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Money Plus
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very good service and loan processing very fast, the lady at fairfield store was very kind and helpful…
very good service and loan processing very fast,the lady at fairfield store
The reviewer stated that an incentive was offered for this review
- 2 reviews
Great
Auwsome service quick cash and offer great borrowing. Always easy to talk to when refinancing
- Transparency
- Customer Service
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Hi Dan,
Thank you for taking time to write this feedback. We are happy that we could service you to your satisfaction. We like our customers to feel comfortable talking to us so that we can provide t...
Read morehe best service possible. Thank you for choosing Moneyplus. We look forward to assisting you in the future as well.
Perfect
Service was very good, loan processing was very fast at Bankstown store. Snair and Lucienne was very helpful and professional.
- Customer Service
- Application Process
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Hi Aminata Kamara,
Thank you for your time in writing this wonderful feedback. Snair, Lucienne and our customer support team is delighted to receive this feedback. Thank you for choosing Moneyplus. W...
Read moree look forward to assisting you in the future as well.
Customer Service was perfectly good
The lady at the teller was very kind and dedicated to her work. Her first impressions were nurtured with politeness and charm.
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Hi Robert Delana,
Thank you for taking time in writing this wonderful feedback. Your appreciation encourages our support staff to continue good work and provide the best service possible to our custo...
Read moremers. Thank you for choosing Moneyplus. We look forward to assisting you in the future as well.
Find out how Money Plus compares to other Short Term Loans
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Perfect
Experience was great, loan approval was fast and the service that I was provided with was great. Snair and Lucienne was a great help.
- Incentivised Review No
Hi Joseph,
Thank you for taking time in writing this feedback. Our customer support staff is happy to have this feedback. It encourages us to continue providing the best service possible to our custo...
Read moremers. Thank you for choosing Moneyplus. We look forward to assisting you in the future as well.
Loaning
Customer service was beautiful the employee was very nice as always and very polite and waiting time is very fast which I'm very happy about.
Thank you
- Transparency
- Application Process
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Hi Tycoon sianava,
Thank you for taking time in writing this wonderful feedback. Our customer service team feel happy when they have a happy customer. Thank you for encouraging us to always provide t...
Read morehe best service possible. Thank you for choosing Moneyplus and we look forward to assisting you in the future as well.The reviewer stated that an incentive was offered for this review
- 2 reviews
- 1 like
Fast efficient service
Received response to my email 5 seconds after sending on line application. Phone call received within 15 minutes. Loan processed within hour. Totally unexpected as I went off to finish other tasks and everything was completed when I returned.
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Hi Marina,
Thank you for taking time in writing this feedback. We are delighted to have this feedback and it encourages us to provide the best service possible to our customers. Thank you for choosin...
Read moreg Moneyplus. We look forward to assisting you in the future as well.Related Articles
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- 2 reviews
- 2 likes
Terrible service! NON ENGLISH SPEAKING STAFF! EXTREMELY HIGH % REPAYMENT RATE BEWARE
These people have terrible verbal skills, The repayment rate is terribly high!!!
BEWARE!!!!
They don’t treat applicants fairly, and the application process is lengthy! Also staff seem non friendly I would not recommend Money plus
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Hi Pityukam,
We are sorry to receive this feedback. This is the second time you have provided negative feedback for Moneyplus. Customer's satisfaction is the most important to us, however, we cannot ...
Read moretweak our loan processing as we have to follow credit laws and an employment check is one of them. We cannot skip it for any customer. You talked to us over phone and were not ready for an employment check. Unfortunately, in such cases we cannot proceed further to service you whether you like it or not. We are sorry to say that we cannot help you any further.
Prefect
The staff were very professional, friendly and prompt. Long time customer, Snair and Nomi was very helpful at burwood and Iam always happy with the service with Moneyplus provided and I will recommend to my family and friends as well.
- Customer Service
- Application Process
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Hi Jeanette abi-hanna's
Thank you for taking time in writing this feedback. Snair, Nomi and all of our customer service team is delighted to have this feedback. Thank you for choosing Moneyplus. We v...
Read morealue you for being a long time customer and look forward to assisting you in the future as well.Find out how Money Plus compares to other Short Term Loans
Know better, choose better.
