1,594 reviews
AI reviews summary
Pros
Verdict
The service is highly regarded for its rapid processing times and user-friendly digital interface. While there are isolated reports of technical issues with specific bank links and high interest rates, the overall experience is defined by efficient fund delivery and supportive customer service.
Always had a good experience with W/W, even though I wanted to increase the limit of my line of credit and didn’t get what I needed, I believe my payment record speaks it’s self, no missed payments or defaults, so was disappointed my limit wasn’t increased again.
Reviews with attachments
I love wallet wizard. They made things so easy. Having difficulties with pending bills plus kids sudden expenses or emergency needs piling up, with wallet wizard, they never make it complicated. Its very straight forward and won’t deny you help without doing what they can to make it work for you first. Show details
Wallet Wizard is very easy to get approved for, with minimal requirements and a light credit check, which can make it feel like a quick solution when you’re short on options. However, it’s not really a loan in the traditional sense, it’s a high-interest debt trap. With interest around 48%, most repayments go toward interest, not the balance. You… Read more
can be paying regularly and still see very little reduction in what you owe. Be prepared for high ongoing costs and a long, frustrating payoff unless you refinance out quickly
I have been a Wallet Wizard customer for 8 years so I have been relatively satisfied with my experience. That is, until I changed banks and tried to apply for a redraw. While the source of the technical issue is the third party credit engine provided by Experian, my frustration as a customer is with Wallet Wizard who only permits manual uploads… Read more
of bank statements from a specific list of banks and mine is not one of them. The only solution Wallet Wizard can offer me is to change banks and wait another 90 days before applying to redraw. As an existing customer of many years, this is unsatisfactory, especially as they already have the necessary evidence for determining my ability and capacity to meet the repayments.
So easy it's almost cheat code in loans – The staff are very respectful application was fast and easy all done online with no hassles.
Great deals and excellent customer service – The application was quick and easy,customer service and feedback received from the team has been very concise, positive and helpful. The loan amount offered and repayment schedule meets all of my needs and is affordable and flexible. Great work and thank you..I wouldn't hesitate in recommending Wallet Wizard. Show details
Latest follow-ups
They sent email stating 1st payment date, I rebudget to email confirmation my payment and thought why Do I have 2 different dates, sent email question date, and ask them to update to email confirmation, as email date is 14/10, they then sent SMS,… Read more
giving COMPLETELY different payment date of 14/9,..So I panic as I budgeted payment for 14/10 and now probably get a late payment strike and its not fair! this is terrible error, ppl are budgeting and wallet wizard can't get their dates right, it's very stressful to the customer who wants to do the right thing!
Follow-up · Follow up is, they did a direct debit, which was rejected by my bank, I called the ombudsman who advised, email sent after contract stating 1st direct debit will be 14/10/26, was binding, I went back to Wallet Wizard and continued to push my argument about the dates and the confusion, they were not interested, & After DD was rejected, I received… Read more
I recently completed a re-draw from my Wallet Wizard account. The Wallet Wizard website is easy to use, and the re-draw process was straightforward,… Read more
professional, and quick. The entire process took about 1 hour, with the money being deposited into my bank account immediately after approval. There was no upfront administration fee, which is great.
Follow-up · - The current annual interest rate is 47.8% (21 October 2025). - Repayments are made via Direct Debit from my bank account every fortnight. - Wallet Wizard send me a statement each fortnight, which lists the amount paid off and the amount outstanding (interest is calculated against the amount outstanding). - There are no other fees or charges.
Follow-up · Any other fees involved? There are no other fees or charges. Interest is paid on the remaining balance of your loan. How much interest charged? The current annual interest rate is 47.8% (25 September 2026). What are the repayment options? The… Read more
very good service best there this, friendly and honest to thumbs up.
Follow-up · processed same day, staff did explain, yes fees told upfront
Positive reviews
Wallet wizard have been absolutely understanding and helpful while I was going thru difficult time ,they gave me reduced payments that I could afford while I worked myself back up again .
Great experience signing on. A friendly staff member rang me to discuss my application in detail and was very helpful. The experience was great and would recommend Wallet Wizard wholeheartedly.
