Review your last buy on ProductReview.com.au
Carwise LDV

Carwise LDV

Carwise LDV
2.6

13 reviews

Positive vs Negative
38%62%
  • Thumbnail
  • Thumbnail
  • Thumbnail
  • See allThumbnail
Rates and Fees
3.1
Transparency ?
3.3
Job Satisfaction ?
3.2
Timeliness
3.8
Brand Manager for Carwise LDV? Claim your listing.
13 reviews
Elias
EliasNSW2 posts
 
Rates and Fees
Transparency
Timeliness

Went in to purchase a Mazda CX-5 after a positive initial test drive and early discussions. The salesperson was approachable at first, and negotiations progressed normally. The following day, after a significant hailstorm, I returned to finalise the purchase. I had been encouraged to proceed quickly and was contacted regarding a deposit prior to… Read more

arrival.

Upon inspection, the vehicle was not in the condition previously described. It had not been fully detailed, and there were multiple new marks present. Most concerning was a noticeable chip/crater in the passenger-side windscreen that was not present during the test drive the day before.

I raised this immediately and asked whether anything could be done, including repair. This was declined without flexibility.

Given the change in condition and lack of willingness to address it, I chose to walk away from the purchase.

Shortly after, the vehicle price was increased.

Overall, the experience felt rushed and lacked transparency at a critical stage of the transaction. I would recommend that buyers carefully inspect vehicles immediately prior to purchase and ensure any changes in condition are addressed before proceeding.

Barker street
Barker streetNSW2 posts
  Verified

Carwise Kingswood not so WISE Purchased a Mazda 3 from Carwise. The day after purchasing car the transmission seized up . Next day my mechanic check car and told me car requires new transmission and many other repairs. Took car back to Carwise… Read more

Kingswood and was told they will check car and do repairs. We were given courtesy car until problem was fixed. The next day the courtesy car broke down and wife late for work. We were given a second courtesy car until wife’s car was ready to pick up. A few days later we were told by Carwise that wife’s car ready to be picked up. So picked up car and all good for one day. The next day when wife driving home all the warning lights came on dashboard and very hard for wife to drive. The next morning I checked car and battery was flat. I phoned my mechanic again and was told car has serious electrical problem. So I took car back to Carwise again to be repaired. I asked for a refund but my request was refused. But this time no courtesy car provided just arrogance. A few days later I was told car ready to be picked up. When I arrived I was given keys and told car is on road in front of yard. I walked to car and it was covered in dirt and bat manure. After a few days more problems with car so this time decided to sell. We received $7.500 for the car a loss of about $8000, this includes mechanical cost and Taxi cost. If you buy a car from Carwise Kingswood be very careful. We were cheated and lied to by manager and salesman

 Follow-up  · 3 month warranty . No pre-purchase inspection. We received $6000 trade in . We lost around $11.000 in less then 2 months

Grant turton
Grant turtonNSW6 posts
  Verified

Worst dealer I have experienced – Used cars, used car manager what can I say not good. Not interested in the best deal for his clients, did a favour for the finance broker, but stuff the customer. Worst experience in my hole 45 years of dealing with car dealers. Never will I venture to that dealership again or recommend that dealership to anyone.

  • Thumbnail
Edwyn A White
Edwyn A WhiteNSW
  Verified

Speak to Con for your new LDV – I purchased a 2024 LDV T60 Max Pro from Con at Carwise Kingswood. From first contact till the time I drove out of the yard in my new vehicle, Con was nothing less than friendly, knowlegable and professional. He gave me a great trade-in where other LDV dealers tried to rip me off. They definitely have my seal of approval. Show details

darcysaintjohn
darcysaintjohn
 

Avoid this dealership at all cost, they remove honest negative reviews on google – Flew to this joint from Queensland, under the premise "only a little bit of surface rust underneath the tray mate" i was told on the phone, sent photos that showed the 2016 hilux to be in really good nick. I've flown interstate and withdrawn the remainder of the money to be given to them in cash ($25,000) He tells me he's worked for toyota for 20… Read more

