Eventually sold mine in frustration. Premier Avan service in WA is not worth a mention. Had van out nine times in total for warranty work, fixed last problem myself and sold van. Now have a Kokoda and happy as.

We bought our van in 2017 new. We like the size and facilities for the price. We had a lot of trouble towing it with a Ford Everest but eventually sorted it out. The Tare mass that was stated was 1365 kg this proved to be very inaccurate as when we put it on a weigh bridge (completely empty) it was 1540 kg. As the ATM was 1665 kg this gave us 120 kg to fill our stuff with. The van was re-certified at 1840 kg ATM. We weighed everything we has put in the van at 265 kg and when you fill up the two 95 L water tanks she now weighs 2020 kg, as this i...

Bought the Aspire 555 hardtop new from Avan Penrith. The buying process was without hassles or pressure from the salesperson. The caravan was delivered on the date promised and a full in-depth walk through and hand over process was performed. Had two issues with supplier products and completely happy how the issues were resolved by Avan Penrith. One of the issues could not be fixed at the dealership, and knowing we were heading to QLD in just two days time, the manager towed my van to the supplier in his own time at some crazy hour when he shou...

Love our hard top 555, had a few teething problems
1. leak in the water system under sink which was a washer seated incorrectly
2. shower rail broke loose
3.one under seat door cam off its hinges because the screws were too small for the hole
4. outside shower knobs were revered (hot was cold and visa versa)
5. they didn't fit the fold out table on side of van as was agreed to, which they eventually admitted to and so I got one form them and fitted it myself.
6. wow the instructions for the various systems around the van are pretty grim on detail and clarity
but other than that the van has been great
though double bed is a bit short my feet reach the end and I am 5'9"
...

Huge shout out to the fantastic team at Avan Windsor Gardens , the friendly Tammy and super salesman Craig, but in particular the fabulous Jan, who we were fortunate enough to meet at the recent caravan show in Adelaide.She was warm ,friendly and very knowledgeable . We were after a modified version of the 555 ,and Avan Adelaide accommodated us perfectly. We’ve only recently taken possession of our modified rig, and could not be happier. Towing is a breeze,the quality and workmanship is very good . We’re about to put it through it’s paces through the next few months ,and will update this review afterwards.

Exhaust fan should be placed ubove shower in case its left open when it rains also a light should be placed ubove mirror so you can see whilst shaving or doing hair

We purchased our Avan 555 Feb 2018 and it hasn’t missed a beat. The en-suite is spacious, the island bed is fantastic and so much storage room. I particularly love the wardrobes on both sides of the bed. We have completed a red centre trip and now on a six month trip up to top end and eventually across to Perth and down to Adelaide before heading back home to Qld. We do plenty of free camping so the 18o litre water tanks are great. We have solar and a diesel heater and a 180 litre fridge freezer. Good quality throughout this is our third Avan and the quality versus cost is excellent. The dining seats are comfortable and roomy as we have a cafe lounge set up and the table also folds back.

I am know expert in towing a van but find this a good van to tow and set up. I would not hesitate to recommend this van .Buy one now.

Amazing value for money, easy to tow light weight.
It offers so much for the $$
the van looks very nice with large windows, new 2018 decals look nice.
Avan Nowra & Penrith, Anthony a really genuine sales guy.
Mark & Di @ Penrith very helpful.
We love our Avan Aspire 499 bunk.

Haven't been in bad weather. Had an electrical fuse blow, and to replace it was extremely difficult because fuse holder WAS located under the front part of the bed! Have since relocated fuse holder out from under bed to out side face of forward bed frame. Fill tube on Thetford head not friendly to operate. Thetford head water pump 10 amp fuse in cassette compartment hard to get at to replace. Bed difficult to make up, but very comfortable.
Flooring plywood had wood void in traffic area between bed and hand basin causing 12" diameter 1/4" de...

My van has just done almost 10000klm around SA and NT. Back in NSW and cannot fault the van.
Going back to Avan for service and could not wish for better service from the dealer or for a better van ,great to tow and very comfy.

The caravan was purchased after a trip to the Caravan & Camping Sale in July 2017 so we had opportunity to compare a wide range of manufacturers. The delivered product met all our expectations. Small touches like the cut out on the side of each wardrobe to access the extra USB points we asked for were an excellent modification.
Er asked for, and would recommend, a completely removable table for our L-shaped lounge. We love the en-suite.

There is plenty of storage available and the tunnel boot is very accessible.

My wife is the driver, I'm blind, and she has no trouble towing the van.

We had a Purpleline remote mover added after purchase which makes moving the van a breeze.

8 1/2 months later. Warranty is a dirty word . Cheaper to take it to Alko and pay for it yourself. Glad to see end of Avan Bomaderry. Last trip for warranty work on the suspension was 2 1/2 months and when I go to get it back personal items and camping equipment to the value of $450 missing from van. They deny it , even though they had the keys and it was kept in their locked yard. No forced entry, police report filed, but kiss the goods goodbye. They will not even answer emails in regards to missing items.
The long and the short of it is the ...

The finish and quality was as good as any others.
The van is reliable and only problem was loose wire on water guage which Avan fixed without any hassles.This van is the most comfortable I have owned and I did own an earlier Avan plus a couple of Jaycos which were good but not as good as this one.
Towing is hassle free and follows me a dream.

Great to tow & so far meets all our expectations.
Poor service from Avan where they did not fit the Thule awning which was a selling point then lied about it.
Make sure you have every minute detail when dealing with the sales people as there were other customers who had similar complaints.
Apart from that very happy with The van.

Nice van, easy to tow. Has rear double bed could do with a little bigger but very comfy if have the inner spring and not the foam. Kitchen consisting of gas cook top, microwave oven, deep bowl sink, 12v range hood with light and 3 way fridge. Rear combination shower/toilet with separate vanity not a problem very compact. It has reverse cycle air-con. Would recommend.

We have only had the van for about 4 weeks, but travelled from Adelaide to Townsville including a fair amount of central QLD. The only problem we have experienced is the water gauge doesn't always want to work. We are only keeping the tanks half full to keep the weight down and we don't need 180 litres as we don't free camp all the time. We are very happy with the quality and appearance of the van. We put a adapter on the table to swing it at different angles to give us more room sitting at it. Tows beautiful.

We have found our van to be great to tow. Only issue we have is the table is hard to get in behind and the seat are very uncomfortable, but hey you are not supposed to be sitting behind them for hours so no big deal. We did find that our dealer supplied us with the grey water hose and didn't mention that we needed a connector. However we were asked to read all the supplied material and it does say to buy a connector of the correct size. We have not had our first month service so I guess we will find out what the service is like then. But so far it has been good.

Recently purchased second hand and full of bulldust but good bones and a good price that allows minor repairs without over capitalising.
Excellent spacious van with low weight, tows well and love the windows that can be secured open unlike many other lightweights that have click clack windows that can readily be opened fom outside that is no good for free camping.
Would like the tunnel boot fully closed off from interior.

Ordered new Aspire 402 in June 2016 delivered LATE November 2016. Full of faults as listed below.
1/ parking brake not adjusted at all
2/ drivers side rear clearance light faulty on pickup, needed replacement
3/ ac remote cable hanging 150 mm below chassis
4/ large drawer under cook top rocks laterally 20-30 mm as it is opened
5/ grooves cut into fascia under said drawer to allow for drawer slides
6/ 30 % of screws used in internal fit out were either loose or had stripped screw holes
7/ bed lifting handle had screws protruding through ...