??!
1 photo
Coles Supermarkets

Coles Supermarkets

2.5 from 1,563 reviews · View Statistics

Reviews

  • Value for Money
    2.5 (450)
  • Product Quality
    2.7 (452)
  • Return Claim MadeYes (34) · No (457)
  • Customer Service
    2.9 (408)
Previous
Next

Reviewer Photos & Videos

  • More
googoo

googooMetropolitan Adelaide, SA

  • 15 reviews
  • 6 likes

Rude staff

published
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationAberfoyle Park SA
See all answers

Rude Staff

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Hurstville
See all answers
Joshua W

Joshua WAU

  • 3 reviews

A Tale of Coles and The Card Network

published
Incentivised ReviewNo
Store LocationAlbury NSW
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all
Nards Nuggles

Nards NugglesWestern District, VIC

  • 7 reviews

Worst supermarket ever

published

Clutter on the floor, blocking aisles. Rude staff from store manager down to the guy with a broom. Nothing I needed I stock and no-one was interested in helping me order items. Coles Hamilton is the reason cars were invented, so I could move to another town.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationHamilton Vic
See all answers

where is customer experience?

published
Incentivised ReviewNo
Store LocationHornsby
fred

fred

  • 20 reviews
  • 21 likes

Service

published

Gotta love Coles machines when there not working lets blame the customer
Even when its asking for a supervisor to reset the machine

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Incorrect price when scanning

published

Have you ever scanned an item and the amount charged is less than the ticket price? I think not. Have you scanned an item on special and be charged the normal ticket price? Multiple times. This happens WAY too often for it to be a mistake. Coles are a bunch of frauds. The item should be given free if it scans at the incorrect price.

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers
SYD

SYDSydney, NSW

  • 24 reviews
  • 18 likes

iPhone 7 Deal

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationBondi Junction
See all answers
Elena B.

Elena B.

  • 5 reviews
  • 5 likes

Lying

published

Coles started selling product named Kefir. This product represents a liquid yogurt that has nothing to do with kefir. Coles is misleading its customers with a name that does not correspond to the actual product. The real kefir is a fermented milk that is produced totally differently and has totally different ingredients.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
See all answers
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all

ROTTEN APPLES

published

Bought Pink Lady apples a few days ago @ $6.50/kg. ALL ROTTEN.
Not happy, Jam! Not even suitable for jam! Offered replacement from customer service. More rotten apples? Off to Aldi

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
See all answers

Apple Pie Chips - Coles Brand

published

This chip flavour assaulted my taste buds, and the taste was followed by an even more offensive aftertaste. Coles have truly missed the mark by miles with this flavour. I was so utterly disgusted that I felt it was my duty to make this community announcement to save someone the physical sickness I felt after eating these chips.

Whoever signed this blunder off from the Coles chip board, should resign.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Store LocationCarousel Cannington
See all answers
Honesty Anyone

Honesty AnyonePerth, WA

  • 4 reviews
  • 1 like

Roast chicken

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSouthlands Willetton
See all answers
Pi C.

Pi C.Sydney, NSW

  • 2 reviews
  • 1 like

Appalling service at Coles Muswellbrook

published

Staff are incredibly rude, and get easily triggered if you stand your ground. Have made several complaints though Coles Online portal to no avail. I don't know a single person who actually enjoys shopping there. A squandered opportunity on their behalf.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationMuswellbrook
See all answers
Sandra B.

Sandra B.South West, QLD

Chef inspired chicken & pancetta inspired caborana linguine

published

1 and 1/4 pieces of small cubed chicken not happy. Waste of money no caborara at all just mush. Was looking forward to this went in the bin

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationColes Marsden
See all answers
Errol28

Errol28South East Queensland, QLD

  • 2 reviews

Less than one star .. 'Lobster'

published

The frozen boxed 'lobster' with garlic butter.. simply is not Lobster/Crayfish.
It is fresh water crawlies maybe kept in orange water. $ 108.70 per kilo. $28 per box.. don't waste your time or money!!

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Store LocationSouthport Qld
See all answers
Supermarkets

Find out how Coles Supermarkets compares to other Supermarkets

Know better, choose better.

Compare all

Due to my time & health Disability illnesse, as i was Disrespected at Coles SYLVANIA, NSW-2224 in Southgate

published
Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationSylvania, NSW-2224
See all answers
Ian B.

Ian B.Sydney, NSW

Your / coles branded cat food

published

I recently purchased coles branded cat food, this product several varieties seemed good value till I gave it to the outdoor cats we have, they would not touch it, so I thought I will give it to the stray cats at the cemetary across the road,guess what, not even the stray cats would eat this food ,say no more,I think you need to take a look at this as my cats opinion counts,I've seen the strays eat garbage, but not your catfood, very disappointed

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store Locationliverpool
See all answers
Ali D

Ali DBolwarra Heights

  • 3 reviews

Chicken with sumac and berry rub

published

Don't buy this new product! Supposed to be a new "gourmet range" $10 for half a chicken! Sounded nice but OIMG......revolting! It's disgusting! Unless you like a mouthful of salt and a bitter, inedible taste! I threw it out! Totally gross! Also.....not one bag of frozen peas in the store! Really?

Value for Money
Product Quality
Incentivised ReviewNo
Return Claim MadeNo
Store LocationRutherford NSW
See all answers
Ness

NessMetropolitan Adelaide, SA

Paul from Gawler Green is amazing

published

I have spoken to Paul a few times in the past week as I am after a certain item in the Christmas Stock that was due to arrive that week. After the 3rd day he kindly grabbed my details and said he will call me when the stock arrives but to continue to call on the weekend which was his day off. I got a call from Paul today when the stock arrived and he put it aside for me to collect after work today. He has gone above and beyond his role and he deserves a big pat on the back for his excellent customer service.

Value for Money
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Store LocationGawler Greeen SA
See all answers
Acker

Acker

  • 10 reviews
  • 1 like

australian made salsas by coles

published

two salsas from coles, 'rojas' and 'verde', are just great and they're affordably priced,
most of all they are over 95% made in AUSTRALIA, which is a rare find.
medium sized chunks
fresh taste
i'm thrilled to find this salsa amongst the imports, which are also higher priced.
a no-brainer

Page 1 of 79
See all Coles reviews

Questions & Answers

George T

George Tasked

Coles Supermarkets

My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.

1 answer
Reviewer R.
Reviewer R.

I don’t see a question here sorry

Ash

Ashasked

Coles Supermarkets

Which coles brand icecream are vegetarian as well as alcohol free

1 answer
wingnut
wingnut

have a look at the container

Chong

Chongasked

Coles Supermarkets

The products for Hong Long Dim Sum Kitchen has never been replenished after 10am during the promotion period. Should not share this in the catalogue since it is always out of stock.

No answers

Get an answer from our members and Coles representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.