Cigno Australia

Cigno Australia

 Verified🏆 2024 Award
Cigno Australia
4.2

4,434 reviews

PositivevsNegative
82% · 3,636704 · 16%
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Loan TypeFixed Rate, Variable Rate, Line of Credit and Split
Transparency
4.4
Customer Service
4.4
Application Process
4.6
Timeliness
4.6
Fast approvals
Funds paid quickly
Responsive customer service

Reviews

4,434 reviews
4,434 reviews
Amber
AmberPerth, WA4 posts
 

Worst company EVER

Literally the worst place ever. I did take a loan out but now I don’t even have an account to make repayments and they keep hounding me with emails. I keep telling them I cannot access my account to make payments and I get the same email back saying to reset my password. But when I request password reset I don’t get the email?? Also been getting payment requests very late. Like I got an email on the 23rd saying my payment is due on the 19th (of that same month) and will be deducted in 2 days.

I don’t get it, major scam company. I don’t even know how to repay it because no one is answering my emails and my inquiries are being sent to an email that doesn’t exist

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Kinahn T.
Kinahn T.
 

Mark Swanepoel

Mark Swanepoel Is a scammer and your anger should be at him, this company has been sued by the ASIC for illegal lending contracts. Dont use them
Glen P.
Glen P.
 

Ripped off

Worst loan company to never have a legal right to lend money borrowed $150 and despite numerous complaints they are still tr to dip their hands in my bank account for the $997 due to their ridiculous scam.
Elliek
ElliekSouth-Eastern Region, NSW3 posts
 

Unauthorised payments after paying off loan, lousy company

My second review. After more failed attempts of contact. Cigno Loans is still taking unauthorised amounts of money from my account after having payed off the loan amount. The loan was paid off more than 2 years ago, now being charged an absurd amount of money each fortnight with no answer as to why, failed contact attempts to resolve it and putting me and my child out of pocket as a single parent.

I am unsure why no one answers phone calls or emails at their company, it’s beyond me and absolutely ridiculous. I don’t understand how a company can continue to charge someone after the loan is already paid off, with proof of payments and contact attempts.

10000% AVOID CIGNO LOANS!!!!!!

Application Process
Timeliness
James
James2 posts
 

Rip off

Dodgy, they hacked my account and started taking money out. Don't trust this company. They deserve to be 6ft under
Ben W.
Ben W.
 

Paid off loan then go a email saying I owe $1400

I paid my loan off as normal, three years later I get a email saying I owe $1400 send them statements proving I had paid it. Ignore what I have to say with a reply saying there have been 0 payment made on this account. Absolute disgusting legal scammers
Tarun Harchandani
Tarun Harchandani2 posts
 

Scam Alert

This company is the biggest scammer of all.
Idk how they are still actvie and the government hasn’t taken them down
Daniel K.
Daniel K.
 

Cigno Loans AT It Again

Cigno loans is lending again. Last time i checked they ceased loans. Once again illegal activity. And the debt i have never heard from them again not even a debt collector.
Daniel
Daniel17 posts
 

they are a scam

at best they are horrible, please, please look elsewhere. You have been warned...
Jasmine H.
Jasmine H.
 

Worst loan company ever

After my loan was paid out, they continued to send me emails stating that I was still owing money. I emailed back every time and they ignore all emails and all phone calls. You don’t hear back for months and then they send more emails stating that you owe money still. This company needs to be taken down and burnt to the ground, they are an absolute joke. WORST LOAN COMPANY EVER Show details
Absolute
Absolute7 posts
 

Do not borrow from these guys

Constant over charging and the rates they use are illegal in Australia as you can not charge over 50% of total value to be paid back absolute scum bags Show details
Jimbo
Jimbo
 

Disgusting company and incompetence

Borrowed $250.00 from them back in 2022 had surgery to put my account on hold and now I owe them $1500 wow bunch of grubs . Didn’t hear from them over a year and now getting emails left right centre can’t ring them and email them thousands of times never get back to me they need to be burned down Show details
Transparency
Holly D.
Holly D.
 

0 stars unauthorised transaction

Last I had a email from Cigno was middle 2022. Out of the blue before Christmas 1 year later a unauthorised debit. Check your accounts
JenJen
JenJenFar North Queensland, QLD
 

They are banned for a reason

Would give 0 stars if I could.
Took out a couple of loans with them. not realizing money was still comming out of my Account.
3 loans tottaling around $650. I habe paid oker $3000 in fees and hidden charges. They ignore emails,their phones are disconnected. they should be embarassed to say they work there. I won't stop untill I get my refund. Show details
Dee S.
Dee S.Perth, WA2 posts
 
Customer Service

Questions & Answers

ŐĢ Đ.
ŐĢ Đ.

Hi, thanks for all the debt i got I can't even find it or even know how much I've lost all my details that was connected to yous, now cos yous have stopped taken out if bank it's affected me for other future opportunities

Rod K.
Rod K.

Dear Cigno, I was wondering if I could apply for another $200 short term loan from Cigno, I have applied for loans several times before with you and paid them off. Yours Sincerely Rodney William King D.O.B 05/08/1963 Unit 7 12-16 Cypress Street Orange NSW 2800 phone 0459976355 BSB 062587 Account Number 10618858

Ken
Ken  

Don’t you will regret it..

Josh M.
Josh M.  

Are you daft??? never post your personal information on the internet like that

Trina
Trina

Will Cigno
Loans pay back all the interest they scammed of people?

Josh C.
Josh C.  

No they will not ive been scammed by them with the interest and never got a cent back but they do clear your debt for it

See all Cigno Australia questions

Details

About Cigno Loans

Cigno provides short term cash loans of up to $1000 using a wide network of direct payday lenders.

Some features of Cigno Loans include:

  • A high approval rate - all applications are considered, including applications from unemployed people, those with a low income, and pensioners.
  • A 24/7 online platform that lets you apply whenever you want, wherever you want.
  • A quick and easy application process.
  • For some loans, you can access cash within hours.

The cost of your loan depends on the loan term, level of income, and your profile. Check additional fees on the Cigno website.

Points of praise:

  • Most reviewers found that their application was processed quickly, with many saying they got a fast approval.
  • They also said that funds were accessible quickly after their loan was approved.
  • According to reviewers, the customer service at Cigno Loans is excellent; reviewers praised how responsive and helpful the support team were.
CategoryShort Term Loans
Min Money Borrowable $50
Max Money Borrowable $1,000
Awards 2024
Visit official website

Contact info for Cigno Australia

  • ABN: 41648971626 and 43612373734

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