Great range, excellent pricing, fast delivery and awesome customer service. Easy to find what i wanted and quailty outstanding. Will be a return customer for sure. Incorrect product sent and have been notified in the same day to keep the incorrect and they will resend correct product. Win/Win!

My fanola shampoo arrived, thank you! Just a tad annoyed that the lid for my shampoo was broken, but I can’t complain since I got it for an awesome price. Thank you :)

I have been purchasing from Oz Hair & Beauty for some time. I have rarely had to contact Customer Service, but due to a small glitch on the site I had to contact them today. Jessie answered my call and was exceptional to say the least. She was very friendly and helpful. She resolved my issue very promptly and rang me back within a very short time to let me know. Then she also followed up with an email.
This is definitely the reason why I will stick with this company and recommend them to family and friends. Thank you Jessie!

My order came quickly,very excited for my new products!! Excelent Customer service!!!Any issues they glad to help!!! Very responsive,very helpfull. Will order from them again soon. The best online store!! Thank you!!!

I ordered on a Thursday before 12pm and it was delivered the next morning! First time ordering with them and found their prices to be very competitive and also loved that they’re on Qantas Mall so can earn some points while saving money!
Very impressed and looks like this will be my new place to shop for everything hair and beauty! Thanks guys!

I bought the olaplex no. 3 (sold out in most other stores) and Gama iQ hair dryer. The olaplex seems legitimate and has helped my hair recover from mild bleaching/heat damage. The Gama IQ hairdyer is fantastic for my curly hair and carpal tunnel. SO light and works quick to dry my curls with little damage. I had a broken part on the dryer which the customer service were very quick to sort out a replacement part for me. Fantastic service and would shop with them again

I just want to thank you for the best service ever.. I have always gone with Oz hair & beauty for amazing products for my hair but also the great service I receive. I put an order this morning and it already has been shipped this is fantastic news. Thank youuu for the greatest costumer service and amazing hair products at great prices !!!!

So many follow up notification emails after ordering products, knew exactly what was going on with my products once despatched and customer service (esp Dominique) is so quick to assist all queries!

This a fantastic hair dryer, I highly recommend it.
I had the twinturbo 2600 previously and it lasted me 12 years!!
Customer service was amazing too, tracking the product along with you to make sure it reached safely.

I ordered some items online and when I received the box, I noticed one of the eyeshadow palettes had been damaged in transit. I emailed a photo of the damaged product and Dominique instantly replied and before I knew it had dispatched a replacement. So happy with the quality and service of Oz Hair & Beauty - I will continue to buy from them!

I received my order and my glasshouse candle was broken. I emailed immediately and within 24hrs received a reply from Jess. My issue was dealt with quickly and professionally and new item has Already been posted out to me express post! Great efficient friendly customer service. Very happy customer

I had some trouble with Australia post delivering my order, contacted Oz Hair & Beauty & they went out of there way to help. Received parcel & very happy thank you! Great quality.

This was my first time using Oz Hair and Beauty. I received a different shampoo to what I had ordered and Dominique from the customer service team was lovely and super quick to resolve the issue! Super happy with the customer service and shipping to NZ was extremely quick, will definitely be shopping again. Thank you Dominique! :)

We purchased a conditioner online and when we used it, it had a strange smell, I sent an email and photos to Oz Hair and they were able to check that it was a faulty batch and replaced it right away.

my kerastase hair oil bottle was cracked in transit. lost the whole contents.
i contacted hair and beauty and told them of my dilema, and without a pause, customer service sent me a new bottle by express mail, that arrived in perfect condition!!!!!!
above and beyond in truly amazing [ and very rare] customer service to me.
love love love oz hair and beauty .xxxxxxxx

I received my candle order within a couple of days of placing my order but when I opened the box one of the candles was broken.I emailed a photo and within 24 hours I received a brand new candle without any fuss or cost.very impressed and would definitely use them again

I have been purchasing from Oz Hair & Beauty for a while now. with great results They have a fabulous range of products and promotions and the customer service is outstanding. Shout out to Jessie who assisted me today with a very minor hiccup with my order, she is a wonderful Beauty Expert. 5 star communication and customer service is excellent, I'm telling everyone I know how fabulous Oz is to do business with. Im a happy customer, thank you!!

Great products, great customer service and fast shipping.
Jessie was amazing, she went above and beyond to ensure a mix up with my online order was rectified quickly.
Will definitely be using and recommending Hair and Beauty for future purchases.

I can't recommend Oz Hair & Beauty highly enough - especially the customer service (shout out to Dominique who graciously fixed up my login issues!). Good customer service is extremely hard to find these days so she is worth a special mention :) Shipping is also impressively fast - even wth the current COVID issues. Prices are also really competitive for genuine products. Five stars.

The customer service has been fantastic. Products received quickly after ordering. I had one item which was incorrect. Rose was really responsive and provided excellent support and resolved the issue in a timely and professional manner. Products are reasonably priced and great range.