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Rushfaster

Rushfaster

4.7 from 302 reviews · View Statistics
See the Best General Merchandise Shops in 2021 as rated by Australians on ProductReview.com.au.
Listing monitored by Rushfaster

Reviews

  • Product Quality
    4.9 (139)
  • Return Claim MadeYes (23) · No (118)
  • Shipping
    4.9 (123)
  • Warranty Claim MadeYes (12) · No (137)
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Reviewer Photos & Videos

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Lata
Lata Greater Melbourne (Inner), VIC

High speed Delivery

published

Great and Quality product range( Bellroy Market Tote), best customer service and super fast delivery! I keep coming back. Definitely recommend.

Product Quality
Shipping
Rushfaster
DanielRushfaster

Wonderful! We're glad that you got your order fast. Appreciate the feedback!

Yeah pretty good

published

Good website, jacket arrived nice and quick. Pretty skits store ay. And apparently there’s a minimum word count so I’ll just chat on. That’s done it

Product Quality
Shipping
Rushfaster
DanielRushfaster

Awesome! Thanks for the review, Kael!

Shep
ShepMetropolitan Adelaide, SA
  • Verified

North Face Mens Thermoball Eco Jacket

published

Easy order website, jacket arrived quickly with free express shipping over $200. Very pleased with an extra 10% off for signing up, bargain!
The jacket has great styling and feels nice quality.
Walked my dogs on a winter windswept Adelaide beach and the jacket kept me nice and warm. Very happy with the purchase from Rushfaster.

Product Quality
Shipping
Rushfaster
DanielRushfaster

Not surprised that you loved the jacket! Great choice! Thank you so much for the feedback!

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Matthew K
Matthew K
  • 2 reviews

Brilliant fast service!

published

Ordered my jacket at lunchtime and it arrived 24 hours later. Very impressed. Will use Rushfaster again. Thanks heaps team.

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
Rushfaster
DanielRushfaster

We're glad to hear that! Appreciate the feedback, Matthew!

Gold standard

published

The best customer service you can get!
I had a product that didn’t meet expectations, rush faster sorted it all out!
Thanks team!

Product Quality
Shipping
Rushfaster
DanielRushfaster

Amazing! Glad we got it all sorted out right away! Thanks for the feedback!

Fantastic customer experience

published

Great range of products and excellent customer service with a personal touch. Prompt delivery, no issues whatsoever. Would highly recommend these guys.

Product Quality
Shipping
Rushfaster
DanielRushfaster

Awesome! We appreciate the feedback!

Andrew
AndrewSydney Surrounds, NSW

North face jacket

published

Great products,easy to use website, fast delivery and always updated on delivery dates. Very happy with the services. Would definitely recommend

Product Quality
Shipping
Rushfaster
DanielRushfaster

We appreciate the wonderful feedback! Thanks Andrew!

Excellent bag

published

TNF expedition duffle xl is a great bag. They are super durable and pack away flat when empty. Bulletproof bag.

Super fast shipping from Rushfaster

Product Quality
Shipping
Rushfaster
DanielRushfaster

Thanks David! Glad that you got your bag right away! Great choice! We appreciate the feedback!

Alex A.
Alex A.Greater Melbourne (Metropolitan), VIC
  • 2 reviews

Exceptional

published

Fast shipping great price and as described product. Couldn’t ask for much more than that really. 10/10 would definitely recommend

Product Quality
Shipping
Rushfaster
DanielRushfaster

Amazing! Thank you so much for the great feedback!

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Happy Customer

published

Found this website through their great YouTube chanel. Their chanel was very informative and helped me pick the Aer work bag I purchased. I am very happy with my purchase and the customer service :) :) :)

Incentivised Review No
Rushfaster
DanielRushfaster

We're glad that you're happy with the purchase! Ed would be happy! Appreciate the great feedback!

Fairuz
FairuzGreater Melbourne (Inner), VIC
  • 2 reviews

Just perfect.

published

Excellent range of products backed with competitive pricing and very quick delivery timeframes. Never had issues with them. Highly recommended if you’re looking for bags.

Shipping
Incentivised Review No
Rushfaster
DanielRushfaster

Amazing! Thank you so much for the wonderful feedback!

Jackie S.
Jackie S.Greater Melbourne (Inner), VIC

Great service!

published

Happy with my purchases, always providing great service. Enjoy their product YouTube video, teaches you about the products before you buy and it's helpful when choosing between which items to get.

Product Quality
Shipping
Rushfaster
DanielRushfaster

Awesome! I'm sure Ed will be happy because you find the videos helpful. Have a nice day! Thanks for the nice feedback!

Kellie
Kellie
  • 3 reviews

Super impressed! It was easy to order, great tracking info and my package arrived quickly in excellent condition.

published

Great range of products, it was easy to order and pay, I received great communications about delivery times and I love my Joco cups.

Product Quality
Shipping
Rushfaster
DanielRushfaster

Thank you for the wonderful feedback!

Yan D.
Yan D.Victoria

Great product & service

published

Website is easy to navigate with clear description about products. Easy communication via online chatting & super super fast delivery. Couldn’t be happier with the purchase experience!

Product Quality
Shipping
Rushfaster
DanielRushfaster

We appreciate the awesome feedback! Glad that you are happy with the experience! Have a nice day!

kyle
kyleVictoria
  • 6 reviews
  • 1 like
  • Verified

Website using wrong photos

published

Ordered a Northface cap which was all black including the logo. After confirming the purchase they have sent me a confirmation email with the same hat but white logo. I quickly asked customer service they couldn't help. Now I have to go through the trouble sending it back. It would have been easier if they check before sending the right item to save all this trouble. 2 Stars for fast postage. UPDATE: After the ease of return and excellent customer service I have given another 2 stars.

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Shipping
Incentivised Review No
Warranty Claim MadeNo
Rushfaster
DanielRushfaster
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Read more reviews - page 2

Questions & Answers

richard
richardasked

Hi Rushfaster, I am interested in purchasing a north face nuptse jacket.
I am just wondering how can you guys sell the product siginificantly below from the official north face store price.
Just wanna make sure the product will be the same quality as the official north face store.
Thanks

1 answer
Rushfaster
DanielRushfaster

Hi Richard. All our gear is genuine from the brand. We don't always sell below the RRP, just during this period we have more gear to clear than usual. So it's an ideal time to buy.

Chanelle
Chanelleasked

I received an alert from Australia post that the item had been delivered. I was home all day and no post office slip in mail box although it said it just be signed for. I also received a Fraud notification from the bank. Freaking out and no-one is getting back to me.

5 answers
Rushfaster
DanielRushfaster

Hi Chanelle.. how have you contacted us? The best bet is to live chat with us, just leave us a message if we're offline, and then we'll get back to you. Please let us know if the fraud notification relates to us in anyway. Otherwise, we just need your email address or order number to track your parcel.

Chanelle
Chanelle

The fraud notification was from the bank regarding the transaction to yourselves. I have e-mailed and text this afternoon and lodged an inquiry with Australian post. Your attention would be appreciated.

Rushfaster
DanielRushfaster

Chanelle... we dont seem to have an email from you. Can you please email care (at) teamrushfaster.com.au or live chat us.

Stacey V
Stacey Vasked

Good morning,

Hoping you can assist me.

I am wanting to purchase 50+ wireless, noise cancelling/muffle noise headphones for staff,

Can you please assist with some offers.

Regards

Stacey

1 answer
Rushfaster
DanielRushfaster

Sorry... we don't sell headphones.

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