It was a best choice to go and visit Money Plus
Customer service was 1000 percent Marieta thank you for being honest explaining what was best for me from the beginning until my loan was approved im new and happy to say i will stay with your team
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Hi Tekura,
Thank you for taking time in writing this feedback. We are happy that Marieta could help you. Our customer support team is delighted to receive this feedback. It encourages our team to con...
Read moretinue providing excellent customer support and helping our customers in the best possible way. Thank you for choosing Moneyplus and we look forward to assisting you in the future as well.The reviewer stated that an incentive was offered for this review
Great
I have been with money plus for 5years never dissatisfied with their service. Friendly but manager at Fairfield is not friendly. She always look angry and unhappy. Don’t like the manager
- Transparency
- Customer Service
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Hi Lyly,
Thank you for taking time in writing this feedback. Customer experience is of utmost importance to us. Thank you for sharing your experience. We have noted your observation. We value our cu...
Read morestomers and always want you to feel comfortable in Moneyplus. Thank you for choosing Moneyplus and being a long time customer. We look forward to assisting you in the future as well.
Perfect Customer Service
Tamali has been such a great help. The process of applying a loan usually takes half an hour but this time with her it was so easy and quick. She was so vibrant and approachable and I wouldnt mind coming back again and again. Great customer service from Tamali in Ingleburn branch.
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Hi Ben,
Thank you for taking time in writing this feedback. We are happy that Tamali could help you and you feel comfortable using our service. Our customer support team look forward to such feedback...
Read more and it encourages us to continue providing best customer service possible. We look forward to assisting you in the future as well.Find out how Money Plus compares to other Short Term Loans
Know better, choose better.
With all these uncertainties, you guys are the certainty. Especially Staff Happy she’s great.. so professional.
I’ve been a long standing customer and staff like Happy so professional has my respect for her services. Great rate and consistency and have recommended this service to many friends.
- Incentivised Review No
Hi Mere,
Thank you for taking time in writing this feedback. Happy and all of our customer support staff are delighted to have this feedback, Feedback like this, definitely keeps us going with the go...
Read moreod work. Thank you for recommending our service to your friends. It means a lot. We look forward to assisting you in the future as well.
Great service. Very friendly and respectful staff
The process was smooth and fast. The staff was very respectful, kind and friendly. I highly recommend it. I felt very welcome since the moment I put step in the store.
- Incentivised Review No
Hi Ybrahim,
Thank you for taking time in writing this feedback. We are happy to know that you felt welcome in Moneyplus. We want customers to feel comfortable and help them in the best way possible. ...
Read more Thank you for choosing Moneyplus. We look forward to assisting you in the future as well.
Excellent
I recommend this service to everyone this is excellent staff service friendly service and very fast you feel welcome any time you want always helping you to approve your loan it is good
- Transparency
- Customer Service
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Hi Lafaele Tavita,
Thank you for taking time in writing this feedback. We are happy to know that you liked our service. Your feedback encourages us to provide the best service possible to our custome...
Read morers. Thank you for choosing Moneyplus and we look forward to assisting you in the future as well.The reviewer stated that an incentive was offered for this review
Questions & Answers
What is wrong with my application
Hello I'm trying to apply for a loan from moneyplus but all my loans are on hold because I'm with Debt Fix and it takes 8 to 10 weeks before the ball is rolling again, I just need cash to help me this week because of health issues I have a new account details and will direct debit from this account if approved.
Hi William,
Thanks for contacting us. Due to the nature of our business and security concerns we do not actively engage with our customers via Product Review. Instead, if you have any questions you ca...
Do use accept people on centrelink benefits
Hi Tanya, We’re very sorry. If you are on Centrelink, you are not eligible for our loan.
Please refer to our eligibility: https://www.moneyplus.com.au/HowItWorks
Get an answer from our members and Money Plus representatives
Extra Information
Great Experience
Good to get loan from
Awesome service went above and beyond
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Hi Niputa S
Thank you for taking time to write this feedback. Your feedback encourages our customer support team to provide excellent service to the best extent possible. Thank you for choosing Money...
Read moreplus. We look forward to assisting you in the future as well.