11,485 reviews
AI reviews summary
Pros
Verdict
The service is highly regarded for its prompt communication, reliability, and high standards of garden maintenance. While a few isolated instances of pricing disputes and administrative friction occurred, the vast majority of experiences highlight professional and efficient work across various locations.
Glen in Rocky was a pleasure to deal with. Very prompt reply after I submitted the online quote request. Good work and I was also happy with the price. Communication was good too. I would definitely recommend Glen for anyone looking for yard work or landscaping.
Kade and his assistant were courteous, worked hard and cleaned up beautifully after themselves. I was very happy with the work they got done in the time, exceeding expectations
Called for a hedge trim. Very professional Quick response and fantastic work. Felt so confident I have also booked for a lawn mow on a regular basis Highly recommend
Reviews with attachments
- +2
I wanted to thank Ranjeet for doing such a thorough job of our backyard. Not a weed to be seen, and they were HUGE. I appreciated the communication and how approachable Ranjeet was from the moment we asked for a quote. I’ll definitely reach out again.
Tyler Wright completed a professional job & even clearing the palm pronds that had dropped off the palm tree. All the front, back so neat & tidy. I would definitely get Tyler back again.
Absolutely fantastic service from Jasvinder! From start to finish, he was incredibly friendly, professional and communicative. He was quick to get me booked in, offered a great price and did an absolutely amazing job! I honestly couldn’t be happier with the results. The whole experience was so easy and stress-free, and the quality of his work… Read more
exceeded my expectations. I’m so incredibly happy with the service and would highly recommend Jasvinder to anyone looking for a reliable, friendly gardener who does a fantastic job!
Thank you so much, Jasvinder!
Done within 10 mins. Spectacular after having 3 months overgrown lawns. Super happy with my service.
Fred was so easy to communicate and went over and beyond to accommodate the time frame required. An excellent result.
Really happy with Jim’s Mowing! They were quick to provide a quote and got the job done soon after. Great service, really happy with the result and would definitely use them again. Highly recommend!
Alan was fantastic. He is obviously experienced and knows what he is doing. He quickly did my yard and side and got rid of all weeds, and it looked beautiful afterwards. The price was also good.
James was on time to quote and do the gutter cleaning. We had genuine gutter gardens growing in the new home recently purchased. He cleaned up afterwards and when I asked for roof and solar panel cleaners, he sent through a name and contact for stage 2 works. Pricing was good and competitive. The only improvement suggestion would be payment options, cash on the day and direct bank transfer to avoid the $6 banking fee would be ideal.
Sherwan is excellent at doing his job! We just moved to our new house and we were struggling with a new lawn mower. And he just came on the perfect time to rescue our crazy lawn. Kudos to you Sherwan! Thank you very much indeed.
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- +1
Chi and team were fast, professional and had the urgent job dne in 3 days after my initial enquiry. I will add before and after photos of a small courtyard garden makeover ready for sale.
- +2
I cannot rate Luke, the franchisee of Jim’s mowing based at Peregian Springs South, high enough. Efficiency, professionalism, knowledge & know how, with exceptional customer service are hard to come by at such a high level these days, but Luke really has it all. Mowing is just the very beginning of what Luke offers. I was after a complete… Read more
landscaping makeover. From the first point of contact, Luke was the ideas man, keeping my budget at the forefront of his mind, and really listening to what style I was after, Luke made it happen seamlessly. Within a day my front yard transitioned from a disaster to an absolute delight. Will have Luke back for all my landscaping needs no question!
Had some maintenance and clean up of my garden Mohammed did a fantastic job Definitely recommend him Rosa
- +1
I had 2 x 50 metres sections of grass and weeds to trim around pittosporums along our fenceline, and Bhavesh from Jim's Mowing did a fantastic job. He was on time, a good worker, and a terrific result. Very happy with the outcome
I was very happy with the tree trimming & lawn work undertaken by Shane from Jim's Mowing.
Quick response to my quote request, work done next day, very happy with the work that was done, very friendly and would highly recommend.
Latest follow-ups
Booked Dave from Jim’s to remove my ivy from the front of my house in Wanneroo WA. Dave was top notch. Punctual, efficient, courteous and reasonably priced. Will book him again.
Follow-up · Dave eradicated the roots , only took less than an hour and cleaned up afterwards. Good job
!00% SERVICE – Jeremy attended to our lawns and garden, he was very punctual and delivered great service. We will certainly be using him again on a regular basis. Show reply
Follow-up · 100% SERVICE Jeremy is always punctual and communication is very good. The lawns hedges and odd gardening jobs are completed in a timely manner and look great. 2 years of using Jeremy speaks for itself.
Ash exceeded expectations and I'd highly recommend him to anyone in the Townsville area. Thanks for a great job, Ash. Much appreciated.
Follow-up · Ash originally quoted to trim our high LilliPilli hedge and was able to fit the job in within the timeframe that I was hoping for. He was prompt with his quote and turned up when he said he would. Ash had a great customer service manner and kept his sense of humour when asked if he could possibly squeeze in an extra garden job. The money I… Read more
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Positive reviews
Minh was very polite and easy to work with. He was communicative about the details of the job and his work was efficient and precise. I would highly recommend him.
