Cigno Loans

I was in some financial hardship and needed a loan to make house repayments to ensure I didn't default. Cigno not only lent me money but ensured that I always owed them, taking money and refunding just to charge late fees, altering payment schedual. At one point a 250* loan was adjusted to pay over a grand over 16 months which I never set up. To get out of this I have had to pay over six hundred. My issue is still on going and my stress has put me to a mental state to where I have seeked mental help. I beg of every one. Do your self a favor. Do not use this company. I would rather loan you money then put your self through this. How this company is legal I have no idea.

This company will RIP you off any way they can. Including sending your payments back, then hitting you with a dishonor fee $50 a letter fee $30 a late fee etc etc, Even tho you did pay on time. They send it back (refund the payment then hit you with all the charges)
Whatever the reason is you think you need the money. Do Not Go through this company. You WILL end up far worse off. Well over a $1000 I will have paid on.a $250 loan. You don't see the hidden charges in their ridiculously long conditions.

Do Not Go Here! They Are Absolute Scammers!!
Over a year ago I took out a $250 loan from them! and I didn't realise but over the course of a year they have taken close to $2000 out of my account! taking out $250 every month and even twice a month!!!!
I've had to go to my bank and get them blocked from taking money out of my account and will be escalating this further!!!!!

Had a loan with them ,paid what I owed, no hassle, they were good to me, thanks for helping me out! Bit costly the interest, but no major drama at all for me

Absolutely disgusted in these guys! I was in a very vunrable position in January and needed help with money. I applied for my first ever loan through this company. They gave me $350 + 310 dollars interest. Now I've almost paid that off but I have a remaining $366 to pay off still?! Are you serious! I don't earn very much money so this has but me in a very bad place. To those who read this DO NOT apply for a loan through this company. They will take all that you have like they are doing to me and add unnecessary stress to your financial situation.

I borrowed $150 from them, have to pay $300 back. Won't get a loan from them again. They are calling & texting me a few times already this week. I can't afford to get anymore loans.

Very pushy on repayments. Never going through them ever again. Why borrow a small amount if they just want to rob U on repayments? Whatever U do, don't go through these stupid people.

No contact at all,they take direct debit when ever they want and still bill you for various reasons from $350 I get a bill of just under $1200 I would not recommend them,

Is it possible to BPAY cigno rather than weight forever for the direct debits to come out? They say it’s supposed to come out on your payday. But it doesn’t.

Borrowed 150 ended up to 1k because i just missed a few payments and was unable to be contact because my phone wast workinvg. People needed small loans for some issues in their life , might have been a medical issue , and this people just took advantage of it

Extremely high repayments not clear on fees.they measure fees in the amount of weeks.Extemely mean staff.Go anywhere else but this place.They show no mercy if you are late with one payment.

I really appreciate, your flexibility with repayments, giving people a quick and easy way to adjust their payments. Every financial company should do the same. So many people would stop getting into trouble with your system, much appreciated

Cigno contacted me offering a short term payday loan. I had applied for a loan months ago but didn’t go through with it. So they contacted me offering a $120 loan (the most I could borrow) and same day deposit into my account. They emailed 6 different attachments. I opened ‘Loan Agreement’ which stated I would repay the loan amount $120 and $6.00 in fees. No other charges listed or interest charged. I opened ‘Schedule’ and noted 4 repayments at $31.50. I had a lot of outgoing funds at the time and thought this would offer me a little help making ends meet. They state, “At Cigno we believe in a fair go!” I thought I had read somewhere that they are a government run money lender.
Weeks later I was looking through my bank statement and I saw the 3 repayments I had already made were $69.00 each instead of $31.50 each. I started emailing Cigno to alert them that I had been overcharged for the repayments. They would answer my emails but ignore the issue i was contacting them about. Very frustrating. I believed an honest mistake had been made and the overpayments would be returned to my account UNTIL I had another look at the ‘Schedule’ and noticed at the bottom of the page there was a different amount given for the repayments. There was 3 installments at $69.00 and 1 installment at $66.65. The total of these installments added up to be $273.65. This was $153.65 in charges/fees on a $120.00 loan over 8 weeks. No defaults. I believe the information they gave me was contradictory and misleading. I also believe the charges are exorbitant and unethical.

customer service .....bit unsure,first phone call waited in queue for 25 mins then rings for 15 mins not picked up so i gave up. rang back half hour later in queue for 25 mins got picked up straight away. the bloke who answered was actually very helpful just wanted to change payment date from thursday to monday so he did that and waived the fee for doing so... as for the fees they are a bit steep, but they are fees i knew about because i chose to postpone payments...the interest paid back is very high but it is your choice to get a loan through them. if you cant afford it don't get one. overall i guess experience was good.

Cigno loans are a scam!!!!! Do not borrow money from them if you have block them through your bank call consumer affairs about unjustifiable increase in interest.
At day one of your loan take screenshots everyday of your loan and you will notice your loan is increasing for no reason.
Cigno would give a loan to someone eg who has no job or Centrelink they just hand out the money and slap the interest on I know this because they lent me money when I was on Centrelink and had a loan I called them asked for a loan on the phone just said yes approved and sent the money once I uploaded my bank statement I honestly believed I wouldn't get the loan as I was on Centrelink and also paying off another loan and what would you know approved they have given me loans without proper lending criteria.
People monitor these criminals take screenshots contact consumer affairs and block them through your bank as a scam one day these criminals will have to pay back everyone there money but I could be wrong maybe the block that owns cigno might disappear haha like a criminal.

Prey on the weak and vulnerable people! God forbid you miss a payment. Took $200 loan they say I still owe 1100??!!!
Please people avoid at all costs! There are much cheaper better options!!

Worst place to get a loan same experience as most of the reviews on here. Will never use them again I hope someone takes legal action against them feel free to contact me

I was a little desperate for money and got a loan for $150 from cigno then had a change of circumstances and defaulted on a few payments. I ended up paying $670 in total. Would not recommend at all.

They charge you outstanding fees they rip you off they take repayments when ever they want. They dont listen when you say the repayments are to high they continuously send emails saying you havent signed your contract yet

It is not sutable for those who suffer from financial difficulties because it always takes more and more if you even missed one payment and no favour of costumer . Thank you