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State Roads

State Roads

4.6 from 64 reviews

See the Best Car Service / Repairs in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
56
4 star
1
3 star
1
2 star
3
1 star
3

  • Verified customer

Highly recommended!

published

Anthony was able to fit in a last minute Roadworthy Inspection/Safety Certificate for a car I purchased through a dealer in Victoria and brought up to Queensland.

In the end I was able to register the car that same day.

On time, prompt, knowledgeable, helpful and professional service. Highly recommended!

Transparency
1 comment
State Roads
John F.State Roads

Hi Katie
Glad to hear you made it the same day and appreciate the feedback
Happy motoring


Steve

SteveRichmond-Tweed, NSW

Professional service

published

Couldn't be happier, helpfull,professional, saved me time and money as I was out of state.Mechanic that reviewse the car phoned me personaly and was cocerned it was such a "bucket".

1 comment
State Roads
John F.State Roads

Thanks for taking the time to leave your feedback

Sylvia L.

Sylvia L.Greater Melbourne (Outer), VIC

Fantastic service

published

Highly recommend this service to be done before you commit to purchase. Very thorough report. All completed within 24 hrs from initial booking call. Also had follow up call from engineer and had good chat about the vehicle. Good value for money.

Transparency
1 comment
State Roads
John F.State Roads
Richard O.

Richard O.Greater Melbourne (Metropolitan), VIC

Great help

published

Sorted me out they were just a real help and the knowledge was 2nd to none! I had no idea what I was doing but they made me feel like I walked out a winner!! Would 100% use again!

1 comment
State Roads
John F.State Roads

Hey Richard
Your review is one of the reasons why we love our job, to give great service to all our customers. We are really glad that you had a great experience and thank you for leaving a review


Great service

published

Thanks for a great service flavio the seller agreed to repair everything you found and the car drives well now. You saved me a lot of money this week awesome service.

Transparency
1 comment
State Roads
John F.State Roads

shane

shane

  • 2 reviews

Awesome experience

published

Very happy with the guys at State Roads, there customer service was exceptional. The inspector who managed my car did such a fantastic job and I couldn’t recommend these guys any more!

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1 comment
State Roads
John F.State Roads

Hi Shane
Thank you for the review, always glad to help when buying a car, thanks again and look foreward to helping with any vehicle inspections in the future
Stateroads team.


Pork

PorkMelbourne

Excellent service

published

Thanks Rick in Melbourne great service your report and photos
Made it so easy to understand your comments by phone and easy
to understand what you found faulty on the car.
I would recommend everybody to have stateroads inspect the car before purchasing first and save hard earned money.

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1 comment
State Roads
John F.State Roads

Paul Woods

Paul WoodsSouth East Queensland, QLD

excellent job.

published

Excellent job from start to finish. The man named Steve, was very friendly, polite and arrived on time. Did the job quickly and professionally. I would highly recommend this company.

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1 comment
State Roads
John F.State Roads

Outstanding service.

published

Highly recommended fantastic service. Get this service before you buy a car.

I called 9am for an inspection and received the full report in the afternoon - appointment, inspection and report all within 7 hours.

The report is very thorough and has a lot of valuable recommendations.

Over 100 photos showing car externals, internals, under the boot and below the car: wow!

Transparency
1 comment
State Roads
John F.State Roads

Thank you for taking the time to leave a review, We really appreciate the feedback
Stateroads team.

Expensive. Poor communication. Good admin.

published

The receptionist Lisa is very good at her job; attentive and flexible.
Inspector seemed decent at first but failed to advise of some important issues picked up after buying the car. He then became defensive when brought up.
State roads did not return emails eventually. Ended up taking vehicle back so didn’t bother chasing them up.
Over priced for the service given which seemed rushed once they have your money.
Would personally not use them again.

Transparency
3 comments
State Roads
John F.State Roads

Hi Ernesto we take all our reviews very seriously however we cant see a booking in your name nor do we know anything about an incident as such. Would you mind contacting us to clarify which job / vehicle / state it was please. 1300737450

Ernesto L.
Ernesto L.
State Roads
John F.State Roads

Good Reliable Service

published

We had an inspection done on a used car and after the inspection we were able to speak directly with the mechanic who did the inspection. Go told us that the car was good and that it is the sort of car that he would personally buy. He reported that the brakes needed doing and we were able to get a reduction in the agreed price from the owners. The mechanic arrived on time and was thorough. I would recommend this service.

