Club Lime

CLUB LIME CORRIMAL. The gym itself is okay. Though it took them 6 months to fix the card scanner/security gates that would scream every time myself and many other members would scan their card. It would take half a dozen goes before you could get in but not before everyone is staring at you because the alarm for said gates is bloody loud. Lol … Read more

Lots of weight hogs here. Too busy socialising and filming their work outs to share the equipment.

Always seems to be a problem with the treadmills, half of them are always out of order. The bathrooms are always putrid.

This particular gym has had a real problem keeping staff. The new lady there is nice, but prior to her arriving the staff would sit in the office all day with the door closed. It’s probably why it took so long for issues to be fixed.

I have had constant issues with my direct debit failing despite sufficient funds always being in my account. I thought it may have been my bank so I used a different bank, different card. It would work sporadically but then I’d get random notifications saying it had again failed. Which wouldn’t really be much of a problem as it’s easy to pay on the app, except they slap an $11 dishonour fee on top of that. A dozen times now I’ve had to pay that fee and I’ve given up jumping on to club lime chat to get it refunded because the staff could not care less. It feels a bit… scammy.

Well… feedback was provided on several occasions without acknowledgement or reply. Several members are ending their contracts with club lime due to the lack of cleanliness and service. 4 ladies behind the counter talking, weights everywhere, machines unclean and falling apart. Finally ended my contract with club lime given how many choices we… Read more

have now around us…. Club lime is rubbish! You had feedback from so many customers and did nothing with it. Shame as the trainers are brilliant

ALBION PARK 2527 NSW CLUB LIME The club is very clean and all of the staff are very professional and helpful.The gym is super friendly and everyone gets along. I would recommend Club Lime Albion park to anyone.I was previously at Anytime fitness Albion park and to be honest I would never go back now. Great facilities and great equipment as well.

New member a club lime Parkes. Staff is great. The gym is always clean and the machines and équipements are class.

I attend Redcliffe Club Lime, and it is a great facility that is clean, a variety of machines, and the classes are amazing. The yoga classes and instructors are all great. The Pilates classes are amazing. Nicole is a one of the best instructors I have met and I have been to a lot of classes. Just so pleased with the whole environment and staff.

How hard is it to put all relevant leg machines In a single gym instead of scattering them out over various gyms. You guys suck and I can’t wait to see all the business you lose from all the new gyms popping up in Canberra

Had no issues with the gym and facilities. My GF is a member of a different gym but we would occasional work out together so I would buy her a casual pass. I have spent a lot of money with Club Line. I wasn't using the gym enough due to work and decided to cancel, only to find out I need to give 28 days notice and keep paying for the gym that… Read more

i'm not using. Absolutely scummy behavior. I would have rejoined in a couple of months when i had more time. Now I will be telling everyone to stay away from any Club lime gyms. Why not just let me cancel without a st^pid 28 day notice, what could the notice possibly be for other than to get extra money. Now I will never rejoin this gym.

Scam tactics - don’t fall for the 4/5/6 week free trial offer and no upfront fees. All just a scam. They bill you for the “pro rata” period from sign up day to whenever they feel the period should start - then you can’t cancel during the free trial as otherwise it would cease immediately and they then present you with a 28 cancellation period… Read more

which needs to be fully paid for of course + an additional “pro rata” payment to the end of whatever period they have set in the system. Of course that wasn’t made clear when you signed up. And they later only refer to their T&C which are as unspecific re dates as the whole scam they operate. Aweful! Fraudulent! And now they are targeting teens as well - who aren’t even legally liable. When is ACCC going to investigate?!!!

Club Lime Parkes - fantastic, friendly staff. The place is always clean and tidy. Broken machines are always fixed quickly. Been going for months and never had any dramas.

The "% busy" reported in the app is often completely understated. For example, this morning the app reported 13% busy. I estimate it was at least 90%. Obviously caused by the entrance/exit gates being locked open - people are not checking in/out. Cannot trust the app. Gym too busy.

