Reviewer Photos & Videos
I finally have to admit this is grey market product
I have been ordering from Strawberrynet for many years, mostly without issue. However, in the last couple of years, I've noticed their products have an increasingly short lifespan and are even sometimes past their 'best before' when they arrive. The final straw for me was my Lancome parfum going off when I was halfway through the bottle (100ml). I wear perfume every day, so I always go through a bottle well before it loses its life. I have also noted that their prices are nowhere near as cheap as they used to be and I can usually find the same items for the same price or less elsewhere. All in all, I won't be ordering again.
Terrible Financial Services - Horrible Customer Service
My entire journey of trying to shop with this company was nothing short of frustrating and disappointing. I do recommend you to stay clear from this website. The prices are cheap for a reason!
I've attempted to make a purchase through a 3rd party rewards program on this website for $950 as this website offers me a cashback of 10%. Their only requirement is to make the purchase through their link. I suspect Strawberrynet doesn't want to include them in my purchase as I've attempted 3 times to purchase the same items, and they keep saying to me t...
Excellent service in response to a problem
In my previous review, I was very critical of this company because of an inability to have two damaged and unusable lipsticks replaced. I had not checked the lipsticks before the 30 day return period- however the company has acted very honorably in responding to my complaint. I am impressed and grateful.
Easy ordering, speedy delivery
I had tried many stores trying to find a specific lipstick. Tired of searching, I decided to go to StrawberryNET. I immediately found the product I was wanting and made the purchase. The product arrived within days. I was most impressed with the service and would thoroughly recommend making a purchase from this company.
Very satisfied with products. Didn’t take long to receive-was packed very well. Will be ordering again. Will recommend to friends and family
An amazing company
Have been using Strawberry Net for nearly 20 years (I know, time flies!) and have found them to ALWAYS be efficient and professional. They have a number of reputable brands with a large range of products within those brands. The products are authentic and I have never had an issue with any product. Have bought skincare, make-up, perfume and hair products. Awesome prices too. Highly recommended. Oh and their loyalty programme is very nice indeed.
speedy delivery of a good range of beauty items to choose from
very easy site to navigate esp if I only want a specific product or brand
I am pleased the products are original not copied and its helpful that reviews are posted
I would like a few more brands to be available however that wont stop me shopping at Strawberry Net
I only use products of two Beauty Houses and StrawberryNet always have
A great range for me to find the products I use , at an excellent price.
They are original products , excellently packed and delivered without problems.
I have bought from them for years.
Product was great
Delivery took longer than expected. And I have had real trouble subscribing from the incessant emails I now receive. I have tried using the "unsubscribe" button on the email to no avail. It tells me my email address is invalid even though it is a valid email and I can log into my account with it and I can update my password with it and Strawberrynet use it to email me on an almost daily basis. Annoying and is no incentive to use this company again.
Have loved this product for a very long time & StrawberryNET is the only place i could find it IM IN LOVE!
Great place to shop
The products are top quality and exactly as described. Packaging is premium and protects the items well. Delivery is quite fast considering I live in a remote location.
Clinique Moisture Surge is light, but very effective cream. It leaves your skin feeling soft and plump without a heavy oily residue.
Stay away from these people
I ordered a Guerlain L'Homme Ideal L'Intense EDT. I have been using this product for over 5 years and I know it back to front. I was instead sent some fake, cheaper product with a fake packaging. In the photo below, the black one is the product which was advertised and the one I ordered. I was instead sent the clear one which is cheaper. It smelt different, didn't last an hour where the other stayed 8 hours when worn. Fake! Fake! Fake! I am really furious and I have let them know. I demand that they send the correct product which was advertised.
Fraudulent Sale, not as ordered and paid for.
I ordered two jars of their advertised product Estée Lauder Resilience Lift night lifting/firming Face and Neck crème as exactly advertised on their site, instead I received two jars of Resilience Multi-Effect Night Tri-Peptide crème.
This product is totally different and I dislike the texture. They told me it was the ‘new’ product but they deceive people by putting on their site the actual photograph of the original product. Fraud.
I also noted that a company named ‘The Beauty Club’ here in Melbourne have twice deceived me now as Strawberrynet...
My product had been dried out and I was unable to use it at all
Dried out when open. Looks like it's been sitting around in the factory.
East to navigate store but product was not usable
Questions & Answers
R Lancôme products the real deal. Ordered Lancôme nutrix body butter half the price than it is at David Jones.
Is Lancome Nutrix 'The Real Deal'..?
Get an answer from our members and StrawberryNET representatives
Other Beauty Product Retailers
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.