1,565 reviews
AI reviews summary
Pros
Verdict
Wallet Wizard provides a fast and straightforward short-term loan and redraw service that many customers rely on for urgent financial needs. The streamlined online application and prompt deposit times receive widespread praise, alongside generally supportive customer service. However, some users highlight challenges regarding high interest rates, strict automated decision-making processes for redraws, and technical limitations when linking certain bank accounts.
Great experience signing on. A friendly staff member rang me to discuss my application in detail and was very helpful. The experience was great and would recommend Wallet Wizard wholeheartedly.
They sent email stating 1st payment date, I rebudget to email confirmation my payment and thought why Do I have 2 different dates, sent email question date, and ask them to update to email confirmation, as email date is 14/10, they then sent SMS, giving COMPLETELY different payment date of 14/9,..So I panic as I budgeted payment for 14/10 and now… Read more
probably get a late payment strike and its not fair! this is terrible error, ppl are budgeting and wallet wizard can't get their dates right, it's very stressful to the customer who wants to do the right thing!
I love wallet wizard. They made things so easy. Having difficulties with pending bills plus kids sudden expenses or emergency needs piling up, with wallet wizard, they never make it complicated. Its very straight forward and won’t deny you help without doing what they can to make it work for you first. Show details
Reviews with attachments
So easy it's almost cheat code in loans – The staff are very respectful application was fast and easy all done online with no hassles.
Great deals and excellent customer service – The application was quick and easy,customer service and feedback received from the team has been very concise, positive and helpful. The loan amount offered and repayment schedule meets all of my needs and is affordable and flexible. Great work and thank you..I wouldn't hesitate in recommending Wallet Wizard. Show details
Making a loan with Wallet Wizard – Quick and simple. As long as you have all your credentials you won't go wrong. Follow the steps. My alone was approved on the 3rd day as I applied on a holiday. They only pay on a non public holiday. If you need it straight away do it then. I can do a withdraw on credit once it reaches $500. You will receive credit the same day after applying. I… Read more
have been with Wallet Wizard for 3 year's and have had no problems with getting a loan and redraw. I never had to talk with customer service unless there was a problem with a question I answered, which was corrected straight away. Had no problems with applying or neither was there extra costs. I am a very satisfied customer and that's why I gave my rate for Wallet Wizard.
Awesome ! will be using again – excellent service and quick response very grateful thankyou very much
Wallet Wizard is very easy to get approved for, with minimal requirements and a light credit check, which can make it feel like a quick solution when you’re short on options. However, it’s not really a loan in the traditional sense, it’s a high-interest debt trap. With interest around 48%, most repayments go toward interest, not the balance. You… Read more
can be paying regularly and still see very little reduction in what you owe. Be prepared for high ongoing costs and a long, frustrating payoff unless you refinance out quickly
I have been a Wallet Wizard customer for 8 years so I have been relatively satisfied with my experience. That is, until I changed banks and tried to apply for a redraw. While the source of the technical issue is the third party credit engine provided by Experian, my frustration as a customer is with Wallet Wizard who only permits manual uploads… Read more
of bank statements from a specific list of banks and mine is not one of them. The only solution Wallet Wizard can offer me is to change banks and wait another 90 days before applying to redraw. As an existing customer of many years, this is unsatisfactory, especially as they already have the necessary evidence for determining my ability and capacity to meet the repayments.
Latest follow-ups
very good service best there this, friendly and honest to thumbs up.
Follow-up · processed same day, staff did explain, yes fees told upfront
Fast easy cash when times are tough and no fuss repayments
Follow-up · If you pay it off quickly then you are not hit with heavy interest and there are no hidden fees
Fantastic service very professional Found what I was looking for in no time Show details
Follow-up · They changed completely,I’ve been with them from 2019 without missing or late for one payment,wanted to withdraw as normally do but I was declined,the reason I took another loan from a different company for over a year was paying $300 forthrightly never missed one payment was never late they relied on my credit score with has no defaults… Read more
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Positive reviews
In need of Cash, Funds Quicksilver.. Approach these guys,,, Wallet Wizard... The Process is speedy, funds in your Account, before you blink.... Thanks Wallet Wizard.... Recommended Highly
Rapid and continuous process made super easy. Technical issues were no obstacle and their system was set up to ensure that I didn’t get stuck for too long. Never had to talk to someone about the application but felt that option was there. Instead messages came to me rapidly and moved the process forward to a quick, positive conclusion. As much as… Read more
I wanted to clear my loan, your system makes it easy to see my options and in a crisis gave me that opportunity to solve my problem. I can be so grateful for the fact that you are so easy to access and use.
