Contours

Merrylands – Contours Merrylands is great & always friendly. I'm so puzzled by some of these comments. I've been going for over a year now. The staff are great & I get phone calls if I haven't for awhile. They have the regular machines plus treadmills, spin bikes, rowing machine, cross trainers, great variety of classes too. There is a safe area for kids to… Read more

play in & for me I could train there before work & shower & get ready for work there. The sad thing now is I've left that job & now have to find a Contours close to home. I'm going to miss the girls & great facilities.

Great support and friendly environment to train in – I have been a member at Contours Altona Meadows for 3 years and I am now more confident, healthier and stronger lady. The Studio is clean, great customers service and the work is great. You can come into the studio and do your own personalised program written for you by the qualified instructors or if you are looking for an extra push then the… Read more

classes they offer are great. Female friendly, qualified programs, variety of classes, flexible membership options

What a joke!!!! Never sign up with contours!!! – Signed up in feb 2013 where I was told that their policy is they call you if you don't go, never went back due to personal circumstances, after 3 months I sent email to cancel membership due to financial difficulties, reply was that I had to move 22km away or have letter from doctor before I could cancel. 8 months later still no word from anyone… Read more

at contours & hadn't been in but they still take my money. Cancel membership as I moved the req'd distance, sent complaint email to contours who came back with they hadn't contacted me as I requested to cancel a while ago!!! I was still a paying customer, all they care about is your hard earned money... I will never ever join another gym as long as I live, much rather go for a walk!!!!!!!

Contours Dulwich Hill - Extremely Dissapointed – I was a member of Contours Dulwich Hill for a period of 3 years. I didn't mind that the gym had hardly any equipment because it was close to my house, realistically for the cost of membership there really isn't much there to get a decent workout in. I moved out of the area recently and decided to cancel my membership, this place was closed… Read more

right through the New Years period, the week after new years it was only open until 4pm. This made it impossible for me to get in there and talk to someone about cancelling my membership. I sent an email on the 3rd giving my 1 months notice which can technically be interpreted as 28 days.

On the 25th of January I got a call from my Bank saying that my card had been compromised, The bank issued me with a new card which took 5 days to arrive in the post after which time I informed all of my monthly subscription providers of the new card details. I didn't give contours my new card details.. I didn't even think to because in my mind I considered my subscription cancelled.. I didn't think that contours were going to charge me for the month because when I asked at the beginning of January I didn't receive a definitive reply, I was just told that "maybe I won't be charged, it depends on "THEM"" (By 'them' I can only assume that the receptionist was referring to the person responsible for processing payments).

I received a poorly written email on the 4th of Feb informing me that they tried to charge my monthly subscription and that the payment failed. They hit me up for a $20.07 'failed payment' fee on top of the payment that they were talking our for the month of February. (bear in mind that I had no intention of using the Gym in February and this payment was just taken out of Greed). They took both of these payments out of my newly issued card after requesting for my card details over the phone.

The administrators of this Gym have no integrity and are poor communicators. They don't reliably correspond via email and in my honest opinion don't conduct their administration processes in a professional manner. Slow to respond via email when you want to cancel but extremely fast (and rude) to respond in the event that your payment fails.

I hope they enjoy the fee they charged me for services I had no intention of consuming.. Close to my house Poor communication, poor administration processes

Cairns Contours – I can imagine if you didn't have dedicated and helpful staff then Contours would be terrible, but fortunately I've found the Cairns branch to have very supportive and enthusiastic staff members. I found one lady very sales driven (which is no doubt important,) but luckily the rest seem to be there to encourage you and have fun. I for one enjoy the… Read more

short intervals and rotations as it seems to make the session go quicker. If you want a harder workout then they have classes that push you more, or simply change the levels on the machines. I think a great deal of people expect the attention you get at the start to continue throughout, which I think is unrealistic. If you want that kind of attention get a personal trainer. Mind you I find the staff here are always willing to help, you just need to ask! I really like this gym but it obviously isn't for everyone, so try before you buy. Quick and fast moving sessions, don't have to wait for equipment, smells nice, equipment suits size, supportive staff. I miss the access to classes other gyms provide as part of package.

