Best Beauty Product Retailers

Since your company was involved in a significant data breach, I have been specifically targeted by an sms scams today. That’s after emailing you to… Read more

complain and requesting all my account and data be deleted as I wanted no further business with you.

Furthermore, you delayed notifying me ( all your customers ) for an unreasonable amount of time. My full name, email and phone number and purchase history, it’s probable also my address, were all sold/stolen.

Shame on you . This has been reported and Karma will catch up.

I absolutely love cosmetic capital the quality and range of products is incredible and the prices are even better! You cannot get cheaper, there… Read more

customer service is incredible I highly recommend cosmetic capital. It’s my go to for all of my cosmetic needs

Extremely disappointed with my experience with Pump Haircare. My order was marked as delivered, however I never received it. The courier left the… Read more

parcel unattended on my front porch, where it was subsequently stolen. Given that no one was available to receive the package, it should have been taken to a nearby post office or collection point instead of being left exposed.

What made this experience even more frustrating was the lack of support from the Pump Haircare team. Despite explaining the situation, I received little assistance from Amanda and no meaningful effort was made to help resolve the issue or provide a satisfactory outcome.

As a customer, I expect both reliable delivery practices and responsive customer service when things go wrong. Unfortunately, Pump Haircare failed on both counts. I would not recommend purchasing from this company based on my experience.

CREED OUD ZARIAN Strawberrynet delivered in spades. Cheapest price on the internet by far, authentic, delivery as described and the product is superb. Will be happy to use Strawberrynet for future purchases. The perfume is fantastic!!

I have bought previously from the sister store but I have to say my hair are& beauty online store is the best ever not only have very good decent… Read more

prices and discounts but offer free samples as well that’s a win for me !I have purchased the medik8 product in unbeatable price and they also gave me free medik8 samples ! I have bought from actual medik8 company products and they never never gave one sample never.Also very fast shipping next day amaze I recommend my hair care beauty to all my friends and relatives and strongly recommend it best purchase I made

Very good prices, and great customer service from Feeling Sexy.

Shaver Shop Kawana Waters, well above average customer service and advice regarding head shaving & crew cut products from Ronan on several occasions. Definitely a return customer. Show details

Outstanding Customer Service! ⭐⭐⭐⭐⭐ Although I was disappointed with the quality of the tray that came with my hand care set, I was genuinely… Read more

impressed with how Glasshouse handled my complaint.

Their response was incredibly quick, friendly and professional. They offered a replacement without any hassle, even though it was a gift and I didn't have a receipt.

It's wonderful to see a company that truly values its customers. Thank you, Glasshouse!

Australia Customer, Don't waste your time and order from them, guarantee the goods will never get delivered. Customer service can't provide you with… Read more

tracking number as well. There are other local companies that trusted and will receive your order, please do your search.

My experience on software skin has been incredible. I noticed results quicker than anticipated. I went on this formula recently, started tapering… Read more

onto it as of 21 August. The below photos are a side by side in the same morning natural light, no make up. One was taken 4th Sept and one was taken today (28 sept) I’ve been following all their advice they provided outside of the prescription skin care, wearing tinted sunscreen daily to keep the sunspots and melasma away. I live on the beach so the sun is unavoidable for me. Its working great for me and still have a lil time to go before i switch to the maintenance formula.

The process is so quick and easy, spoke online to a nurse, shared my skin care concerns and goals. She gave me great affordable product recommendations on my cleanser, moisturiser and tinted sunscreen. Advised me of a realistic timeline id start seeing results. It was very informative and I couldn’t be happier with the results so far.

Contacted support when I was unable to see a gift with purchase appear in my cart to ask if it was a known issue. I had not contacted them when it… Read more

happened a few times previously resulting in me missing out on the gifts and/or promotions. Klaire was polite and very kind when trying to assist me. She even arranged a small gesture of goodwill for the ongoing issues I had to use towards my next purchase. It was a nice surprise on a Friday morning ❤️❤️

The response timeframe to my questions were extremely efficient and impressive communication lines.

I bought a universal travel adapter and a set of 8 wheel protectors. Both these items are very good and will be great when we next travel overseas. I bought them on the Black Friday sale, so they were a reasonable price.

Great products and prices. The items that are sold out are clearly marked. Fantastic customer support as well.

