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Reviews

4.9

1,045 reviews
5
(998)
4
(20)
3
(3)
2
(3)
1
(21)
  • Product Quality
    5.0 (739)
  • Return Claim MadeYes (23) · No (793)
  • Shipping
    4.9 (562)
  • Customer Service
    5.0 (3)
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Amy S

Amy SSydney, NSW

Amazing Website and Service

published

you guys and girls are amazing im so happy with your service and products! Im so happy with all my purchases over the years that i have bought from your online store. Your excellent quick delivery and your parcels are packaged great! Your point rewards are great too. I believe yous are the best on the market. Thank you so much i will continue buying and recommending yous to all my family and friends. Keep up the good work :)

Shipping
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Amy,
We are so pleased that you have such a wonderful experience with us. The points system is fantastic because it allows us to treat you with more goodies!
We look forward to spoiling you in the future :) Xxx

Wanted to try new Nak blonde hair shampoo and conditioner,couldn't go past the price

published

The online store is so easy to navigate and find exactly the kind of products that you're looking for. I wanted a back up blonde toning shampoo and conditioner for when I run out of my current shampoo and conditioner. I did some research and found that Nak have a great range of products at very low cost (on Oz hair and Beauty) I saved $57 that's huge,I was impressed,so I ordered it and it arrived within a week!!!!! I have had similar experiences with Oz hair and Beauty,they are brilliant to deal with,they communicate very well and deliver so promptly....very happy customer.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMay 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Rebel,

Thank you so much for your kind message. We are very happy to hear about your experience and we hope you enjoy your goodies!
Take care OZ Hair & Beauty XOXO

william s.

william s.Sydney, NSW

Warning Australian people order number oz536465

published

They delivered my order to wrong address 1102/26 not 1102/46 and they didn’t refund my money when I asked for refund ,unbelievable
Seller should take responsibility for their mistake , I have all my conversation with them , they accepted that they delivered it To the wrong address but they want keep my money ,I’ll ask my bank for money charge back
Be aware ppl

Shipping
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

The reviewer stated that an incentive was offered for this review

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sammy h.

sammy h.

  • 2 reviews

Amazing products and service!!

published

This website has been a godsent, I have always been very careful of where I purchase all my beauty products to ensure I always get the best price. Oz Hair & Beauty has made all of my hair product purchasing a one-stop-shop, with the best prices, best products and amazing service/delivery time! I have not had a bad experience with this amazing brand!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Sammy,
Thank you for your kind words. We are so happy to hear that your purchasing experience with us has been a good one!
We look forward to spoiling you more in the future :) XOXO

Kylie

KylieSouth East Queensland, QLD

  • 2 reviews

Really happy with the service and product value

published

I got emailed confirmation straight away&updates as soon as the order was packaged& again when it was delivered (by tracked post).Transaction to delivery was really fast.The price was fantastic also.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMay 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Kylie
We are so pleased that you had such a wonderful experience, we look forward to spoiling you in the future with more goodies!
Take care, Oz Hair and Beauty XOXO

SKD123

SKD123Sydney, NSW

  • 10 reviews

Fast delivery, great prices, very happy!

published

Second purchase and second great experience!!
- great discounts available
- really fast delivery (like 2 days during a pandemic, wrf??)
- everything arrived safe & sound
Will defo shop with you guys again thanks so much :-)

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMay 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi there,

We are so happy to hear about your experience with us. We hope that you enjoy your products and we can't wait to spoil you again!
XOXO

Ria K.

Ria K.South East Queensland, QLD

Easy order and super fast shipping

published

Very fast delivery that exceed my expectation. I ordered my items, Evo hair products, from the website on Friday around 2 pm. It was then posted by the website Friday evening and I could not believe that it arrived on Monday afternoon. It was public holiday in Queensland and during this season where delivery took longer, it arrived so fast! Items were well packed and boxed, easy ordering and very good pricing! 5/5 for me, will be ordering again!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedMay 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Ria,

Thank you kindly for your review. We are so pleased that your order arrived so swiftly. Enjoy your goodies :)
XOXO

Lucy H

Lucy HSydney, NSW

Amazing service!

published

I ordered online expecting with the delays for my item to take ages but the service was incredibly prompt from the moment I ordered. Very impressed! Will use this site again!

Product Quality
Shipping
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Lucy,

We are very happy to hear that you have enjoyed you experience with us. We hope you enjoy your treats and we hope to see you again soon :)

Beverly L

Beverly LSydney, NSW

Great quality and value!

published

I have now purchased numerous hair products from oz hair and Beauty! Each time, the product comes as described and super quick. Great customer service! Highly reccommended to my family and friends.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Beverly,
Thank you for the kind words.
Looking forward to spoiling you again in the near future.
xxx

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Kaye

KayeMid North Coast, NSW

Great product, great service!!

published

I wanted a particular product. Navigation of the web page was easy and efficient. Checkout and payment ditto (plus I could pay with PayPal - an added bonus!!).

Delivery - ordered on the 16th April, packaged and sent that day, arrived on the 20th. Super pleased with packaging as well.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Kaye,
We are glad to hear you could enjoy your new goodies nice and fast.
Enjoy & we hope to treat you again very soon :)

Diana

DianaSouth East Queensland, QLD

Excellent customer service and communication

published

I would like to say how impressed I am about Oz Hair & Beauty online store customer service. I ordered a Moroccanoil and a Pureology hair mask as well as a facial roller as a gift for Mother's Day. The stock had unfortunately ran out but the customer service team contacted me right away with options and ordered the stock in for me that day. The following day I received another email that the stock has arrived and they have already dispatched my order with a tracking number. I am so happy about this and cannot wait to receive the products in the mail! Thank you Oz Hair & Beauty!

