Excellent service, perfect every time.
This is the second time I've used state roads to perform a vehicle inspection on my behalf and once again the level of detail they put into each report amazes me.
This time round I had Trevor who was an absolute pleasure to deal with.
He was able to complete the job, email me the report and give me a direct phone call, all within 24 hours.
Will continue to use State Roads in the future!
Excellent customer service
Trevor did a fantastic job by inspecting two vehicles I intended to purchase the owners claimed that they were in excellent condition and it turned out to be lemons so he probably saved me thousands dollars and lot of stress. I would gladly recommend him if anyone is in the process of purchasing a new car because his service was excellent and the report he provides gives you peace of mind and saving you from lot of stress and headaches
Best Car Inspector
Trevor's knowledge, experience and attitude was invaluable for me to make the right decision whether to purchase a 50 year old car by remote control. Car was in Melbourne - I am in Sydney. The 307 photos was a real bonus plus the detailed report.
Thanks again Trevor.
Went the extra mile
The base service is pretty good, but the additional care and attention to detail is where they really shined. For the comprehensive inspection, you'll get a report with about 100 different items on it. Then they'll call you and not only break down the report but they're happy to talk about the overall condition of the car in detail.
I had Trevor inspecting the car. He was very thorough and honest over the phone. He picked up on some hidden faults we'd missed and was able to provide a pretty good idea of what work the car would need immediatel...y, in the near future and eventually down the line. I didn't end up buying the car, but I feel like that goes to show how valuable the service can be. It's better to spend a couple hundred bucks on an inspection than several grand on a car that ends up needing a lot of work.
Very professional from start to finish
This is the second time I’ve used this company The Inspector was very thorough and knowledgeable when explaining the report . The report was very comprehensive and detailed, photos were great. Fast and friendly service
Two excellent reports from Trevor
I’ve bought two inspections from State Roads. In both instances, Trevor provided me with an accurate picture of what I was potentially buying and went the extra mile in explaining what would be required by me to get the vehicle to where I wanted it to be. Professional, timely and solid value for money.
Thanks Trevor and State Roads - an excellent experience.
Dont buy a used car without these guys!
I cannot recommend this service highly enough, i had Trevor inspect a car for me the review was amazingly thorough! The car turned out to be a bust but if it wasn't for this inspection would have blown 10k on a s**t box! trev you bloody legend! Will use again!
Very comprehensive & detailed report for my vehicle by Ray
Ray inspected the car. Extremely thorough. Sent through a full report, all major details, descriptions, including 75 photos of vehicle. Very impressed. I even got to have a chat to Ray About questions I had. Excellent service.
Trevor was very thorough with pictures and written report. When I phoned him he was very friendly and helpful and answered my questions. Car is for my daughter. She is absolutely thrilled with her little yellow fiat and we know it is everything it was advertised as.
Inspection was done quickly and professionally. Very happy.
Excellent inspection, well worth the money
Trevor from State Roads did an excellent job of inspecting a Subaru Forester I'm looking at. Over 140 full-size quality photos means I know exactly all the small blemishes and the condition of the car, at least body wise. The platinum inspection with all engine codes and drive test etc has set my mind at ease to buy the car, and Trevor was able to give me a couple of tips, things to keep an eye on with this particular model of car. Great job, thanks Trevor!
State roads inspection company also very easy and professional to work with.
Ray from state roads NSW conducted a thorough inspection of a car I was hoping to buy and send over to me in Perth. The owner didn't tell me the honest truth about the body work. Ray told me the amount of work required which pretty much consisted of an eventual respray rather than touch up plus about an oil leak.i wasn't told about either. I opted not to buy the car after his proper test drive and thorough car check. Disappointed not to buy it but Ray saved me big $$$ if I opted not to do the inspection and just go ahead and buy the car. He comes highly recommended by myself. ☺️
Most thorough and detailed inspection I’ve received.
My inspector Trevor was by far the most informative mechanic I have used for an inspection. Showed an in-depth understanding of the vehicle and everything I should consider. I’ll definitely be using them again, fantastic advice and plenty of info on what to look out for.
Questions & Answers
Ok so after a lot of research, I have narrowed down to State Roads & NRMA for Inspection of a car that I am interested in buying. From what I understand, the quality of Inspection also depends on the Mechanic assigned to do the job? (Based on Negative Reviews Posted here)
I dont mind paying $265 for Inspection but I dont wanna end up chasing State Roads for missing things in the report. Can you make sure that a Mechanic with a good reputation is assigned to do my job?
John F.State Roads
All of our mechanics are a grade mechanics and have the same equipment and same training and in particurlar, body repair training. Over the past 25 years of being in the same business we have sifted through many mechanics and have an awesome team. We stand by all of our mechanics and we are happy to guarantee their work
How long does a platinum inspection usually take to be conducted? After that, what's the estimated timeframe for when the report will be provided? Thanks for your help.
John F.State Roads
The inspection really depends on the car type and age km etc, also if the car has problems and/or been repaired structurally. We generally allow 3 hours for the inspection which includes creating the 6 page report and pics download. The mechanic will usually call you straight after he is finished looking at the car and you will usually receive the emailed report by the end of the working day at the latest.
2 part question
Q1 Does State Roads just contract mechanics local to the area of the requested inspected vehicle?
Q2 Can I request a mechanic that HAS NOT done an inspection for the dealership previously to which will give consumer confidence that dealership and inspector are not known to each other and a rwc report is done in accordance to laws without influence from known parties to the inspector?
John F.State Roads
We have a dedicated inspection team that travel from one job to the next, in other words that is all they do. Good mechanics with extensive experience are hard to find then to include body experience where we guarantee to detect body repairs is extremely hard to find. Due to the level of training we provide to our inspectors we have a limited number so it is not possible to have inspectors in all areas or from a local workshop that put down there tools and we send to the nearest job. Our mechanics do not colude with car dealers, they are inspecting the vehicle honestly and accurately, we have been in the business a long time and most dealers know that if we are coming to inspect a vehicle what to expect.
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