The Schmick man Robert was Very professional in every way. Appointment making. Keeping the time. Standard of work. All of a high standard.
And leaving a clean work space. And I needed him twice. Thank you

Amazing work thank you Ken your work is always at the best standard and would never tell it has been fix looks brand-new again...ken has fexed my car also previously I've never been disappointed
Thankyou again ken

Robert Cotter arrived early & fixed a scratch on a very new Mazda CX-30 with dark blue metallic paint. Can't even see where the scratch was & he fixed two other marks as well. Great job. Wasn't sure about Schmick but I am now.

Robert Cotter did a great job and he is very nice. He fixed the dent on the car. Highly recommended.
It was fixed within 30 mins.
IT is totally worth. Will definitely use it again

This company is exceptional in quality and service. I’m onto my 2nd merc and took out Schmick on 1st car. Had 3 situations on the CLA and all perfectly done. Now the latest have had 2 mag wheels back to factory specs. Then twice work to the bonnet and front. All this for $50 a time. I’m booked in advance till May 2024. Today I’ve had some buffing to a scratch and how fantastic it’s new again thanks to Robert Cotter in Melbourne

I accidentally hit the curb and had small but deep scratch on the bottom side part of our brand new car. Also had few mild surface scratches on boot lid and rear end of the car. Put a request in Schmick Application and got next day.

Mitch from Schmick was very helpful and professional. Removed fine scratches from back and Resprayed the damaged side of the bumper.

Cost me only $100.00 to get it fixed and they also reapplied the paint protection I originally had when purchased.

Would totally recommend.

Simon out of Brisbane did a great job fixing the scratches on my front bumper. Right on time and courteous. Also gave contact for dent not covered by policy. Will definitely use again if needed.

Our car bumper got damaged 6months into purchase one weekend at the shopping centre carpark. As dissapointing as it can be we were at peace knowing we were covered with the Schmick policy. Once booked Daniel called in to confirm the booking and on the day repaired the car like new in a matter of few hours.

Absolutely professional and reliable.
Thank you!

From my experience, they do not fix any dents / scratches no matter how minor. I reluctantly took out the policy thinking that I would be covered for such minor items. However, despite the promises conveyed on the glossy brochure - they will instead recite exclusions covered in fine print, and refuse to work on the bulk of everyday incidental scratches / dents that may occur.

My brand new car picked up 5 scratches through the paint work on the front left hand side bumper area.
Kenneth Moir , positive and most professional,Head Technician Queensland, came to repair and in less than 2 hours the car was returned to new again. Thank you Ken and Schmick

If you have dent over a fold On a panel, forget contacting these guys. Got a small dent in a panel that goes over a fold by 5mil and won’t touch it !
Very disappointing and will not recommend pre purchasing this service .

2 days after I contacted them they were here took an hour to do the job and they were large scraps and a couple of chips touched up and the car looks brand new.
Job well done. Thank you.

Simon traveled across town and fixed a scratch on my Hyundai in less than 20 minutes. He was efficient and did professional work. He even offered to travel across town again if I required his service.

Mitch from Schmick beautifully repaired the gutter scrape to the alloy wheel of my new BMW X2. Mitch was on time, professional, knowledgeable and really nice to deal with. Thanks!

Daniel has done a great job, fixing scratches on my car. He is knowledgeable and he helped me explore the best option/better deal for me. He has completed the job on time.

This morning I sent an email requesting a repair. I was contacted straight away by the company. Simon from Schmick was here at my place by 12 midday and repaired the scratch on my car. My car looks amazing and I am so thankful for he professional service that I received. Well one.

Rob Cotter did my repair and I was very happy with the final result. He was unable to straighten the dents in the panels but informed me of that beforehand. His paintwork was excellent

I brought a brand new 60k car. Only few months old. I had a minor dent, I was told it will be $100 to repair the dent, no mention of colour paint removal or anything.
Three months later, the technician came to fix the dent. Dent is gone but my car was stripped of the paint protection of 2 panels, no where near the dent, the finish was gritty and paint marks that can be seen 2 meters away. It looks horrible and if I would have known this is the quality I would get, I would be more than happy to keep the minor dent which was barely noticeable.

Now I have been calling customer service for over 1 month, no one has followed up on my enquires at all.

Why continue a membership that causes more damage to a brand new car?