I have been with Wallet Wizard since 2018, have obtained a loan every other year since then, and have just secured another loan from them. The process for requesting a loan has become quite streamlined - straightforward, easy to follow, with fast responses from Wallet Wizard. As a pensioner, my Wallet Wizard loans, which I pay off within a year,… Read more
have enabled me to accomplish many things I would not have been able to do otherwise. Thank you so very much Wallet Wizard. Your service is so very much appreciated.
Negative reviews
I have available credit for redraw, but they use the same old answer that they cannot approve my redraw request because they are responsible lender. Despite I have made the repayment in-time. They won't be supportive when I am in the situation that needs the money the most. I sent email enquiry about this and they asked me to call then send email… Read more
then call. Pushing me around with no empathy at all. If I could rate their service and empathy 0 star, I would do that straight away.
Wallet Wizard withdrew my loan application solely because my ANZ Plus account is not affiliated with their automated statement-linking system. I offered to provide my bank statement manually, but they refused to accept it. They already had access to my primary bank account and statements, yet insisted on a second account being linked through… Read more
their system. It is not the customer’s responsibility if a legitimate Australian bank is not supported by their platform.
Despite this, Wallet Wizard proceeded to place a credit inquiry on my credit file and then cancelled the application. This has negatively affected my credit score for no valid outcome. All document requirements should be confirmed before performing a credit check, not after.
The process was rigid, inefficient, and caused unnecessary harm to my credit profile. My time was wasted, and the application was declined due to the second account not being linkable through their platform.
I would not recommend Wallet Wizard to anyone.
Horrible service not helpful applied 3 times in 3 years they still ring you to be nosey about yr financial situation at the end of the call you get email any way saying declined so what was the point in ringing the customer
Recent reviews
Fast easy and a great experience as it should for long time customers just wish the process to increase was based on my history with wallet wizard so it was easier to do. I have applied for increase before and been knocked back when I always make sure my wallet wizard is paid
I have been a customer of Wallet Wizard since 2018. I recently applied for a redraw and was kept up to date with either sms or emails.The customer service I received was very good. Show details
I was at the point I could apply for a redraw of available funds and Wallet Wizard made it so easy for me to do so. Now I’m caught up on bills and my pantry is fully stocked again. Thanks so much Wallet Wizard.
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I have found wallet wizard to be very professional and extremely helpful with any inquiries. Also repayments are affordable. I am very happy that I chose wallet wizard. Show details
Wallet Wizard is straightforward and easy to use/understand. I would recommend this service to anyone who needs it. There were no hidden costs or nasty surprises.
Always a relatively easy application process. However i would like to see a comments section, either after each financial question or at the end of the application, that helps support the application. Cash withdrawals seem to be assumed as money for… Read more
gambling. Even in 2026 there are some places that dont have eft facilities, especially in regional towns, hard to believe i know but true. My cash withdrawals were for exactly that. I dont gamble or take recreational substances. The question regarding expenses for dinning out, taxis, pay tv etc, doesnt accept a zero amount. I had to enter an acceptable amount before i could proceed further. BUT, i dont dine out, i have no need for taxis & would never use pay tv. These may seem minor, but answers determine if a loan is approved or not.
Follow-up · As explained in my original review, many places in regional towns, especially small businesses dont use EFT. There is a fish & chip shop & a noodle shop that only take cash. Mainly because of the EFT fees. So if i want fish & chips for dinner i have to get cash out from the bank. But in the application, cash out seems to be assumed as money for… Read more
I've been dealing with Wallet Wizard since 2017 and have had no problems at all, customer service is great and inquiries are dealt with immediately. I would highly recommend them if needing help.
Great service but the delay in payment updates is a bit frustrating. Having to wait 2 or 3 business days when other businesses update instantly makes it inconvenient. Also chat support is a great feature and makes it easy to get help.
Whether getting a redraw from a current account or requesting a loan from Wallet Wizard if you are honest with your answers to their easy questions it only takes a matter of minutes to be approved. I have been with Wallet Wizard since 2016 and have been extremely happy with their customer service and have never been asked for extra charges. Their… Read more
contract is straight forward with no hidden costs. I would strongly recommend them to anyone who needs that extra bit of finance for unexpected problems or celebrations.
Great experience , easy process , fast approval. Needed it due to moving and it saved me big time. Very happy with the service over the phone aswell. Always helped first time . No issues or delays. Show details
Quick and easy process with nothing complicated when applying. I've used wallet wizard for loans numerous times and am extremely happy with them every time. The repayments are always modified for my income and interest rates reasonable. They're great and I highly recommend them.
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I don't care if I borrowed a million dollars wallet Wizard need to ensure emails with payment… Read more