Thornton Chemist Outlet requested we pay $30 due to script not being scanned
My husband recently attended this store and was advised that 2 months prior they had failed to scan his scripts and we owed them $30. Is this legal? I checked my payment records and the cost of scripts that day, and seen there MAY have been a $4.99 undercharge. We contacted them and advised that their prices were above the previous chemist we used. The manager, Victoria has continually attempted to defend this business. I'm concerned that if this is done to many other customers that they maybe scamming as most people would just pay such a small...amount, but when multiplied by thousands of customers WELL thats a nice little extra profit for the business. We have now returned to our old chemist and will never use a Chemist Outlet again. They advertise that you" save up to 60% on ALL your Pharmacy Needs" but charge more on scripts then other chemists and then make a huge deal over an an undercharge that never took place. Be cautious when dealing with this business.
Why does the person who came in after me, who buys exactly the same item get their item dispensed before mine?
Why does my item get put in a dirty security bag?
Why do they use mobile bank machines that do not work for three attempts, taking 5 minutes to process a customer?
I'll take my business elsewhere in future and avoid this dirty shop at Gawler Green.
As a pensioner with a health care card you would expect that you would be to be charged the
pensioner rate but they will triple the price for standard NHS medication.. Complain about it
and you will get a $2. discount.. still a cost of around $14.00 per script.. Go to any other chemist shop
and you get the pensioner price.. and that's not for specialised medication.. They have an absolute hide
doing this to pensioners .. Call themselves a discount pharmacy what a lie.. rip off merchants a better name.
Avoid them like the plague and go to another Chemist shop.
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