3,646 reviews
Love this book supplier! Books always arrive quickly, well packaged. Their communication is spot on! Have only just started using them this year. I’ve ordered books on four separate occasions and been very pleased with their service.
Great value for money. The 416 pieces offer plenty of variety, and the large bucket makes storage quick and easy. The blocks are sturdy, easy for children to handle, and work well for both free play and structured activities. A practical option for home or early learning settings.
Good Young Men was shipped quickly, arrived in perfect condition and was an excellent read that I devoured in a day. I only knew of the book from The Nile's newsletter, which is a great source for discovering new books.
Reviews with attachments
I bought and waited for a book to arrive for months. It was delivered - damaged. The team at The Nile were helpful, however they resent using Aramex parcel service. The book has never arrived. If you want a test of mental toughness and resilience try dealing with Aramex. I'd rather peel off my skin and roll in salt. The book has never arrived… Read more
and I've given up on receiving it due to Aramex. For this reason, I need to give The Nile 2 stars. Be careful of using them unless you reside at home the very time Aramex finally decide to drop your purchase off.
Fast response and Nile had the book I wanted. Would always go here first when looking to buy a book.
My order arrived very quickly and in perfect condition. What a beautiful and inspiring book. Thank you very much The Nile. For the competition, the number is 13669133.
I have purchased with The Nile many times now. Always a pleasant experience and the books are in great condition after delivery. They package them up to ensure they arrive safely. I’d prefer faster dispatch times, can often wait days from placing the order to getting your tracking information. But I do recommend purchasing from the Nile. 13547445.
Have always found Nile Australia to be very easy to deal with, prompt in delivery, reasonably priced & my orders always arrive in perfect condition
The Anxiety Prescription by Dr Russell Kennedy. After reading many books on the subject, the author’s approach is different and finally made sense to this complicated subject. I have recommended this book to doctor friends who often have to deal with patients requiring help with this debilitating condition. It can be used as a giant step that… Read more
actually helps toward control of anxiety. There is,however,an annoying overuse of acronyms which will have to be overlooked
Latest follow-ups
Nine days to ship a supposedly in-stock book, purchased as an Xmas present, across Melbourne and The Nile failed. It sat waiting to be shipped for seven days at which point it was declared “shipped” but Australia Post did not collect it until late… Read more
on the eighth (8th) day, meaning no chance of delivery on the last, ninth day. Contacting them after it had sat for five days awaiting shipping generated the response that it was a busy time of the year. But they had eleven (11) months to prepare for the Xmas period! Of the other > 20 online orders our family made for Xmas, all were shipped in, at most, three (3) days and arrived in time. Obviously no one in this family will shop with The Nile in the future. And a business operating so poorly does not deserve to survive.
Follow-up · Got an apology & refund ........
The Nile sent me an email and this book was featured. I knew I’d like it so ordered it. Ordering was so easy and efficient. I received notifications and it arrived in good time, well packed and perfect condition. Very happy thankyou:) Show reply
Follow-up · The books I ordered this time were older publications so it’s taken a while to source I presume. To be expected, just saying. The courier service is slower than Australia post. The packing is a kind of vacuum wrapped tough thin cardboard, which is good and lucky because I saw the courier throw it on my concrete porch. This is my third order… Read more
Follow-up · I think the courier lets The Nile down. My tracking hasn’t been updated and has been somewhere between two cities for a couple of days?? Estimated delivery is way longer than it should be and way longer than Australia Post. We are paying normal delivery rate, not waiting on free delivery from Ali Express.
Positive reviews
Good price for the book I was after. Excellent service and prompt delivery. Ahead of ETA, in fact, and arrived in perfect condition. Happy customer. Will certainly use them again. 14226472
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Really impressed with the ease in placing an order and information regarding delivery. This was for my daughter in Australia from me in England. I would definitely use The Nile again for the wide range of books offered. Very satisfied with the whole experience.
Purchased the children’s book, Animals On Country, by Sandra Steffensen and Victor Steffensen. Sensational book that my 17mo grandbaby already has on the favourites rotation. Easy purchase on the website, reasonable delivery time and really good packaging.
