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Money Plus
See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.
carlDarwin, NT
easy and quick approval
customer service is one of a kind,extra cost i dont know but the rate is much higher,maybe lower it down specially to loyal customers who make the business kept going
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Vladimir Leo trotnarSydney, NSW
It's Handy to have
I Cant not complain about the customer service it's quick and well organised
I was not aware of any unexpected extra costs but I was not to happy with the rate my bank offered a much affordable rate and still do
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AlanNorth Queensland, QLD
- 3 reviews
Moneyplus Perfection
I had a few problems with my car and if it wasn't for the people at moneyplus I'd be stuck out in the middle of nowhere great repayments and affordable to so if you in a bit a trouble give these lovely people ago
1 comment
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Dependable
I was only denied ones but generally I can always rely on money plus to lend me some cash when I needed it most,...and the Costomer Service is great and the application process is so simple and quick,...
1 comment
Money P.Money Plus
Hi Jeri,
We appreciate and thank you for taking time and providing us with your feedback.... Read more
Thanks again and have a great day!Similar opinion? Write a review on ProductReview.com.au!
Dont ruin you life dealing with these people
Pathetic stealers loan to people that cant afford loans then expect higher repayment never replie to emails never answer the phone and disgusting rude staff I highly dont recommend this company
1 comment
Money P.Money Plus
Dear Sara,
We appreciate and thank you for taking time and providing us with your feedback. We look forward to serving our customers in the best possible way.... Read more
Can you please email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 4446 so that we can look into the matter. Thank you!Similar opinion? Write a review on ProductReview.com.au!
Lea BHobart, TAS
Absolutely Disgracefu
Applied online and they got my 30 day transactions and I digitally signed the privacy agreement after a week had to contact them only to be told they was waiting to hear from my employer 2 days later I got sent a link to upload bank statements then the following day was sent an email requesting photos of my Drivers License and Bank Card after doing this I literally had an email with in 10 minutes saying I was declined and if I had any questions to call them to which I did as I wanted to know why my employer had to be contacted and a request for...Read more
payroll deduction be signed before they even attempted to approve or decline my application, I must say the lady on the phone was extremely rude and just gave me an obvious generic automated response instead of asking for my details as in my opinion every case is unique. I have and had other loans so I do not have a crap credit file and I also have been approved for another loan but money plus had smaller repayments so that is why I went through them first!! Really wished I hadn’t as it was nearly 2 weeks waste of time1 comment
Money P.Money Plus
Hello,
We appreciate and thank you for taking time and providing us with your feedback. We look forward to serving our customers in the best possible way.
... Read more
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Senia KAU
Useless
My partner applied and was asked for statements for particular dates he sent them and they asked for different dates.. He has waited almost a week for them to respond.. Your better off applying for popular loan places etc cash train. They don't muck you around.
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ShamsMelbourne
Waste of time, worse customer service, fake lenders.
Terrible, ridiculous, fake lenders. Waste of time, stress, lame excuses, worst customer service, not even lenders I would say.
The first day when I applied they asked for documents which were sent back to them on the same day. Their representative said that they will have an employment check which will be done that day too and they will come with the outcome on that particular day and no more documents required which actually sounds good.
Not a single word after that from their side and I being a customer was the one who was getting back t...Read more
1 comment
Money P.Money Plus
Thank you for your feedback regarding your experience with Money Plus. Customer service is our primary priority and concern.
It will be great if you can email us your details at headoffice@moneyplus.... Read more
com.au so that we can look into the matter further.Similar opinion? Write a review on ProductReview.com.au!
Mishka MSydney
Slow slow process online application
This review relates to the online application process.
My experience is in line with other reviewers
The actual online application completion is easy and fast, but the review part is long.
Firstly once you submit your application somone contacts you for 30 day statements
After this you send online statements through online link( this defeats the purpose of providing 30 days) they should just go straight to online bank link)
You then sign forms for them to contact your employers
They review and this is where it gets weird
They don’t ask you for all things, they ask you for a bit of information st a time
...Read more
1 comment
Money P.Money Plus
Thank you for your feedback regarding your experience with Money Plus. Customer service is our primary priority and concern.
It will be great if you can email us your details at headoffice@moneyplus.... Read more
com.au, so that we can look into the matter further.Similar opinion? Write a review on ProductReview.com.au!
RocketMelbourne
- 5 reviews
- 3 likes
Hassle your employer!! Ridiculous
OMG!!! Stay away from this company they harassed my employer and asked for document after document day after day and then don't contact you for days on end. All for a small loan!!! Beware
5 comments
Money P.Money Plus
Hello,
We appreciate and thank you for taking time and providing us your feedback. We look forward to serving our customers in the best possible way.
... Read more
Wow!! What to call your employer and ask a million questions followed up by wanting payroll officer as well. Seriously it's ridiculous and yes maybe you should look into your practices.
Money P.Money Plus
Money plus takes responsible lending obligations very serious. We are required to make these reasonable inquiries about all consumer’s financial situation, and their requirements and objectives
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JayteeIpswich
Worst service
This company is a waste of time, they keep asking you to send this and that over 2 days then don't even have the decency to let you know you got rejected.
1 comment
Money P.Money Plus
Thank you for your feedback regarding your experience with Money Plus. We will take your suggestions for future reference and provide the staff with proper training and development. Just to inform you... Read more
, we are continuously working on improving our system for seamless customer experience. It will be great if you can email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 4446 so that we can look into the matterSimilar opinion? Write a review on ProductReview.com.au!
