1,525 reviews
AI reviews summary
The overall sentiment for Wallet Wizard is highly positive, with most users praising the speed and simplicity of the application process. Customers frequently report receiving funds within an hour of approval, making the service a popular choice for emergency or short-term financial needs. However, a segment of users has raised serious concerns regarding high interest rates, rigid automated rejection systems for redraws, and technical limitations with specific bank integrations.
Pros
Cons
Verdict
Wallet Wizard is a highly efficient service for users needing immediate access to small loans through a seamless digital interface. While it excels in speed and ease of use, potential borrowers should be wary of high interest costs and the risk of automated rejections due to specific banking platforms or rigid credit assessment algorithms.
I have available credit for redraw, but they use the same old answer that they cannot approve my redraw request because they are responsible lender. Despite I have made the repayment in-time. They won't be supportive when I am in the situation that needs the money the most. I sent email enquiry about this and they asked me to call then send email… Read more
then call. Pushing me around with no empathy at all. If I could rate their service and empathy 0 star, I would do that straight away.
Reviews with attachments
So easy it's almost cheat code in loans – The staff are very respectful application was fast and easy all done online with no hassles. Show details
Great deals and excellent customer service – The application was quick and easy,customer service and feedback received from the team has been very concise, positive and helpful. The loan amount offered and repayment schedule meets all of my needs and is affordable and flexible. Great work and thank you..I wouldn't hesitate in recommending Wallet Wizard. Show details
Making a loan with Wallet Wizard – Quick and simple. As long as you have all your credentials you won't go wrong. Follow the steps. My alone was approved on the 3rd day as I applied on a holiday. They only pay on a non public holiday. If you need it straight away do it then. I can do a withdraw on credit once it reaches $500. You will receive credit the same day after applying. I… Read more
have been with Wallet Wizard for 3 year's and have had no problems with getting a loan and redraw. I never had to talk with customer service unless there was a problem with a question I answered, which was corrected straight away. Had no problems with applying or neither was there extra costs. I am a very satisfied customer and that's why I gave my rate for Wallet Wizard.
Awesome ! will be using again – excellent service and quick response very grateful thankyou very much
Welcoming and easy – Good payback ways and can cash out again if payed back some really cool Show details
Wallet Wizard is very easy to get approved for, with minimal requirements and a light credit check, which can make it feel like a quick solution when you’re short on options. However, it’s not really a loan in the traditional sense, it’s a high-interest debt trap. With interest around 48%, most repayments go toward interest, not the balance. You… Read more
can be paying regularly and still see very little reduction in what you owe. Be prepared for high ongoing costs and a long, frustrating payoff unless you refinance out quickly
I have been a Wallet Wizard customer for 8 years so I have been relatively satisfied with my experience. That is, until I changed banks and tried to apply for a redraw. While the source of the technical issue is the third party credit engine provided by Experian, my frustration as a customer is with Wallet Wizard who only permits manual uploads… Read more
of bank statements from a specific list of banks and mine is not one of them. The only solution Wallet Wizard can offer me is to change banks and wait another 90 days before applying to redraw. As an existing customer of many years, this is unsatisfactory, especially as they already have the necessary evidence for determining my ability and capacity to meet the repayments.
Latest follow-ups
Once again a truly amazing interaction with Wallet Wizard. Well done
Follow-up · Continued great service from Wallet Wizard. ***** stars
I recently completed a re-draw from my Wallet Wizard account. The Wallet Wizard website is easy to use, and the re-draw process was straightforward, professional, and quick. The entire process took about 1 hour, with the money being deposited into… Read more
my bank account immediately after approval. There was no upfront administration fee, which is great.
Follow-up · - The current annual interest rate is 47.8% (21 October 2025). - Repayments are made via Direct Debit from my bank account every fortnight. - Wallet Wizard send me a statement each fortnight, which lists the amount paid off and the amount outstanding (interest is calculated against the amount outstanding). - There are no other fees or charges.
Wallet Wizard have been incredibly understanding. I haven't been able to meet my contract payments due to a medical condition that has stopped me from working. They have been so patient in assisting me with my financial hardship. I cannot wait to… Read more
return to work so I can fulfil my contract but for the interim I am so grateful for the breathing space so I can focus on recovering. Cancer sucks but knowing there are humans out there who don't put pressure when you're battling for survival really matters. Thank you so much Wallet Wizard!