Totally recommend Contours Emu Plains – Hi All, I workout at the Contours at Emu Plains and have done for some time now and find it fantastic. On first impressions, I thought it might be an easy workout being 29 mins and all, so I had to try it out and see for myself. How wrong was I and boy am I seeing the results upon regular attendance, maintaining healthy eating and continually… Read more

pushing myself with the lovely help of the trainers there. Speaking of the trainers, they are great and really work with you, to improve your fitness and achieve your goals what ever your fitness level. The gym itself has recently been taken over which can be sometimes good and sometimes bad, but the new owner is lovely and a great trainer I might add. She has made the environment even more inviting with scented candles and flowers amongst other things, which has further added something special to a already positive, great feeling place. Price wise you are getting value for money as its like a personal training session each time you visited without paying huge fees for your own personal trainer so I feel im getting great value for a quality product.

So, overall, I am very satisfied, and recommend to anyone in the Emu Plains or Blue Mountains area to go and see the friendly girls from Contours Emu Plains and let them get you enjoying and achieving your goals in a fun, friendly, non threating environment. Fun, Friendly, 29 min workout, Great trainers, Great atmosphere.

Only interested in momey – I received a voucher for 5 free day trial at Contours. I started on Friday and was told by the staff that my five days would be Friday, Saturday (closed on Sunday), Monday, Tuesday and would I finish my trial on Wednesday. I enjoyed my first three days and had decided that I would definitely join, but would see if work-cover would be willing to… Read more

pay for 3 months. On the fourth day the staff member came to chat half way through my workout and asked whether I thought I would join. . When I told her I was going to see if work-cover would pay the fees for me she told me that this was my last day as my five free days had to include Sunday(when they are closed). I was quite surprised by this attitude as it makes no difference to them if I'm there for the extra day. It's not like I'm taking someone else's place. They are only friendly and helpful if they think you are going to pay their fees. I am definitely not joining now. Only women Too mercenary

Terrible first impression – I walked into Contours Endeavour Hills and was greeted by a very friendly staff member who wanted to sit down and have a chat about what they have to offer. After explaining that I didn't have much time, would take the information home and read it by myself and that I just want to know prices, the staff member became very rude and advised she… Read more

wouldn't 'belittle' Countours by advising prices before explaining what the gym had to offer. What a fricken joke. Needless to say I walked out.

terrible customer service

Excellent - Mona Vale – I have been a member of Contours Mona Vale on the Northern Beaches for just over a year now and recommend it to everyone! Where else can you pay just over $17 a week and get professional, trained, fun staff giving you a challenging workout. Every time I go I am greeted by my first name and have a trainer motivate me the entire time I am there. I… Read more

absolutely love it and am back to my pre baby weight!! Fun, professional, motivating staff and challenging workouts

Norwest Gym closed without any notice – Very disappointed to turn up to the gym and be met with it being locked up, all signage gone or covered up and a notice stuck to the door. I only signed up a month prior on a 12 month contract and feel very deceived. Yes. The contract was cancelled by Contours however I paid for services when signing up like dietician, personal training etc that… Read more

I haven't received. The handful of times I went it was great. Very poor form to sign up a new client only a month before closing suddenly.

Terrible – After transferring between gyms I was charged from BOTH branches for a few months. After my 12 month contract had finished (or so I thought)I had to ring the gym myself and ask them if I had indeed completed my 12 month memebership. The lady there had no idea of my history and I had to explain to her myself that I had transferred in and she then… Read more

had to ring the first gym I was with. When she finally confirmed with me that I had completed the 12 month contract I started, she told me I would have to pay a cancellation fee. The cancellation fee didn't come out of my account next payment day, but the monthly fees sure did continue!!! I loved the staff at the original Contours I joined in Innisfail and would really enjoy going to the gym if it was just to have a chat and gossip with them! When I transferred to the next branch, I didn't have the same reaction. Money.

