??!
1 photo
Cigno Loans

Cigno Loans

4.3 from 3,114 reviews

See the Best Short Term Loans in 2019 as rated by Australians on ProductReview.com.au.

Reviews

Review distribution

5 star
2,248
4 star
415
3 star
72
2 star
20
1 star
359

Otto

OttoWestern Australia

Illegally taken money out my account left me broke hungry and homeless

published
Transparency
Customer Service
Application Process
Timeliness
See all answers

The reviewer stated that an incentive was offered for this review


Rocky

RockyGreater Melbourne (Inner), VIC

Criminals

published

Hi all. Do not use these guys for a loan. I got a loan and had to repay more than double back. These guys are greedy crooks. Stay away from these bent crooks. Made my life hell

Transparency
Customer Service
Application Process
Timeliness
See all answers
Fair Go

Fair GoAU

  • 2 reviews

Where is the government on this, no ware to be seen.

published
Transparency
Customer Service
Bokkerless

BokkerlessGreater Melbourne (Outer), VIC

  • 6 reviews
  • 1 like

One of the lowest forms of scum this company right here

published

Sell your soul... you will save money this not worth the headache I received a loan through company have not missed any repayments this company is virtually uncontactable Interest on the repayments is disgusting the way they take advantage of people is disgusting and aparently I have applied for a second loan over my dead bodys dead body!.........the fine print looks pretty and and the loan application process is quick but this all apart of their smoke and mirrors to get you in the door my warning would be to go over the agreement with a fine tooth comb or even better do not give this company your time of day!

Transparency
Customer Service

Best place for loans

published

Love everything about the place and how easy it is to recover a loan good and easy step by step instructions to receive your loan application I would refer all my friends

Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

The reviewer stated that an incentive was offered for this review


James T

James TMetropolitan Adelaide, SA

  • 13 reviews

Unethical and untrustworthy

published

These guys slug you fee after fee. I missed a payment they added a huge fee. I argued it with them and stopped paying to it was resolved which after 12 months it's still not and my $250 loan is now at $1300 to repay. They are not getting a cent more than What I originally owed despite the crap they are trying to pull. They are the most unethical lender I have ever had dealings with.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateFebruary 2018
Loan Term 1 months
Cash Arrival6 day(s)
See all answers

gabi1959

gabi1959Connewarre, Victoria

  • 17 reviews

Crooks

published

OMG. I cant believe this thieving company. I have proof via their emails and snapshots of zero balances but they keep adding fees. I have oaid extra but now i have withdrawn money from the bank theyve been stealing from. I have lodged a complaint with consumer affairs and ASICS. My mother is also having issues. These crooks dont want you to close your account. Look at the other comments here and you'll see they do this. They cam keep trying to withdraw as these mongrels arent getting anything more from me

Transparency
Customer Service
Application Process
Timeliness
See all answers

Super!

published

One of the best loaning companies possible especially when you are in need for emergency purposes and on the day! I can say I have had a good experience with them.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

The reviewer stated that an incentive was offered for this review

satanistcore

satanistcore

  • 4 reviews

Very fast, if you are a snail that is

published

couldn't long into the member area to check anything even doing pass recovery it said the account was wrong they fast to pre approve but after that nothing another waste of time like wallet wizard

Transparency
Customer Service
Application Process
Timeliness
See all answers
Sia

SiaSydney, NSW

This company is a RIP OFF.

published

Never will i Loan from you again. I only borrowed $200 and i had to pay back almost $1000. Because was late with some payment you have added more interest. This company is a waste of time. You dont even have contracts you guys ARE RIP OFF'S

Transparency
Customer Service
Loan Start DateMarch 2018
Cash Arrival1 day(s)
See all answers

Zoe Rihari

Zoe RihariSouth East Queensland, QLD

  • 4 reviews
  • Verified customer

Scam never use

published

Never again will I use them, I got a $250 loan 2 payments of $198 I have now paid both payments. They are now saying I owe another 198 in a weeks time. Um no my loan repayment in total was $396. I have prof that payments have been made however on their records its saying Ive o lay paid $210...
good luck getting more money of me been to the bank and blocked them as well as reporting them for taking money thats no theirs!!

