The Staff were very friendly and helpful while the product was exactly what i needed
Getting the loan i required was hassle-free and the rate of the loan was very reasonable
Very happy with customer service
Very excellent customer service was answer every question I asked politely
No I was very happy with everything that I need to know
Very satisfied with everything and I will recommend your company to friends and family
The reviewer stated that an incentive was offered for this review
I have had a couple of loans with this company and the ladies in the branch were lovely however there is no transparency . Every time I have asked for a statement I am questioned as to why I need it and have to give a reason. Why???? Shouldn’t this be a given that you provide statements? What are you trying to hide?
Unfortunately I got behind in my payments due to a DV situation and there were a few charges that didn’t look right and the interest rate looked incorrect . I asked for a copy of my contract a month ago as I had lost the original on...
I asked for 2000 but they only gave me 1000. don't understand as I earn 70000 and have no debts and could easily afford the repayments. I think they should reconsider then I would be happy to recommend them.
easy and quick approval
customer service is one of a kind,extra cost i dont know but the rate is much higher,maybe lower it down specially to loyal customers who make the business kept going
It's Handy to have
I Cant not complain about the customer service it's quick and well organised
I was not aware of any unexpected extra costs but I was not to happy with the rate my bank offered a much affordable rate and still do
I had a few problems with my car and if it wasn't for the people at moneyplus I'd be stuck out in the middle of nowhere great repayments and affordable to so if you in a bit a trouble give these lovely people ago
Dont ruin you life dealing with these people
Pathetic stealers loan to people that cant afford loans then expect higher repayment never replie to emails never answer the phone and disgusting rude staff I highly dont recommend this company
Applied online and they got my 30 day transactions and I digitally signed the privacy agreement after a week had to contact them only to be told they was waiting to hear from my employer 2 days later I got sent a link to upload bank statements then the following day was sent an email requesting photos of my Drivers License and Bank Card after doing this I literally had an email with in 10 minutes saying I was declined and if I had any questions to call them to which I did as I wanted to know why my employer had to be contacted and a request for...payroll deduction be signed before they even attempted to approve or decline my application, I must say the lady on the phone was extremely rude and just gave me an obvious generic automated response instead of asking for my details as in my opinion every case is unique. I have and had other loans so I do not have a crap credit file and I also have been approved for another loan but money plus had smaller repayments so that is why I went through them first!! Really wished I hadn’t as it was nearly 2 weeks waste of time
My partner applied and was asked for statements for particular dates he sent them and they asked for different dates.. He has waited almost a week for them to respond.. Your better off applying for popular loan places etc cash train. They don't muck you around.
Waste of time, worse customer service, fake lenders.
Terrible, ridiculous, fake lenders. Waste of time, stress, lame excuses, worst customer service, not even lenders I would say.
The first day when I applied they asked for documents which were sent back to them on the same day. Their representative said that they will have an employment check which will be done that day too and they will come with the outcome on that particular day and no more documents required which actually sounds good.
Not a single word after that from their side and I being a customer was the one who was getting back t...
Slow slow process online application
This review relates to the online application process.
My experience is in line with other reviewers
The actual online application completion is easy and fast, but the review part is long.
Firstly once you submit your application somone contacts you for 30 day statements
After this you send online statements through online link( this defeats the purpose of providing 30 days) they should just go straight to online bank link)
You then sign forms for them to contact your employers
They review and this is where it gets weird
They don’t ask you for all things, they ask you for a bit of information st a time ...
To all those people out there that have not such a good credit rating Money Plus is for you, having been a client of Money Plus Penrith for many years now. I can safely say that these people will give people a second chance with loans if you pay them back on a regular schedule, and most importantly sticking to it.
Granted the interest rates are higher than you would pay at your local bank. However there higher because you have defaulted on one or several loans like myself. You will be expected to pay back at least 25% interest rate per annum.... Like any lender the more you develop a payment history the more they will trust and lend to you. If you show your willingness to pay on time, you will be on good hands with these people. I can highly recommend Money Plus. There staff have always been helpful knowledgeable & commitment to customer service. Thank you Money Plus once again, for your continued support.
Simply put, Life Changing, can't live without them.
I would highly recommend Money Plus to anyone. Firstly, they never turned me away unlike, other lender's. The staff I doubt with were friendly, Courteous, prompt and efficient with my application. Helpful in every aspect of Customer Service.
I got a loan for $400, the interest was less than 25% that is, my total amount owing after a Month is less than $500. They're amazing.
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