Excellent – I workout at the Cairns branch in Mulgrave Road and find it a great experience. It took a bit of getting used to a smaller gym after using larger ones in the past, but the personal service and the convenience make up for that, as far as I'm concerned. I use the gym at least four times a week, so that works out at quite cheap for me and I joined at… Read more

a time when they were doing a special deal on the joining fee. So, overall, I am very satisfied, even after 7 months. The personal service, the professionalism and friendliness of the staff, the speed and convenience of the workout and the opening times really suit my lifestyle and work patterns. Equipment a bit limited

Melton Contours – I attended Contours in Melton, vic for over a year...I had 3 months off and then due to work I had to leave...up till this point I had paid 3 months without using the gym due to health and that is okay.....and whilst I was there they were polite and friendly....but ..the minute I said I had to cancel my membership I was stunned at the attitude and… Read more

the dirty look from one of their managers..she just glared at me...the tone of voice that came next was a shock too..was not expecting that!...I submitted a letter to cancel..gave the required one month notice....and rang 3 times asking if there was anything else I needed to do to cancel..each time told no..they handle everything.....I went in twice..told the same thing....a month after the expired time I was still being charged for a months use...have been to the bank and they fighting it on my behalf........working in a massive company of over 400 staff at one company and connecting companies with similar staff amounts...I have added to our email black book for all staff to be aware of what happens when you leave contours at Melton for work/health and or family reasons.....I have also overheard a conversation at the local cafe at Melton with 3 ladies discussing joining Contours...please be assured I talked them out of it......To spend all that time there with lovely visits and no animosity then to be spoken to and treated like dirt just because I had to leave due to work committments is disgraceful. they are welcoming and friendly but only when you are a member They treat you like a scum bag because your work hours don't fit in with their limited opening times.

Bad – No initial fitness assesment give, I had to ask to weigh as a starting record for my one month membership that i intened to persue. I was taken around the cercuit and asked to perfom the sets on each piece of equipment and a weight was selected by the trainer who then disapeared and I found the weights were set iether too high and the exercise… Read more

could only be done at the risk of injuring myself (and I did), or the weights were set too low and there was no exercise resistance. teh trainer was simply totally disinterested in me and helping me set a program to work to. I never returned after my first vist and I found a better gym and joined it, reluctantly disapointing the person who had bought me my Contours gym membership gift. local, not too far to travel to attend. My one month membership was a gift so it did not cost me ~ anything aside from injury due to a thoughtless disinterested trainer Everything. the trainer was totally disinterested in me. I think because my one month membership was a gift sshe thought I would come for a month then not join the gym and I think set about to discourage me from attending from the monent I walked in.

Good – This system is designed to give the busy working woman/mum a chance to get an all-over workout (so to speak) in 30 minutes. In my opinion it is better than nothing. It keeps you ticking over if you go one to three times per week. The commitment to paying monthly keeps you going and it seems to be better value than bigger, fancier gyms. It's… Read more

womens' only so it attracts a lot of 'real' women who like to just get on with it in privacy. I't really good to see a lot of older women and very large women working out. Some women bring their babies or toddlers who watch them from the pram or stroller. At my branch there is no creche but most who bring their kids cope quite well. It is a friendly environment but if you are not a really social person it could get too 'familiar' and sometimes it can feel like the staff are interrogating you if you do something out of the ordinary like stretch after your warm up (you are 'supposed' to stretch at the end) and they politely ask if 'everything is okay?'. Not the place if you are into serious cardio or like to completely do your own thing. It has its uses and market. You can always supplement it with your own cardio workouts in your own time as I try to do and just use the gym twice a week for the weight machines. If the place is full, you have to end up doing the annoying jogging on the spot in between though, whether you like it or not. Clean, staff on hand, friendly. Easy to understand what to do. Does not smell like foot odour. Affordable Not enough cardio machines. You mostly have to stick to a set routine. Too much resistance work. You work out in a circle facing others.