1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Diana - Thank You!
We are so happy to hear we could help you with your Mothers Day gift!
ENJOY x x Happy Mothers Day x x

APope

APope

  • 3 reviews

Best store for hair and beauty products.

published

I have been purchasing for the past couple of years from Oz Hair and Beauty with no hassles. Delivery is always really quick and considering the current crisis I expected my purchase to be delayed but the parcel arrived within a couple of days.
The products are well packaged with the tracking provided.
They have a great selection of hair and beauty products at amazing prices.
Thank you to the OzHairandBeauty team!

1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Thank you for the positive feedback!
We are very thankful. The team at Oz Hair & Beauty cannot wait to spoil you again soon :)

Sherry M.

Sherry M.South East Queensland, QLD

  • 3 reviews

Fantastic service & communication, fabulous products, great prices & a user friendly website.

published

100% satisfied! Wonderful service & communication, fabulous products, great prices, friendly & speedy phone & email replies & a user friendly website. I was unable to find the products I needed from anyone else.

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

THANK YOU :)
Enjoy your products and we cannot wait for you to order with us again!
Take care xxx

chicky

chickySydney

  • 6 reviews

Refreshing to deal with a responsible and responsive company

published

Being an oldie (but goodie) I am not savvy dealing with on line orders. I purchased the wrong shampoo and was dreading on how to deal with this. I was assured that this was not a problem and was instructed to simply not accept delivery and the product will be shipped back to them. I will then be receiving a full refund. I was able to track the order and then was contacted by Kirstie that a refund will appear on my VISA .
This is in stark contrast to another on line experience with another company that not only does not warn customers that they do not refund, but also charged me more than twice for postage for a fraction of the weight of this order.
I will definitely give this company priority when purchasing beauty supplies.

Return Claim MadeYes
Date PurchasedMarch 2020
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
Leesa MB

Leesa MB

  • 2 reviews

New go-to store/product!

published

Fantastic experience, came super quick and am in love with my new shampoo and conditioner. My hair has never been so voluminous and glossy! Overall very happy girl!!!! Will definitely be back!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Leesa,
Thank you - Glad to hear you are loving your new products.
Thanks for the positives vibes xx

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My absolute go-to for hair care & beauty products!

published

If you don't shop with Oz Hair & Beauty, you're missing out! Not only do they offer all my usual products at great prices, I've scoped out and tried new products through them too (love the sample sizes you can purchase of some products). Shipping is so fast and customer service is 10/10. And of course, love supporting a local Aus business too! Thanks for being the best guys xx

Product Quality
Shipping
Return Claim MadeNo
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

THANK YOU <3
You are amazing xx

Karyn

KarynNew South Wales

Exceptional Online Experience

published

Great online store. From placing my order to receiving my products, the whole experience was so easy and handled so professionally. It took only 3 days to receive my Olaplex trio pack!!!
Their online shopping store made it so easy to navigate through the many products that they have. I found the products that I was looking for in just seconds, and together with the professionalism of the online staff through to the efficient and fast delivery, I was more than satisfied.
This was my first ever order with Oz Hair & Beauty, and I will never shop online for my beauty products anywhere else!!!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedApril 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty
Rebecca

RebeccaSydney, NSW

  • 2 reviews

great store

published

They stock a huge range of hair care and beauty products and provide a very quick shipping service. Have purchased a few times now and have never had any complaints!

Product Quality
Shipping
Return Claim MadeNo
Date PurchasedFebruary 2020
See all answers
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Rebecca,
Thank you for taking the time to leave a lovely review.
Have a lovely week & we cannot wait to spoil you again xx

So Convenient

published

Highly satisfied -love the convenience especially at this time in our lives when we are self isolating for an unknown time and an unknown future. I have recommended Oz Hair to my daughter , extended family and friends and colleagues
I will continue buying from you in the future.

Shipping
Return Claim MadeNo
Date PurchasedMarch 2020
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Perfect. Wouldn’t buy my hair care anywhere else !

published

Such a late rage of products and the prices are great! Wouldn’t shop anywhere else for my hair products. I’ve been buy Formosa hair for 3 years now and I love how fast and hassle free the postage is!

Shipping
Return Claim MadeNo
Date PurchasedDecember 2019
1 comment
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Kate,
Thank you for leaving us such positive feedback!
We cannot wait to spoil you again soon xx

Page 1 of 53

Questions & Answers

Great

Greatasked

Oz Hair & Beauty

Where do you source your creed fragrances?, are they genuine?

1 answer
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi there,
Yes I can confirm all of our products are 100% genuine.
If you have any other questions please do not hesitate to contact us on enquiries@ozhairandbeauty.com

Jacqueline L.

Jacqueline L.asked

Oz Hair & Beauty

Hi I would like to know how the bottle of lux oil comes? Mine wasn't sealed and I found that strange because just about everything is. The 2 - 1 litre sham/conditioners were sealed so it made me feel to enquire.

1 answer
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Jacqueline, I can see that you have sent an email to our enquiries email address regarding your new products so I will send further information by replying to your email. :)

Candy P.

Candy P.asked

Oz Hair & Beauty

Why is my parcel not shipped yet ?

1 answer
Oz Hair & Beauty
Anthony N.Oz Hair & Beauty

Hi Candy,
If you can please send us an email to enquiries@ozhairandbeauty.com with your order number or the name that this order was placed under we will be able to look into this for you

Get an answer from our members and Oz Hair & Beauty representatives

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