I was nervous, but all went well
I was worried about using a service with no "fallback" (like Airbnb and Stayz do) if things go wrong or (worse) if the service is fraudulent - however all went well and I was worried about nothing. Jess was quick to respond and the booking process was smooth, and our deposit was returned quickly afterwards. If I could make one improvement, it would be less installments as the admin was a bit much!
Proactive and professional
I’ve never come across such a proactive property manager. When we had an issue with the kitchen stove gas running out the manager jumped straight on the phone to order the replacement the next day. Every question we had during our tenancy was responded to promptly over the busy Christmas period.
Wonderful property in an excellent location.
The verandas at Avoca is a great place to stay and very close to the rock pool end of Avoca beach. The property is very well equipped and Jess from Copacabana Property Management is easy to deal with and answered any questions we had promptly. We will definitely be returning.
- Verified customer
Chill & Unwind @ Avoca Beach
I booked Chill & Unwind @ Avoca Beach through Copacabana Property Management. The property was perfect for our annual family holiday. Accommodation and facilities were great as was the location, close to the lake and a 10 minute walk to the beach. I would definitely recommend this home as a place to stay and Copacabana for a smooth holiday rental transaction.
We've been going to Copacabana for two years now and have had the best experience with the staff at Copacabana Property Management. They're so easy to deal with, prompt with addressing any problems and are so accomodating. The property is so lovely and is so well set up with plenty of space and utensils etc.
- Verified customer
A perfect location and accommodation for a family getaway!
Booking the accommodation was so simple and pleasant from start to finish. Jess from Copacabana Property Management was so lovely to deal with and was extremely helpful and professional. The accommodation was so conveniently located, clean and well equipped. Highly recommended for families. We can’t wait to go back!!
Great place and service
The house was perfectly suited to the size and ages of our group. Access to the beach being important, and everything easy to operate. The main bedroom suite including bath was amazing. One suggestion is to point out there is a-steep drive to access the house. I was walking around for a while until I figured it out.
Copacabana were a pleasure to deal with.
We booked a last minute Queens birthday getaway and Jess the person we dealt with made everything easy and enjoyable.
The place itself was perfect for our needs and very clean.
I highly recommend Copacabana property management and will definitely be booking through them again.
I just wanted to show recognition for your employee Jessica Thorn. She is a lovely assist to your organization and a pleasure and breath of fresh air.
We were planning a mini Australia day getaway, and although it was short notice we never thought we were going to be able to pull it off, everything was booked out, and other agents were not helpful at all, Jessica rose to the challenge and made it all happen and organized everything within one day.
She was very professional, organized, bubbly, polite & cheerful, and I ca...n’t thank her enough for all her help and amazing holiday she had put together for us. I will defiantly be doing business with Jessica in the future, she was the most helpful agent I have ever come across and hope you are proud of such a great team player.
- Verified customer
Great management team and easy to deal with
Had a great holiday in the perfect home that suited the needs of a large family. Spacious interior and great outdoor area. Communicating and dealing with management was breezy, staff were professional, accommodating and very friendly. I received speedy replies to all messages and the team were very helpful in assisting with additional requests. In future I won't waste any time and contact Copacabana Property Management directly for a hassle free and quick booking. A special thanks to Jess who arranged our stay.
Great Service and Communication
CPM has been taking care of our holiday home for approximately 1 year now and we have been very happy with the cleaning and linen service provided to our guests and ourselves. Communication is excellent and we can rely on them to do a good job. Thank you CPM for taking care of our property.
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