Digital Surge

[Content Removed] Artists – Misappropriate user funds and betrayed an entire user base with manipulative tactics to pay out as little as possible when it all went belly up due to their massive exposure to FTX which Digital Surge initially claimed to be quote "limited". Shame on digital surge they should not be allowed to operate any longer after going into administration… Read more

with Kordamentha. Cannot imagine how the people that instantly lost 43% of their self managed super funds feel. 57 cents on the dollar for the value of the assets when they were frozen. And whats worse is that crypto prices had risen significantly when balances were readjusted so the purchasing power of those 57 cents on the dollar had diminished. So in fact i did not get 57% of my original assets back I only received 43%. LESS THAN 50% OF ASSETS RETURNED TO USERS. Whatever you do don't let yourself become the next victim of this platform and if you use them in any way ensure that you keep your crypto in a cold storage wallet as in their terms and conditions if you store it on the platform they still own and have the ultimate say over it as demonstrated by their earlier collapse.

9.5/10 pretty good!! – I have just started using Digital Surge recently and have come from using another Australian Exchange. I have found that the staff are very friendly and caring. What I mean about that is that I asked to go to e level 2, which means that I can have access to more services on their platform and I received a call from one of their staff(Johnny), who… Read more

gave me very caring advice to make sure that I know what I am doing so that I do not get scammed or make a mistake and send tokens to a wrong address. He asked me a number of questions to be absolutely sure that I will not lose money. I have had a few other conversations with some of the other staff via their chat platform and have found very fast response times and great service. The fees are probably one of the cheapest around and the actual coins are cheaper to purchase than on some other platforms. I have done a comparison and found that between the coin costs and the fees, I save about 2 to 2.5% compared to some other platforms. The only slight downside that I have found is that when I transfer coins out of the exchange, it seems to take many hours for the transaction to occur, where as one of the other exchanges I use is much quicker. All up this will stay as my main exchange to purchase crypto assets from now on.

NO. 1 platform - New SMS alert best transparency update – This exchange platform is now knocking it out of the ball park beating all the rest. NO OTHER PLATFORM gives you this much transparency! See coin listed seeing profit in percent and $ made or lost. Then get free TEXT alerts delivered on your phone! and it also shows on charts, can be edited to WOW WOW worth signing up for! I‘ll say it again SMS… Read more

text message alerts. Finally many coins to choose from low fees.

SEE PHOTOS below to get the best idea.

NOW MY NUMBER ONE exchange for Australian customers. Here’s a list of what I use and order preference.

Rating 1. DIGITAL RESERVE - Many coins / free Text Alerts / transparency / easy navigation. Link to original platform, no phishing https://digitalsurge.com.au/?ref=WSMP2

Rating 2. Independant Reserve - Pros: Clean easy to use platform Con: not many coins but the top ones. Great Charts. Link to original platform, no phishing https://www.independentreserve.com/invite/NUFCYL

Rating 3. Swyftx - Good coins on offer but difficult to navigate. Offer demo which has been very limited. I didn’t open an account the new updated version put too many limits to demo account so has even less value.

Rating 4. Binance OH MY GOODNESS - how I hate this platform. Most difficult to use. I do not recommend.

One bonus is charts, where your drawings are saved „until“ you clear chache. Worst transparency of all very difficult to understand anything. Often orders don’t show in trading window.

Fees all the same, true actual prices differ between platforms.

The platform is intuitive and easy to use (unlike Binance), and fees are very reasonable. Cash transfers are always very fast, both ways. The team is friendly and helpful. Always keep your crypto safe. Show details ·  1

I have been a client of Digital Surge now for many years, and across the journey have always found the support staff to be so very helpful, particularly in view of the fact that I am not very adept with phone technology. I can highly recommend Digital Surge as a crypto exchange for anyone just starting their crypto journey, and right up to seasoned campaigners - the product and service are both top notch. Show details ·  1

I’ve been with Digital Surge since 2020. The platform is clear and user friendly. Deposits are fast and trades are seamless. As a retiree, I find crypto a satisfying financial interest. I have an automatic fund transfer and buy order set up, and it’s always worked without any fuss. The customer support and the education centre are first class, always friendly and in plain English. Show details ·  1

Extremely high fees cost. I’ve lost thousands paying only fees just to sell crypto , for 1 thousand they keep hundred for them, if you earn some crypto investment to sell and withdraw you can easily lost couple of thousand or more in only fees. Try to avoid this app

I’m extremely disappointed with my recent experience. Despite my account being fully verified, the compliance team denied crypto send functionality without providing any specific reason. I received a vague suggestion to reapply after 30 more days of activity, which feels like an unnecessary delay and a waste of time. The process lacked… Read more

transparency and professionalism. There was no clear communication or justification for the restriction, leaving me frustrated and dissatisfied. I’m sharing this experience to help others be aware of the unclear policies and poor customer handling I encountered.

Terrible, you'll lost your crypto – Terrible company! Use [Name Removed] instead, it's much more transparent, has better customer support and more features. Their management is the worst. I lost my crypto because they invested my funds into another company that went bankrupt. They're recovery process has been very shady, benefitting themselves and the auditor only instead of their… Read more

customers who loss their investments. Whatever they reply to my review don't trust them, they are experts on misleading you.

