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Fox Mowing & Gardening

Fox Mowing & Gardening

 Verified
Fox Mowing & Gardening
4.6

221 reviews

Positive vs Negative
88%12%
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Customer Service
4.6
Timeliness
4.6
Job Satisfaction ?
4.7
Rates and Fees
4.6

 AI reviews summary 

Fox Mowing & Gardening generally receives high praise for its professional, reliable, and thorough garden maintenance services across various Australian regions. Customers frequently highlight the punctuality of the individual franchisees and their high standard of workmanship, particularly regarding lawn edging and garden tidy-ups. While the vast majority of experiences are positive, there are isolated reports of significant service failures and pricing disputes that appear to be specific to individual contractors rather than the brand as a whole.

Pros
  • Exceptional Reliability: Most customers report that contractors are consistently punctual, provide advanced notice of arrival via text, and maintain regular schedules even during inclement weather.
  • High Workmanship Standards: Reviewers frequently commend the "sharp" lawn edges, thorough cleanup of clippings using blowers, and the professional finish of hedges and garden beds.
  • Professional Communication: Many franchisees are praised for being easy to deal with, providing prompt quotes, and offering expert advice on weed control and plant health.
  • Versatile Service Offering: Beyond standard mowing, users value the additional help with gutter cleaning, pressure washing, green waste removal, and minor landscaping tasks.
Cons
  • Inconsistent Franchisee Performance: A small number of contractors have been flagged for "no-shows," failing to return calls, or providing substandard work that required the customer to redo the job.
  • Pricing Discrepancies: There are occasional complaints regarding "gross overcharging" for small jobs or quotes that significantly exceed local market rates for similar work.
  • Communication Gaps with Head Office: Some users expressed frustration when trying to escalate issues through the central business, reporting a lack of follow-up on complaints.
  • Inappropriate Conduct: Rare but serious reports mention unprofessional behaviour, including poor parking choices that blocked waste collection and one instance of a verbal altercation with a neighbour.
Verdict

Fox Mowing & Gardening is a highly-rated service provider recommended for those seeking dependable and high-quality lawn maintenance. Because it operates as a franchise, the quality of experience can vary by location; however, most clients find their local "Fox" to be a trustworthy and professional expert who provides good value for money.

221 reviews
5 Noa  · Steve from Fox did my lawns in warriewood this weekend. He was on time, professional and did a great job on my gardens and lawn.
5 Ian  · Brett done my lawns for me for the first time last week, and reliability and professionalism is second to none. Thanks again Brett. Highly recommended.
5 Clare  · Fox Mowing is a fabulous service - they keep my garden exactly how I love - always reliable and friendly too
5 Amy  · Rob is reliable and does a great job , I have recommended him to my neighbors who are also using his service now
5 Robyn M.  · Always reliable unlike others I have used. He is helpful and does a great job. Would highly recommend.
5 Sharon butler  · Great communication My yard looks amazing Very Reliable and quick Affordable price
Daniel
Daniel
 

Steve from Fox mowing did an amazing job on our hedges and lawn. He is punctual, polite, and a true professional. The quality of his work is outstanding, and I highly recommend him to anyone looking for lawn and garden services.

Ask the reviewer

Reviews with attachments

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Dave
DaveNSW2 posts
 

Decided to ask the bloke down the road (Tingira heights) who is the local Fox franchisee to give me a quote, he quoted $80 and I gave him the go ahead. First job was outstanding but every job after got worse and worse ! The last time it looked like a quick whipper snip and mowing around the edges of the lawn only and no clippings in the bin… Read more

whatsoever, I queried him and he was very sarcastic and adamant he’d mowed.

I ended up mowing it myself and it was absolutely 100% better, I checked my security cameras and my suspicions were correct.

$80 cash in hand can now stay in my pocket, I don’t recommend this particular bloke at all.

Very substandard service and work (or lack of it !)

Fox Mowing
Fox Mowing    

Hi Dave, Something doesnt seem right here at all… Read more

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D Tip
D TipQLD
 

Choose a company that has regard for your neighbors. Fox contractor parked in front of bins that were not emptied and made it impossible for the waste truck to pick up the bins. Could have parked in a more suitable position or at least move the bins.

Fox Mowing
Fox Mowing    

Hi D Tip, Did you approach them and ask them to… Read more

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Stephen
StephenNSW
 

A craftsman who excels at his work and always reliable.