When cancelling your membership they will still charge you for a further 28 days! If you are not using a service you shouldn’t be charged for it. Looting people in the name of terms&conditions. Billing system can't be understood by people. @clublime

MISLEADING FACELESS UNACCOUNTABLE ORGANISATION Does not process online membership renewal offer $ 999.- Pay 12 months upfront Undisclosed fees $ 18.09 Credit card payment undisclosed $ 49.00 3rd X Undisclosed Joining / Admin fee with SAME membership number !! $ 1,242.80 12 month renew membership paid up front $ 1,309.89 Faceless unaccountable money grab Club Lime / Viva Leisure HO

Since changing from surge to club lime the gym has been terrible. Staff communication is awful, area managers are nowhere to be seen or contactable. I put a complaint in 10 months ago about me not being able to access the gym. 10 months later still not resolved. I call and email each week, no response. Area manager is not accessible. I have paid… Read more

over $800 of gym fees and still can’t access. No refund, no understanding of my frustration, no resolution.

Do not join club lime!! All my friends have left due to similar reason

During my morning workout at 7.00am, that I have ben doing for over 1 year at the rosebery NSW club, I was requested by a PT to stop what I was doing and move so that this person could run a private session. This is a terrible service.

Hi I would just like to thank the Manager at Club lime Blacktown for her outstanding service and smile when working. The staff at the front and so helpful and friendly and always are happy with a smiling face to assist you with what you need. I have been a member for 3 years at Vibe which then changed to club lime. Well done girls at the front :) cheers Matt D

1 star is still too generous- this place sucks. So much hidden fees [Content Removed] for a crap, small gym anyways. Tried getting a day pass ended up somehow joining me as a member. Now short over $150 bucks and was a [Content Removed] session anyways. Xoxo (DONT JOIN!!!!!)

Club Lime is not worth joining. The staff are useless and have zero interest in their job. I have used 7 of their clubs whilst being a member and all were old and in disrepair. The machines are broken for months, and the bathrooms have broken shower heads and taps. It has definitely gone down the drain since they became a public company. Only interested in opening more gyms whilst their older gyms are forgotten. Join another gym.

They steal money, I highly recommend other gyms, better bang for your buck. For those living near the hills two gyms operate closer to residential areas and are much more cheaper and transparent. I had no idea about the 28 day membership cancellation thing. Which is absurd cause then I need to be 6 weeks early to cancellation. The whole company just uses contracts to funnel money out of you before you realise how bad it is and quit

Club lime charged me a $22 fee for having insufficient funds in my account, i believe this is outrageous and unjustified, especially as a uni student with a part time job on minimum wage, its sad to see my hard earned money go to the greed of others. Especially without any notice.

Club Lime Curtin in the ACT currently has 6 cardio machines which have been broken for over 6 months. They also increase fees for members who have access to all localities at least $6 per fortnight each financial year, well above CPI. The facilities in many of their clubs are very old and worn. The ceiling in several clubs leak when it rains. I… Read more

could continue with the negative comments as there are so many things wrong overall with Club Lime.

Please join any other gym in Canberra.

Have been their customer for almost one year, and missed one single payment because I lost my bank card and the new card is still in delivery, got charged $12 dishonour fee, have explained to them the cause in email but got ignored, and they are still charging me although I didn’t update my new card details in their system, cause they need 4 weeks… Read more

notice prior to membership cancellation , as if I have left them a gap that they need time to find someone to refill.

Their customer service is no class, stay away from them

Club Lime has to quite literally be the WORST gym I have ever ever come across. Their staff are awful. I was scammed in June last year and so I cancelled my card and I called them in October to pay the last 4 months of debt I had accrued at once in good faith in order to cancel my membership. And what do they do? Start trying to charge a non… Read more

existent card again a month or so later. They’ve been trying to charge me for the last 10 months and I have allegedly been accruing debt this entire time despite me sending it to them in writing since January to cancel my membership. My mistake was not having it in writing from October last year when I called them. They are so awful. I’m reporting them to the ACCC and I hope they can be stopped. They only care about profits and not people. Please AVOID at all costs.