Highly recommended, I have been using Digital Surge for some years now and have to say it's a very professional company. Easy to use interface, great security, great educational articles for beginners and live support which is very prompt. Show reply

I joined the Digital Surge today and it does offer attractive rate when trading crypto but one small problem with this platform comes is when you try to do crypto withdraw. The approval process is OK but some may feel it is slow. They ask you to fill in the question like your drivers license, then they ask you to hold a piece of paper with… Read more ·  1

Digital Surge and today's date, then they will tell you this will take about 2 to 5 days to get an approval, I guess is that they may have factor the worse case scenario if the document requested is not as require or not matching what is needed. But with the correct documents the speed to gain crypto sending authorization can be done in matter within a day. I do hope they can add this process when people signed up for Digital Surge and that will have solve a lot of confusion, and improve the efficiency. Otherwise so far so good. The speed of their crypto withdraw is very good.

I was being phoned by possible scammers regarding lost funds in a previous stock market investment which the scammers said were converted to Bitcoin and needed info so I could be reimbursed. I asked Digital surge what I should do in regard to the phone calls as I was not sure whether the callers were legit. Digital surge advised accordingly and… Read more ·  1

sent me URLs so I could be more familiar with the type of recovery scams out there. I thank them for their knowledge and insight.

Send to wrong network – Sent crypto to my tangem app via wrong network. After 45 minutes i reached out to digital surge to find out what happened. Within 10 minutes johnny replied to my concern. Found out i didn't take note of which network i sent the crypto on. Went back to my tangem app changed to the correct network and bang straight away the crypto was received.… Read more ·  1

Thanks to the quick response from digital surge i may have lost my crypto forever. Whenever i have a problem i always get a quick response great company to deal with highly recommend.

Sending crypto and 2fa issues – Johnny was knowledgeable and patient as I worked through numerous issues I had with limited understanding...not only did he explain things clearly and provide tutorials for DS...he also went over and above in helping me with issues I had on my iphone that prevented me from using 2fa correctly...thanks to Johnny it has all been resolved Show reply

Use [Content Removed] instead – Does everything that they can to stop you from withdrawing your holdings. Inconsistent and irritating verification process. [Content Removed] is far smoother and more trustworthy in my opinion.

Not good! – Avoid using this company ,we lost a few thousand dollars a few years ago when the company went to liquidation. You cannot get access to your funds, make sure you store any crypto in a wallet! I didn't move it quick enough and learnt the hard way!

Positive and Professional – Digital surge are quick to respond and professional, their app provides additional helpful news links and is reliable…. Everything you need on a crypto rollercoaster Show reply

Best crypto platform – The digital platform is very easy to use and understand. Customer service is always there to assist. With the many questions that I have asked, Digital Surge have always been there to answer them, and it doesn't take long for them to respond. Show reply

Unable to withdraw – Really bad experience unfortunately. Had to wait forever for my account to be verified, then they expected me to wait another five business days just so I could make withdrawals??? I'll go elsewhere where I can actually withdraw, thanks

No complaints, just not for me – Mainly looked at due to fees, but realized after a bit of use that it was missing a few features I like to have, and that I kept messing up the verification process. For a simple buy/sell market, decent spread the customer service team were polite and prompt. Show reply

I had a problem with tokens I transferred – I had a problem with tokens I transferred and which did not arrive. The 1st thing that I really appreciated is having a live person (Christian) to talk to when I needed help, rather than talking to a bot that that keeps circling back and getting nowhere. Additionally, I really appreciated his care, commitment and patience to support me through to… Read more ·  1

resolving my issue. This speaks to the integrity and commitment of the people at DS. I observed the same integrity in their dealing with the administration following on from the FTX saga. That kind of integrity doesn't grow on trees. I am very pleased that I chose to stay with Digital Surge.

Gold medal support – As far as the support from this exchange goes...it is second to none. Support staff know their product inside out and always go that bit extra to help solve a problem. I've asked for help numerous times and these guys have not dissapointed yet. I could not recommend them highly enough. In my opinion, they are hands down, the best! Keep up the great work. Show details ·  1

ThankYou for all your help – Thankyou for always answering my emails quickly and for giving me information when I need help. Your always kind and courteous Christian. I find Digital Surge a great exchange and would highly recommend it especially for beginners very easy to use. Low fees and every time I’ve taken money out it’s gone into my account straight away. A big thumbs up Cheers. Show details ·  1

Customer satisfaction – I have found Digital Surge to be very responsive, and very fast to solve any issues. They are very professional. I highly recommend their exchange. A+++ to all the team. Show reply

Excellent – I could not RECEIVE OPTIMISM from Ledger into DS. After a few days of Research and 'bad' help from Ledger support, Jonny began helping. After 3 hours of troubleshooting I almost gave up, but Jonny was generous to help me till the end, until he finally helped me get OP back into DS. He was a big blessing. Thank you very much. Show reply