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Pro Auto Repairs

Pro Auto Repairs

4.9 from 158 reviews

Great repair by Joel

Very impressed by the wheel repair done by Joel. Colour match perfect, the cost was less than half of two quotes I received and I did not need to take my wheels to a repair shop. Confirmation phone call and email received for date, time and cost. The company and staff were very professional to deal with. Well done Joel and Pro Auto.


Dodgiest Work & No return call!!!!!!!!

Where to start? They painted the wheels the wrong colour & the surface was left looking & feeling like 80 grit sandpaper (Clearly can be seen in picture 2.) Then ran away never to return a call. (thanks [name removed]) Terrible work. Terrible customer service. Could have done a better job myself with a pressure pack spray can from Bunnings. Pictures speak for themselves. Check out the pictures & have a laugh. Zoom in & look at the colour difference. this place is so dodgy. I will be publishing this same review on as many review sites as possible because I can't stand a business that's only in it for the money!


Alloy Wheel Repairs by Nippon

Easy to deal with. Very reasonably priced. Punctual attendance at home. Excellent workmanship. All 4 wheels had gutter / scrape damage now look like new. Colour match exact. Andrew Panigyrakis. Smithfield NSW.


Excellent work done by Niphon

Thank you ProAutoRepairs for an excellent work done by Niphon for our Lexus UX (black satin) this date 14/2/19. Great customer service approach, on time, friendly, professionalism maintained, very neat and cleaned. Highly recommended.


Awesome Repair

This is the second time I had contacted Alex & the Team at Pro Auto Repairs, awesome work on the first wheel, just as good on the second.
I'm a fussy Audi owner and so insisted on Paul to do the work again, arrived ahead of time and job repair was undetectable from new!! fantastic!
Highly recommended!


Couldn’t be happier with Paul !

Paul arrived at my house not on time but actually a few minutes early, allowing him to set up and begin the job at the agreed time of 8:30am. I was very pleased with the professionalism shown by not just the company, but Paul himself. He was in and out within the hour and did a splendid job. I was so torn up about my wheel damage that I was never quite sure how it was going to turn out but the thing looks damn well brand new !! 100% recommend and wouldn’t search anywhere else. Brilliant work both Paul and the guys at Pro Auto Repairs !

1 comment
Hi Ethan, Thank you for taking time out of your day to review our service, Paul is a real trooper who always puts the customer first ! If you need our assistance in the future we are always here to help. Kind regards PRO AUTO REPAIRS

Great professional job

Big thanks to Paul for repairing the wheels on my car. Turned up on time and very courteous. A quick turnaround and a great result. The wheels look fantastic. Highly recommended.

1 comment
Hi Sandy, Thank you for your review, we are ecstatic you are happy with our wheel repair service, and more than happy to help you out if you ever require our services again. Kind regards, Pro Auto Repairs

Fantastic! Very happy...

Fantastic friendly service.....had my bumper repaired along with 2 alloy wheels this week. They came to my work to fix and did a great job! So pleased my car looks brand new again! Thank you.

1 comment
Hi Nina Thank you for taking the time to post your review, we really appreciate it! PRO Auto Repairs launched our mobile paint and bumper repair service last year and are proud to offer this service in conjunction with our mobile alloy wheel repair offerings. We now cover cosmetic repairs to: * Bumper bar scratch repairs * Stone chips on bonnets and other car panels * Minor corrosion treatment and repair * Full polish and wax that removes unsightly scratches in car paintwork Thank you for trusting PRO Auto Repairs!!!

Not reliable, an embarrassment to small businesses

Earlier this week I made it very clear that I needed a repair completed before the weekend, and asked for the company not to accept the job unless they could deliver, otherwise I would ask another company etc.

Pro Auto Repairs (PAR) said yes, they could, so they booked an appointment for me.

I made special work and travel arrangements to facilitate the mid-week appointment. I think we all know how difficult that can be.

PAR messaged me in the morning to say that the time we agreed on may not be possible and that the repairer could come later. And then shortly after they said they couldn’t come at all.

Now I have less than 24 hours to organise a repair before the weekend because this company does not take their commitments seriously and does not appreciate the effort some people have to go through to organise mid-week appointments. You have to ask the question then, how seriously would they take the repair job itself?

If you want a reliable and committed repair company look elsewhere.

1 comment
Hi Gabby, Very sorry to hear your experience with PRO Auto Repairs was not ideal. We had telephoned and spoke with you in the morning to explain the technician scheduled to your job had to attend hospital for an unforeseen, severe medical emergency. First off, we did telephone to update you on our revised arrival time. This was because the technician in question was feeling very unwell and was not at normal working capacity. He subsequently required medical treatment and the cancellation was created. We put our staff's health above all else. Your time is incredibly important to use, we value it! Unfortunately in this instance we had a full calendar and no other option but to reschedule you. We apologise for any and all inconvenience caused. Thank you for allowing us to attend your wheel repair after you posted this review, and not look elsewhere as you mentioned above. We sincerely hope we met your highest expectations of small businesses. Please do feel free to call us if we can be of any further assistance - we are always here to help. Regards, PRO Auto Repairs

Top notch service

used them twice now....amazing . Highly recommended...fast reliable and they work hard to come to you at the time you ask.

