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Money Plus

Money Plus

2.4 from 28 reviews

Reviews

(9)
(0)
(1)
(2)
(16)
  • Transparency
    3.6 (8)
  • Customer Service
    3.6 (11)
  • Loan TypeFixed Rate (6)
  • Application Process
    3.4 (10)
  • Timeliness
    3.5 (10)
  • Loan Term 4.25 months (4)
  • Cash Arrival1 day(s) (6)


Great service

published

The Staff were very friendly and helpful while the product was exactly what i needed
Getting the loan i required was hassle-free and the rate of the loan was very reasonable

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 3 months
Cash Arrival0 day(s)
See all answers
1 comment
Money Plus
Money P.Money Plus

Very happy with customer service

published

Very excellent customer service was answer every question I asked politely
No I was very happy with everything that I need to know
Very satisfied with everything and I will recommend your company to friends and family

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 8 months
Cash Arrival1 day(s)
See all answers
1 comment
Money Plus
Money P.Money Plus

The reviewer stated that an incentive was offered for this review

Nao

Nao

  • 2 reviews

Never again

published

They have friendly staff but I apply for $2500 for legal fees only got $500 which they did an employment check and credit check for a high interest loan of $500 this will be the first and last time I will go through MoneyPlus

1 comment
Money Plus
Money P.Money Plus
Mushy

MushyPerth, WA

No Transparency

published
Transparency
Customer Service
Application Process
Timeliness
See all answers
2 comments
Money Plus
Money P.Money Plus
Mushy
Mushy

adam

adamSydney, NSW

good service

published

I asked for 2000 but they only gave me 1000. don't understand as I earn 70000 and have no debts and could easily afford the repayments. I think they should reconsider then I would be happy to recommend them.

Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival2 day(s)
See all answers
1 comment
Money Plus
Money P.Money Plus

Michael

MichaelSydney, NSW

Excelent service

published

They were very good I would use them again very quick and very responsive I would recommend them to anyone for a loan and interest isn't very high and customer service was excelent

1 comment
Money Plus
Money P.Money Plus

Hello Michael,

thank you for the review!


carl

carlDarwin, NT

easy and quick approval

published

customer service is one of a kind,extra cost i dont know but the rate is much higher,maybe lower it down specially to loyal customers who make the business kept going

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 4 months
Cash Arrival1 day(s)
See all answers
1 comment
Money Plus
Money P.Money Plus

It's Handy to have

published

I Cant not complain about the customer service it's quick and well organised
I was not aware of any unexpected extra costs but I was not to happy with the rate my bank offered a much affordable rate and still do

Transparency
Customer Service
Loan TypeFixed Rate
Cash Arrival1 day(s)
See all answers
Alan

AlanNorth Queensland, QLD

  • 3 reviews

Moneyplus Perfection

published

I had a few problems with my car and if it wasn't for the people at moneyplus I'd be stuck out in the middle of nowhere great repayments and affordable to so if you in a bit a trouble give these lovely people ago

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 2 months
Cash Arrival1 day(s)
See all answers
1 comment
Money Plus
Money P.Money Plus

Hi Alan,
thanks a lot for your feedback!

Dependable

published

I was only denied ones but generally I can always rely on money plus to lend me some cash when I needed it most,...and the Costomer Service is great and the application process is so simple and quick,...

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Money Plus
Money P.Money Plus

Dont ruin you life dealing with these people

published

Pathetic stealers loan to people that cant afford loans then expect higher repayment never replie to emails never answer the phone and disgusting rude staff I highly dont recommend this company

Transparency
Customer Service
Application Process
Timeliness
See all answers
1 comment
Money Plus
Money P.Money Plus

Lea B

Lea BHobart, TAS

Absolutely Disgracefu

published
Customer Service
Application Process
Timeliness
1 comment
Money Plus
Money P.Money Plus

Useless

published

My partner applied and was asked for statements for particular dates he sent them and they asked for different dates.. He has waited almost a week for them to respond.. Your better off applying for popular loan places etc cash train. They don't muck you around.

Customer Service
Application Process
Timeliness

Shams

ShamsMelbourne

Waste of time, worse customer service, fake lenders.

published
1 comment
Money Plus
Money P.Money Plus
Mishka M

Mishka MSydney

Slow slow process online application

published
1 comment
Money Plus
Money P.Money Plus
Rocket

RocketMelbourne

  • 5 reviews

Hassle your employer!! Ridiculous

published

OMG!!! Stay away from this company they harassed my employer and asked for document after document day after day and then don't contact you for days on end. All for a small loan!!! Beware

5 comments
Money Plus
Money P.Money Plus
Rocket
Rocket

Wow!! What to call your employer and ask a million questions followed up by wanting payroll officer as well. Seriously it's ridiculous and yes maybe you should look into your practices.

Money Plus
Money P.Money Plus

Money plus takes responsible lending obligations very serious. We are required to make these reasonable inquiries about all consumer’s financial situation, and their requirements and objectives


Jaytee

JayteeIpswich

Worst service

published

This company is a waste of time, they keep asking you to send this and that over 2 days then don't even have the decency to let you know you got rejected.

1 comment
Money Plus
Money P.Money Plus

Aaron

Aaron

  • 2 reviews
  • 1 like

Harassing my boss. No outcome!!

published

Terrible service do not use. Harassed my boss. Asked many personal questions and never got back to me. Stay away....

1 comment
Money Plus
Money P.Money Plus

Dear Aaron,
It will be great if you can email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 446 so that we can look into the matter.


Second Chances....

published
1 comment
Money Plus
Money P.Money Plus

Margaret Temara

Margaret TemaraBlacktown

  • 3 reviews

Simply put, Life Changing, can't live without them.

published

I would highly recommend Money Plus to anyone. Firstly, they never turned me away unlike, other lender's. The staff I doubt with were friendly, Courteous, prompt and efficient with my application. Helpful in every aspect of Customer Service.

I got a loan for $400, the interest was less than 25% that is, my total amount owing after a Month is less than $500. They're amazing.

1 comment
Money Plus
Money P.Money Plus

Thank you so much for your feedback. We look forward to serving more customers like you in the best and easy way.

Have a great day!


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