1 comment
State Roads
John F.State Roads

Adrian G

Adrian GGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Cannot Trust Stateroads to do a thorough inspection

published
1 comment
State Roads
John F.State Roads

David

DavidPeel, WA

  • 4 reviews
  • 2 likes

I do 100% recommend their vehicle inspection prior to buying

published

State Roads Inspection and History check saved me from making a big mistake, buying a 2010 MX-5 from a woman in Attadale, Western Australia. There was around $3000 to be spent on brakes, tyres wing Mirror and re-licensing. As well, there was a loan out against the car which had not been disclosed to me by the seller. She would not let ma pay the loan out and wanted to sell me the car even though it was re-possessable by the Macquarie Bank.
I got my deposit back and did not buy the car.
The report was very comprehensive and the Inspector called me to talk me through it. I'm still looking for an MX-5 and will definitely use State Roads Inspection and History Service again

Transparency
1 comment
State Roads
John F.State Roads

Sajad

SajadSydney, NSW

Genuinely Great Service!

published

John from Stateroads Sydney inspected an older, rarer car for me. I was close to buying this but thought i would get a second opinion and it was probably the best decision i've made with a purchase. Thanks to John i dodged a bullet.

John was very thorough with the checks and he knows his craft. He picked up things that even a car enthusiast like myself did not notice. John called me following the inspection and spent a good half an hour explaining in detail the characteristics/flaws of the car while offering his advice. I didn't even need the report.

It felt like i was buying my first car and i had taken dad along for guidance. Special service from these guys, and John is a deadset legend.

Thank you John!

Transparency
1 comment
State Roads
John F.State Roads
Mitch

MitchCentral Highlands and Goldfields, VIC

Volvo XC 60inspection

published

Engaged Statewide to undertake the platinum inspection of a 2011 Volvo, pre purchase. Great service with a full detailed report provided in 24 hours. Couldn't be happier with the results and thanks to everyone Statewide.

1 comment
State Roads
John F.State Roads
Nathan G

Nathan GSouthwest, VIC

disappointed

published

was recommended these guys by easyauto123 and honestly quite disappointed
report stated that tyres had 70% of life remaining and battery was in good condition
took the car for its first service today (have driven roughly 8,000kms) and have had to spend $1k to replace tires (unroadworthy and alignment was extremely bad) and new battery, would have thought this would have been picked up on by the report that cost me $300

1 comment
State Roads
John F.State Roads

MaxG

MaxGMount Hallen

  • 15 reviews
  • 6 likes
  • Verified customer

Friendly, professional, right on the money

published

I had StateRoads inspect two cars for me in recent times; one in Melbourne, the other at the Goldcoast. Both times it was a pleasure dealing with them; friendly staff at the office, master mechanics approachable; provided feedback, and a quick turn around on their report... which was comprehensive.
I will use StateRoads again.

1 comment
State Roads
John F.State Roads

Extremely valuable service for new drivers.

published
1 comment
State Roads
John F.State Roads

Peter fromTas

Peter fromTasLaunceston, TAS

Excellent service for interstate purchaser.

published

Very easy to deal with in all aspects. Hassle free & accurate inspection carried out in a professional manner.
Report was comprehensive , and follow up phone call from inspector was appreciated. Definitely recommend, & wouldn't hesitate to use again

1 comment
State Roads
John F.State Roads

I highly recommend State Roads!

published

State Roads was a pleasure to deal with, very friendly and easy to read reports made buying a car so easy expecially during this time of year! After looking for a car for the past couple of months a friend recommended state Roads, I managed to save a lot of money because of them!


Page 1 of 4

Questions & Answers

Pankaj W.

Pankaj W.asked

Ok so after a lot of research, I have narrowed down to State Roads & NRMA for Inspection of a car that I am interested in buying. From what I understand, the quality of Inspection also depends on the Mechanic assigned to do the job? (Based on Negative Reviews Posted here)
I dont mind paying $265 for Inspection but I dont wanna end up chasing State Roads for missing things in the report. Can you make sure that a Mechanic with a good reputation is assigned to do my job?

No answers

kishlette

kishletteasked

How long does a platinum inspection usually take to be conducted? After that, what's the estimated timeframe for when the report will be provided? Thanks for your help.

2 answers
State Roads
John F.State Roads

The inspection really depends on the car type and age km etc, also if the car has problems and/or been repaired structurally. We generally allow 3 hours for the inspection which includes creating the 6 page report and pics download. The mechanic will usually call you straight after he is finished looking at the car and you will usually receive the emailed report by the end of the working day at the latest.

kishlette
kishlette

Thanks for the fast response - perfect.


Linda Paeleman

Linda Paelemanasked

What is the actual mileage without clocking?

1 answer
State Roads
John F.State Roads

Not sure exactly what you are asking?


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CategoryCar Service / Repairs

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