- Verified customer
Move went well. Boys did a good job
Manuel and Renan were brilliant. They did what it says on the truck, moved my stuff with care. They even had plastic wrap to extra protect my king furniture. third time using them - always happy. They aren’t cheap though, but I’d rather a careful move than broken things.
- Verified customer
Canberra - rude, broke my bed, and left a filthy mattress at my old place
I was moving one bedroom in a share-house. The move was only a few suburbs away. They were really rude, and didn't seem to care about my stuff. They broke a slat that connected my bed together (presumably) and when I went to put my bed together it was missing. They left a filthy mattress from a previous job lying up against the front wall of my old house.
The company twice tried to overcharge me, once on the phone at the time of booking, and again once the job was complete. Then when I complained, they promised me a $50 refund, then refused to honour that.
- Verified customer
I’m very satisfied with Citymove service. I got Manuel and one other staff to help with moving and they did a good job. They took great care of my furnitures, none of my stuffs got any damage. I would give them a solid 9/10 and i will recommend Citymove to my friends and family.
- Verified customer
Moved a three bedroom town house to a three bedroom house, short distance move. They started on time, completed the job as quickly as possible. Communicated the process well and ensured everything was safe for the move. Would definitely recommend them to anyone in the Canberra area. Great service for a much lower cost than a lot of quotes we'd had.
Cheap, efficient and friendly!
I used Citymove to move from Canberra to Sydney and they were fantastic. They turned up on time, were really friendly and moved everything out very quickly. They were organised and took care to tick each item off at both pick up and delivery.
They were also the cheapest by far!
Instant quote; no hidden costs; efficient service
I used Citymove for my recent move this past weekend. They were easy to book, the actual rate and additional expenses were exactly as quoted, they explained all of the fees ahead of time as well as again on the day, they charge by the minute (which save heaps in comparison to most companies, who charge per hour), and the staff were friendly, efficient, experienced, and took great care of my items during the move (especially considering they had to load the truck in a downpour of rain!). I have already booked in Citymove for my partner's upcomin...g move next weekend and will definitely use them again in the future. After this experience, I don't plan to ever hire a truck and move myself ever again - pretty sure my mates appreciate that as well ;-) Thanks Citymove!
Easy admin process, really helpful office team. Excellent service from the Canberra removalist team. Arrived early, explained process thoroughly. Friendly, professional, fast and so respectful and careful with my furniture in difficult move (narrow, winding stairwells). No task too hard for them. Took the stress out of the entire moving experience. NO hidden costs, be hard to beat price wise. Would definitely use them again and will recommend them to everyone.
They made moving so easy! Citymove were very good to deal with - I had several confirmation calls/emails and everything was explained upfront with no dodgy surprises at the end of it all. This was a local move in Canberra. Everything was done in just over two hours and I couldn't be happier with the guys - Matt & Matt. They were friendly, careful, and happy to help in any way they could. I would recommend them to anyone.
Reliable, efficient, friendly, great service
Canberra City Move - great service!
I was moved by City Move for a North Canberra local move. The team were two wonderful guys, both called Matt. There is nothing that could have been done better; 'The Two Matt's', as I have nicknamed them, were cheerful, organised and approachable, as well as professional and efficient. The company and the Team Leader called me the day before my move and arrived early. Nothing was too much trouble. These guys are an asset to City Move. I would highly recommend people to especially ask for 'The Two Matt's' for their Canberra move!
Reliable, efficient and professional, great communication.
Terrible value for money and damaged furniture and walls
I booked '2 men and a truck' to move my apartment. When the removalists turned up, there was one man and one young kid (can't have been over 16) who struggled to move my items of furniture. As a result, the move took an excessively long time (almost 2 hours to move dining table, fridge, 2 bookcases, bed and a few boxes from my first floor apartment to the truck, even though they used the lift!). My glass dining table top was dropped and the corner badly smashed because the younger removalist could not hold the weight of it. My partner had to st...ep in and replace the younger removalist when we got to the second location because of the younger removalist's inability to lift items. Despite this, they charged us the full rate - over $600 (a lot considering the move was only 2 suburbs away). In addition, they dropped my bed base and took a large chunk of plaster out of the wall. Citymove paid for us to have the wall fixed, but they offered us only half the value of my dining table, which was in 100% perfect condition before they got their hands on it. They also refused to replace the glass top. Completely unhappy with the service I received, the handling of the damage caused and I would not recommend them. Terrible value for money. Terrible value for money, did not get what i paid for, damage not appropriately compensated.
I hired the Canberra Citymove's team and the move was amazing. We had a large 3br house move to go from one side of our suburb to another. Prior to the move I received up to date information and confirmation. On the day I received an sms saying they would be there at 12.30 and at 12.29 they arrived. The two men did not stop and the whole move was completed with the utmost of care within 4hrs. I would recommend the Canberra crew anytime. The cost worked out about half other quotes I received.
Reliability, efficiency and economy
Wonderful fast move!
I was only moving a relativity short distance and I only needed the large awkward items moved. I hired city move as they seemed to be most reasonably priced for Canberra. I was sent a 4T truck and 2 removalists and they were fantastic. Both we're polite (but with a sense of humour) and seemed happy to move the items I needed moved dispite the awkward steps and landing. My booking was for 7.30am but they called in advance and were 30mins early which was wonderful. They loaded and unloaded the truck quickly and all my items arrived in the same condition as when they left.
Fast, reliable, reasonable priced
A flawless move on 8/12/2012 - just the way we had hoped. I was dubious about charges by the minute but the blokes worked well together and I did not feel ripped off. We moved a 4 bedroom house in Canberra from one suburb to another (10 km). We had packed everything ourselves and had the furniture and standard sized boxes ready to go when they arrived. It took 5 blokes (plus myself and a mate helping with moving some stuff in to the driveway) with two vehicles 3 hours (13:0016:00) and cost $815.00. I did not take the insurance and luckily nothing was broken.
Extremely happy with the service provided by citymove Canberra. Two guys and a van showed up on time and no time was wasted. Guys started packing things and all my house was moved in two hours. Nothing was broken and would highly recommend to anyone. Have already sought a quote for next move.
Fast and efficient
Mattress wasn't wrapped
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