11,303 reviews
AI reviews summary
The majority of feedback for Jim's Mowing indicates a high level of satisfaction with the local franchisees, particularly regarding their speed of response and the quality of garden transformations. While the experience is generally positive, service quality and pricing can vary significantly between individual contractors due to the franchise model.
Pros
Cons
Verdict
Jim's Mowing is a reliable choice for homeowners needing urgent or large-scale garden maintenance, provided they are matched with a high-quality local franchisee. While the central booking system can be a point of friction, the individual workmanship of most "Jims" typically exceeds customer expectations.
We had a wonderful experience using Jim's Mowing Robina Central, Varsity Lakes and Pimpama Southwest. Hanna who organised the quote and booking was extremely friendly and communicative. The actual yard service which consisted of mowing, pruning and weeding was also completed promptly and to a high standard. Highly recommend.
Jeff and Nikki Sawtell were friendly and professional . Jeff arrived when arranged , did a great job pruning and hedging and left without a trace ! Very happy customer - thank you.
Sherwan exceeded my expectations!! He did an outstanding job with my lawns and was very efficient. He was very polite and communicated the plans for my lawns well. If you’re looking for a reliable and professional job done on your lawns, I definitely recommend Sherwan. Thank you!!
Reviews with attachments
- +2
I cannot rate Luke, the franchisee of Jim’s mowing based at Peregian Springs South, high enough. Efficiency, professionalism, knowledge & know how, with exceptional customer service are hard to come by at such a high level these days, but Luke really has it all. Mowing is just the very beginning of what Luke offers. I was after a complete… Read more
landscaping makeover. From the first point of contact, Luke was the ideas man, keeping my budget at the forefront of his mind, and really listening to what style I was after, Luke made it happen seamlessly. Within a day my front yard transitioned from a disaster to an absolute delight. Will have Luke back for all my landscaping needs no question!
- +1
⭐⭐⭐⭐⭐ Garry from Jim’s Mowing (East Brighton) has completely transformed my garden. From the moment we met, he was friendly, professional, and clearly passionate about what he does. He told me he worked quickly, and he certainly wasn’t exaggerating. What would have taken me days—if not weeks—to tackle on my own, Garry completed in just a day and… Read more
a half, and the results exceeded my expectations. The lawns look lush and immaculate, the hedges have been shaped beautifully, and the entire property looks fresh, cared for, and incredibly inviting.
What impressed me most was Garry’s attention to detail. He didn’t just mow the lawn and trim the hedges—he took genuine pride in his work and treated the garden as if it were his own. Every corner was left neat and tidy, and the transformation was remarkable.
In a world where good service can be hard to find, Garry stands out for his professionalism, reliability, excellent communication, and outstanding workmanship. If you’re looking for someone who delivers exceptional results and genuinely cares about the outcome, I couldn’t recommend him more highly.
A five-star experience from start to finish. Thanks, Garry - you’ve made a huge difference to my property, and I’ll definitely be using your services again. ⭐⭐⭐⭐⭐
- +1
I had 2 x 50 metres sections of grass and weeds to trim around pittosporums along our fenceline, and Bhavesh from Jim's Mowing did a fantastic job. He was on time, a good worker, and a terrific result. Very happy with the outcome
I was very happy with the tree trimming & lawn work undertaken by Shane from Jim's Mowing.
Quick response to my quote request, work done next day, very happy with the work that was done, very friendly and would highly recommend.
Absolutely fantastic job Pricing was perfect and advice re treatment to get rid of beetles and bugs was much appreciated. I would recommend Tim from Jims Fountain Gate and have booked him to maintain monthly
- +1
Brett and Taj from Hallett cove were fantastic and completely affordable. Job quoted and done within 2 days. No mess to clean up, neat and tidy work. Photos of before and after.
I randomly searched online for lawn mowing services and Jim’s Mowing came up first. I had heard about them before, so I thought I’d give them a try and I’m glad I did. After submitting the online form, John called within about 30 minutes, came by to inspect the lawn, and provided a very reasonable quote. He arrived exactly on time and got straight… Read more
to work. There was quite a lot to do, but he worked non-stop and completed the job within the promised time. John is very hardworking, polite, and always smiling. He did a fantastic job I can see my lawn again! Very happy with the service and highly recommend John from Jim’s Mowing.
Shane’s recent clean-up of our back garden plus mow and edge of the back lawn was undertaken in a professional and effective manner, his attention to detail is to be commended, it was a pleasure to have him undertake this task and we will be utilising his service in the future. Show reply
Find out how Jim's Mowing compares to other Gardening & Landscaping
Know better, choose better.
Jim’s Mowing Farrar - Mineth provided excellent customer service, worked efficiently, communicated clearly throughout the job, and delivered high-quality work to a strong standard.
- +2
Really proffessional, hard working and detail oriented. I would definetly contact them again!
- +5
AVASH KEIFARI is reliable and hardworking with excellent attention to detail. Fantastic service from start to finish. Great communication and top-quality. The lawn is always perfectly trimmed and cleaned up after. Highly recommend.
Hitraj was a punctual, knowledgeable and genuinely a lovely man. The most important thing is he paid attention to detail and I was blown away with the results. He listened to what I wanted!
- +5
We highly recommend Dorji from Jim’s Mowing, Armadale. From our initial conversations through to quoting and completion of the job, Dorji was an absolute pleasure to deal with. The garden was very neglected and overgrown, and by the time Dorji finished it looked like a completely different property. Communication was excellent throughout, and he… Read more
also provided before and after photos, which we are happy to share.
