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Stay Finance

Stay Finance

 Verified
Stay Finance
4.8

1,004 reviews

Positive vs Negative
95%4%1%
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Loan TypeFixed Rate, Variable Rate, Line of Credit and Split
Average Loan Term1.5 years
Transparency ?
4.6
Customer Service
4.6
Application Process
4.6
Timeliness ?
4.5

 AI reviews summary 

Stay Finance is highly regarded for its streamlined and user-friendly digital application process, with many users receiving funds within hours of applying. The service is frequently highlighted as a viable option for individuals with non-traditional income sources or below-average credit scores. While the majority of feedback is positive, some users have experienced longer-than-expected waiting periods for approval or felt frustrated by the lack of explanation following a decline.

Pros
  • Efficient Application Process: The online forms are described as simple, intuitive, and quick to complete, often taking only a few minutes without excessive paperwork.
  • Rapid Funding: Approved applicants frequently report receiving funds in their accounts on the same day, sometimes within minutes or hours of signing contracts.
  • Inclusive Lending: The company is praised for considering applicants with poor credit history or those on Centrelink income, providing a "fair go" when traditional banks may not.
  • Transparent Communication: Users appreciate the clear terms, lack of hidden fees, and the responsive, professional nature of the customer support team.
Cons
  • Variable Processing Times: Although many receive instant decisions, some users report waiting several days for an outcome without receiving updates.
  • Lack of Feedback on Rejections: There are complaints regarding applications being declined without specific reasons, particularly for returning customers with previous positive history.
  • Technical and Documentation Hurdles: Occasional reports mention website glitches preventing loan amount entry and frustration over being asked to resubmit documents like payslips for repeat applications.
  • Referral Dissatisfaction: Some users expressed frustration after being redirected to "secure partners" who also ultimately declined their applications.
Verdict

Stay Finance is a strong candidate for consumers seeking fast, short-term financial assistance, especially those who may struggle to secure loans through major banks. However, potential applicants should be prepared for the possibility of a multi-day wait during busy periods and should ensure their documentation is ready for manual review if required.

1,004 reviews
5 Jack G.  · When no one else would help Stay Finance amended a loan application for me
5 Beau  · Easily accessible straight forward and assuming I'm approved very helpful
5 Jacob  · Great company and very helpful and straightforward. Very easy process and straightforward
5 Joshua  · Very direct and straight forward, highly recommended compared to others
5 Ethan R.  · Easy to use, simple process very quick response time. Hopefully use again.
5 Chris  · Easy to deal with. Great system they have online for applications.
Anak P.
Anak P.3 posts
  Fair Incentive

stay finance is the official website for making easy and fast loans, I have used their official website to make loans for 2 years and I have received good service and it has always been made easy, I highly recommend it to anyone who needs a quick and easy loan, this is your place. Thank you, please understand.

Ask the reviewer
James T
James TSA30 posts
  Fair Incentive

Absolute useless. I had to wait over 24 hours just to be declined for a loan I have more than the capability of repaying. I have good credit and a regular income, and shared expenses. Clearly this is a loan company that targets people that won't pay and people they can get excessive fees from. I recommend using CashTrain as your lender over this parasites. Also, they offer rewards for positive feedback. That says it all really! Show details

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Reviews with attachments

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Kingy69
Kingy69VIC3 posts
 

Easy to deal with easy transaction good communication quick responses Show details

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Sabrina
Sabrina
  Fair Incentive

Fast communication. Great options and just a great company really Show details

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GARRY G.
GARRY G.NT
  Fair Incentive

To fix my car so I can get up to the hospital to be my shopping Show details

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Ben Dover
Ben Dover
 

Excellent stilling in progress but so good so far easy and great

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Tim
TimWA2 posts
  Fair Incentive

Excellent customer service and excellent communication skills with great deals to offer Show details

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Nigel
Nigel
 

Fast approval guarenteed cheers stay finance appreciate it bad good cred approval Show details

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WinstonR
WinstonRQLD2 posts
 

Excellent servicrapplying was a easy process.and money into your account. Would highly recommend. Show details

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Lee L.
Lee L.VIC
 

excellent service good buisness fire up and get some bucks Show details

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Talemaimaleya R.
Talemaimaleya R.QLD
 

Easy and quick very simple to use and navigate easy Show details

Latest follow-ups

Felicia
Felicia2 posts
 

This is one of the best App I have ever used Try them and you will not regret it Show reply

 Follow-up  · My experience with Stay Finance was great. I asked for a loan and it was so easy to get the loan. Stay Finance is one of the best to be with. Thanks

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Lisa L.
Lisa L.VIC5 posts
  Fair Incentive

Fast and simple application process. Highly recommend their services. Glad I found them.

