??!
1 photo
Cigno Loans

Cigno Loans

4.3 from 3,139 reviews

Reviews

(2,251)
(415)
(72)
(20)
(381)
  • Transparency
    4.6 (2,351)
  • Customer Service
    4.6 (2,453)
  • Loan TypeFixed Rate (1,297) · Line of Credit (410) · Variable Rate (156) · Split (37)
  • Application Process
    4.7 (2,378)
  • Timeliness
    4.7 (2,300)
  • Loan Term 5.175 months (1,250)
  • Cash Arrival1.027 day(s) (1,413)

Reviewer Photos & Videos

  • More

Spam Harrasment

published

I continue to receive unwanted spam sms after unsubscribing multiple times. I never signed up with any of this mob. Will be reporting them soon.


Chris P.

Chris P.Great Southern, WA

These guys get a bad rap. Though these company's are literally, the only place that will give me a loan! Thank you!

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeVariable Rate
Loan Term 2 months
See all answers

The reviewer stated that an incentive was offered for this review

Jared

JaredDarling Downs, QLD

  • 6 reviews

Convenient and simple

published

Easy to apply, got the loan approved and in bank compratively quickly. Although a bit costly on repayments, for the convenience and simplicity of the application I am very happy.

Transparency
Customer Service
Application Process
Timeliness
Loan Term 2 months
Cash Arrival0.1 day(s)
See all answers
Marco G.

Marco G.Sydney, NSW

  • 4 reviews
  • Verified customer

More and More terrible

published
Transparency
Customer Service
Application Process
Timeliness
See all answers

Rhett

RhettMetropolitan Adelaide, SA

Have you on hold for over an hour on the phone. $80 late fees!!

published

They are definitely a company that tries to rip the average Australian off. Do yourselves a favour and do no use this company under any circumstances. They don’t want to help

Transparency
Customer Service
Application Process
Timeliness
See all answers

Bachir

BachirSydney, NSW

Waste of time

published

Loan approved and received notification that money would be in account by 11:00am Qld time on the 14/2/2020. It is now 7:00pm Qld time and still nothing in my account.

Transparency

Yep

YepGreater Melbourne (Inner), VIC

I'd rate it 1 star if I could. Was told money would be in by 1030 and cash is a no show in my account.

published

I'd rate it 1 star if I could. Was told money would be in by 1030 and cash is a no show in my account. Would definitely not recommend, law suit waiting to happen.

Transparency
Customer Service
Loan TypeLine of Credit

Disappointed

Disappointed

  • 2 reviews

What customer service?

published
Transparency
Customer Service
Kylie

KylieGreater Melbourne (Outer), VIC

Stay away

published

I took out a loan for $200 to be paid back in full in two payments, I have emailed countless times screen snaps of the two payments $168 and $161 (thats a massive $128 in interest for a one month loan) and there now saying i owe another $240 !!

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateJanuary 2020
Loan Term 1 months
Cash Arrival1 day(s)
See all answers
Rogue

RogueNew South Wales

  • 3 reviews

CIGNO IS FANTASTIC!!!

published

Customer Service is Excellent. The Members Portal Works Perfectly. Costs are a bit high, but considering that I get Unsecured loans I dont mind paying a little extra. Cigno is one of the Best Lenders Out There. Fast Application and Fast Funds Into Your Account. :-)

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Cash Arrival1 day(s)
See all answers

Tania L

Tania LPerth, WA

  • 2 reviews

Good experience so far

published
Transparency
Customer Service
Application Process
Timeliness
See all answers

ana

anaSouth East Queensland, QLD

terrible

published

They make everything to get more money from you. I don't recommend, interest are huge.
they change the day of one of my payments when I call then to change back to the original date they charge me $22. be smart don't get loan with this guys. horrible costumer service, they have no idea what they doing.

