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2Money Plus

Money Plus

 Verifiedmoneyplus.com.au
2Money Plus
4.7

312 reviews

Positive vs Negative
91%9%
Transparency ?
4.7
Customer Service
4.8
Application Process
4.7
312 reviews
4 Nicolette Meafua  · Customer service was really great, thank you for your help appreciated l.
5 Liam T.  · Friendly service always, always helpful when there is a shortfall.
5 Dr Romeo  · Cecilia is so helpful and meticulously looked into my application. I am a return customer at St Marys. This is already my 4th loan with them
5 Ngoc.T  · Thank you Luke office at Parramatta. She is nicely, helpful and get job done very fast and easy.
5 Mata  · The Campbelltown office was great today, the girls on duty did a really good job serving customers and greeting their them with beautiful smiles
5 Mafa M.  · Service is great and finacial help me servive according to my pills, close to home thanks.

Reviews with attachments

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Som keomoungkhoun
Som keomoungkhoun
 

Tamari very good happy serving me im very happy with the service. Show reply

Positive reviews

Brad W.
Brad W.43 posts
 

Not the fastest turnaround (48hrs weekdays) but professional interactions and they look out for the customers just as much as themselves. Highly recommended. Thanks Show details ·  1

Loan
LoanNSW3 posts
  Fair Incentive

I really recommend MoneyPlus. Nothing is too hard for them to help me when I need a loan and I need it needed it fast a great communication the helpfulness and professionalism that they have it amazing so I recommend moneyPlus to anyone. Nothing is too hard for them and they always there to help. Show details ·  1

Maria V.
Maria V.3 posts
 

I have been a long time customer of Money Plus and they’ve always been fast efficient and professional dealing with their customers. Thank you Amita for your assistance. Show reply

Negative reviews

Drew A.
Drew A.19 posts
 

Well 3 days on now and absolutely nothing. No response or communication. Have completed the application, updated statements. Glad I've given all this info for nothing.

Money Plus
Money Plus    

Hi Drew, Thank you for your message, and we sincerely… Read more

Anon
AnonNSW42 posts
 

Stay Clear of Money Plus – Close the burwood office, then you have to deal with the incompetent staff at Bankstown. Problem after problem after problem. Avoid money plus like the plague, what they say and do are two different things. An absolute nightmare to deal with.

Y AL
Y ALNSW6 posts
 

Declined my application – After going through all the hurdles sending them everything they wanted they declined my application took them all day to tell me it was declined when I could be looking elsewhere they don’t give you ago and when they decline you they don’t give you a reason or respond to your email asking why wouldn’t recommend them go else so you don’t waste… Read more

your time need the money for funeral costs and this has set me back thanks for nothing money plus I have a good stable permanent full time government job and good credit rating but no decline reason really good customer service absolute joke.

Money Plus
Money Plus    

Dear Y AL, We're sorry to hear about your recent… Read more

Recent reviews

Esther
Esther
  Fair Incentive

It has been great working with you Money plus, it's getting easier every time we need help. Thank you for your help and I will share this experience with my family and friends if they need help. Thank you team for your quick respond and things done quicker than I expected. Well done and may God bless you all Show details ·  1

Brad
Brad
 

Thank you to the staff members of the Blacktown Office They were very friendly and helpful Would I use this service again the future? Most definitely Very straightforward loans Details explained well Show reply

LynR
LynR
 

I'm very Thankful to Moneyplus and to all staff especially to Amita. You been my life line in times of my ups & down‼️ you never say no to my request ever since..I Pray that your company will continue to grow, and help more people get loans quick and easy. Thank again ♥️ Show details ·  1

Vailoa
Vailoa
 

I have been a customer of the Money Plus for a while now, and I am very proud, happy and satisfied with the service and the professionalism of it's staff, no matter which branch I attend. I give 5 stars Show details ·  1

Ben
BenNSW
 

Really fast and easy process, more understanding of different situations than most lenders who run your info through a computer program and say, sorry we can't help you.. No issues at all and I recommend them highly. Show reply

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Christopher C.
Christopher C.NSW
 

Very satisfied, customer service and assistance over phone was excellent. Staff that spoke on behalf of main lender who was on break gave very team-oriented vibe. Overall top-notch experience! Show reply

Adrian Turoa
Adrian Turoa
 

I have been coming too Ingleburn Money Plus For over 7yrs in that time I have had several loans sometimes from different managers but over the last 4yrs I have predominantly been dealing with Tamali.I have to say the customer Service by all the staff over the 7yrs has always been great always professional friendly and courteous but I would… Read more ·  1

especially like to mention Tamali as she takes customer service to the next level .I have recommended the ingleburn branch too many friends and relatives because of that.i was at the ingleburn branch to apply for a loan and when Tamali pulled my file I noticed how thin it looked I was always used to seeing a really thick file I asked Tamali about it she told me all the information is still there but she has it on the computer hard drive also noticed the application form has also been made alot easier to use so well done to all involved.

