A great service experience!Professional, efficient, courteous. Both the office contact and inspection officer were great to work with. Would highly recommend. Thank you....Paul
A Must for pre-sale inspectionExtremely comprehensive reporting done. Detected issues I would have overlooked myself. A very worthwhile investment for peace-of-mind. Highly recommended.
5 STARThanks State Roads.
Very comprehensive and easy to understand report and done in a very timely and professional manner.
Will recommend to others.
A wonderful informative experience that put my mind at complete easeI am interstate buyer purchasing a vehicle Subaru wrx from Victorian. I viewed the car on a Saturday, booked the inspection ,same day, the report was finalized on Monday, loads of photos and comments. Then spoke to the experienced mechanic, who by chance owned a similar vehicle. Thanks Trevor
Very Detailed and Reasonably Priced Pre-Purchase InspectionsI have used other pre-purchase services before but State Roads was by far the most detailed. They included videos of all the faults, and areas for concern with active commentary. They also road tested the vehicle, which helps a lot when you are based in another state/territory. Highly recommend, and I won't hesitate to use their service again.
Excellent workThe mechanic was extremely punctual, efficient and honest. He inspected my two cars within a couple of hours after I contacted him. Certificates were sent to Department of transport and me within an hour.
He is really efficient.
Amazing service, comprehensive reportJohn provided a comprehensive report outlining the vehicle inspection. He inspected additional items knowing the type of car and went above and beyond to ensure I understood everything. I would highly recommend.
Fantastic service Great advice and treatmentI live in nsw and my daughter is on her own in WA. I was fully reliant on State Roads to give me direction on the condition of vehicle we were looking at. Both Jo and Thomas (inspector) were fantastic. Money well spent.... highly recommend them
Highly recommendedRob did a pre-purchase car inspection for me today.
He rang me immediately afterwards to let me know his findings.
He was warm, friendly and professional and was happy to answer my questions.
He then sent through photographs and a detailed report, and he has given me the confidence to buy a car I have never seen, in a different state!
Less than 24 hour turnaround from when I paid for the service to when I was reading the report. I cannot thank them enough.
Absolutely Furious!!!Paid for their Comprehensive Vehicle Inspection package and they failed to pick up the missing screw from the sun visor. Incompetence all the way through.
I am absolutely furious and appalled by the abysmal excuse for a pre-purchase inspection service provided by State Roads. It's beyond comprehension how a company can be so utterly careless and unprofessional in carrying out a task that involves people's hard-earned money and their safety.
Let's start with the glaringly obvious: during their so-called "Comprehensive" pre-purchase inspection,... Read morethey couldn't even spot a missing sun visor screw on the front passenger seat! How on earth can anyone trust their assessment when they can't even identify such a basic and easily visible issue? It's as if they handed the inspection checklist to a [Content Removed] and hoped for the best. Avoid at all costs!!!
100% Knowledgeable, Honest and TrustworthyThank you very much Anthony for your expertise. I enjoyed dealing with you. You are honest and reliable and always arrived on-time, even when I contacted you at late notice. I know I can count on you 100% to arrive and inspect my cars for any safety concerns so I can sell with a clear conscience. I equally will appreciate using you to do all my future pre-purchase vehicle inspections. Very grateful for your business.
Great service and reliabilityI recently had my Mercedes get a Roadworthy Certificate in preparation for sale. Very happy with this service - very good communication from the team and friendly professional mechanic Anthony.
Amazing serviceI highly recommend State Roads for their car inspections. I found their service to be professional, courteous, and knowledgeable. They provided thorough inspections with attention to detail, clear communication throughout the process, and fair and transparent billing. Overall, I had a great experience and would recommend State Roads for anyone in need of roadworthy or car inspections Show reply
VERY HAPPY INTERSTATE BUYERThanks so much team! I was nervous purchasing a car from interstate but having you guys go out and do a pre purchase inspection was great and filled me with confidence to continue with the purchase without having seen it. Absolutely loving my car now! Show reply
A very smooth and professional process; will use againThe process was very easy and very professional; will certainly use again as required Show reply
Questions & Answers
Hi. I would like any information how pre purchase of used care inspections work in Sydney atm. I need an inspection done in brookvale. Not interested in virtual ones. Thanks in advance.
Sacha, look no further than State Roads. You'll be very impressed from start to finish. they saved me from buying a complete liability. I don't work for them but used their service only 2 weeks ago
Great. Thanks so much. So they went to the private residence and did a complete mechanical check?
Ok so after a lot of research, I have narrowed down to State Roads & NRMA for Inspection of a car that I am interested in buying. From what I understand, the quality of Inspection also depends on the Mechanic assigned to do the job? (Based on Negative Reviews Posted here)
I dont mind paying $265 for Inspection but I dont wanna end up chasing State Roads for missing things in the report. Can you make sure that a Mechanic with a good reputation is assigned to do my job?
Hi Pankaj All of our mechanics are a grade mechanics and have the same equipment and same training and in particurlar, body repair training. Over the past 25 years of being in the same business we hav... Read moree sifted through many mechanics and have an awesome team. We stand by all of our mechanics and we are happy to guarantee their work
2 part question
Q1 Does State Roads just contract mechanics local to the area of the requested inspected vehicle?
Q2 Can I request a mechanic that HAS NOT done an inspection for the dealership previously to which will give consumer confidence that dealership and inspector are not known to each other and a rwc report is done in accordance to laws without influence from known parties to the inspector?
We have a dedicated inspection team that travel from one job to the next, in other words that is all they do. Good mechanics with extensive experience are hard to find then to include body experience ... Read morewhere we guarantee to detect body repairs is extremely hard to find. Due to the level of training we provide to our inspectors we have a limited number so it is not possible to have inspectors in all areas or from a local workshop that put down there tools and we send to the nearest job. Our mechanics do not colude with car dealers, they are inspecting the vehicle honestly and accurately, we have been in the business a long time and most dealers know that if we are coming to inspect a vehicle what to expect.
always check car before buying
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