4Concept Innovation

Concept Innovation

4.1

13 reviews · Statistics

PositivevsNegative
77% · 103 · 23%

Mileage 12,333.333 km
Value for Money
4.7 (6)
Cleaning & Maintenance
4.7 (6)
Interior Build Quality
3.8 (4)
Off-roading Performance
4.3 (4)
Exterior Build Quality
4.2 (6)
Comfort
4.2 (6)
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Reviews

Concept Innovation13 reviews
Michelle C.
Michelle C.2 posts
  590/600 Series

Customer service

Kristy from customer service at the factory went far and beyond any customer service I have ever dealt with. Kristy made me feel like I was the only customer and I felt really taken care of. My caravan came back with more work done just because she thought it would be better for me and enhanced the appearance of my van.
Concept and Kristy are the reason worth buying caravans from them as they really do care.
Michelle Show details
Rojo
RojoVICSouthwest, VIC5 posts
  620/630 Series

Luxury touring with semi off road features

Perfect combination of quality interior fittings designed with comfort and detail in mind.
It is a semi off road van . We’ve taken it off grid living comfortably for 7 days .
Easy to tow Show details
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Bruce
BruceWAPerth, WA2 posts
  530/540 Series
Overall
Value for Money
Cleaning & Maintenance
Functionality
dontshoot007
dontshoot00739 posts
  590/600 Series

Happy besides noisy water pump

Easy tow great in weather very happy 2018 600r. Besides noisy water pump a common fault with this ban all Good . Highly recommend attention to detail on wire and management system  Show details
David
DavidVICGreater Melbourne (Metropolitan), VIC3 posts
  590/600 Series
Functionality
Interior Build Quality
Off-roading Performance
Exterior Build Quality
Comfort
  • Thumbnail
the vicar
the vicar2 posts
  590/600 Series

not happy with hws

.TheTruma Ultra Rapid hot water system used by Concept is absolute rubbish.I have had 3 units in my van in 5 years,at about $1100 each installed with no warranty . period Show details
Overall
Value for Money
Cleaning & Maintenance
Functionality
Fred
FredQLDCentral Queensland, QLD2 posts
  530/540 Series

Never again

Dust all through caravan doors don’t close properly crack in ceiling very poor finishes door keeps coming off rollers in en-suite screws loose hand rail fell of in en-suite toilet holder hits the wall when you open the door not happy would never buy another one again Show details
Fleur_jaxon
Fleur_jaxonNSWSydney Surrounds, NSW7 posts
  530/540 Series
Pete
PeteVICGreater Melbourne (Outer), VIC2 posts
  590/600 Series

Happy

We bought our first caravan after looking for 8 years. It is now just over 3 years old, we have been on 23 trips including 4 interstate trips our last being 2 weeks to SA which we have just returned from. We are delighted with the van. It has not faulted and we have been happy with the quality of build and fittings. Have not had any cause to deal with the factory since so I am unable to talk about after sales service. We will certainly consider Concept when we update

Trev
TrevCooroy Qld10 posts
  590/600 Series
Stefan
StefanWAPerth, WA3 posts
  590/600 Series

One happy family

We bought our Concept Innovation 600DB (Double Bunks) just over a year ago. Been away on 6 or 7 trips. No issues and very happy with the build quality. Layout suits us well. Front Boot brilliant for storage and ours came with a toolbox on an extended A-frame. Everything still works and nothing has 'fallen off' or broken. Great value for money van

 Show details

Greg R
Greg R2 posts
  590/600 Series

12 months old and still faultless

Bought Concept Innovation 600R 12 months ago and still can't fault it. Looking at "lemon caravans in Aus" on Facebook, I was horrified to see 25 manufacturers listed. Some of these brands were on my short list! So happy to have chosen my concept, I got exactly what I expected

 Show details

shattered
shattered
  530/540 Series

Disgusted

Bought a concept caravan 8 weeks ago had it home for 1 week before the side sucked in with the heat . We took it back to get fixed. We waited 7 weeks to pick it up and we are discussed there are scratches around 2 main windows. and silicone 10mm thick due to the fact the window is not sittinf flush like the top of window, the vent has been put back on evan though it is broken. The beeding around the edge has been reused and is totally bent out of shape and filled with urathane which has also been spread over the checker plate.

Questions & Answers

Mick O.
Mick O. · Concept Innovation

Where is the water pump switch on a 2017 concept ascot

Yvonne A.
Yvonne A. · Innovation 620/630 Series

Hi
I have a 2014 620R Innovation.
I have a leak behind the shower wall and I am fairly certain that it is the inlet connection to the mixer tap. There is a fitted seat on the other side of the inner wall panel that the mixer tap is located. There is no access hatch in the wall to get to the mixer tap connections and the chrome plate surround for the mixer tap inside the shower cubicle is immovable. My question is, How do I gain access to those connections?
Regards
Dave Andrews

Brad M
Brad M · Concept Innovation

I have a 2017 Concept Innovation van and trying to find the id of the cruisemaster suspension to replace shockies and bush pin set, I am unable to locate any identification plate. anyone have any ideas at all?
Regards,
Brad.

See all Concept Innovation questions

Extra Information

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