Negative reviews
I wish I could post a picture of the book and praise The Nile for their great service, however the sheer lack of service from The Nile, false promises and delivery delays paint a different picture. I ordered a text book for my law course on 26 February. I was lured by a promise to deliver the book by 6 March 2026. However that did not happen… Read more
and when I contacted The Nile on 5 March I was told there is a delay in getting the book from the distribution centre. I explained how important the textbook to me and they promised to ensure that as soon as the textbook arives from their distribution centre it will be couriered to me. Today , as there was no change, I contacted The Nile again to be told that there is no stock, they ordered my book but they do not know when it will be delivered. They will investigate and will ensure that they will urge the delivery. The Nile staff promissed to email me with an update as soon as delivery timeframes will be known. I checked my order status a moment ago just in case, and what do I see - the book will be delivered to The Nile center on 16 March however estimated delivery timeframe to me is .... 23 March ... a month after my order was placed. When I purchased the book from The Nile I had other options that I could have selected .... i was lured by the delivery date. There are no book, all second hand copies have been sold and booktopia delivery is 23 March as well ( that is if I order today ....). There is no contact and I have to keep chasing them ...
They did refund me the shipping fees of 7.99 and gave me a small discount, however 20 odd dollars in comparision with not having a book for the first 4 weeks of the course, the stress and frustration and risks to my tuition fees are incomparable.
Wrong product delivered and company has led me on for 7 weeks with 'we're contacting the supplier'/ 'correct product coming into stock soon'/ 'just give us a few more days' emails. About to take legal action for a refund. Wish I'd read other reviews before using.
They offer good prices on books but the problem is delivery They use Aramex and I’ve had all sorts of delivery issues As long as they stay with this non-delivery deliverer I’d advise against using them
Recent reviews
I have bought a number of books from The Nile over the years. I can often find books there that no one else stocks. Their prices are competitive and delivery is usually fast. They are my 'go to' store for books. I can't recommend them highly enough.
I was looking for a particular book. The Nile had the cheapest price I could find online, and I was shocked at how quickly it arrived - about 24 hours later! 14070755
Great service, very easy process. They were offering a discount on RRP so with postage to my door it ended up the same price as the retail store. Would happily order from here again! Thanks.
I like The Nile as they usually have the books I am loking for. Their choice of stock is extensive. I also appreciate the quick delivery and especially the extremely good packaging which ensures I receive my books in pristine condition.
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Excellent shopping experience! Ordering process was straight forward and my book arrived really quickly with no issues! Will definitely order from The Nile again :)
I recently ordered a book from Nile. My experience was very good. Easy to use platform, great price and quick delivery. Would definitely recommend Nile for ordering books online.
The book arrived before the advised timeframes and in excellent in condition. The Nile online store was easy to navigate. I was very satisfied with the range of products.
really easy to navigate the website and had the preorder items i wanted on a far cheaper price than most websites (NANA 25th Anniversary Vol1-3) !! Shipping for the first volume was super fast and the quality was very good. Im still waiting for volume 2 and 3 that will arrive in feb-may, but they give regular updates. 13983876
Hi! The parcel containing 1Q84 by Haruki Murakami arrived just in time for Christmas and the book was securely packaged and free from any damage. I did not get to read the novel as the gift was for my brother. Please give me a $50 gift certificate! 13978739
This was my first time purchasing through The Nile. It was an excellent experience with seamless ordering, sturdy recyclable packaging and prompt delivery right before Xmas. Will definitely be browsing for books online here again.
I will not be buying from the Nile again. I ordered a book well in advance of the Christmas cut off dates and now its NYE and still no book so thanks for wrecking Christmas. My elderly mother was getting this book for me. I was left sitting there with empty hands Christmas morning and my poor mother was devastated
Delivery is awful. Purchased some books before - took up to a fortnight for a delivery in stock items. Was st^pid enough to purchase another book. 10 days and counting and it is still in Melbourne. And no response to queries.
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