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Kogan.com

Kogan.com

3.5 from 11,370 reviews

Reviews

3.5

11,370 reviews
5
(5,755)
4
(1,359)
3
(321)
2
(438)
1
(3,497)
  • Product Quality
    3.4 (2,911)
  • Return Claim MadeYes (641) · No (2,670)
  • Shipping
    3.6 (2,256)
  • Warranty Claim MadeYes (457) · No (2,562)
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Wassim

WassimGreater Melbourne (Inner), VIC

Did not receive the item

published

Australia post informed me that the item was lost in transit and Kogan customer service denied it for full 2 weeks. Kogan customer service are terrible to deal with and not helpful at all. They didn't offer any replacement or different option, and where not proactive at all. In fact, they waisted time till the item went out of stock. Even when i requested to write a complaint or feed back they told me that their is no such option exist.

Shipping
Return Claim MadeNo
Product PurchasedOvela Tucson Armchair
1 comment
Kogan
RossKogan

very nice

published

works and does the job perfect great for the morning and can still use like a normal kettle so much better than getting out of bed to boil the kettle

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
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Ramvikas

RamvikasGreater Melbourne (Outer), VIC

  • 2 reviews

Qulity product and affordable price

published

Easy to handle and easy service. The product was exceptional at the price we bought. We had particularly liked the service from Kogan and guarantee for all the product sold.

Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
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Jenni

JenniCentral Highlands and Goldfields, VIC

Really nice product

published

I ordered stainless steel non stick mini pie tins. They just arrived and I must say they are perfect. Now can’t wait to make mini quiches again.i will order again if and when I need.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Ishraq T.

Ishraq T.South East Queensland, QLD

Modern Thieves

published

What a joke. They offer you a 14 day "free delivery" membership and without any confirmation to see if the customer if happy or wishes to continue with their services/membership they automatically charge you from you account and now they won't refund the membership fees. Never again will I use Kogan

Product Quality
Shipping
Warranty Claim MadeNo

Garbage

published

The heater did not perform as advertised. Did not heat 16 m2 hardly at all and advertised as being for suitable up to 30m2. Sent it back. Still awaiting refund

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
1 comment
Kogan
RossKogan
David V

David VGreater Melbourne (Outer), VIC

  • 2 reviews

Superb to sleep on - so comfortable

published

Very easy to find & order. Delivery was quick and products well presented. Superb quality and very comfortable to sleep on, wouldn't go back to cotton now. Would recommend to purchase.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
None

NoneWimmera, VIC

electric blanket

published

Perfect, but length of lead to control is way to long. Control lays on the floor, and the bed is very high. So I would suggest a much shorter lead from control to mattress. Bought two different sizes and both to long.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedElectric blanket
See all answers
glynco53

glynco53Southwest, VIC

  • 3 reviews

I love my Tower Heater, it is perfect for me

published

It was very easy to find what I was looking for & I absolutely love my heater, it keeps me warm & toasty & looks so sleek & modern & the little open fire looks very realistic.

Product Quality
Shipping
Return Claim MadeNo
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Advising products are out of stock one day, yet still available for purchase on line afterwards

published

Unfortunately I will not purchase anything from Kogan again. We had an order cancelled, which offered free shipping, advising nil stock. Initially I was ok with this and emailed willing to change colours if other colours were available. However, I check the next day and that product is still available and they have changed the ad to say low stock. Meanwhile I could have ordered a similar item on mydeal - now I have missed out because of the poor choice to go with Kogan. Don't do it.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
LDS

LDSIllawarra, NSW

I have received the request to review the product and I have not yet recived it and it has been months of waiting!!!!

published

I am very disapointed as I have received the request to review the product and I have not yet even recived it and it has been months of waiting!!!! I can not find how to enquire and ask where my rpoduct is and why have i not yet received it.

Product Purchasedfortis inversion table
greekgoddes.23

greekgoddes.23Greater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 1 like

Really wonderful watch.

published

Such a great watch. The always on display is an upgrade to the iwatch series 3 and the larger display is so helpful. Only downside is the battery life isn’t as long as you would like.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedApple Watch Series 5
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Lord Ferret

Lord FerretSydney, NSW

  • 2 reviews

Large D20 dice

published

Kogan had what I was looking for very easy to find. Large range of products available. Very satisfied with the product packed safely and quickly delivered. Will recommend Kogan to my friends and family.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

The reviewer stated that an incentive was offered for this review

Ian C W

Ian C WCentral Queensland, QLD

  • 2 reviews

Excellent product

published

The search function on this site makes it very easy to the find products you are seeking to purchase and the range of choices are great. Found exactly the item required that turned out to be an excellent selection. Works well.

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Gary B.

Gary B.Central Highlands and Goldfields, VIC

  • 2 reviews

Bike Lights - Re-chargeable

published

Front are okay, need re-charging after a couple of uses. Rear lights only worked about twice and then failured to work at all. Not sure if it is the globes or the re-charging that has failured.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
1 comment
Kogan
RossKogan
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  • Verified customer

I love these silk pillow cases, so comfortable...arrived in a few days!

published

They’re excellent quality, exceptional value. I would recommend these silk pillow cases for comfort, value... my second purchase and won’t be my last..Easy to order, parcel tracking and prompt delivery...

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers

Can't wait to use product.

published

Very easy to navigate and find what I was looking for.
Very satisfied with range of products available.
Very satisfied with quality of product I bought.
Very satisfied with the speed of delivery.

Product Quality
Shipping
Return Claim MadeNo
strenge

strengeMetropolitan Adelaide, SA

What we needed for the cold nights sleep

published

Easy to find what we where looking for. The product is very well received and useful. We are happy with the product and put it into place on the day we received it

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
See all answers
Heli

HeliGreater Melbourne (Metropolitan), VIC

Very very disappointed!

published

I am very upset with the way in which my Email was ignored by Kogan regarding the Pro Flex X Strident I purchased!
The Pro Flex was not what I expected!
It is totally unsafe for me to use as it is to Narrow and the Handles are far to short!
I am over 70 and would be in Risk of Falling if I was to use it.
I emailed Kogan explaining the situation and was totally ignored.
I asked if I could please return it and still no response!
I have been purchasing other items which are very good!

1 comment
Kogan
RossKogan
Claire W.

Claire W.Metropolitan Adelaide, SA

  • Verified customer

Highly recommended, use it daily!

published

Simple, easy to use, little to no background white noise (not noticeable if it is there). Highly recommended. Solid build. Well worth the investment. Use it daily especially for audiobooks and music in the car. Works well with Siri as well.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product PurchasedKogan Wireless Car Bluetooth FM Transmitter
See all answers
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Questions & Answers

Jamnadas P.

Jamnadas P.asked

DO U sell WORLDMAX 4K UHD tv android streaming box

No answers
Sara C.

Sara C.asked

Has anyone purchased the Gopro bundle pack hero 8. What was it like?

No answers
Tarlia

Tarliaasked

Iv emailed and contacted on both Facebook and Instagram I got my order yesterday and tv is extremely damaged does anyone have a number or no how I can get in contact with Kogan?

6 answers
adt t.
adt t.

That the whole thing about KOGAN . There is No contact number you can CALL. its Disgraceful. Sorry to hear about your tv

Maritz
Maritz

I am a customer and this is the Kogan site. I don't think they have read your question. At the bottom of this page there is a list from which, I think you can choose and report your problem. Good luck

Gerard
Gerard

We received our TV too this morning, and the panel inside was cracked. We logged a fault on the kogan site, but no response.

Get an answer from our members and Kogan representatives

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