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Kogan.com

Kogan.com

3.5 from 15,138 reviews · View Statistics

Reviews

  • Product Quality
    3.7 (6,001)
  • Return Claim MadeYes (916) · No (5,773)
  • Shipping
    3.8 (4,674)
  • Warranty Claim MadeYes (701) · No (5,436)
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D_J

D_JSouth East Queensland, QLD

  • 5 reviews
  • Verified customer

Good service, postage a bit hit and miss, but pest emails annoying

published

I have bought a number of products from Kogan such as watches, Sodastream, mobile phones and an Air Conditioner. Most have been good with great service when an issue if found. My really problem with them is that every time you buy you are automatically re-subscribed to all the pest emails even though I have unsubscribed in my profile.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
See all answers
Laarne

LaarneNorthern Region, NSW

Item not yet receive for almost 2 months now

published

Have ordered this item last Dec 2020 but not yet arrive up to this moment.
Willing to wait
Or willing to receive a refund

Incentivised ReviewNo
Rob Fredericks

Rob FredericksPerth, WA

  • 2 reviews

Took it to get engraved with my name, Once taken apart to inspect could not reassemble it. No instructions

published

Took it to get engraved with my name, Once taken apart to inspect could not reassemble it. No instructions. Never again.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Joanne

JoanneGreater Melbourne (Outer), VIC

Great product but very poor battery life

published

I’m so happy with the car however very disappointed in the battery life. We followed all the instructions thoroughly but the battery lasts for 10 minutes only!!

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
First time purchaser.

First time purchaser.Hunter Region, NSW

Watch charger does not work.

published

Watch charger does not work on multi function charging station. Will continue to search for a fully operational station as it is a great concept.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Mikka

MikkaSydney Surrounds, NSW

  • 3 reviews

Leaky

published

Garment steamer arrived in good condition.
Steams OK but leaks heavily, so had to stop using it as per safety instructions.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Karen W.

Karen W.Sydney, NSW

Very happy

published

Easy site to find what you want. Im extremely pleased with my washing machine. It did a take more then was meant to get here though, a few days and actually took a few weeks. Disappointed when you pay for the fast turnaround. But actual machine I’m so pleased with. Easy to use & does a great job . Good quality & good features even though it was a cheap price. . Looks good too. Washes clothes great and as I’d moved I had loads and loads of clothes & linen. Fits plenty In It too .

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Prada sunglass

published

I love the Prada products. The model of sunglass I chose is suited n fitted my face. The product I bought arrived in good condition to my address.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Awesome, lightweight for carrying around for work

published

For a non technical person, it was quite easy to log out & finalise payments. Quite easy to get requested information on products also

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Product PurchasedKogan Adjustable Laptop and Tablet Stand KASTNCFLTP
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Ross

RossSydney Surrounds, NSW

  • 5 reviews
  • 1 like

Nice piece of kit.

published

Delivered on time and without any hassles. Even though this is plastic, it is strong enough to serve it's purpose. Don't overload it, I have screws, nuts and washers of various sizes and it holds these without any problems. The only thing to improve it woould be to supply cardboard tags to fit the drawers so I can see what each holds. The slot is there for it, just no tags supplied. I was so impressed with the unit I bought another one. Recommended.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Wuz

Wuz

  • 2 reviews

Super bike, easy to operate

published

I haven't done a lot of kilometres, but so far is exactly what I wanted. Electric assist on hills, great.

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Good product with the price you paid for

published

Easy to use and clean. For cooking small quantity of meal, this is definitely a better choice than a traditional oven.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Kathie

KathieSouth East Queensland, QLD

  • 2 reviews

Easy site to navigate and the boots a great!

published

These Dr Martens are awesome! They are exactly as advertised. So comfortable, there’s no ‘wearing in’ phase. Highly recommend the product and the seller.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
JCS

JCSMetropolitan Adelaide, SA

Works very well

published

Solar light was what I was looking for and this one fitted the bill and woks very well over the garage

Incentivised ReviewNo
Return Claim MadeNo

Great birthday present

published

My Granddaughter was very impressed with the range of colours, her artist sister wants to borrow them! Great range of colours

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
See all answers
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EJA

EJASydney, NSW

Great service

published

Was very satisfied with both the range and variety. Vey good overall. Quality is also good. Will certainly continue shopping hete

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Paige Davies

Paige DaviesGreater Melbourne (Outer), VIC

Great quality

published

This fan really does the job on a hot day. It's energy efficient and powerful. I bought three of them.

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Great deal good phone idl love a cheaper 4K 60 inch

published

Great deal on the iPhone 8 ’d love a deal on a 60 inch 4K smart tv but not sure how good they are

Product Quality
Shipping
Incentivised ReviewNo
Warranty Claim MadeNo
Product PurchasedApple iPhone 8
See all answers
Felicity

FelicitySouth East Queensland, QLD

small dc benchtop fan with remote control

published

Best small fan ever. The DC motor is great much cooler air flow Love it and the quality is great

Product Quality
Shipping
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Trevor P.

Trevor P.The Mallee, VIC

12v sla batt

published

The 12v battery was a great item at a great price but the delivery costs (being free) were even better

Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Page 1 of 500

Questions & Answers

B Tsang

B Tsangasked

MY order paid last year but no delivery????

No answers
Moo

Mooasked

I been interested in this Aircon: https://www.kogan.com/au/buy/kogan-smarterhome-47kw-portable-air-conditioner/

RRP is $999.99
A few months ago it had no discount and delivery price was about $37

Now currently its 50% off, so price is $500.99
But why has the the delivery price increased to whopping $167.99!?

This is so deceiving. So technically the price is 30% off, not 50%.

Could you confirm this is not an error?

2 answers
Moo
Moo

Because I feel this isn't right and want to see if others experienced the same thing

Reviewer R.
Reviewer R.

Unsure as there are two on their website, $429 (was $499) and $449 (was $999)
Please confirm they are identical.
If so it could be similar to the ACCC fine they got last year.

Yoon Y.

Yoon Y.asked

Can you please check my order WGD8U2DT as I placed order on 18/01/2021. Got the email confirmed of shipping details that said it would arrived on 21/01/2021 as I paid extra for express post. Then, I was delayed until now. Can you please explain why my parcel that is shipped from Vic to WA but I check it was in Queensland from 22/02/2021 till now. It was very bad experiences for first time using Kogan with express post. Thanks

No answers

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