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Great products range !
Everything I needed can be found at Cole five dock, store is clean and tidy, friendly staff, accessible toilet near by which is great.
This food was inedible
After seeing Coles PerForm meals were awarded, I bought a Satay Chicken meal.
It was so dry, tasteless, and couldn't be eaten. A total waste of money!
Not good service
I have just arrived back home from town having just had to put up with further rudeness at Coles in Mount Gambier from a staff member and I'm sick of it.I have been a long time customer but am considering shopping else where from now on and may never go back ever again.I'm not saying that every person that works for Coles in Mount Gambier is an evil nasty condescending bully but definitely some are and no one seems to care.No compassion for a sick struggling woman.
- Coles Supermarkets
What the??? Buy 2 steaks. Get 1.5 steaks.
Recently bought top shelf porterhouse steak from Coles at Silkstone Qld. Looked great in the pack. Opened up to find one steak 30mm thick and a stowaway 10mm BBQ steak. C’mon guys. You charge a motza for this meat and it really is poor form when you present something really top quality and pack it with rubbish.
This is a Joke...bait advertising is used to get us to spend $1600 to get a mini chopper ,which is what we wanted, not more knives like your last masterchef promo !!!
We have been waiting for over a month and a half now making all attempts to collect one..phone calls visiting different coles sites etc.
I know I am not alone with this disgust of how this promo has proceeded.
My wife and I consider that we were good and loyal coles customers but this has to change, I know I am not alone having spoken to many people in your stores.
Bottom line don't run these promo's if you cannot produce the goods.....using till stocks run out does not cut it, particularly with your most expensive one ( mini chopper ).
POPPIN Popcorn is now Terrible product!! Never buy.
POPPIN popcorn has recently downgraded their popcorn packaging product significantly. So salty, different packaging that made half of the corn not popping while the other half get burnt. Avoid Avoid Avoid.
I didn't want to wait in line as 2 checkouts were open and large orders to go through. I used self service which is something I don't do. I wasn't clued to the system and had to ask for assistance on several occasions. The attendant was quite clearly annoyed and rude and when I left with my bags shouted after me. SEE YA. I looked for her name tag, but it was pushed inside her top pocket. This is the 3rd incident I've had at Coles Gawler. Another incident involved a customer who had obviously been caught shop lifting at an earlier date and he was named and shamed in front of other customers. I was embarrassed for him
I don't think it's a staff members job to name and shame.
Poor Deli Service across multiple NSW stores
Hi, Over the last 3 months or so I have been refused by many staff to slice your Primo Chili Coated Salami. Eg Xmas Eve - Attended Mudgee, approx 5 staff in the deli, approx 4.30 pm and I was told they would not slice the meat as the slicer had gone home, so I then drove to Bathurst approx 2 hours away, only to be told the same, that they would not shave or slice this for me as the Slicers were off, I then traveled through to Goulburn a further 5 hours, only to be told the Deli is shut but that they had no one who would slice any meat anyway. A...pprox 2 weeks before this I attended Batemans Bay Coles at approx 5 pm as well as Muswellbrook, again where staff refused to slice any Salami. Take your signs down as this is false advertising, and given that this is regular practice, this is the most disgusting customer service and I will notify Primo as Coles seems to have exclusive rights to this product. I live rurally where it is no less than 1.5 hours to do any shopping and to continue to get this level of service is appalling. Your staff needs training or you need to take your statements down which are on every Coles wall which states that "You will slice Fresh Meat". This is deceptive and misleading advertising, and wondering what the legal position is on this? It seems to be that none of your NSW staff have any interest in good customer service at $32 a KG, just curious if COLES Head office is aware how much money is being lost through nasty Deli Service??
Coles ripping me off!
Bad coles. Big corporations ripping off consumers. Bought samsung phone from coles. Put coles simcard in it, but it is network locked to telstra. They will charge me $25 to unlock sim network. When I buy a phone outright, that means it is my property, should not be locked to one provider and consumers need to be made aware if they are locked. I signed no contract with telstra and now my phone is not fit for purpose under Australian consumer law. I should be able to put as many different sims in as I wish. Coles in bed with telstra to rip off consumers.
I'm a fan of Jazz apples and even though expensive, Coles Constantly sells inferior products. You'd think they would reduce the price when their apples are of a low grade. 10 odd apples cost in excess of $12, at that price you would expect a premium product. My local grocery shop sells them at the same price but are premium, that's where I will be buying in the future.
Rump steak is now rubbish
I have purchased our rump steaks from coles for many years. Alway found it to be good to excellent quality.
The last 5 rump trays we have purchased have been rubbish quality. The meat has a distict fishy taste and has a very grey appearance.
Very poor quality since no butchers.
I was shocked when I came to know that the recent bought Oreo biscuits from North Armadale coles which is located in Champion drive, Seville Grove, WA-6112 store were expired 2and half months back. But it was too late that my kids already started having them and they were felt a bit of discomfort like keep burbing alot. I didn't expected this from a big store like Coles group. Here after I am going spend a bit of extra time to make sure the product that I am going to buy is within the due date. Because It lost its trust ness.. OMG..
Disgusting greedy culture at coles and it’s owners
My wife and I accidentally both bought hams late Christmas Eve. I tried to return them early Christmas Day. The shop was closed. I then went back early Boxing Day to be told I have to return hams within 30 min of buying them.
Really.!!! Shop was closed on Boxing Day. Christmas Eve was not an suitable time. What a joke. Pure scumbag behavior, greed and digesting attitude at coles. Where are these 30min return rules even written. !! No where to be found.
Half of order not delivered - still got charged for it - $47.00
All of our refrigerated goods were not included in our delivery. Milk, custard, cheese, mousse, rice pudding, cheesecakes. So so annoying AND we've been charged for these goods $47.00. Plus I've had to waste an hour on the phone ringing around. And now I'll have to waste more time that I do not have, to run out and buy some milk.
How about either providing this service competently or shut it down altogether if you cannot do it.
Coles online cannot be trusted to deliver.
Customer Care deliberately blocks customers
Customer care keep cutting me off or putting me back to the original message. I have a case number and have been waiting for 3 weeks for a responce. Business and consumer affairs have told me it is a police matter. I suspect Coles customer "care" are behaving this way because they know their staff are guilty.
Questions & Answers
My husband purchased 2 bottles of Coles tomato paste made in China as I avoid any item of food from China I asked him to take it back and get the tomato paste made in Italy that I always buy it is about $1.30 more and he was told their policy is no returns . He was not asking for a credit just an exchange. This was at Charlestown.
Get an answer from our members and Coles representatives
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