A 10/10 experience. We are very happy customers.
We had Hamish who was Brilliant perfect job thank you
Latest follow-ups
MD Monjur . Cut down my hedge & did an excellent job . Very happy with result & price would highly recomend MD.
Follow-up · Pittosporum hedge first trimming x4 ; 5 to 6 metres tall . M D spent approx 2 1/2 hrs plus took away cuttings cost me $200
Prompt response to request for quote and arrived when expected. First mowing service done to perfection – Matt, from Jim's mowing called within the time frame specified by the customer service officer who took my call asking for a quote. He arrived when he said he would. He gave me a very reasonable quote, was honest and explained his work ethics and… Read more
assured me of his reliability and continuity of service. I was impressed by his dedication to scheduling and keeping to his schedules, allowing for weather disruptions. He has a very professional and pleasant manner of dealing with his clients.
Follow-up · Very impressed with Matt's dedication and exceptional ongoing service, maintenance and punctuality. Bookings are done in advance. I really appreciate the regular text messages to let me know exactly when he will arrive on the day and any changes to the schedule that are affected by weather conditions. Matt has resurrected all the lawn areas,… Read more
John Dalton looked at my lawn and backyard jungle sympathetically and gave me a reasonable quote to fix it. He turned up on time with a mate, and within one hour had mowed the grass, and trimmed the worst of the overgrown edges back and front… Read more
including he nature strip. Left the property looking neat and tidy, generally exceeding my expectations. Will definitely use again!
Follow-up · Nothing further to add really. I haven't paid that much attention to garden waste removal, mostly grass cuttings, some of which is placed in my green bin. I'll ask them the next time I see them. They have offered ongoing service, but there isn't any need for regular visits. I just text them when the lawn needs cutting, and they turn up a few days later. The bill follows by email a few days later. Very happy with the service!
Find out how Jim's Mowing compares to other Gardening & Landscaping
Know better, choose better.
In-depth reviews
Prompt and Convenient Service Leigh responded quickly when I reached out, making contact on a Friday to arrange a quote for the following Monday. The quoted price was reasonable and suited my expectations and budget. Leigh returned as promised on the next Friday to complete the job, demonstrating reliability and convenience throughout the process.… Read more
Quality of Work The garden maintenance tasks, including lawn mowing and whipper snipping, were carried out efficiently and to a competent standard. In addition, Leigh trimmed the shrubs and removed several large weeds, ensuring all garden rubbish was cleared away quickly. The outdoor space was left tidy and presentable, reflecting attention to detail. Overall Satisfaction Overall, I was really satisfied with both the price and the quality of the garden maintenance services provided. Leigh’s professionalism and reliability made the process straightforward and hassle-free. Based on this experience, I would gladly recommend Leigh to anyone seeking garden maintenance.
The booking process for a quote was very simple (for someone challenged by I.T. like myself it was encouraging from the outset). I was promised a call within 2 hours and got one in one and a half hours. Sonny introduced himself and apologised saying he thought the job had gone to him by mistake and that he would ensure I was followed up. After a… Read more
brief discussion on the phone we worked out there was no mistake and he arranged to come give a quote. By the time I got off the phone I had a notice that I'd been transferred back to Jim's for reallocation and a second notice advising me to ignore the previous message. I believe this shows Sonny efficiency. Sonny arrived 15 minutes early the next day and we had a great general discussion and then an overview and walk through of what was expected across the property. Sonny advised that he would work out a quote and send it to me. I received the quote promptly the next working week which was very competitive. I took the quote to the committee who gave the go ahead. (Our side took about a week). Sonny had sent a follow up text that afternoon and we have arranged for him to start soon. A great experience all the way through. Looking forward to seeing the results. From my sales background I found that Sonny was respectful, not pushy...he kept his promises and delivered everything that was expected. I'm a happy Jim's customer...Cohoes to Sonny.
I'm very pedantic with my garden and the level of care required to keep it looking neat and tidy. Due to a health issue, I'm currently unable to complete regular lawn maintenance and so decided to reach out to some local mowing service providers. My local Jim's franchisee was the only one to respond. After a few text messages, they visited the… Read more
property and provided a verbal quote and timeframe. I thought both were reasonable and decided to proceed. The communication from the franchisee was positive, with confirmation of the team's arrival prior. The team were punctual and arrived at the time indicated. They were courteous and professional. They mowed and edged my lawns and tidied up afterwards. I was very impressed with the quality of the service and how the lawns looked after the service. I have very high standards and to be impressed by the service and quality isn't something that comes easily and to follow up with a positive review in writing is rare. However, when a service provider is worthy of a positive review and recommendation, then I will unreservedly recommend that provider. This is definitely the case with my local Jim's. I have decided to engage them to perform regular ongoing maintenance.
Recent reviews
Very efficient contact and arrangement process with clear communication and punctual response. Task was completed to very pleasing standard (clean up and removal of green waste)
Excellent service. Even though it was after hours, they came out to quote, and completed the job the following day. Also left the place very clean and tidy. Highly recommended :)
Russell did a fantastic job on weeding, pruning and tidying my out of control garden. He responded really quickly to my enquiry and was available to start the job within a couple of days - I would highly recommend Russell.
Simon was very professional and helpful with all the questions we had. He was on time, easy to talk to and we are very pleased with his work. We thoroughly recommend him.
Andrew, our Jim's Mowing rep was excellent, prompt, and squeezed our job in-between the rainy weather. He also cleared up the side path which had been covered in weeds and had it looking amazing!
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.