Polotu
Polotu
 

Temalili from Ingleburn Moneyplus Always Excellent professional customer service always polite. She always helpful. Very fast service. Have used Moneyplus at Ingleburn for many years. Trustworthy loan company low interest affordable rates Show reply

anh.nguyen31071982
anh.nguyen31071982NSW
 

Very easy process. Just phone up first for a time you come in then the people at money plus will have your paper sorted out for you. Just come in and login to your bank for statements print out and wait 15 minutes. You will have your fund. Been with money plus 4 years now. Great people, great service . Show details ·  1

Aaron K.
Aaron K.QLD
 

I have been a loyal customer for several years now. I always receive great customer service and timely responses to correspondence. I would highly recommend this service. Show reply

Lucas
Lucas
 

Sneha and her team member cherry have always gone above and beyond to help out me and my family. Easy, quick and effective communication leading to the result I needed without the stress and anxiety that can come along with this industry. They don’t forget loyal customers also which isn’t common anymore but they definitely haven’t lost the good old customer service. Thanks Sneha and Cherry. Show details ·  1

Angel Garske
Angel Garske
 

Super team liverpool – I’m always satisfied and happy with the team at moneyplus Liverpool branch, they are helpful & understanding team and I appreciate them very much❤️

Lesly H
Lesly HNSW
 

ALWAYS FEELING SATISFIED & GRATEFUL – I highly recommend anyone to use them if you need some Moolahs aka $$$. I have nothing but gratitude and appreciation towards the awesome team at the Bankstown office. Excellent customer service, quick and easy application process. I have always left with a big fat smile me face.. Thank You M+ for providing me yrs of great service. Show reply

Kristy
Kristy
 

perfect wouldn't go anywhere else – I have used moneyplus for a while now and I am so happy with them so far easy to re apply fast response turn around easy application process Show reply

Find out how Money Plus compares to other Short Term Loans

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Brad W.
Brad W.43 posts
 

Terrible service and slow – The worst service I’ve used. No customer service or responses at all. Repeatedly asking for the same info. Turnaround time is 3-4 days not 1 day. Fees excessive

Money Plus
Money Plus    

Hi Brad W, We were not able to locate you as our… Read more

Tee T.
Tee T.
 

Excellent – I went in for a loan at Fairfield and was approve , no issues best customer service fast and efficient. I would recommend. Been loaning long time customer over 5+ years. and always a pleasant visit. Marietta best service friendly and welcoming always . Show reply

Meli Faapoi
Meli Faapoi
 

Excellent service – I like the service provided by these two beautiful girls the workers in Bankstown store. Every I visit Bankstown store I always feel happiness and welcome Show reply

Cin
CinNSW6 posts
 

Absolutely wonderful customer service – I was in a really tragic situation and needed money quickly. i was a mess, the staff at Blacktown were so understanding and offered me a solution to help me. Without their help and support i wouldn't have been able to travel to the funeral. Customer service was excellent. Thankyou ladies, you are all amazing. Show reply

Evelyn
Evelyn2 posts
  Fair Incentive

Perfect and easy to quick loan… – Money plus Fairfield the staff especially Marietta very kind and friendly very quick process and keep up the good work thank you Show details ·  1

sydney
sydney
  Fair Incentive

excellent service [smile]i got what i need everytime – Happy is a excellent person best customer service and you got what you want from moneyplus im not using any other loan so this is the best happy happy all day!! Show reply

Nenita V abuel
Nenita V abuel
 

excellent service Ingleburn – Excellent service care especially support from Tamali Snair very well assited with my needs and comfort thanking them for all the Ingelburn staff Show reply

NGOC QUANG
NGOC QUANGNSW2 posts
 

Excellent. Very good services when we need – I have been with Money plus longtime ago since I worked in Parramatta Ethnic Interpreters & Translators. I am happy with the rate and this services. Nothing to complaint. I do like to contact the Staff at Bankstown Branch. Show reply

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