CashnGo
- cashngo.com.au
- ✓ Verified company
- Award Winner 2023
- +2 more
6,920 reviews · Statistics
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CashnGo is a ProductReview.com.au Awards Winner for 2023, 2022 and 2021. Learn more
Don't bother
Applied for a loan. Completed all details. Waiting on txt message with code.... Didn't receive. Emailed.. no response.. 5 days later got an email telling me my application has expired.. this company should be closed down.
- Loan Type: Fixed Rate
Absolute time wasters
Not easy to contact, tried to get me to take load for 3 times the amount I wanted, they don't explain things properly when you do have contact, and took 3 days to find out that the system wouldn't accept my card details because it was linked to both a savings and credit account (after a number of emails and attempts online). Used Sunshine Loans previously, and had a much better experience.
Super Easy!!
This is just EASY to get Money that I can say
You dont need to talk them on call
You that provide them all the documents they needs
And get Money in few days
Inconvenient
I have a schedule payment each fortnight, and last night they debited my account 4x unauthorised , when I called to ask for a refund they said due to system updates this has occurred and would refund their customers. They lied as they never refunded nor replied to my emails. Never ever ever use this company or services!
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Excellent job!
No hassle! Very helpful and they are not asking a lot of requirements... highly recommended...
Thank you!!!
- Loan Start Date: May 2023
- Loan Term: 3 months
Author stated being incentivised for this review
Used to be great
My partner was a loyal customer never had any issues until now. They keep denying the application over and over and gets told reapply in 7 days. What an absolute joke !!
Had absolutely no issues with this company ! Had great customer service from the call centre
Application and process was easy , no issues with contact or the call centre , once approved the money was in my bank within minutes! Happy with their service
Thank you
- Loan Type: Fixed Rate
Stay away
These people and the customer service is the worst, I had loans before and repaid on and before time now they keep declining with same rubbish excuses, the latest I applied and they declined once again but offered $100 loan which at the time wasn't enough, but I accepted, after two days of emails with no replies and sending and filling in forms required, they declined the $100, absolute joke, honestly don't waste your time as there are much better lenders out there more appreciative to your needs, these people won't even reply to emails let alone give you a loan, as a customer very disappointed and will never use again, they are quick to contact if you owe them money, but don't like giving it out..
What is wrong with the world...
First loan I've applied for with cashNgo in nearly 12 months... In the past I was approved for a half a dozen loans up to $1200... Now I'm earning more money than in the past and they won't even loan me $500...
I swear the world is full of Dead [Content Removed]...
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Zero customer support
Absolutely no customer service at all.....having been approved for a loan online (had several.loans with them already), the app tells me the money will be on my account in a few hours, ..... Over a week later and nothing, tried countless phone calls and emails without a single reply or answer to a phone call....
If the money is deposited now then a legal fight will no doubt follow , ......do everything possible to stay away from.these crooks!!!!
AVOID AT ALL COSTS
Cashngo would be the worst loan company Ive ever had to deal with. Not only do they charge the most exorbitant interest rates but if you fail to pay an instalment and they have to reschedule your payments they will charge you $480 to reschedule. I had to change bank account to align with my mortgage account and the rigmorale and numerous phone calls I had to make to get my payments made was out of this world. And of course late payments means more fees and charges. How can you make a payment on time when they wont accept payment from your new bank account. Absolute joke. Not worth the stress dealing with these people. PS its an offshore phone company also.
These guys are amazing in an emergency.
I found the process easy and the staff were very helpful.Ive been going through them for awhile now and have never had an issue.
- Loan Type: Fixed Rate
- Loan Start Date: July 2023
- Loan Term: 3 months
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Poor customer service
I contacted with email 4 times and sent few documents after 6 days no response from this lender. I lent 5 times short loans and paid off all before due date . I think cashngo should respect to value customers
- Loan Type: Fixed Rate
- Loan Start Date: April 2022
- Loan Term: 3 months
Absolutely Horrendous Customer Service
Been a loyal customer for more than a year now and have never missed any payments, and even paid off loans in advance. Was declined for a new loan because of apparent insufficient funds even though my salary even with my expenses already taken out off the equation, there's more than enough to pay off weekly payments. Tried calling their number at 13 13 11, first time waited for 1 hour. No one answered. Second and final time, 3 hours, no one had answered. Thought there would be pre-existing customer loyalty but apparently not. Will never associate myself with them ever again.
- Loan Term: 3 months
No a happy customer
Had a few loans with them, always paid it back, never late on payment but suddenly not good enough to get a loan
- Loan Type: Line of Credit
Questions & Answers
I can find my bank when I apply for a loan I’m with nab
Having the same issue as the other million people, did anyone actually get their money? It’s been 24 hours no money. I’ve called them and emailed, no answer
Did you end up getting your money
Nope! I’ve been approved 3 times in a week, but not one application actually followed through…
the website is so glitchy, it either gets stuck on “cash out now” “loan under review” or “add card details”
Can never get past any of them. I’ve spoken to “customer service” like 10 times, they act like they’ve never heard of these issues and told me it was my fault, or they say they will call back and don’t
Yeah Im a bit pissed off to be honest. I only applied for 500 they approved me with 2 loans of 950 or 2000 I declined and changed it back to 500 and now it's under review. So I don't know if I'm stuck with them until they make a decision or not coz I'm pretty sure I signed a contract coz it had repayment dates on it etc
I wouldn’t even bother waiting, maybe try and find a better option. I’ve never had a loan where they ask you for your card details like that either. Something is dodgy about it… read the rest of the reviews
I got approved and signed the contract but now my application is under review after they wanted documents will I still get funds I'm confused
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Details
About CashnGo:
- CashnGo provides loans of up to $2000 (with a minimum of $300), with procedures that ensure you see all the costs involved upfront, so that you can make a decision that’s right for you.
- A loan length can be from 2 to 4 months, so you can decide what is a realistic timeframe for you to repay your loan.
- You can submit an online application 24 hours, 7 days a week, with the application taking around 5 minutes to complete.
- There are also 5 Self Service Kiosks at certain locations in Greater Sydney for those who prefer to do their application in person.
- Once approved, CashnGo often makes the funds available within 30 minutes.
Points of praise:
- Most reviewers found that CashnGo’s loan application was quick and easy to do, and that it was also easy to contact customer service to track the status of their application.
- Reviewers also said that CashnGo’s interest rates and establishment costs were among the lowest they’ve seen in short term loan providers, which made them more inclined to use the service again.
- According to reviewers, the loan provider was very quick to transfer funds to their account, which made the whole process a lot less stressful - particularly for those needing some emergency cash.
| Category | Short Term Loans |
|---|---|
| Min Money Borrowable | $300 |
| Max Money Borrowable | $2,000 |
Contact info for CashnGo
| Mon | 9:00 am - 8:00 pm |
|---|---|
| Tue | 9:00 am - 8:00 pm |
| Wed | 9:00 am - 8:00 pm |
| Thu | 9:00 am - 8:00 pm |
| Fri | 9:00 am - 8:00 pm |
| Sat | 9:00 am - 5:00 pm |
| Sun | Closed |
- ABN: 82156288078
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