years. (Jimmy) Failed to mention any of this rust or at least show me this. When i told Jimmy i've been mislead about the amount of rust there is on the car, he said "What do you expect, for me to get on the ground and take photos underneath the car and dirty my clean uniform?!" As if he isnt a car salesman and they don't know about this. Constantly saying "I don't know" just pleading negligence as if this isn't his job and wouldn't know about any of this" His manager luckily refunded my $1000 deposit before i had to take it further. The Hilux was a total rust bucket, and when i first rocked up before even seeing the car, Jimmy asked if i wanted to hand over the cash now, or test drive it first. Buyer beware. As dodgy as they come. Keep in mind, this guy had the audacity to say i was in the wrong for not getting an independent inspection after misleading me like this, are you guys not a car dealership? This car was literally built in 2016, they've bought it at a rock bottom price in hopes they can flick it off to someone gullible. If you see this Hilux 2016 4×4 auto, be very careful, as it has been relisted on carsales. would avoid this dealership at all cost. And i'm sure they will make some sort of effort to have this review removed - a typical tactic of dodgy buisness owners. By the way, they've resprayed the tray i'd assume the day before i arrived, could still smell it and was still a little bit sticky when lifting latches. The clay was half way up the side of the radiator and halfway up the chassy consistently all throughout. lf you are going to try scam someone, at least half know what you are doing. could easily pick bits of flaky rust off with my hand on multiple parts of the car. Absolute joke, you should be reported to consumer affairs. If anyone wants the photos of what he sent me vs the photos i took, message me privately.

Neil B.
Neil B.ACT
 

Everyone I dealt with were nothing but amateur clowns – What an absolute bunch of clowns. Wasted an entire week trying to buy a Ram 1500 from the Used car section from Jim. I'm not the type of person who can buy a car within 5 minutes, I research everything about it. Jim failed to return messages and phone calls in the ensuing days despite me telling him that I am ready with a deposit to secure the… Read more

vehicle. 3 days later Jim advises me the car is sold. However, no deposit was ever given (confirmed by Alistair) nor was the car taken off Carsales. Over the following day, I get another phone call from Alistair who basically rung up to waste further time of mine by trying to gloat about allegedly selling the vehicle to someone 5 hours away WITHOUT a deposit. It fell flat so I ended up having to terminate the call with him. Also, Ralph the finance manager or guy who does it is totally inaccurate with his figures and he is also another waste of time. These clowns certainly have no idea how to secure a deal and no wonder they were after a quick sale of this Ram for "cashflow reasons".

  • Thumbnail
  • Thumbnail
  • Thumbnail
Raymond
RaymondNSW2 posts
 

Amazing – First time new car owner, Con at Kingswood was so helpful and professional all the way from the time he first approached till the time I drove out the drive way in my new D90. Really appreciate the help and effort you put in. Highly recommend these guys at Carwise Kingswood !

Kel
Kel
 

New car purchase – Very friendly staff, got a great deal on new T60 max. Couldn’t be happier with buying a new car from Carwise @ Kingswood

Nick
Nick
 

Stress free service – Excellent service provided by Con, noheadaches, what was promised and agreed to was delivered. Id definatly recommend Carwise LDV.

John
John
 

Fantastic Service – Had an incredible experience at Carwise! From the moment I arrived, I was greeted with warmth and genuine enthusiasm. Unlike other dealerships I didn't feel pressured, the sales guys were happy to share their knowledge and insights. I appreciated the transparency throughout the entire purchasing process. I felt like I was in capable hands every step of the way.

Ryan H.
Ryan H.NSW2 posts
 

Avoid these dodgy guys at all costs – Shifty dealership straight up mislead me, on multiple occasions. The manager Sam admitted on the phone to me that Alastair made a mistake but yet he refused to do the honourable thing and hasn't gotten back to me since I emailed a week ago. I have now submitted a complaint to ACCC. Show details

Rocco P.
Rocco P.NSW
 

Do not buy a car from this dealer – Would not recommend this dealer do not keep there promises tell you things then deny that they said it then they tell that they are the most honest dealer in Sydney

Debra W
Debra WNSW5 posts
 

LDV SERVICE CENTRE KINGSWOOD – I would never recommend this service centre. Manager is an arrogant pig. He was so rude and told us he didn't care if we got our van serviced from parramatta or not. Walked away and left us standing. This is our 2nd LDV van and can't wait for free service to be finished so I can very drive else where.

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.