1 comment
Hi Ray, Thank you for your continued support and business, we really appreciate it!! We now have a new service too! Mobile bumper bar/paint scratch repairs. If you ever find yourself with an unsightly scratch, give us a call. All the best, The PRO Auto Repairs Team

Amazing service

Wheel rim repair to my BMW. Damage gone!! Looks like new. Prompt, professional and quick! Just brilliant. I am very impressed with this wonderful service. Thank you Pro Auto Repairs!

1 comment
We love BMW, what great cars to drive and work with! Unfortunately curb does happen now and again, and our mobile alloy wheel repair service is always here to help. We now have a new service too! Mobile bumper bar/paint scratch repairs. If you ever find yourself with an unsightly scratch, give us a call. All the best, The PRO Auto Repairs Team

Excellent

Joel did a amazing job repairing my wheel
My wheel was damaged on a poorly repaired road to due construction. Joel made my wheel look like new. This is the second time I've had someone from Pro Auto Repairs repair a wheel.

1 comment
Hi Dean Thank you for your awesome review. We appreciate the repeat business and you taking the time to write so positively about us! All the best, PRO Auto Repairs

Excellent

Joel came out on Thursday and repaired my one damaged wheel on my C63. After he was done, I was struggling to find the aforementioned damage. The mans a professional, he was punctual and efficient. I would most definitely use them again.

1 comment
Thanks for the great review Sean! PRO Auto Repairs is an approved Mercedes Benz repairer. Working on such great cars like your Mercedes Benz C63 really does bring us great job satisfaction. All the best from the Team

Pro Auto has done it again

Came out today.
Punctual as usual
Repair completed in timely manner as per usual no remnants of repair
As new as the day I picked up the car
Service second to none absolutely brilliant in every way
Thank you again boys

1 comment
Thank you again for leaving us such a great review. There is no better compliment than a second review from a happy customer! Thank you for all your support and trust in PRO Auto Repairs

I absolutely love my wheels

Couldn’t be happier, fabulous service, excellent job, so helpful with suggestions would highly recommend ..i now have the satin black wheels that I have wanted for years

1 comment
We love doing alloy wheel colour changes! From silver to black - no problem. Changing the colour of your wheels literally transforms a car in a few hours and really gives the car real roadside appeal. Thank you for your review, we truly appreciate it. All the best, PRO Auto Repairs Team

Great result!

We had Paul fix the wheel on our car, he did an amazing job you would never know it had been done. Fantastic customer service would recommend this service to anyone that cares about their car.

1 comment
Thank you for your review. From the moment you first call us, to the technician completing his job, we put the customer first always. It is just great to get feedback like yours - thank you! All the best, PRO Auto Repairs

Amazing transformation !

Amazing transformation ...... couldn't recomend highly enough ! Changed standatd silver rims on Range Rover to black satin. Amazing job .... it's almost artwork.

1 comment
Thank you for taking the time to leave us such a great review regarding your alloy wheel colour change! We love doing alloy wheel colour changes. From silver to black - no problem. Changing the colour of your wheels literally transforms a car in a few hours and really gives your vehicle real roadside appeal. All the best, PRO Auto Repairs Team

Excellent work

Very professional work manner, Excellent Job done I was very impressed.. I love the fact that it’s done from your home.
Great job Guys

1 comment
Thanks Maxine! That's right - we come to you! Life is way to busy to be driving around leaving your car somewhere to be repaired. Our professional repair system guarantees you get the best repair possible at the right price. Thank you again for leaving us such a great review, we really appreciate it! All the best, PRO Auto Repairs Team

Fixed my damaged rim

I was really impressed with the work that Pro Auto repairs did on the damaged rim of my new range rover. They matched the paint of the rim exactly and clearly explained to me what they would be doing before they commenced doing any work. I would definitely recommend them for fixing rims.

1 comment
Thank you for the great review! PRO Auto Repairs is an approved Range Rover/Land Rover repairer. Working on such great cars like your Range Rover really does bring us great job satisfaction. We really appreciate your recommendations. All the best from the PRO Auto Repairs Team

Very Happy

I was concerned with how it would look due to the damage on my wheel was very extensive.
Very happy with the work and how the end result looked. Exceeded my expectation.

1 comment
Thank you for your review Carlo, We always strive to assist our customers in a professional and timely manner. We are very pleased to hear that your experience using our mobile alloy wheel repair service was of the highest quality. Many thanks PRO AUTO REPAIRS

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Questions & Answers

l have a 2013 gj mazda 6 in Reflex Blue Mica that needs a partial front bumper respray due to some chip marks from some unknown person hitting me and me try to fix it myself.. Would you travel to Burnside 3023 in the Western suburbs to repair it or is it to far? Thanks Gregg
1 answer
Hi Greg, Thank you for getting in touch! Unfortunately we are a Sydney based company and are not operating in Melbourne. We suggest contacting Capital Smart in Sunshine West, they will be able to quote you for the repairs and will have you back on the road in no time! Kind regards Alex PRO AUTO REPAIRS

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