The team at Connected Loans were fantastic. They provided brilliant service, professional advice and helped me get into a home loan that was perfect for me. As a new home buyer I had lots and lots of questions - they encouraged me to ask away (24/7 too!!) and put me as ease that asking lots of questions is part of the process. Buying a house is emotional journey and they were there with me 100% of the time from putting in my offer to helping me understand all the jargon.
They also had this online portal that allowed me to apply and provide all my documents whilst I was at home which was really great too. This saved me having time in running around (you know what kids are like!).
We got Derek's number of a friend. A bit unsure of who to go to for an investment loan we thought we'd try him. i called and he answered, a few basic questions were asked and numbers exchanged and them he was at our place the next day! He has been fantastic! He comes to us, has all the knowledge, liases with the banks and "goes in to bat" for us against banks. We are DINKS, but needed alot of flexibility so we can upgrade from our house to a new one, then renovate our old one to sell a few months later, all whilst we build an investment propert...y. We never would have survived against the banks on our own! He fights til he wins for you thats for sure. Derek was at our house within 30mins of us telling him we put an offer in on a house (at 830pm) to get paperwork started for us. he helped with conveyancers, insurance etc. Lots of connections to other businesses that you'll need. He knows his stuff! He sends us texts along the way on progress, or reminders if we needed to send things back etc.We will be forever grateful for his help and service. If only i'd found him 4 years ago when i built my first house! He is not just another banker or lender. He owns the business and gives a dam! He gets paid by the bank but i'd happily of paid for the service. 10/10 Absolutely Fantastic. Very experienced, knowledgeable and they actually CARE. Homeloans for all sorts of situations. They sit down woth you and explain everything! visit the website connectedhomeloans.com.au Ask for Derek- Tell him i sent you! You wont regret it!
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