Terrible – I won't go back to this one. Is this a common experience (to burn scented candles)- as I get Sinusitis very easily and I don't want to increase the possibility. Does this happen in lots of Gyms please? I really enjoyed the circuit because it was a lot of weight training - I only managed one because of the "scent". It compliments the equipment I… Read more

have at home. I went to Contours, which has just opened in Merrylands, and they were burning scented candles that smelt like smoke (or someone had been smoking!) - Kelly (the owner gave me the candles to smell, and it smelt like that) is this common? I ended up with throbbing Sinusitis and could hardly speak after one circuit! I went back days later and there was fresh paint (from next door), Is this a common experience? - as I get Sinusitis very easily and I don't want to increase the possibility. Does this happen in lots of Gyms please?

I decided that wasn't the right place for me - apparently I was the only person to comment!

Terrible – I had a very bad expierence with Contours,Altona Meadows, Vic . Staff very rude to cancel a contarct after the 12 month term.. All types of charges which are never explained when you join them, inspite of specifically asking them. Overall, would never recommend to anybody Promise a lot initially, but once you join you rarely see their face,… Read more

Demotivated staff, Too expensive for the service which they deliver, All types of fees and charges are never made aware to the customer as they are only concerned with people joining them..Fitness first is much better

Terrible – Initially at first i loved exercising at Wetherill Park NSW contours, now i am just so bored because it is very repetative. SOME staff are not very enthusiastic and some even just stand in the middle of the circuit and attempt to call out some motivating words. Its hard to get out of the contract because fees are so high and i have even heard,… Read more

that you must give the centre a months notice for leaving otherwise they can trap you into another month or so. I go twice a week and i really don't look forward to going at these times and i will continue to do so until my membership is finished. In my opinion a normal gym offers a variety of exercise facilities that will keep you motivated. quick exercising, especially for the busy mum. SOME staff are very motivating and enthuse you to exercise. When these particular staff members are on duty, its a pleasure to exercise. Don't offer child minding service. The circuit becomes quite boring after months of being involved in the program. Some staff seem de-motivated. Some staff aren't very helpful once you have joined. A number of occasions i have asked staff questions where they said they will get back to me, but never do because they are too busy reeling in new customers. Staff are meant to do weight check-ups on you every month, and are meant to come to you to make the next appointment for a checkup. I have been there now for 5 months and have only had 2 weight checkups.

Terrible – Apparently the staff don't need any qualifications in fitness training. Some of the positive reviews here are obviously from the owners themselves, I got sick of it quickly and joined my local gym with qualified instructors, open more days and hours, large variety of equipment and best of all the price is actually a few dollars less than Contours… Read more

- stay away Not much, it's exercise Repetitive, same boring music, unqualified, unhelpful staff, expensive hard to get out of contracts, no variety

Terrible – I can't believe this is a gym. Seriously, they don't even have a treadmill, no television, no upbeat new music. No one is actually dedicated or qualified. The worst thing is the monthly overpriced fees and the cancellation fee is ridiculous. Don't join, find a bigger better gym. Nothing Much. Boring repetitive circuit. Boring repetitive music. It is far too overpriced for the services they deliver.

Bad – I don't like the free choice aerobic content section-would far rather have all the stations as different gym equipment. The good news i guess is it only takes about 45 mins. Don't believe 30 as you have to start up and cool down too. I liked the fact it was all women at this gym. They also ran through the routine and it was easy enough to join in… Read more

the circle anywhere. There were certain times it was a bit crowded. I could live with that. My pet hate was the aerobics section. For those unfamiliar with the place, the activities are in a large circle of stations, alternating with gym equipment then baseboard where you do an aerobics activity. Now I liked the gym equipment, it was all different. I loathed the aerobics activity as we were meant to invent that ourselves. We were shown a few options and sometimes an instructor would waltz out and order everyone onto the floor to do her exercises. I just would rather all gym equipment myself.

