Great service from Trevor from State Roads Inspections.
Just had our 3rd vehicle inspected by Trevor for a pre purchase inspection. Trevor was extremely professional, thorough and his attention to detail is excellent. On all 3 occasions he provided good sound advice regarding the vehicles. If you’re Melbourne based and you need a vehicle inspection, make sure you ask for Trevor.
Great Service with a range of flexible inspection options
Had Stateroads conduct 2 vehicle inspections for me and I am extremely impressed with the service and after sales/inspection service. Anthony conducted the inspection on the initial vehicle only to find that it had a questionable past clouded by extensive vehicular damage that had been repaired and many other indications that the prevailing kilometers were not accurate. My 2nd inspection was much smoother and Steve told me the vehicle was honest and although needed a couple of minor repairs, the vehicle did not show any signs of having had major body repairs and odometer reading being realistic.
Will definitely be using you again and thanks for your service.
(both vehicles <100k km's and post 2012 manufacture)
- Verified customer
Money well spent to make the right decision
I was hesitant at first whether to spend the extra money on a state roads vehicle inspection as the car was being sold with a RWC and had great mileage. But the $300 outlay for the premium package not only saved me the 10K asking price for the car but also a huge mechanical bill to rectifiy the engine problems with the car. The indepth report by Flavio and his follow up phone call provided me with the confidence to walk away from the sale. The detailed information provided was more than I expected and the inspection was arranged with seller on the same day! Probably the only loser in all of this was the seller as he missed out on a sale. Thanks Flavio. will definitely recommend your services!
I used the lads twice, first they saved me from buying an absolute dud and second was for my current car. It runs like a dream and has no issues. I work away and not able to view cars easily, this service completely removed the worry of trying to figure out if they seller was having me on. Prompt and thorough. Would recommend
Would not recommend
bought a car after an inspection, within 1 week had a cracked head and now 2 weeks later a broken harmonic balancer car cost 16000 now cost another 5600 within 3 weeks got an inspection so I had piece of mind but then when I told the company they had the inspector call me who said not his problem was good when he looked at it big waste of money and a shocking service
State roads has a wonderful prompt service starting from making the call to the office with my details
The next morning I had a very detailed report which included photos of all aspects of the vehicle
Then, the follow up call from the technician which gave me the confidence to make the purchase
- Verified customer
Anthony was able to fit in a last minute Roadworthy Inspection/Safety Certificate for a car I purchased through a dealer in Victoria and brought up to Queensland.
In the end I was able to register the car that same day.
On time, prompt, knowledgeable, helpful and professional service. Highly recommended!
Thanks Rick in Melbourne great service your report and photos
Made it so easy to understand your comments by phone and easy
to understand what you found faulty on the car.
I would recommend everybody to have stateroads inspect the car before purchasing first and save hard earned money.
Highly recommended fantastic service. Get this service before you buy a car.
I called 9am for an inspection and received the full report in the afternoon - appointment, inspection and report all within 7 hours.
The report is very thorough and has a lot of valuable recommendations.
Over 100 photos showing car externals, internals, under the boot and below the car: wow!
Expensive. Poor communication. Good admin.
The receptionist Lisa is very good at her job; attentive and flexible.
Inspector seemed decent at first but failed to advise of some important issues picked up after buying the car. He then became defensive when brought up.
State roads did not return emails eventually. Ended up taking vehicle back so didn’t bother chasing them up.
Over priced for the service given which seemed rushed once they have your money.
Would personally not use them again.
Good Reliable Service
We had an inspection done on a used car and after the inspection we were able to speak directly with the mechanic who did the inspection. Go told us that the car was good and that it is the sort of car that he would personally buy. He reported that the brakes needed doing and we were able to get a reduction in the agreed price from the owners. The mechanic arrived on time and was thorough. I would recommend this service.
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Questions & Answers
Ok so after a lot of research, I have narrowed down to State Roads & NRMA for Inspection of a car that I am interested in buying. From what I understand, the quality of Inspection also depends on the Mechanic assigned to do the job? (Based on Negative Reviews Posted here)
I dont mind paying $265 for Inspection but I dont wanna end up chasing State Roads for missing things in the report. Can you make sure that a Mechanic with a good reputation is assigned to do my job?
John F.State Roads
All of our mechanics are a grade mechanics and have the same equipment and same training and in particurlar, body repair training. Over the past 25 years of being in the same business we have sifted through many mechanics and have an awesome team. We stand by all of our mechanics and we are happy to guarantee their work
How long does a platinum inspection usually take to be conducted? After that, what's the estimated timeframe for when the report will be provided? Thanks for your help.
John F.State Roads
The inspection really depends on the car type and age km etc, also if the car has problems and/or been repaired structurally. We generally allow 3 hours for the inspection which includes creating the 6 page report and pics download. The mechanic will usually call you straight after he is finished looking at the car and you will usually receive the emailed report by the end of the working day at the latest.
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