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Wallet Wizard

Wallet Wizard

1.9 from 120 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
18
4 star
6
3 star
5
2 star
8
1 star
83

Simon

SimonSouth East Queensland, QLD

The ads are so annoying I never want to even think of using them.

published

The ad has come up over 10 times in 30 minutes. It's very very annoying. Can someone please review the ad and content and try a different angle. I just want to smash my tv already.

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Customer Service
Application Process
Timeliness
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Absolutely disgusting

published

The worst company ever , the put you through hell and back with so many checks and make u think the you have hope and at the last second they decline you , biggest waste of time ever

Application Process
Timeliness
satanistcore

satanistcore

  • 4 reviews

Waste of time

published

Took 2 days for them to just decline me, what a waste of time, I'll stick with Nimble in future even though their repayments cost more, atleast they are quick and don't muck you around

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ellen buss

ellen bussnsw, 2760

  • 15 reviews

false

published

What a bunch of false advertising not only are they credit corp credit simple actually tells you to apply and when you do it is a knock back and goes straight on your credit file as an inquiry total waste time don't apply go to city finance much better company no rating from me maybe spend less on your stupid adds

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Confused

published

I applied for a $1000 loan over 6 months and paid it back in about 2 months. A few months later I applied for a $3,500 credit limit and have that loan down to $2,500. Have not missed a payment and in fact have made double payments on some occasions. My income since applying has increased by around an extra $300 a fortnight but yet when I applied for a redraw on my loan I got knocked back due to inconsistency in my salary. I get paid the same amount every fortnight and $300 more than when I first applied. Still confused. So much for loyalty to customers.

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ecas1234

ecas1234

  • 12 reviews
  • 19 likes

Please do not bother..useless!!

published

I applied and Im a single school teacher on 140k a year and was knocked back ! I really did not need the cash just they made it look so easy I was going to book a short notice cruise with it.. after 6 solid hours of corresponding with these idiots I got a message my income doesnt meet the requirements ! Are you joking?? These people will run you through every hoop to then denying you a loan.. certainty not easy as advertised on tv advertising!!!

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Don't waste your time - they def will!!

published

they will put you through the wringer with request after request then just when you think you are all good they will decline you with no explanation & no chance to question why. Meanwhile you lose valuable credit rating points. Ridiculous!! Just say no in the first instance instead of dicking people around & giving false hope

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 12 months
Cash Arrival1 day(s)
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Jai x.

Jai x.Greater Melbourne (Inner), VIC

  • 6 reviews

Perfect for me

published

I took a loan of 700 I pay only 47 a fortnight and they let me redraw again when Im in need of cash and the repayment amount stays the same. It saves me so much time.

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Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 6 months
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Definately should be 0 star option for companies that are this bad, please stay away. They will ruin your credit score.

published

Never ever again, they are there to ruin your credit file. Go to money3 and save your self the hassle. Extremely bad.
Please seek another company.
I should have known because of their silly commercial.

Transparency
Customer Service
Application Process
Timeliness
Loan Term 3 months
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Geoff W

Geoff WGreater Melbourne (Outer), VIC

  • 5 reviews

If I could give these people 0 stars I would. Do yourself a favour and steer clear

published

Although my credit score is good they would not approve loan. Told them I would pay it back in two weeks when sale of car went through but guess that’s not enough time for them to make money at there seriously high rates.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 0 months
Cash Arrival0 day(s)
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Kylie R

Kylie RCentral Queensland, QLD

  • 2 reviews

WARNING affects credit score

published

After a declined application my credit score dropped by over 200 points. Significantly affecting my rating, dropping it from "good" to "fair" ruining my financial hard work. I can't even apply for loans anywhere else now!

Application Process

Liana

LianaVictoria

Personal Loan

published

Excellent customer service. Easy to fill out application. Prompt response. Would definitely recommend Wallet Wizard. I was definitely satisfied on how quickly to submit required information that was needed thankyou.

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Application Process
Timeliness
Loan Start DateSeptember 2019
Cash Arrival2 day(s)
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The reviewer stated that an incentive was offered for this review


John

JohnDarling Downs, QLD

  • 2 reviews
  • 5 likes

Disappointing

published

Applied for an redraw after halfway through . Never missed a payment for the duration of the loan , financial status has not changed and had funds in my account that was half of the requested amount . Received notification it was denied , I understand these things happen however it’s not worth the mark on your credit file if there is no valid reason . I’ll be paying off the existing amount and will not be using again in the future . Not worth the potential issues it could cause further down the track . The interest is pretty high as to be expected from a third tier Lender, you pay it for convenience .... this is no longer convenient to myself.

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You get charged so much more

published

Took out a wallet wizard loan three and half years later still paying it off..paid over three times the amount back high interest, overseas workers that you can't understand. It's shonky business.

Transparency
Application Process
Timeliness
Loan TypeFixed Rate
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One unhappy Customer

One unhappy CustomerMetropolitan Adelaide, SA

WHAT A CON!

published
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CROOKED THIEVES

published

Thought I took redraw, have been charged and paying interest for a week now, yet no money ever hit my account. I have phoned, emailed numerous times, they blamed bank and refused to look into this further. 1 WEEK later and still no help/results.

Transparency
Customer Service

Karen Smith

Karen Smith

  • 2 reviews
  • 1 like

There when no one else is

published
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival1 day(s)
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Ben Ross

Ben RossSydney, NSW

  • 2 reviews

Only do it if you really really need to

published

Took out a loan with these guys a little over a year ago now and happy to say it is all paid out. If you love continual weekly interest and no communication to your emails then go for it. The re-draw requests are handy though. Sounds as though they have an overseas call center. Just glad it is all over and wouldn't wish it on anyone. Compared to others they aren't as helpful , requested towards the end loan to change my bank account for the direct debits to come out from and they only did it the once. The next week it was back to the old account , luckily it was still open.

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateOctober 2018
Loan Term 10 months
Cash Arrival1 day(s)
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Bad customer service experience

published
Customer Service

D. M

D. M

  • 2 reviews

Disappointing online process

published

Customer service friendly but no one able to address/fix issues - online application process doesnt allow me to update details or auto verify bank statments - same problem occurs each time I try to apply which I end up cancelling in the end. I find other loans teams with a more easy online process, but would prefer Wallet Wizard for the repayment options.

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Questions & Answers

ellen buss

ellen bussasked

How come you never answer your complaints

3 answers
george
george

They do if you call them or via their web site under contact us.

ellen buss
ellen buss

well I beg to differ any ways I wouldn't bother I have read all the reviews not good I think I will run

micheal
micheal

I have never had a problem with them not answering complaints i have put in quite a few & always got an answer within 2 days of lodging the complaint. i contacted them via their web site


Kirsty R.

Kirsty R.asked

How do you make a manual payment on wizard wallet loan? I want to pay more than the minimum monthly payment

1 answer
Bradley98
Bradley98

BPay through your bank


Bammm

Bammmasked

So we got accepted for $600 and they say they are open Saturday’s 8-4.30pm but when we call they say we haven’t called in the business times. Does anyone know if we will get the money today or Monday??? We kind of need it today

2 answers
george
george

Monday if you are lucky they don't do transactions on weekends

micheal
micheal

Why would you even consider getting a loan from them in the 1st place?


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