Our contours venue was new and I think I had an allergy to the carpet or something they use there as I would sneeze uncontrollably for up to 30 minutes after visiting the gym.

Comment after 2 weeks – I had a voucher that would allow me to use Contours on unlimited basis for a month. So far my experience has been good. They fulfilled what is stated in the vouchers, ie 3 personal trainings and BioAge test. Afterwards I was on my own but sometimes the trainer also leads us in doing cardio exercises. I don't have any knowledge yet about the… Read more

contract or the rates. But I believe they have weekly or monthly membership. Good environment and make me really work out Location is not very convenient from where I leave

Excellent – I really love this gym. They are always there to give me a hand with what I need and help me reach my goals. Definitely the kind of gym if you want that one-on-one feeling. All female. Friendly staff always available to help you with a smile. Not very busy so all equipment is available when I need it. Took awhile to get used to the fact it… Read more

doesn't have all the equipment like treadmills, rowing machines etc. The one I attend now has a cross trainer. Coming from a larger gym it took awhile to get used to this smaller one.

Excellent – great staff, great program, i really feel welcomed. Its never a chore and i actually look forward to excercising, which considering what i was like before, is actually amazing. I highly recommend it! everything - you work as hard as you need to. The staff at mine one are lovely (doncaster) They know us all by name, are always happy to answer… Read more

questions and often come out and help outside of the daily motivational work out hours. As Im trying to lose weight, they are all very supportive and even if its not them that has done my weekly weigh in, they always ask how im going. There is always someone there to give me a bit of extra motivation if im having a bad week and they are just great for a chat in general. I can come out of there completly exhausted or just a little puffed, depending on how hard i have worked myself. Its quick enough that it doesnt take a big chunk of my day, but long enough that i feel like ive worked hard. Ive been a member about four months and have already lost around 15 cm. Nothing really, other then that although they say it takes 29 minutes, it never taken me less then 35 and its usually aroudn 40 mins inc warm up and down.

Can't live without Contours Bundaberg – The girls have are great and work with you to help you achieve your fitness goals whatever they may be. The equipment is some of the best that I have used at any gym and the class timetable very conveinent as to not interfere family life.

Terrible – Trust no one in this organization, even when they are smiling broadly. Check for administration errors, particularly in reference to your contact details. I supplied correct details, but in two cases, these were not transferred correctly... the first was an error in my direct debit form, and the second was an error in data entry of my contact… Read more

details to their computer. Keep checking this post, and I will inform readers if situation is dealt with by Countour Headquarters or Woden, ACT Contours branch, where this occurred. I enjoyed my work-outs, and the location suited me. However, see big problems below!! Contours have STILL not called me back and it is now 9 days since I informed them that that they have been continuing to deduct money from my account for more than two years since the end of my "one year contract" which was supposed to end in November 08. When I told the "kindly" proprietor in September 08 that I could not continue due to a neck injury, she offered me an extension until January 09. What she did not inform me was that I would need to put that in writing or that I needed a medical certificate. While leading me to believe that she had my best interests at heart, she failed to do the only thing that needed to be done, to take care of my best interests. ie. Tell me how to stop the direct debit payments continuing to come out!!Very friendly while you are going, but again as other writers have said... very dodgy, no integrity when it customer service and protection of clients' right to fairness.