Transparency
Customer Service
Application Process
Timeliness
See all answers

Shane T

Shane TCentral Highlands and Goldfields, VIC

  • 3 reviews

Avoid if possible

published

Handy if you're in a spot. Loan off family/friends or sell/pawn before considering these guys. They're quick to loan you money but, interest, fees etc. are outrageous. They're really taking advantage of the vulnerable. I loaned a measly $200 and paid them back $280 so far and am still expected to paya further $269. Not worth it.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateDecember 2019
Loan Term 1 months
Cash Arrival1 day(s)
See all answers

Bella

BellaGreater Melbourne (Outer), VIC

  • 2 reviews

Dodgy Scammers

published

The worst payday loan lender

published

Don’t care about their customers. I can never get in contact, if I need to. Every time I call I have to wait minimum 45mins. I only get automated emails, saying they contact me but never do. Interest rates are the highest of all Leander’s. My advice, stay away. You be much better off with other Leander’s

Transparency
Customer Service
Cig... No

Cig... NoPerth, WA

Unconscionable Double Standards

published

Debited massive overpayment, requiring a thirty minute phone call, with the proposed solution to take days for return of the funds. This is despite same day loan funding being available to new applications. Notably, in the reverse situation, Cigno would charge astronomical fees to the borrower.

Hardship provisions offered by any other lender seemingly do not exist at Cigno, with more fees being added instead. Paid back almost double the amount of funds received, and still owe more than original balance of the loan.

No situation is bad enough to resort to this.

Transparency
Customer Service
Application Process
Timeliness
See all answers

Flip

FlipGreater Melbourne (Outer), VIC

  • 5 reviews
  • 2 likes

Absolutely baffled

published
Transparency
Customer Service
Application Process
Timeliness
Loan TypeLine of Credit
Loan Start DateJanuary 2020
Loan Term 12 months
Cash Arrival2 day(s)
See all answers

The Interest is ridiculous!

published

We took a loan out of approx $250 and paying back $600! Absolutely ridiculous would never recommend this company!!! Also very hard to contact (apart from using the portal) there is no way to email or hard to phone them, worst loan company!!


Ace Romeo

Ace RomeoSouth East Queensland, QLD

Always an incredibly rad service

published
Transparency
Customer Service
Application Process
Timeliness
Loan Term 2 months
Cash Arrival1 day(s)
See all answers

CROOKS ! disgusting

published

Seem so dodgy to me ! Approved a loan, sent contract without my approval 5minutes later get a email/ txt saying they have cancelled the loan and sent 3 more msgs for or more loan approvals and the dodgy thing was that the bank account they had under my name wasn’t even my one ! wouldn’t have a clue who’s it is ! How do i know if they cancelled the first loan so i know i’m not getting scammed for a loan i haven’t received, by the sound of it they could just take money from my account ! crooks, bloody crooks !


Page 1 of 157

Questions & Answers

Annette L.

Annette L.asked

Annette

No answers

stuart farquhar

stuart farquharasked

I want to apply for another loan but I have forgotten my login details

2 answers
Tania L
Tania L

Hey Stuart, go onto the Cigno loans website and click on the top right corner then click on members login. If you can remember your email address pop That into username and click forgot password. Good luck!

Kylie
Kylie

Dont use them the first loan will be easy the second loan they continue to take payments after your loan is paid out, they dont respond to your emails, your on hold for hours trying to speak to someone and they hang up on you, you try and block them via your bank but they gave 3 different payment ID'S that WESTPAC is aware of and continue to take, because "there waiting on your bank to release funds" ?? The advisor at my bank even told me to stay away from them they are doddgy


Dale T.

Dale T.asked

Can I cancel my loan

1 answer
Rogue
Rogue

Not excactly. You can Finalise the loan, by a one off payment which pays out the total amount of your loan. There is a " Cooling off " period after you take out the loan. Please contact Cigno directly for more help. I hope this helps. :)


Get an answer from our members and Cigno Loans representatives

Other Short Term Loans

Previous
CashnGo

CashnGo

4.6
(157)
Cash Train

Cash Train

4.2
(606)
Nimble

Nimble

4.0
(213)
MyFi

MyFi

3.6
(42)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.