Happy customer. Great products.
As a first time user - online store was easy to navigate. They carry the full range of Environ. Pricing is good and shipping was fast. Everything was well packed. Happy camper.
Fantastic products. Amazing service (even during lockdown)
I've been buying my Environ exclusively from Concept skincare for close on a year now. Super professional and they never disappoint - even whilst we've been facing lockdowns (grrrrr) what really impressed me was when i needed to add to my order and they got back to me near instantly at 10 pm on a Sunday. Talk about great service. and my order was at my door step just 3 days later.
Its been an absolute lifesaver to be able to order my little beauty 'pick me up' online. And the extra special discounts don't hurt either.
If you are not already using Environ - you need to make the switch. My skin hasn't looked better. My personal fave - Environ's Radiance CBoost cream. It's honestly that good.
Cannot make contact
This company charges international bank fees even though they claim to be an Australia Company. They are definitely not Australian. You cannot contact them through any other means other than email. The phone number on the website is not a real number. I find this practice quite deceptive. This company will not allow me to remove products from my shopping cart, so I cannot proceed with my purchase. In addition, now that I have read some reviews claiming that their product is "fake", I'll take my business elsewhere. Very disappointing experience ...with the customer service of this company. Not sure that the products are fake, but given I cannot call them up and discuss my order issues, I have decided not to use them any more. In addition, their response to my previous email regarding additional bank charges was condescendingly generic. Very disappointed....
The reviewer stated that an incentive was offered for this review
My skin has never looked better
The ACC Retinol product is fantastic and gives a much needed boost to my skin. I use it two or three times a week - at night - in conjunction with my regular environ moisturiser and have definitely seen an improvement in my skin - everything just looks more refined. I'm a regular client of concept skincare and very happy. Service is on the ball. shipping was quick and the one time I ordered the wrong product exchanging it was hassle-free. Cant beat their discounts and special offers.
First Class Service
Products arrived today in record time. For those who don't know Environ try their utmost to prevent discounting. I appreciate the service that Concept offers. Their products are factory sealed and always completely fresh - and I'm paying nearly 30% less than what i usually pay at my local beauty parlour. Thanks, Amy! I've been purchasing from them for close on 3 years without a hiccup.
Love Dermalac. Love Concept
Ordered online Monday and dermalac arrived Friday. Product was well packed and most importantly had a long shelf life which I was very happy about. I try and eek out every last drop of my previous lotion. Can't live with out it ;-) Great shopping experience.
Product OK, company somewhat misleading
It's annoying to purchase a product from an Australian website only to discover that it's not an Australian company. It took 6 weeks for the product to arrive due to shipping delays and I had to pay an international surcharge on my credit card as it was a foreign transaction.
I also don't like how you need to pay an extra $20 if you want insurance. These days all packages seem to be tracked and I've never been charged extra for this service.
Recently been introduced to Environ - and the results have been amazing. Even better is being able to sidestep the 'salon only' prices and buy online. I've used Concept twice now - and orders all arrived in double-quick time with free delivery. Environ is a South African brand - and ConceptSkincare are independent retailers which allows them to set their own pricing. They're ultimately setup for existing users of the brand - but Amy has been super-helpful in recommending which products to move to next. My only complaint was that i wished they included more samples with their orders ;-)
Great service & good pricing
I've been a long time Environ user and have only but had great service. Products are significantly cheaper than at my local stockist and can't beat their regular specials. Happy customer.
Don’t do it.
My wife ordered over $280 of cosmetics off this dodgy company, the items did not arrive & they are saying no refund until the so called items are returned to them. We keep getting an the same response from them saying this. The phone number that you can call is not connected and even the fair trading Australia are saying this. I would not go near this company or the other company enviro skincare, which I think ? Are the same.
Unauthorized stockist of Environ Skincare
This website sells Environ skincare online, claiming they are locally based in New Zealand, then found they also have a website for Australia and the UK. Products are sent from the USA. This company is an unauthorised Environ stockist from the USA. Environ prides itself on its brand and only sells their product to authorised stockists instore, you can find a list of stockists world wide on the Environ website. According to Environ South Africa they do not allow the selling of their products to be purchased online due to the nature of the pro...duct. These are cosmeceuticals, meaning they are very active, and can be harmful on the skin if customers choose to self diagnose, this product is only sold by authorised skincare specialists or dermatologists. Don't become a victim to counterfeit skincare products. I contacted the support team at concept skincare once I found the article on the environ skincare website, this was after my $170 purchase, they have not responded. Payment is made only by Paypal. http://www.environskincare.com/press-release/environ-unauthorised-stockists-press-release/ October 26th 2018 Update: Fake Environ products Ok so this is a follow up from my last post. I brought the real products today from a local business. I made the mistake earlier in the year by purchasing product online from concept skincare, which btw the real company www.environskincare.com do not allow their stockists to sell online due to the nature of the product. I have pictures of both products and ingredient list of each. This company is selling fake environ products. The products on the right are real, the products on the left are fake.
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