 Follow-up  · Although the application was easy, it was also declined. I wasn't able to utilise their service and now do not recommend them, overall it was a negatuve experience

Positive reviews

Mercedes
Mercedes
 

Helpful and straightforward loan service I had a positive experience with Stay Finance. The application process was straightforward, and the communication was clear and easy to follow. The customer service was helpful when I needed information about my loan and repayment options. The repayment amounts and schedule were explained to me, and I… Read more

appreciated having access to finance when I needed it. I did not have any major unexpected issues during the loan process.

Overall, I was satisfied with the service and would recommend Stay Finance to people who need short-term finance, as long as they carefully check the repayment terms and make sure the repayments fit their budget.

Jenny
JennyNSW2 posts
  Fair Incentive

Very helpful when you on a desperate need help and stay finance will help you..service is so quick and staff really helpful will solve your problem in an hour really thanks to stay finance and highly recommend to everyone have a financial difficulty..thank you stay finance Show details

Lezah
LezahVIC
 

Easy to follow application, still waiting for approval at the moment , has been 4hrs. Overall, easy, fast application. Will follow up a review when I hear from them.

Negative reviews

Adam G.
Adam G.NSW2 posts
 

I have been a reliable customer with an above average Stay score, but recently I was denied on a loan application without any explanation on why, which has left me confused. I DO NOT recommend Stay Finance Not Impressed

Patricia
PatriciaWA
  Fair Incentive

Great repayments and affordable. Don't like sending my payslip everytime I apply when nothing has changed for years. They don't reply straight away.Not good at resolving solutions when I need an urgent loan. Show details

chantell t.
chantell t.WA
  Fair Incentive

They took 3 days to get back to me with "they couldn't help me this time but 1 of our secure partners can"........ All to be stuffed around again with a "sorry we couldn't find a partner to give you a chance"! Show details

Recent reviews

Tom
Tom3 posts
  Fair Incentive

They have been extremely helpful with assisting when times were tight, one improvement could be current loan balances on main dashboard though instead of having to email each time for a pay out figure Show details

Mounir
MounirNSW
  Fair Incentive

Application process was smooth and easy to complete. The platform is simple to use, and communication so far has been clear and professional. Waiting for the final outcome, but my experience up to now has been very positive.

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Damian K.
Damian K.2 posts
 

I haven't been approved yet, however, the website is easy to navigate, I sent a message and got a reply within 15 minutes. It seems as though this company can offer a more personalis d service than most. Show details

Warren
WarrenVIC3 posts
 

I have always been very happy with the service that Stay Finance provides and the excellent experience I have enjoyed when I have been dealing with them. I would highly recommend Stay Finance to anyone wishing to apply for a short term loan.

Adam
Adam2 posts
 

Great company. Bad credit and they helped me out of a bill for my kids schooling. They helped which means a lot and great payback over time. Recommended for all, who are in times of need. I asked for more, but they gave me offer which best suits me. So appreciated and payback amount suits needs tks team. Keep up the good work. Cheers Show details

howthisfeeling9518
howthisfeeling9518VIC
  Fair Incentive Verified

I giving 5 star because I really hope I got approved this time around, I really need the money for temporary cash short ..and I really need to get approval on this time … after 3 tempted , please kindly read this and maybe could respond me and see any other way I could get if I get rejected again this time . Show details

sitti
sittiVIC
 

Applying for a loan with Stay Finance was easy and straightforward. The application process was fast, and communication throughout was clear and responsive. They were quick to provide updates and explain the next steps. While customers should always review the loan terms carefully before committing, my experience with the application and communication process was efficient and professional.

Michael
MichaelVIC
  Fair Incentive

Great experience from start to finish. The process was simple, transparent, and fast, with no hidden fees. The team was responsive and helpful throughout. Highly recommend for anyone looking for a reliable loan provider.

Milka
Milka
 

Always a HAPPY STAYFINANCE CUSTOMER !!! This loan company works on applications super fast and i am always approved . I will be staying a stayfinance customer for a very long time. The BEST loan company 10/10

Mel M.
Mel M.
 

These guys always help out in times of need, quick effortless application, and fast results. I will only deal with these guys now for there caring helpful attitude to customers, They understand and give you a fair go in today's crazy world.

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