Paul came to clear our gutters for us in East Ipswich. Great communication and did the job promptly. We are very happy with the the results and the extra mile to tidy up after himself.
I contacted Windy at Jims Mowing Kearns due to my regular service no longer doing lawns. Windy was prompt getting back to me, regarding a quote. He did the lawns and spraying weeds. The lawns looked amazing. I have no hesitation in recommending Windy. He is very professional, customer service second to none. Lawns looked amazing. Cannot be happier with this service. I look forward to using Windy into the future.
Negative reviews
I went with Jims lawn mowing at my old address , I asked and paid for weeds to be pulled out, but they went over my garden with a weedleter, they took the left over greens, much appreciated. My new address i asked for a regular mow. The first time they came to my new address on Swanson I paid $50 , gaven the guy an exstra $10 for making my… Read more
lawns look fresh.
Im wanting an ongoing regular mow. But now there charging me $75. Im not quiet sure why the price has gone up.
Quiet disappointed with the lack of communication,
I previously rated this business really highly. I don't know what has happened in the last few months, but I was charged $500 for a basic mowing service. I’ve used the same Jim’s Mowing franchisee for years and have historically paid around $70 to have my average-sized lawn mowed. My lawn is average-sized, has no hills and no significant… Read more
obstacles. I have paid more in the past when I’ve asked for multiple services, so I’m not expecting every job to cost $70. But this particular job was never discussed with me as a $500 job before the work was done.
When I questioned the charge and asked for a breakdown, I received a text saying the $500 included mowing, a $100 dumping fee and $50 for weed spraying. That still isn't an itemised invoice showing how the $500 was actually calculated, including the hours worked or hourly rate.
I was then told that my green bin wasn't used and the lawn waste was taken away, which apparently resulted in the $100 dumping fee. I have a green bin available at the property and had never previously been charged this fee despite using the same franchisee for years.
I was also charged $50 for weed spraying, despite no weed spraying being carried out on my property.
As of posting this, I still haven't received an actual itemised invoice showing the hours worked or how the remaining amount was calculated.
I contacted Jim's Mowing directly to try to get some help with this. I was told they couldn't assist because I hadn't obtained a quote for this particular job — despite having used the same franchisee for years and regularly having the same mowing service done for around $70.
Now I'm left trying to get someone to follow up with me and explain how this basic lawn job somehow cost more than it would have cost me to buy my own lawn mower.
Parramatta area 2025>April2026 [Name Removed] Vietnemese. was insolent, arrogant, misogynist. Ignored me every time when I tried to speak to him, kept walking away each time. He cost me on all 4 times he was here. First visit - power cleaned concrete c $400 he strode into house, plugging in to a lounge room power board without asking me & blew my… Read more
Wifi. I thought the whole house power was blown, new TV etc Replacement WIFI Modem cost to me $120. Back hose damaged on visit 2. Front hose damaged on visit 3 Plant pot broken visit 4 Nearly broke Side Gate, would have cost me $600. ●Despite my Viet friend speaking to him over ph in Vietnamese.
●[Name Removed] (Afghanastan) has been here once. Doesn't seem to understand that mowing job required leaving a cleaned up yard by using a leaf Blower. The lawn grass was very low, easy to mow but as they were leaving I had to request to return & clean up Yard of leaves. The original quote $90 became $95 when he arrived with QUASIM & wanted payment before job was started. No change from $100. I told him when he came to quote that I had travelled in Afghanistan & found people there good. When he returned to mow he clearly thought I was a female pushover to be taken advantage of.
Both [Name Removed] were told I needed reliability as I am 78 & dealing with Cancer Care Clinic & was reliant on workers to do a normal predictable mow. My yard is not large. No front pavement area was ever done by them. Both these mowers saw this as just easy money with a [Content Removed] attitude to me. JIMS NEEDS TO LIFT IT [Content Removed] GAME.
Recent reviews
We recently used Mark from Jim's Mowing Idalia South and couldn't be happier with the result. We needed seven sets of curtains installed, each with both sheer and blockout curtains. Mark was also able to help us with a number of odd jobs, including using his angle grinder to remove old metal bolts from our courtyard and repairing our heavy wrought… Read more
iron gate by securely bolting it back to the wall and rehanging it. After I posted the job, Mark contacted me almost immediately and arranged to meet us at our home. He was knowledgeable, professional and reassuring from the start. Nothing was too much trouble. He took detailed notes during the visit and provided a thorough, competitively priced quote that same afternoon. True to his word, he completed the work promptly and to a very high standard. Everything was installed neatly and with great attention to detail. With his background in construction, it's clear he has the experience, skills and tools to tackle just about any property maintenance or repair job. I wouldn't hesitate to recommend Mark and Jim's Mowing Idalia South for all your property maintenance needs. We'll definitely be using him again.
Was hesitant using a franchise! Thought there pricing would be way over the top. David came out and gave us a quote, which was within the price range we were thinking and happy to pay. From the first point of call to the finished product we cannot fault. Price was great, Garden now looks awesome and we will definately be using Jims and David for all of our gardening needs. Good Job Guys! Impressed.