Aaron
- 2 reviews
- 1 like
Harassing my boss. No outcome!!
Terrible service do not use. Harassed my boss. Asked many personal questions and never got back to me. Stay away....
1 comment
Money P.Money Plus
Dear Aaron,
It will be great if you can email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 446 so that we can look into the matter.
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Second Chances....
To all those people out there that have not such a good credit rating Money Plus is for you, having been a client of Money Plus Penrith for many years now. I can safely say that these people will give people a second chance with loans if you pay them back on a regular schedule, and most importantly sticking to it.
Granted the interest rates are higher than you would pay at your local bank. However there higher because you have defaulted on one or several loans like myself. You will be expected to pay back at least 25% interest rate per annum...Read more
. Like any lender the more you develop a payment history the more they will trust and lend to you. If you show your willingness to pay on time, you will be on good hands with these people. I can highly recommend Money Plus. There staff have always been helpful knowledgeable & commitment to customer service. Thank you Money Plus once again, for your continued support.1 comment
Money P.Money Plus
Dear Hahn,
We appreciate and thank you for taking time and providing us your feedback. We look forward to serving our customers in the best way possible.... Read more
Thanks again and have a great day.Similar opinion? Write a review on ProductReview.com.au!
Margaret TemaraBlacktown
- 3 reviews
Simply put, Life Changing, can't live without them.
I would highly recommend Money Plus to anyone. Firstly, they never turned me away unlike, other lender's. The staff I doubt with were friendly, Courteous, prompt and efficient with my application. Helpful in every aspect of Customer Service.
I got a loan for $400, the interest was less than 25% that is, my total amount owing after a Month is less than $500. They're amazing.
1 comment
Money P.Money Plus
Thank you so much for your feedback. We look forward to serving more customers like you in the best and easy way.
Have a great day!
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Avoid!
Absolutely terrible customer service and an utter waste of time.
They ask for more information then you can poke a stick at.
Hassle your employer, string you along and then reject application without so much as a courtesy email.
Applied on a Friday and didn't find out result until following Friday when I rang them.
In the meantime they are continually asking for more documents.
Do yourself a favour and look elsewhere.
1 comment
Money P.Money Plus
Dear Greg,
It will be great if you can email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 446 so that we can look into the matter.
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M. HillTasmania
Do Not Go Through These People!!
There are much better Loan companies out there, this is one of the Worst!!! Will definitely rip you off!! Beware!!
1 comment
Money P.Money Plus
Dear M. Hill,
We cannot find your details in our system. It will be great if you can email us your details at headoffice@moneyplus.com.au or you can call us at (02) 9621 446 so that we can look into the matter
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DanielSydney
- Verified customer
Company is a farce! Worst ever!
Definitely a scam. They asked for 30 day bank statement which they received, then 90 days which they received and then asked for 3 wage slips which I thought was strange however I still provided them with it. 3 days later i get a reply to my initial email stating they need to call my payroll / HR department and asked for the number. I gave them the number but then I was told because they could see my company/employer online but had no contact number down they could not help me and I quote "we only assist people who work for big organisations an...Read more
d cannot assist anyone who works for small businesses". I thought that was absolutely shocking to hear as I can still prove my income and my wages. The customer service and attitude from the Money Plus staff was THE worst I've ever come across and had to deal with. Think this company is fake and they enjoy collecting data from people probably to sell it on. Scammers!1 comment
Money P.Money Plus
Dear Daniel,
We appreciate your feedback.
We are continuously working on improving our system for seamless customer experience. ... Read more
Similar opinion? Write a review on ProductReview.com.au!
TinkerMelbourne
- 8 reviews
- 3 likes
A pity I can't give a 0
Pathetic, they hassle employer asking a lot of unnecessary and personal questions about him. When the focus should be on me, Boss was not happy with them. They are rude, arrogant and unhelpful and very unprofessional. They mucked up the application from beginning to end.. and took 5 days. Do not waste your time.
1 comment
Money P.Money Plus
Dear Tinker,
We appreciate your feedback. We will action and improve our service.
Could you kindly advise which store you are referring to?
We look forward to your response. You can let us know b... Read more
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Karos KhovoskiBlacktown
Good service. Easy Apply.
Just paid off my loan. I applied online and it is very easy.
I rang the customer service to follow it up and they are very helpful.
2 comments
Money P.Money Plus
Hi Karos,
We're glad to hear from you and we appreciated your feedback.
Be sure to let us know if there's anything we can do to improve our service at Money Plus.
Money P.Money Plus
Thank you Karos for the review!
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Jen
- 2 reviews
- 3 likes
AVOID WASTE OF TIME
avoid ask for all your information, phone employer and ask lots of questions, my boss told me, get your bank information statements (this should be all they need to make a decision) than copies of licence, medicare card and your bank card, never had anyone want my bank card than they say NO, well why do they need all this, they can check you get paid on your bank statement, so why keep leading you on, I don't like all the infomation they have collected, NEVER EVER EVER AGAIN, I will just budget better than fall for this. NOT one hour but at least 3 days process, I was not very happy when my boss told me what they were asking.
I would not even give them one star but I have to so I can submit the review.
2 comments
Money P.Money Plus
Dear Jen,
We appreciate your feedback. We will action and improve our service.
You can email us at headoffice@moneyplus.com.au. We look forward to your response.
Money P.Money Plus
Hi Jen,
Also, we wish to provide your feedback to the relevant store. Can you let us know by way of e-mail or calling 1300 55 8000.
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Money P.Money Plus
Hi Alan,
thanks a lot for your feedback!