Oz Hair & Beauty

I’ve shopped with you before and I’m very happy with everything

Such an amazing range of products to choose from, great customer service. Had a small issue with an item, and Bronte has assisted me efficiently and promptly to resolve the issue. Thank you so much!

I am always pleased with the quick turn around on orders. Unfortunately, there was a leak during transit of my conditioner. However, Bronte quickly responded to my concerns and resolved the problem with a replacement turning up very quickly. Appreciate the great customer service and turned a negative experience into an extremely positive one

Best price! Great delivery service, never disappoints. Thanks Oz hair & Beauty!

Great products and always super fast shipping. Had a small issue with the delivery drivers, Bronte responded to emails super quickly and all was resolved! Great customer service :)

I’ve been shopping on Oz hair & beauty for a while and they never disappoint.
My orders always come so fast within a week even less. The customer service is truely amazing, they are always there to help with what product is best and answer any questions I have, they are prompt, kind and fast.
I will continue shopping here forever!!!

Purchased hair care products Wednesday, they arrived the next day - Thursday (I do not live in Metro area, so this in itself was amazing). When I opened the box, the pump on my bottle of conditioner was broken off. I emailed to let Oz Hair and Beauty know this and asked if perhaps they could send me a replacement pump. This is what happened next:

1) Jasmine in Customer service replied the same day, offered an apology and said a new pump would soon be on its way.
2) Thursday night - I received an email confirming an order was on its way.
3) ...

Can't rave enough for the wonderful customer support! Bronte replied to my email in no time and the resolution of my problem was resolved ASAP and successfully, without any inconvenience to me at all. I was ultra impressed with the care I received.

Excellent customer service from Jasmine and the product arrived in a timely manner. Very impressed with the service and will definitely order from Oz Hair and Beauty in the future.

Very satisfied. It was easy to find what I wanted.

Loved that they carried a brand I love. Had an issue with the pump on a shampoo. No questions asked deliverd me a new one the next day.
That's great customer service and I will keep shopping here at OZ

After my parcel went missing in the post, I rang and spoke to one of the customer service ladies, Bronte. She sorted this out for me so quickly and organised a replacement to be sent to me all in less than an hour. Thank you Bronte for your fantastic customer service

Always fast delivery, packed with care, free samples wich i love! They also have a huge range and always stock what i want at fair prices.

Great customer service & communication. Good range of products & fast delivery.
Will be purchasing again.

The team at Oz Hair & Beauty are the best when it comes to online service and the website is so easy to use and shop from. I have purchased from them twice now. My first package was lost in the mail and they promptly replaced it. Today I purchased again and after forgetting one item, I contacted them via the online chat window and within minutes was able to add the item to my existing order. Really no-fuss good customer service.