In need of Cash, Funds Quicksilver.. Approach these guys,,, Wallet Wizard... The Process is speedy, funds in your Account, before you blink.... Thanks Wallet Wizard.... Recommended Highly
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Negative reviews
This is the biggest scam and false advertising company regarding the approval of the loan, I'm speaking from personal experience a person who has a good credit history regular weekly payments coming into the bank account and letters support payments from the WorkSafe Victoria Insurance provider to say how long since the payments have been on… Read more
going and still are current requested a small amount to borrow money to pay for major mechanical repairs on car and they have declined
Shame on Wallet Wizzard abd look at the website they advertise on TV as they approve loans within … Read more
They don't help people on centre link or on a pension i have the money to pay the repayments but keep getting rejected They won't even give me a $2000 loan so maybe put it on your ad you don't help people on a pension won't be trying again and won't recommend you to anyone
I have available credit for redraw, but they use the same old answer that they cannot approve my redraw request because they are responsible lender. Despite I have made the repayment in-time. They won't be supportive when I am in the situation that needs the money the most. I sent email enquiry about this and they asked me to call then send email… Read more
then call. Pushing me around with no empathy at all. If I could rate their service and empathy 0 star, I would do that straight away.
Recent reviews
I have been with Wallet Wizard for 6 years. the application or redraw process is so easy and quick, if approved you have the money in your bank within the hour. Really are a Godsend jodie
We have used Wallet Wizard for a few years now and they have always been fast, fair and worked within our budget and needs. There has been numerous times that life has thrown us a financial curve ball but we've always been able to rely on Wallet Wizard having our backs which makes those moments in life so much less stressful. You can't go wrong with Wallet Wizard AAAAAAAA+++++++
Rapid and continuous process made super easy. Technical issues were no obstacle and their system was set up to ensure that I didn’t get stuck for too long. Never had to talk to someone about the application but felt that option was there. Instead messages came to me rapidly and moved the process forward to a quick, positive conclusion. As much as… Read more
I wanted to clear my loan, your system makes it easy to see my options and in a crisis gave me that opportunity to solve my problem. I can be so grateful for the fact that you are so easy to access and use.
I have been with Wallet Wizard since 2018, have obtained a loan every other year since then, and have just secured another loan from them. The process for requesting a loan has become quite streamlined - straightforward, easy to follow, with fast responses from Wallet Wizard. As a pensioner, my Wallet Wizard loans, which I pay off within a year,… Read more
have enabled me to accomplish many things I would not have been able to do otherwise. Thank you so very much Wallet Wizard. Your service is so very much appreciated.
Fast easy and a great experience as it should for long time customers just wish the process to increase was based on my history with wallet wizard so it was easier to do. I have applied for increase before and been knocked back when I always make sure my wallet wizard is paid
I have been a customer of Wallet Wizard since 2018. I recently applied for a redraw and was kept up to date with either sms or emails.The customer service I received was very good. Show details
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I was at the point I could apply for a redraw of available funds and Wallet Wizard made it so easy for me to do so. Now I’m caught up on bills and my pantry is fully stocked again. Thanks so much Wallet Wizard.
I have found wallet wizard to be very professional and extremely helpful with any inquiries. Also repayments are affordable. I am very happy that I chose wallet wizard. Show details
Wallet Wizard is straightforward and easy to use/understand. I would recommend this service to anyone who needs it. There were no hidden costs or nasty surprises.
Always a relatively easy application process. However i would like to see a comments section, either after each financial question or at the end of the application, that helps support the application. Cash withdrawals seem to be assumed as money for… Read more
gambling. Even in 2026 there are some places that dont have eft facilities, especially in regional towns, hard to believe i know but true. My cash withdrawals were for exactly that. I dont gamble or take recreational substances. The question regarding expenses for dinning out, taxis, pay tv etc, doesnt accept a zero amount. I had to enter an acceptable amount before i could proceed further. BUT, i dont dine out, i have no need for taxis & would never use pay tv. These may seem minor, but answers determine if a loan is approved or not.
Follow-up · As explained in my original review, many places in regional towns, especially small businesses dont use EFT. There is a fish & chip shop & a noodle shop that only take cash. Mainly because of the EFT fees. So if i want fish & chips for dinner i have to get cash out from the bank. But in the application, cash out seems to be assumed as money for… Read more
I've been dealing with Wallet Wizard since 2017 and have had no problems at all, customer service is great and inquiries are dealt with immediately. I would highly recommend them if needing help.
Great service but the delay in payment updates is a bit frustrating. Having to wait 2 or 3 business days when other businesses update instantly makes it inconvenient. Also chat support is a great feature and makes it easy to get help.
Whether getting a redraw from a current account or requesting a loan from Wallet Wizard if you are honest with your answers to their easy questions it only takes a matter of minutes to be approved. I have been with Wallet Wizard since 2016 and have been extremely happy with their customer service and have never been asked for extra charges. Their… Read more
contract is straight forward with no hidden costs. I would strongly recommend them to anyone who needs that extra bit of finance for unexpected problems or celebrations.
Great experience , easy process , fast approval. Needed it due to moving and it saved me big time. Very happy with the service over the phone aswell. Always helped first time . No issues or delays. Show details
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I don't care if I borrowed a million dollars wallet Wizard need to ensure emails with payment… Read more