Coastal Kidswear

Absolutely amazing customer service, so knowledgeable!! All questions answered promptly!! Pricing is unbeatable!! Delivery is so fast and no hassle!! Would not go anywhere else to get our kids supplies for school and sport Show details

Absolutely amazing customer service. Even on a weekend, my order was packed for shipping the same day. An item from my order was missing and within 20 minutes of my email Jodie had packaged the missing item for postage to me and emailed me to let me know of the resolution. After some bad experiences with small business customer service, this… Read more

amazing customer service is so greatly appreciated. Will definitely be shopping here in the future. The website is also amazing. The product descriptions clearly state what items can be bundled together for full functionality.e.g. Which lunch boxes fit inside particular insulated lunch bags

Customer service that goes the extra mile – I have just made my first order through coastal kidswear for some Smoothie cups for my kids for Christmas. I was shocked with how quickly my order was packed and ready for dispatch! I then realised I had only order 1 metal straw, not the 2 I was needing - if you have multiple kids you know the fights this would cause!! The lovely Jodie was so kind… Read more

and understanding on the phone and immediately resolved my issue. Customer service like this is rare these days, and such a hoy to find. Can't wait to order more from here in future!!

Exceptional Customer Service – I recently ordered a lunchbox for my grand daughter. The following morning I received a phone call from Jodie saying there was a mix up with the order (through the manufacturer I gather), and Coastal Kidswear were unable to supply it. She apologised and asked if I would like a refund or would I like her to contact the supplier to see if she… Read more

could get one for me. I asked her to check with the supplier, and if they weren't able to get one, then refund me. Not only did I get a refund, but she had checked around, and sent me the website of another company that had them in stock. I find that exceptional service!