Follow-up · I sent Wallet Wizard the requested documents so they could assess my eligibility for financial hardship. They made their decision based on my situation and my affordability which is honestly $0. I have been given the grace to review my situation at a later date and hopefully I am in a better position. Wallet Wizard have not made me feel pressured… Read more
Positive reviews
Great service but the delay in payment updates is a bit frustrating. Having to wait 2 or 3 business days when other businesses update instantly makes it inconvenient. Also chat support is a great feature and makes it easy to get help. Show details
Find out how Wallet Wizard compares to other Short Term Loans
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Whether getting a redraw from a current account or requesting a loan from Wallet Wizard if you are honest with your answers to their easy questions it only takes a matter of minutes to be approved. I have been with Wallet Wizard since 2016 and have been extremely happy with their customer service and have never been asked for extra charges. Their… Read more
contract is straight forward with no hidden costs. I would strongly recommend them to anyone who needs that extra bit of finance for unexpected problems or celebrations.
Great experience , easy process , fast approval. Needed it due to moving and it saved me big time. Very happy with the service over the phone aswell. Always helped first time . No issues or delays. Show details
Negative reviews
Wallet Wizard withdrew my loan application solely because my ANZ Plus account is not affiliated with their automated statement-linking system. I offered to provide my bank statement manually, but they refused to accept it. They already had access to my primary bank account and statements, yet insisted on a second account being linked through… Read more
their system. It is not the customer’s responsibility if a legitimate Australian bank is not supported by their platform.
Despite this, Wallet Wizard proceeded to place a credit inquiry on my credit file and then cancelled the application. This has negatively affected my credit score for no valid outcome. All document requirements should be confirmed before performing a credit check, not after.
The process was rigid, inefficient, and caused unnecessary harm to my credit profile. My time was wasted, and the application was declined due to the second account not being linkable through their platform.
I would not recommend Wallet Wizard to anyone.
Horrible service not helpful applied 3 times in 3 years they still ring you to be nosey about yr financial situation at the end of the call you get email any way saying declined so what was the point in ringing the customer
Horrible experience with applying for a personal loan with Wallet wizard. Communication is horrible i wouldn’t recommend this company when applying for any loans! Show details
Recent reviews
Always a relatively easy application process. However i would like to see a comments section, either after each financial question or at the end of the application, that helps support the application. Cash withdrawals seem to be assumed as money for gambling. Even in 2026 there are some places that dont have eft facilities, especially in regional… Read more
towns, hard to believe i know but true. My cash withdrawals were for exactly that. I dont gamble or take recreational substances. The question regarding expenses for dinning out, taxis, pay tv etc, doesnt accept a zero amount. I had to enter an acceptable amount before i could proceed further. BUT, i dont dine out, i have no need for taxis & would never use pay tv. These may seem minor, but answers determine if a loan is approved or not.
I've been dealing with Wallet Wizard since 2017 and have had no problems at all, customer service is great and inquiries are dealt with immediately. I would highly recommend them if needing help. Show details
Quick and easy process with nothing complicated when applying. I've used wallet wizard for loans numerous times and am extremely happy with them every time. The repayments are always modified for my income and interest rates reasonable. They're great and I highly recommend them. Show details
Any time I have any problems they are easy to get in contact with, they all are always polite and my issues are resolved. I am very grateful for there assistance to me with my loans. Show details
Find out how Wallet Wizard compares to other Short Term Loans
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Easy application, friendly staff and received the funds within an hour. Affordable repayments and low interest rates makes life much easier when in need of extra cash for unforeseen circumstances. I highly recommend wallet wizard to anyone in need of financial aid Show details
Previously i had rated 3 stars as i had originally applied for a loan, got approved and then switched banks from anz to anz plus. Which was not a bank that could download bank statements with wallet wizard, therefore was unable to reapply/redraw on loan. This has now been added and yesterday applied and got approved again even though i had a few… Read more
times that i hadnt made a payment (had paid the overdue with an easy text service that alllws you to state how much and when to make up what was missed) they still approved the redraw thankfully, was a quick and easy process and had the money within 20 minutes. Great service.
I am thankful and grateful for all the financial assistance all these years. I highly recommend. As long as you on time with your payment. Thank you wallet wizard. Show details
A good company helped me out again. But you could make the application a little less stressful. When it comes to verifying living costs. You already have them from my bank statement
Wallet Wizard, repayments are very manageable, the process is made easier by their ability to identify any current financial obstacles that may or may not impede the loan. The money is deposited into your account very quickly. I have never experienced any hidden costs, process done quickly, and most instances I've not needed to talk to anybody. Show details
Hi there this is Michael Shane West. I've been with . Wallet Wiz. For quiet some time. Know. And they have always been there. For me . I really appreciate their help. I highly recommend it to anyone. Show details
Thank you so much, Wallet. Wizard for giving me a chance and helping me everybody needs a lift up sometimes and you provided that with helping me I am super grateful. Thanks again w wizard
Customer service was extremely helpful even during the Christmas period I was genuinely amazed at how fast the process was from start to finish with funds in my account.
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