OK – In principle Contours is an excellent product. While the Hawthorn Contours gym is convenient and clean, current management are focused on profit, and staff don't fit the profile of members well. Despite claiming to offer lots of support, this is now little more than laminated "ideas" at each cardio station, and the occasional person wafting past.… Read more

After 4 years loyal membership I am seriously considering a shift. CONTOURS HAWTHORN

The concept is excellent. A 29 minute circuit which can be undertaken at any time, mix of cardio and strength training. Contours in Hawthorn is clean and easy to access, located centrally in Glenferrie Rd Hawthorn. New management took over this franchise in early 2010. Big improvements were promised, but the calibre of staff has actually fallen. Care factor zero. There is a lot of focus on their "Six Week Challenge" and extra classes that add $$$, but not much support for those who come daily. Extras such as their Boot Camp are more like an episode from biggest loser: yelling, noses to the wet grass, and keep going until your muscles tear.

Bad – It is a good place to work out and hopefully get into shape, but I found them too sales oriented (which I can understand). The staff are really friendly at the beginning and they are supposed to have discussions and motivate you later on too, but they are too busy building new business to be bothered with the existing clients. Its a nice… Read more

comfortable ladies only environment, which I really liked. I felt really comfortable when I was exercising, even though we had a lot of male delivery guys and electricians constantly coming in to do their work. It's just not for me, because it was too rushed and I would like to have more flexibility. I joined this gym because I wanted to work out in a ladies only environment and it was really great at the beginning. I was really motivated at the beginning and liked the aerobic and weights exercises, but soon it got really crowded and I got fed up with the whole thing. It seems to suit the older ladies and those who are home during the day time. I found it easy to go when I wasnt working, but it's hard to go to when I work because of the timings and because its always crowded too. Its only 29minutes as per their ad, but you have to do a warm up before you start and if you are using the 1 change room available, and then do the stretches at the end, totally it takes about 45 minutes. It is a small place with about 10 or so machines that you go on for 45 seconds each and you do 2 repeats during the 29 minute workout. Since its on a circuit based routine, you have to be quick to put the equipment back to how it was before you more to the next machine and ofcourse there are some people who don't do this and they just leave the machine according to their setting and by the time you adjust it to your needs, the time is almost up. Sometimes, it can get really crowded and then you have to wait to use the machines to warm up or even start your workout. The opening timings are really limited, and you really go when it's convenient for them, not for you.

Contours Bundaberg – Words cannot express the respect that I have for the wonderful trainers at Contours Bundaberg. I have been a member for over a year now and in that time they have shown me what life can be like when I just believe and have confidence in myself. To these girls gym is not just a job it is an opportunity to help others feel better about themselves.… Read more

Overall I thank all the trainers at Contours Bundaberg for all the hard work and long hours they put in to make our experiences at the gym so rewarding. I recomend this gym to anybody that is thinking of joining a gym or even just wanting to get some advice. I believe Contours Bundaberg is one of the best!! The facilities that are available are extensive. On top of the 29 minute circuit they offer a range of classes involving aqua aerobics, high intensity training sessions, core balance and strength classes, arms bellies bums and thigh focused classes, punch fit/boxing and many cardio focused classes. These classes are designed to suite all fitness levels and are held at many convenient times throughout the day. I find each one to be challenging and rewarding. The girls are regularly setting challenges for the members. Currently we are participating in a ‘walk to Woodgate’ or ‘ride to Rockhampton’ challenge. This challenge involves the members racing each other to complete a curtain amount of kilometres on either the treadmill or the bike. Also contours members are encouraged to participate in 2 local fun runs that are coming up. All the challenges are voluntary and very motivating. My only request i would have is for them to be open on a Sunday.

Contours Bundaberg – Excellent... to say the least. The girls there have been my rock in my weightloss journey. When i first joined i was 25kg heavier, being over weight is hard enough without having to worry about what people will think of you and if trainers will just assume you are a lazy slob. But the girls there made me feel good about myself and my efforts, I go… Read more

there at least 4 times and week and truly miss them and the gym when i can't get in. They are helping save my life. i still have another 63kg to go but i know with these girls ( Courtney and Kelli) @ Contours in Bundaberg. I am going to achieve my goal because they have helped me make exercise a way of life not just a chore to look good. excellent service, they go beyond the call of duty, friendly and reliable. The onyl negative thing is that i wish they were open on a Sunday

OK – I wouldn't join this gym, I took advantage of 5 free sessions. I found the staff aloof and the sessions repetitive. small environment, not intimidating. equipment easy to use. lots of repetition, little in the way of equipment, I found all the stepping exercises took a toll on my knees.

