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Oz Hair & Beauty
4.9 from 2,349 reviews · View Statistics
See the Best Beauty Product Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Oz Hair & Beauty

Reviews

  • Product Quality
    4.9 (1,821)
  • Return Claim MadeYes (82) · No (1,765)
  • Shipping
    4.9 (1,564)
  • Customer Service
    5.0 (10)
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Princess
PrincessSouth-Eastern Region, NSW
  • 3 reviews

I love the service and the product

published

I’ve shopped with you before and I’m very happy with everything

  • Product Quality
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Shallwedance1950
Shallwedance1950Sydney, NSW
  • 9 reviews
  • 2 likes

Perfect and prompt

published

Such an amazing range of products to choose from, great customer service. Had a small issue with an item, and Bronte has assisted me efficiently and promptly to resolve the issue. Thank you so much!

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Emma
EmmaSouth-East, TAS

Great customer service

published

I am always pleased with the quick turn around on orders. Unfortunately, there was a leak during transit of my conditioner. However, Bronte quickly responded to my concerns and resolved the problem with a replacement turning up very quickly. Appreciate the great customer service and turned a negative experience into an extremely positive one

  • Product Quality
  • Shipping
Oz Hair & Beauty
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Mary
MarySydney, NSW
  • 2 reviews

Best price, excellent customer support

published

Best price! Great delivery service, never disappoints. Thanks Oz hair & Beauty!

  • Product Quality
  • Shipping
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Excellent customer service!!

published

Great products and always super fast shipping. Had a small issue with the delivery drivers, Bronte responded to emails super quickly and all was resolved! Great customer service :)

  • Product Quality
  • Incentivised Review No
Oz Hair & Beauty
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Kundanika
KundanikaGreater Melbourne (Inner), VIC

Best online beauty website!

published

I’ve been shopping on Oz hair & beauty for a while and they never disappoint.
My orders always come so fast within a week even less. The customer service is truely amazing, they are always there to help with what product is best and answer any questions I have, they are prompt, kind and fast.
I will continue shopping here forever!!!

  • Product Quality
  • Shipping
  • Incentivised Review No
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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JR_Sydney
JR_SydneyIllawarra, NSW
  • 2 reviews
  • 1 like

Great products - incredible customer service!

published
  • Product Quality
  • Incentivised Review No
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Steph
StephPerth, WA

Customer Service

published

Can't rave enough for the wonderful customer support! Bronte replied to my email in no time and the resolution of my problem was resolved ASAP and successfully, without any inconvenience to me at all. I was ultra impressed with the care I received.

  • Incentivised Review No
  • Return Claim MadeYes
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Excellent customer service

published

Excellent customer service from Jasmine and the product arrived in a timely manner. Very impressed with the service and will definitely order from Oz Hair and Beauty in the future.

  • Product Quality
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Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Susan H
Susan HGreater Melbourne (Inner), VIC
  • 2 reviews

Excellent service

published

Very satisfied. It was easy to find what I wanted.

  • Product Quality
  • Shipping
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Naomi
NaomiMurrumbidgee Region, NSW
  • 2 reviews

Fast and fantastic customer service!

published

Loved that they carried a brand I love. Had an issue with the pump on a shampoo. No questions asked deliverd me a new one the next day.
That's great customer service and I will keep shopping here at OZ

  • Product Quality
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Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Excellent Customer Service

published

After my parcel went missing in the post, I rang and spoke to one of the customer service ladies, Bronte. She sorted this out for me so quickly and organised a replacement to be sent to me all in less than an hour. Thank you Bronte for your fantastic customer service

  • Incentivised Review No
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Oz hair and beauty for life!

published

Always fast delivery, packed with care, free samples wich i love! They also have a huge range and always stock what i want at fair prices.

  • Product Quality
  • Shipping
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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Michelle
MichelleSouth East Queensland, QLD

Happy first time customer

published

Great customer service & communication. Good range of products & fast delivery.
Will be purchasing again.

  • Incentivised Review No
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
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The best in online service

published

The team at Oz Hair & Beauty are the best when it comes to online service and the website is so easy to use and shop from. I have purchased from them twice now. My first package was lost in the mail and they promptly replaced it. Today I purchased again and after forgetting one item, I contacted them via the online chat window and within minutes was able to add the item to my existing order. Really no-fuss good customer service.

  • Incentivised Review No
Oz Hair & Beauty
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Questions & Answers

Kieran
Kieranasked
Online store

Hi,
I suffer from excessive sweating (hyperhidrosis) under the arms and was wondering how effective your products are in treating this? I'm trying to avoid any aluminium which is what brought me to your site!

Thanks

Kieran

1 answer
Joanne Paton
Joanne Paton
Elsie
Elsieasked
Online store

Do you still hae stock of the Avene skin recovery cream?

Thanks

1 answer
Oz Hair & Beauty
Anthony N.Oz Hair & BeautySend a private message
gertrude
gertrudeasked
Oz Hair & Beauty

How do we know that your products are not imitation products ? Are you an approved supplier to all of the brand's? Are the products from fresh batches?

No answers
See all Oz Hair & Beauty questions

Get an answer from our members and Oz Hair & Beauty representatives

Oz Hair & Beauty

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