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Maureen O
Maureen O
 

Joey has been doing my lawns for a few years and he is very professional, punctual and pleasant. He does a great job and nothing is a trouble for him. I highly recommend him.

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Brendan C.
Brendan C.
  Fair Incentive Verified

Fantastic work from fox! They do exactly what they say and more. Our yard in Mt Crosby isn't the easiest and its easier to just do the bare minimum and move on. However fox are not that type of lawn mowing buisness - Above and beyond. Thanks again! - Bee and Sam

Latest follow-ups

nadine s.
nadine s.VIC
  Verified

Ricky from Fox mowing (s.e. Melbourne suburbs) is fantastic! So often, when having services paid through aged care or the NDIS, you get half of a… Read more

job, if that. Ricky is great at his job, very easy to work with, great communicator and is an all around joy to work with.

Thanks Ricky!

 Follow-up  · Still doing a great job all around :)

 Follow-up  · They offer many services for caring for the outside of your house. I dont want no make a list because I know I will miss something. They will come as often as you need them or your plan allows. Seriously, give them a go.

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paula
paulaNSW8 posts
  Verified

I can’t recommend Sam from Elderslie highly enough… He was quick to reply, he did an amazing job, cleaned up my easement, edged it, laid turf pulled out my old chicken coop put pebbles down it looks so neat and tidy and much more manageable now… Read more

plus he screened in my porch.. really honest and good guy.. I’ll get him back for stage 2 in the new year.. Thanks for you and your teams hard work!

 Follow-up  · The chicken coop was removed by the guys, they took it down piece by piece and it was made very well.. so a hard job.. The turf was Sir Walter Buffalo

Irene R.
Irene R.
 

Aaron Onley has been doing our garden for almost 2 years and he is always swift, neat and the garden looked amazing when he left. He has also helped us with more complex gardening tasks and recommend feasible solution which he delivered promptly.

 Follow-up  · He cut the neighbour’s hedges overgrown to my garden at an angle to allow sunlight to reach my plants and lawns again. He also prune all my trees in the garden to maintain their shape, size and appearance.

Positive reviews

Leah
LeahNSW
 

Excellent service from Fox Lawns. Colin did a fantastic job mowing, edging, and trimming our hedges. The attention to detail was outstanding, and he left the yard looking neat, tidy, and professionally maintained. He was friendly, reliable, and took great pride in his work. I would happily recommend Fox Lawns to anyone looking for quality lawn care services.

Mike H
Mike HVIC4 posts
 

Daniel (Bulleen) provided me with exactly the help I needed while I was travelling. Great communication, friendly and highly professional (above and beyond). Even sending photos while I was away to provide added comfort. The garden was looked after better than I could ever do it. With many thanks.

Rosie
RosieNSW2 posts
 

I saw a Fox Mowing man cutting my neighbours lawn, approached him, if he could do mine next, he said yes, what a fantastic job he did, he cut my lawn, trimmed my hedges, whipper snipped my edges, affordable price, did such a good job, cleaned up with a blower, next he is coming to clean my cutters, would absolutely recommend him, Harold ( smeaton grange )

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Negative reviews

Lucinda
LucindaQLD
 

Brandon Lee for Fox mowing. Multiple no shows and last minute cancellations. Not mowing large areas of the lawn but still charging the same price. Not replying to emails. Charging for 3 and a half hours, but only doing 1 hours work

morrisbe
morrisbeNSW5 posts
 

I am extremely disappointed with the service—or rather, the complete lack of service—from Fox Mowing. I accepted a quote for hedge trimming three weeks ago, and the contractor was scheduled to arrive two weeks ago. However, he has never shown up. I have made numerous attempts to contact him via phone and messages, but have received no response. I… Read more

have also called Fox Mowing three times. During my last call, I was assured by a representative that the issue would be escalated to her manager. Despite this, I have still not received any follow-up or return call.

Perhaps leaving a review here will finally prompt a response.