OK – Overall it is a great gym for women who feel intimidated by the huge gyms and mirrors. Probably more suited to mums and older women with more time on their hands rather than people who work long hours as they aren't extremely flexible, especially on weekends. I would not join this gym again as I feel that being in my 20's I need more of an… Read more

intense high impact workout. I like that it's all women, no mirrors, not very intimidating, most trainers greet you with your name and try to help you out if you're having any problems I joined contours about two years ago. I must say that upon joining the idea of a 29 minute workout seemed so convenient (even though it is a little over 29 minutes). The first few sessions seem so promising as you have a 'personal trainer' (some are not even qualified) taking you around the circuit. That's about all the attention you really receive and then as time goes by you realise that they don't really care and sit around chatting or selling memberships to other potential customers. Sometimes you find that you can really lack motivation, especially with it being so repetitive. I also find that if Igo at certain times you find that Ican never get a machine as the gym is so small (which also makes it stink). I lost my job due to unforseen circumstances and the owner of the gym would not let me cancel my contract with only a few months left. DO NOT SIGN UP FOR A 12 MONTH CONTRACT IF YOU DECIDE TO JOIN!! Instead, opt for the monthly one. You pay extra but it's worth it in the end in case you decide it's not for you.

Terrible – I went into the Magill (SA) Contours gym to cancel my contract and was basically yelled at when I asked to see the contract to clarify how they work out the cancellation fees. I had to ask to see the contract 3 times before Trish (the manager) would show it to me, instead she went red in the face and all over her chest and was extremely… Read more

defensive. I could understand if I was yelling at her and being rude, but I wasn't. I had no problem paying it out, I just wanted to understand how they work it out and see the clause where it is explained. I actually said to her at one point, 'why are you yelling at me? I am just trying to clarify how the cancellation fees are calculated.'

I would not recommend this gym to anyone who is even the slightest bit unsure if it will suit them, or if you do not attend regularly, because they try to lock you into the contract (they will keep charging you passed the year if you do not cancel 30days in advance - even though you only signed up for a 1 year contract) and when you cancel rather than saying, 'good luck. If you ever decide to rejoin you are more than welcome to come back' they are instead pushy and EXTREMELY rude when realise they will no longer be getting your money, and show no manners or class.

Overall contours is expensive for what you get (i.e. absolutely no variety) and it's just not worth the attitude you get when you end your contract. Very helpful when you are signing up. Make it difficult to test out the gym before joining through ongoing casual attendance (i.e. VERY expensive) so you are more likely to enter into a contract. Then show their true colours when you cancel your contract. Also, doing the same exercises to the same music each time was not for me (very boring and repetitive). Of course had it been affordable to attend casually I would have quickly worked this out and never joined (which is why they make it so expensive to go casually).

Bad – I wouldnt join this style of gym again. Not enough options, specially not for the money involved. A lot of the staff were not overly helpful, and really only cared about signing new people up. All girl gym, i had a set routine so knew what i was doing, no skirting the things you dont like. Prices, for not much more i can join a real gym with… Read more

classes, pool etc. Trying to get out of the contract/cancel membership, they charge you hefty fees and are extremely rude to boot. Got a stress fracture on my foot due to staff standing on my foot to help do situps. Not really a 30 min circuit. NO SHOWERS. ours only had room for one girl to get changed at any one time. Opening hours were not all that great, specially on weekends.

Excellent – I would rather smell candles than sweat anyday! The circuit is never boring as the "Certified Trainers" make it interesting!! I LOVE it!!! I go to Merrylands Contours and they couldn't be MORE helpful! I have lost 22cm in 1 month!!