Omggggg, looove the packaging, looove the samples, love the delivery time, I am in absolute awe, wish I could give 7 stars, so happy, all genuine products Show details

I bought Patchouli Muse. It's a beautiful scent. Arrived today.

I ordered two eyebrow sticks for an interstate trip. One lid was so hard to open I had to ask a random stranger in the hotel hallway to open it. The… Read more

colours were great, but went on gluggy and clumped. Back and forth to customer service - proof of purchase, photos, videos. Standard response - never happened before. I pushed back, supplier contacted, supposedly. Same response - never happened before, although there had been an issue with a lid. Very disappointed. I went to an important function with no eye makeup. Never again! Buyer beware!!!

This was one of my best online shopping order experiences! My parcel arrived in 3 days without express shipping so I wasn’t left waiting. Also it had… Read more

filling inside so the products wouldn’t get battered. I ordered a Roundlab Birch Juice Moisturising Sunscreen which was exceptional, and they were even so kind as to give be two samples. I will be back again for more products!

I ordered 8 or 9 X 3 pack of expensive condoms as THEY were out of bulk. I spent over $40 PLUS postage. And they literally sent me 3 CONDOMS!?!?!?!… Read more

with a receipt for 3 condoms. When i have a screenshot stating 9 ITEMS and what i paid. WHAT THE!?!!!! THEY DON'T EVEN ANSWER THE PHONE. HAVE SENT AN EMAIL. I WANT MY FULL ORDER OR I WANT A FULL REFUND. RIP OFF. Who runs this business!?!?!

Extensions feel so soft and luxurious, highly recommend there amazing

I am so impressed with the service. My initial order was delivered very promptly but unfortunately someone at Australia Post had sat on the box and… Read more

squished it. A new order was prepared even before I had a chance to drop the damaged one back in the post. Again, super quick delivery and all in one piece. Thank you. It is very rare to get this level of customer service these days.

Best products and customer service! Always shipped in a timely manner.

Bumble and Bumble products – I live in Malaysia. My first order was of 2 items. One arrived in a few days. Very fast. The other was out of stock but I had a series of friendly… Read more

mails from Sara which eventually led to a speedy refund and a further order of 3 items from me. Lovely personal service. Very pleased with oz cosmetics and will be recommending to friends.

Updating the above. My second order of 3 items arrived in 5 days. Excellent service again. Love the items too. Thanks OZ Cosmetics!

Placed an order 28/10 still at pick n pack status 2 weeks later. No response to emails or phone messages and they wont answer their customer service line. Appalling. Never again. I have requested refund from Paypal.

Huge shout-out to Jordan and Yasmine (apologies if I’ve misspelled your name!). Both looked after me exceptionally well. Their customer service was… Read more

outstanding, and their knowledge of fragrances was truly exemplary. Their passion, professionalism, and willingness to go above and beyond made the whole experience fantastic. You are both a real credit to the business. Thank you for such an exceptional experience! ⭐⭐⭐⭐⭐

Have ordered from these guys a few times now. Fantastic service - prompt responses and bend over backwards to look after you. Thanks to Phrim for my latest order. The Kilian Angel Share was a big hit for date night Show details

Best gift ever! Beautiful signature scent and very high quality too.

Bought a supplement for my Mrs. and waited for one month and no update on delivery. Cancelled their monthly subscription BUT was still charged for… Read more

it. Emailed to find out more information but no reply. Tried tracking my order and it appears to be delivered to NSW instead of my place in WA.

Opalescence whitening toothpaste. Have used this product for 3 weeks now and have seen a slight improvement in the colour of my teeth which I’m happy about. Great flavour too. Show details

Product never arrived – Very unimpressed with their service. When ordering I received no order or reference number, just an email confirmation. When contacting them to ask… Read more

the status of my order, as 3 weeks had passed, I was given a tracking number to contact their courier directly (is this my responsibility?) I contacted the courier who advised I would have to contact Cosme De as they could not advise that status of the transit (which differed to the courier's website that stated it was waiting in the Hong Kong hub for 10 days). I am now in a perpetual loop, no response has been received from v to my previous email, I'm $120 down, wasted a lot of time and no product. As they are a retailer of goods they should at least be able to ensure they arrive at the purchasers premises. Be careful