Andrew
AndrewQLD26 posts
 

Wow, had this crowd come around to give me a quote on giving a driveway hedge a serious trim in the jimboomba region. They started off by telling me there was 100 metres of work (in fact 41 metres) and it would be $50 a metre, that suddenly became $1500 to $1700 to cut it at an approx height of 2 metres :):):):) I has a chap come and spend 3 1/2… Read more

hours cutting the entire hedge at a height of 1.2 metres for less than $400!!!!!! Reading reviews here it seems gross overcharging is endemic with this company

Recent reviews

Lyn Wayne
Lyn WayneQLD2 posts
  Verified

We had Matt from Fox Mowing and Gardening at ORMEAU mow our lawns over 5 weeks while we were away. He did an execllent job with the lawns and was very professional in his communication and at a great price. Thanks Matt for a great job done, would highly recomend you to family and friends.

maria hayes
maria hayesQLD3 posts
 

Kamil is a very professional person. He provided a reasonable quote and was very thorough and knowledgeable about spraying the weeds and using the pre-emergent product. I will most certainly use this service again. Thanku Kamil

Rosie
RosieNSW2 posts
 

I saw a Fox Mowing man cutting my neighbours lawn, approached him, if he could do mine next, he said yes, what a fantastic job he did, he cut my lawn, trimmed my hedges, whipper snipped my edges, affordable price, did such a good job, cleaned up with a blower, next he is coming to clean my cutters, would absolutely recommend him, Harold ( smeaton grange )

Rushdi I.
Rushdi I.
 

Simon from Fox Mowing & Gardening Raby is hands down the best in the business. From the moment he showed up, you could tell he takes real pride in what he does. Super professional, on time, and his attention to detail is next level. My lawn has honestly never looked this clean and sharp. What really stood out though is Simon himself — a genuinely… Read more

down-to-earth bloke who’s easy to talk to and knows his stuff inside out. No fuss, no shortcuts, just quality work done properly. He’s friendly, reliable, and clearly skilled at what he does.

If you’re in the Campbelltown area and need lawn mowing or gardening done right, Simon is your go-to guy Highly recommend him to anyone who wants top-tier results without the hassle.

Vanessa
VanessaNSW
 

The most dependable lawn service in the area. They arrive on schedule, work quickly, and leave the yard looking immaculate every time. It’s rare to find a service this trustworthy. Five stars without hesitation.

Sam
Sam2 posts
 

I have been using Fox Mowing - Luke- Mount Cotton, for years and he is fantastic. I look forward to Luke coming each time as my yard always looks amazing afterwards. Luke’s care and attention is a breath of fresh air as I always know whether I am home or not he does the work with care and professionalism. Totally recommend him and his services. Always punctual and very helpful.

Gardening & Landscaping

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Peter S.
Peter S.
 

Just recently engaged Simon for lawn mowing, he answered my enquirery promptly , visited address same day for quote. After doing my lawn the first time (which was a little on the long side),, and trimming a rose vine for me I found his fee’s very reasonable. I prepaid him for next job in case I wasn’t home to pay taking a bit of a risk he’ll turn… Read more

up , and he did. Trustworthy, decent bloke to meet, and does a good job. He also communicates well, (rain delays etc) Highly recommended! Peter

Robyn
RobynQLD
 

I have known Nathan for over a decade & have found him to be very professional ,dependable with consistant service with a positiive attitude & excellent workmanship ,vast garden knowledge Highly recommended for all your lawn garden maintenance.

Bradley E.
Bradley E.2 posts
 

George is an extremely hard and motivated worker. He always ensures the customer is left happy and touches base with them to ensure the happiness is upheld. Ive recommend him to multiple people, and cannot fault his workmanship.

Sean W.
Sean W.VIC2 posts
 

We are very pleased with the excellent service from our local Fox Mowing Person, Con from Bentleigh East. Con was very professional, helpful did a great job for a very fair price. We recommend Con for your next Garden project.

Jacquie P.
Jacquie P.
 

I cannot praise Aidan (NSW-North Rocks) and his work enough. He is prompt, sends us photos of his superb work and communicates well. Thank you for making our life a little easier and appreciate your work.

Brad Mayne
Brad MayneNSW
 

10 out of 10 service. Andrew is amazing. The work and clean up is 1st Class. I am a very proud and fussy customer and he delivered on what he promised..Now I am a customer of Andrews forever..

Daniel L.
Daniel L.NSW
 

James at Fox Erina Central Coast consistency does a great job, lawns bever looked better. He's on time and super helpful with anything garden related. All round fantastic experience.

CVtoCAREER P.
CVtoCAREER P.
 

Andrew does an excellent job every time. He’s reliable, punctual, and takes real pride in his work. My lawn always looks neat, evenly cut, and well-finished after he’s done. He’s friendly, professional, and easy to deal with, which makes the whole process hassle-free. Highly recommend Andrew to anyone looking for quality lawn care and dependable service.

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