Transparency
Customer Service
Loan TypeFixed Rate
Cash Arrival1 day(s)
See all answers

Mitch554

Mitch554South East Queensland, QLD

  • 5 reviews

The interest repayments are robbery

published

I took out a loan for $300 and ended up having to payback $550. I made all repayments on time but would definitely not recommend using Cigno for a loan. There are so many cheaper options out there. Cigno is borderline robbery.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
See all answers

Flacalleb

FlacallebPeel, WA

  • 7 reviews
  • Verified customer

Not Worth It

published

It didn't take much to get a loan with Cigno which is worrying. I prefer loan companies making sure you're able to afford the loan than stinging you later with costs because unable to make a payment.

I had some money coming in so I paid the loan out which luckily didn't cost any extra.

I ended up paying nearly double for what I borrowed, so unless you are seriously desperate and able to pay back double on time, I would stay away.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJune 2019
Cash Arrival1 day(s)
See all answers

Dont do it hard to call dont respond appropriately to emails i was desperate 3 loans each time they tried taking extra

published

Illegal interest rates absolutely disgusting they have screwed up every single loan i have had with them by taking extra payments instead of finalising the loan one time they didnt try taking a weeks payment then hit me with a $75 dishonour fee and $50 ontop for some letter they wouldnt fix their mistake and were rude on the phone i had the funds in my bank it was their fault then took out 338 out of my bank in one go i had previously done 2 $90+ payments for a 350 loan and they wanted one more payment ontop too absolute theives

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Term 2 months
See all answers
johnny

johnny

  • 2 reviews

Stay away, don't believe me google them and read the news reports, shocking stuff.

published

They are disingenuous, they don't want you to pay it back and they are charging illegal interest rates. The maximum legal interest is 20% start fee and 4% monthly rate. They are using a loophole in the law to charge 1000% plus by saying they are a broker and referring people. this is illegal and they are about to be shut down, so do yourself a favour and run the other way they are skirting the law and will be shut down soon.

Transparency
Customer Service
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan Term 3 months
See all answers
Andrea

AndreaGreater Melbourne (Metropolitan), VIC

They are the most reliable!

published

This company is the best one to go through! I have had nothing but satisfaction with them! They have helped beyond any other company and are flexible when you have issues!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2018
Loan Term 3 months
See all answers

They helped me heaps when I didn't have any choice they are awesome

published

It was great can't lie and wouldn't I needed them they helped now it's like family to me such a great loan company really recommend that you should have a go

Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Start DateAugust 2019
Loan Term 3 months
See all answers

The reviewer stated that an incentive was offered for this review


Tania L

Tania LPerth, WA

  • 2 reviews
  • 1 like

Thanks so much !!!

published

I applied at 12.30pm today and the money was in my bank by 2:30pm.It took just 2 hours and I couldn't be happier. The application process was quick and easy. Thank you so much Cigno loans for helping me so quickly when I desperately needed it. You've just taken a huge load of my shoulders!!!

Transparency
Customer Service
Application Process
Timeliness
Loan Start DateOctober 2019
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

Helping hand

published

I was struggling with paying my sons camp fees, with only 2 days till it was due i applied for for a loan on Cigno and I was approved and paid before noon the next day

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2019
Loan Term 1 months
Cash Arrival1 day(s)
See all answers

The reviewer stated that an incentive was offered for this review


There when you need them, fast & not judgemental

published

Cigno have saved me more than once & although interest rate is high, Cigno are very fair & willing to help where others will reject. As pensioner, I say good on you Cigno!

Transparency
Customer Service
Application Process
Timeliness
Cash Arrival1 day(s)
See all answers

Page 1 of 156

Questions & Answers

Otto

Ottoasked

How dare you get away with takin gv money out of people's account when you already received the whole e loan repayment, and then take over a week to return mg money leaving me hungry and without a good over my head?

No answers

Pauline c

Pauline casked

My payment due tomorrow if I do payout do they take any more money

1 answer
Fair Go
Fair Go

My review is based on things thay did to my kids and feedback from other customers I have spoken to, thay don't do it to eveyone but by all accounts it's a common thing for them to do to customers that have finalized there loan. I gess just be mindful and keep a closs eye on you bank or even tell your bank when your loani s paid in full so the bank can stop any funny business thay might try. All the best Matt


Roanna T.

Roanna T.asked

Can I apply for another straight away when I pay half my bill

No answers

Get an answer from our members and Cigno Loans representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.