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5 reviews
Mattie G
Mattie G
 

Most Simple – Organising the product was easy. Seemed to have less twists and turns in their contract than all the others. Most insurers say "if you lose your leg we will cover you but if your toes are gone then we won't" These guys were basically straight forward "you lose it and we will find you a new one" Fortunately I did not have to contact them… Read more

during the year! Best Best Best part is they do not Hassel you afterwards to buy more or try the new wizzbang contract they have going!!

Anyway if you read this.. Travel Safe and enjoy your life! If you look for the beauty in the good and bad experiences... you will never be the same! Do it!

RusskieGirl
RusskieGirlNSW5 posts
 

Cheap but terrible claims process – Very cheap cover and appears to be comparable with others. My claims process is a different matter entirely. One of my flights was delayed and I was refused entry onto my on forwarding flight, being forced to buy a new ticket. I have the evidence required but because I can't get the original airline to explain WHY their flight was delayed, they… Read more

are refusing to pay. My claim is still ongoing but I will have to go to the ombudsman as the claim has been ongoing since 8/10/2015 and they still won't pay me back the ticket price minus excess.

Kathyb526
Kathyb526
 

Easy to use Website & easy to claim – Cheap Insurance website is easy to use, with it only taking less than 10 minutes from start to finish. My daughter put a claim in for a visit to the doctors & some medication that she had to buy while overseas. The claim was processed within a couple of weeks and she got her money back (less the excess) with no problems. Inexpensive to buy, excess is the cheapest I found  Show details

Levi27
Levi2717 posts
 

Claim Declined because it was a "public place" – Just had my claimed declined due to it being a public place, this is their "public place" " Public Place means any place that the public has access to, including but not limited to planes, trains, cruise ships, taxis, buses, air or bus terminals, stations, wharves, streets, museums, galleries, hotels, hotel foyers and grounds, beaches,… Read more

restaurants, private car parks, public toilets and general access areas. - If you leave your luggage and personal effects unsupervised in a public place we will not pay your claim."

Stupid me accidently left my bag after visiting a "Holocaust Memorial" in Berlin. As this is considered Unsupervised, see below of their meaning, I don't believe that I fall into any of these

Unsupervised means:

-leaving your luggage with a person you did not know prior to commencing your trip

-leaving it in any position where it can be taken without your knowledge

-leaving it at such a distance from you that you are unable to prevent it being taken. They're cheap

Angela_Marshall
Angela_Marshall
 

Wouldnt travel without it ! – Easy to use website and re-assured that it is underwritten by Lloyds. Excess is standard but cover is so cheap especially for singles and couples. Easy to take out took less than 5 minutes to choose cover pay by credit card and the policy was emailed to me so i could print it off and take with me. Cover is comparable to others I have used… Read more

especially the luggage cover, medical being unlimited and interupted travel..

Have not yet had to claim but so far and really pleased with the company 9 of us out of 11 took this cover out before going to bali and we will use again ! Cheap and so easy to take out online

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