Thorough and reliable cleaners
Very reliable service. The cleaners have all been lovely people who you would be happy to trust in your home and the cleaning is very thorough. I regularly use this service and think it is reasonably priced.
Great house cleaning
Booked a cleaner for a 2 bedroom 1 bathroom house, and very happy with outcome. Really good service. Will be using weekly. Was on time and thorough. Easy for payment.
Great service, short notice a plus
A really convenient service - online booking and chat, if required, and even better you can book it in with short notice. Perfect for one time cleans when you decide you don’t want to deal with it this week :)
Great service would highly recommend
Great service that I would highly recommend. My house is sparkling clean. The Cceaners were on time and very efficient. The booking process was so easy. I would definitely use this service again.
Wonderful service. Friendly and efficient. Thorough as well. I’m happy with my fortnightly cleans. Details such as dust wiping and wiping down of walls are also taken care of. Fresh home
Avoid at all cost to save your money
I had requested for a house to be cleaned for a post renovation clean. They had three people arrive on time and the house was fairly small. It was meant to be a 2.5-3 hour clean for a small approximately 24 square meter 3 bedroom, one bathroom/ Laundry combined with a living & kitchen all in the one area.
Two of the rooms were occupied with boxes so I told them to avoid cleaning these two rooms.
There was one master room already vacuumed, so essentially it was the bedroom, bathroom & kitchen / living that needed cleaning.
This included the floor, skirting boards, walls and indoor windows.
I had to pay $340.00 as a pre-payment. Never ever again. There was scuff marks on the floor, All door entries were putrid, the front door not even attempted to be cleaned. All skirting boards still dirty they had missed random windows & the bathroom pretty much never cleaned at all.
Do not waste you time, I would have been better off taking a day off work and cleaning the house myself.
They also have an affiliate company Tidy Me. They are also not state based so absolutely pointless and just send out random third party cleaners.
Please see attached photos. This does not include all the filth that I have later found since cleaning it again myself.
Great service both on the phone and in their staff
Very helpful staff who provide a clean and professional service - very efficient and able to adhere to instructions and go beyond expectations. Thank you to all staff who assist with providing this service
Fantastic attention to detail and great communication
Nara is always lovely, a great communicator and has a fabulous attention to detail.
The service makes my life easier, and I can trust that everything is done just the way I like.
Thanks so much for your time and effort - it is appreciated!
Easy to book, reliable service. Bee did a thorough fantastic clean of our house
Easy to book, reliable service. We have a second baby due any day now, so I wanted a beautifully clean home on my return from hospital. Bee did a thorough fantastic clean of our house and it takes a lot of pressure off me.
Super happy with Manu and Ricky!
Hello Team ...Super happy with Manu and Ricky! Everything was clean ad they left a lovely message! We would like them to come back next time we get out house cleaned. Thank you
Two great cleaners
The two cleaners that were assigned this month did an excellent job on our house. They were punctual, efficient, and thorough. I am hoping that they can become our regular cleaners.
They arrived on time and got to work straight away. They were happy to work around me as I got ready in the morning before work! Even though I left for work, they called me afterwards to let me know they had finished and will lock up for me. Returning home after a long day to a sparkling clean apartment was the best feeling.
Friendly, and reliable service. Will definitely use again!
Reliable, friendly service who consistently deliver a great clean, time after time. As there are two of them they are in and out in half the time. Am very happy with my result and highly recommend these guys.
The service provided by my UrbanYou clean is invaluable to me. It means I can relax about my home being clean and tidy. Any directions I give are attended to promptly and efficiently.
Visitors' appreciation of the work
A friend who didn't know I had a cleaner visited me on Sunday and commented " How do you keep your apartment so clean without a cleaning service, " as I am not as young as I used to be and had been finding cleaning a little strenuous. She was very impressed with the quality of the work & I would have no hesitation in recommending UrbanYou to her if she needed a cleaner. UrbanYou are good to deal with and if any problem are happy to discuss and rectify the matter.
Very good service
Apart from the flexibility of being bale to book and change your booking at anytime, what I like more about UrbanYou is the prompt response you get after feedback. I didn't like the quality of one of the cleanings booked, and promptly a staff contacted me to understand what my needs were, re-booking a second session for free that addressed all my needs. I am really happy to use their services and will continue to do so.
Very happy with the cleaning service! The cleaner was very detailed and did a good job with our apartment and has a great attitude. Highly recommended, I would definitely be using it again!
The urbanYou support team have been brilliant. The cleaner I had yesterday was amazing, my house has not looked so clean for ages. I would have no hesitation in recommending the company.
I always come home to a sparkling clean, neat house!!! Its so nice to have the house clean for the weekend so that I can entertain and enjoy my weekend!!!
My husband and I are so happy with the result! Our old house, especially the bathroom and kitchen now is so clean! plus the cleaner was friendly. I definitely will order again.
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