Click Home Express

If I could give this company 0 I would absolutely useless and I doubt I will ever get my parcel

Very very poor delivery The package was left at the roadside and could easily have been taken by anyone Why didn't the delivery driver drive down the driveway and leave the package at the front door? I am very disappointed. Your service is very poor

Whatever you do , DO NOT buy anything from this seller . I bought an outdoor fridge which cost $1400 and it stopped working after just 2 years . They would not replace it even after I went through the Consumer Protection Service even though it did not comply with consumer law by not being durable for what it was designed for. Their after sales… Read more

service is non existent. The have caused me so much stress it made me ill and that I have given up , which is obviously what they wanted me to do. Give your money to a reputable seller instead of these terrible people.

BAD SERVICE NO PRODUCTS – Ordered Wanderlite luggage 3 piece set in rose gold; paid 10 days later I am told they are out of stock; kept my money all that time; we live in an instant computer age; surely once the amount listed is sold on the listing is SOLD OUT wish I had read all the reviews BUYER BEWARE BAD SERVICE NO STOCK

This business misleads customers and the customer service is hopeless – Their website states "Better price? Call us" I called and spoke to someone with a poor grasp on English who asked me to repeat the words "price match" 5 times. She then asked for the item description which I gave her and she said, "I didn't get what you said but someone will call you back". 2 hours later, noboby had called back and as I needed to… Read more

source this item ASAP I called again. This time, a native English speaker answered and I said I was waiting on a call back about a price match. I got the distinct impression that had I not called again, I would not have heard from them. He was short in manner and asked "Is it for an outdoor kitchen?" Um no. "Is it for a BBQ". Um, also no. "Well we can't price match then" despite their website indicating that they do!! If they only price match on TWO products, why advertise it as a broad policy?!

Fine, whatever. I then said I had received a discount code in the last 30 mins via email and had tried to apply it to my shopping cart but it didn't work. That was also too bad. The response was along the lines of can't/won't do anything about it - it was sent out automatically and is probably an expired code.

Hopelessly lacking in professionalism and competence. Don't send out discount codes that don't work and then tell your customers "nothing we can do about it" and don't promise price matching when you dont offer it!

Hopefully the actual product works.

Service – I would like to say that John and Sally really handled my concerns with order well. Although there can be hurdles (like in all business), they went above and beyond in rectifying a situation, CHE should be proud to have such “can do” employees. Show details

Plastic greenhouse disintegrated in 8 months – After numerous attempts to get them to take responsibility for their shocking product I can do nothing else but leave this review, hopefully saving others the same experience. Their 6x3m greenhouse started disintegrating after on 8 months of use, leaving tiny bits of plastic all over the soil. I tried emailing and calling Click Home Express and all I got was promises to get back to me. Shocking product, awful service. John

[Content Removed] – Ordered a bar fridge, money was deducted from credit card. I have had no response from anyone associated with the company. There are no direct contact numbers. STAY AWAY!

Waste of money – Very cheap manufacturing. Bought an outdoor setting and the chairs cannot physically be pushed under the table due to armrests wedged to each other. Manufacturer apparently said “they are not meant to be pushed under the table” Like WTH. took almost 4 weeks for them to say un assemble it all, pack it in the original box and send it back for a… Read more

refund minus almost a quarter of the price. Company is a joke. Stay away, many more reputable companies out there