The Nile

The Nile

 Verified
The Nile
4.1

3,366 reviews

PositivevsNegative
78% · 2,613643 · 19%
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Return Claim MadeYes · No
Product Quality
4.5
Shipping
4.1

Reviews

3,366 reviews
KT pi
KT piGreater Melbourne (Metropolitan), VIC6 posts
 

Lazy dispatch times

Interesting that the other prominent third party reviews site has a far lower rating for this company. Ordered on 6th May and parcel only received by the delivery company on the 14th. Am now still waiting for delivery and stuck trying to arrange a pick up point as I'll be away which wouldn't have been an issue if it arrived on time
Greg
Greg
  Fair Incentive

Great product and great service

Very happy with my service it was fast and reliable as well as being the most affordable place to purchase my product . It arrived on time and I am very happy with it. Show details
Ray
RayMetropolitan Adelaide, SA
 

A competent business let down by a poor delivery service contractor

I am travelling and have mail diverted from my home in SA to an Australia Post office in QLD - The Nile couriers wont deliver to an AP office - after placing a book order some 4/5 weeks ago - I have not received the book
Otherwise The Nile web site is excellent and despatch of the book was timely - but it appears that delivery by a third party has failed
June
June
 

The Nile. A nice online find

I was after some particular salt and pepper grinders and looked on online. Up they popped at The Nile. I had not heard of The Nile before but after looking through the website, they seemed to have a good variety of things, my salt and pepper grinders among them. The price was right so I ordered. All an easy process and delivery was quick enough. They arrived well packed and I am very happy with them. I have favourited The Nile and will come back again to see what they have when I next need something. Show details
Product Quality
Shipping
Jasmine
JasmineHunter Region, NSW
  Fair Incentive

My new go-to online book store!

Great online experience and selection of books, competitive pricing, quick and seamless delivery. Show details
Joanne
JoanneSydney, NSW2 posts
 
Kirri
Kirri
 

Great

Stunning set of cards. Really happy overall. Very satisfied. Happy customer
LR77
LR77Sydney, NSW2 posts
 

No refunds allowed

Very disappointed with my shopping experience, I requested a cancellation of my rug order before the item was delivered but this was rejected. They also refused a refund, so I'm stuck with a item I don't want. Buyer beware. Show details
Ethan
Ethan
 

Amazing

Amazing experience with those guys I lost my parcel from my apartment complex, but The Nile guys quickly responded to solve the issue and re-send me another parcel
I really appreciate
Highly recommend
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Bell
Bell
 

Bad service and slow shipping

Shipping is 2 weeks delayed and they won’t expedite shipping to express post. Terrible customer service. Show details
LGG
LGG
  Fair Incentive

Packaged nicely

Nice packaging, quick delivery, happy with product to date.

Reference Number 12130511

David
DavidHunter Region, NSW
  Fair Incentive

Happy customer

I am a retuning customer to Nile their service is quality and as usual my goods turned up promptly and in good order. I would definitely recommend to any future customers. 12137355 Show details
Simone H.
Simone H.Greater Melbourne (Metropolitan), VIC3 posts
  Fair Incentive

Diverse books, great price, speedy delivery!

I received my beautiful cookbook Falastin, in super quick time. Shipping was was cheap and the book was well priced. This is the 2nd book I’ve bought from The Nile and I will continue to return as they have a diverse array of titles to choose from. Show details
Trevor L
Trevor LGreater Melbourne (Outer), VIC
  Fair Incentive

Good value for money

Arrived before expected time at a competitive price, both books have been enjoyed Show details
justice4ourlily
justice4ourlily
  Fair Incentive

Very disappointed

Very disappointed with this rug. The colour is nothing like the colour on the website. The pictures on the site were of a very light beige rug. The rug I received was much darker and very grey. I contacted The Nile immediately, attaching photos to show how different the colour was to their pictures.

After multiple emails I was told I could return it if I pay another $45. This was after I'd already paid a $50 delivery fee on a $140 rug.
I plan on referring my complaint to the Department of Fair Trading.

Product Quality
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Questions & Answers

Teresa
Teresa

How much is the postage ? Generally if the books are in stock approximate travel time to arrive in West Australia ?

Lensk
Lensk  

Sorry, can’t help you as I am just a customer. When I bought, the postage was clear to me before committing. I am in Adelaide; don’t know about WA. Can only suggest you contact TheNile direct. Cheerio.

Teresa
Teresa  

Thanks

Therese P.
Therese P.

hello - is there optional wrapping for gifts?

Chantal
Chantal  

I don't know because I didn't look for that, sorry I can't help there.

Pip
Pip

I cant tell if this website is good or bad! All results are mixed. Has anybody tried purchasing the K & M International Cuddlekins Jumbo Tiger 30 Inch? If so did it arrive on time and everything work out well?

brian
brian  

I usually use ebay australia to sometimes buy items from them

As for the item you mentioned - no I haven't bought off them the product

I usually just buy digital video disc

See all The Nile questions

Details

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Contact info for The Nile

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
SatClosed
SunClosed
  • ABN: 82107909133

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