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My Hair Care & Beauty
4.9 from 988 reviews · View Statistics
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Reviews

  • Product Quality
    4.9 (276)
  • Return Claim MadeYes (7) · No (305)
  • Shipping
    4.9 (260)
  • Customer Service
    5.0 (2)
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Excellent service

published

Ordered and received delivery next day, Thankyou fantastic customer service!

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Moussa
MoussaSydney, NSW

Excellent Service

published

Ordered pure shampoo and conditioner and mask. Competitive prices. Cheapest online and loved the bonus samples. After support was quick efficient and very professional definitely will use this company again. Received within 3 days.

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Amazing customer service

published

I recent brought an item on line and released it was the wrong one. I called the customer service team and it was sorted out in seconds with no fuss. The lady on the phone was fantastic (wish I caught her name) the service I have ever received. Thank you so much

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Bec
BecMid North Coast, NSW
  • 2 reviews
  • 1 like

Product does exactly as it says it does

published

I ordered Swartzcoft cool blonde mask. Blonde me to freshen up my platinum blonde hair. I found this product amazing. My hair was very soft, full of volume, shiny and bright.
The mask also left my hair smelling awesome. I highly recommend this product.

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Jen
JenWestern Australia

Great styling tool

published

My Silver Bullet Fastlane Gold Ceramic Curling Iron (32mm) was easy to use and curled my hair well. It heated up fast. I am very happy with my purchase.

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Krissophie
KrissophieGreater Melbourne (Metropolitan), VIC
  • 4 reviews

Great customer service and amazing product

published

I am extremely happy with my 38mm wide hair straightener! I love Silver Bullet and always have preferred it over GHD which I also own. However it is the first time I bought the wide plate and I couldn't be happier! It gives beautiful, elegant big curls or waves depending on how you want them. Also, Kristy was great help and very friendly. Great customer service. Highly recommended.

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Playful R.
Playful R.Metropolitan Adelaide, SA
  • 5 reviews

Examplary

published

I enjoyed my purchase with My Haircare & Beauty. There was an item they sold out but they assisted me either add on a small amount of money for the larger bottle or refund, which I chose the latter, & they were quick to respond. They also included a good sample size mousse to 'consolidate'? It was very thoughtful, thank you!

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Lib
LibMid North Coast, NSW
  • 3 reviews

Great prices. Good website. Fast delivery. Very impressed!

published

Excellent range of products at reasonable prices. Even got a free upgrade on my order. Definitely will buy from again!

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Talita
TalitaSydney, NSW

Incredible efficiency in online shopping!!

published

I loved shopping with this company. I made the purchase in the afternoon, and the product was dispatched for delivery on the same day and arrived the next day at my house. The product came very well packaged. I would definitely buy again.

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Ash
AshSydney Surrounds, NSW

Terrible customer service

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Todd
ToddGreater Melbourne (Inner), VIC
  • 2 reviews

Fantastic customer service and fast shipping

published

My first time ordering from your company and I am very impressed. The call was handled by your friendly and helpful staff and shipping was very efficient. Keep up the great work!!

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Lesley
LesleyNorth-West & West coast, TAS
  • 2 reviews

From Wo-To-Go .. .. .. .. VERY IMPRESSIVE!!!!

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Sally H
Sally HSydney, NSW
  • 11 reviews
  • 11 likes

All the top notch products and always best prices & super fast shipping

published

Always so happy when I purchase products from my hair care! Always the best brands, super fast shipping, always wrapped well so they don’t break and love the treats they are famous for adding in the box! :-)

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Kathy Barun
Kathy BarunGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Delivery

published

I have received my products within 3 days so very impressed thus far. Looking forward to trying the products and hopefully getting fantastic results.

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Annette G
Annette GDarling Downs, QLD

Unparalleled Customer service ethos

published

This company express posted a replacement order when Australia Post gave my original order the grand tour of the East Coast. 'My Hair Care & Beauty Online store' mopped up other's whoopsies in a kind, gracious and responsive manner so that the customer was not the one put out. How rare is that? I am humbled that they looked after my order so well and feel more than confident that this act of goodwill reflects the practice of a business that deserves and will continue to enjoy my return patronage. Very happy customer.

  • Incentivised Review No
  • Date PurchasedFebruary 2022
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Questions & Answers

Ally
Allyasked
My Hair Care & Beauty

Can you use the Heart of Glass intensive treatment on brunette hair?

1 answer
My Haircare & Beauty
My Haircare &.My Haircare & BeautySend a private message
margaret
margaretasked
Online store

What would be the best rollers to use for short, fine hair, please. THANKYOU MEG KELLY.

No answers
Julia
Juliaasked
My Hair Care & Beauty

Hi, I want to buy few Joico color intensity metallic semi- permanent VIOLET. How many available and how long for delivery? Thanks,Julia.

No answers
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My Hair Care & Beauty

Extra Information

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My Hair Care & Beauty is a ProductReview.com.au Awards Winner for 2021, 2020 and 2019. Learn more

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