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Costco NSW, Auburn

Costco NSW, Auburn

2.6 from 68 reviews

Reviews

2.6

68 reviews
5
(15)
4
(9)
3
(7)
2
(8)
1
(29)
  • Value for Money
    1.9 (9)
  • Product Quality
    2.1 (9)
  • Return Claim MadeYes (0) · No (6)
  • Customer Service
    1.9 (8)
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Thomas

Thomas

  • 2 reviews

Good products. Hard to find a staff member to get help

published

Good products. I always buy salmon from here it's the cheapest I could find. Kirkland brand nuts and laundry solutions are of good quality but not cheap.
Special products may not be good in quality, bought an adidas shoe and it broke within a month.
Easy returns if you have the bill.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Sam G.

Sam G.

  • 4 reviews
  • 1 like

Poor Quality

published

The Kirkland 'Golden Sweet Pineapple Chunk' is far from sweet. It's white in colour, not golden! The core is not removed from the flesh as well! These chunks are better cooked with sugar added.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationLidcombe
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Michael M

Michael MSydney, NSW

Cooked chicken

published

Hi I have bought more then 13 chickens and more then 9 have been raw and blood through them and I have contacted Costco every time and they say they are sorry and they will work on fixing them but nothing has changed since my first chicken in January.

Customer Service
Value for Money
Product Quality
Store LocationAuburn
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just another User

just another UserSydney, NSW

  • 5 reviews
  • 6 likes

Best warranty

published

best warranty you can get on any gadget or appliance.
never buying anything from JB hifi again.
best deals
best prices
best sales

the food as also good
so is the pizza
also i like the samples

Customer Service
Value for Money
Product Quality
Ne chua

Ne chuaSydney, NSW

  • 2 reviews

Employees do not have hygiene concept

published

I saw two employees handling food without wear gloves. One islander like , she wiped her sweat with her bare hand and touch food.
Another Indian lady at check out does not call my ticket number instead called out food and she touched my food with bare hand. How disgusting these are.
Should not the manager or supervisor educate their employee on food safety rules

I am not coming back not unless you ensure food safety are followed by your staffs.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationAuburn
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Uka B.

Uka B.

  • 2 reviews

Disgusting taste - forrest cake

published

We bought forrest cake on 30th of dec 2019. Taste was awful. I don’t think it was fresh. Sponge of the cake tasted like bread. Even fresh bread tastes better than Costco’s forrest cake. Waste of money. Never purchase again.

Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco in Auburn nsw
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Mzee

MzeeSydney, NSW

Don't waste your precious time and money

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationLidcombe
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M Jackson

M JacksonSydney Surrounds, NSW

Horrible customer service

published

Visiting the Auburn store, wanting to buy a TV set, couldn’t find anyone to help me. Found someone in a nearby section and requested someone to help me. After asking what I needed he promptly dismissed my questions as irrelevant. He obviously had no technical knowledge, he even suggested I visit “Harvey Norman” if I wanted to try a remote on a TV. I did go somewhere else, JB Hi Fi, they were very helpful and answered all my questions. I won’t be renewing my membership. If I could, I give them NO stars.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco , Auburn
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Batty

BattySYDNEY

  • 7 reviews
  • 2 likes

Worst Customer care

published

Worst customer service , arrogant and unfriendly guys at the Auburn store.
I was wondering the levels of customer care from Costco. With each level going up, they seem to be more hostile and arrogant. Frankly speaking, I have never experienced this kind of a behaviour anywhere in the world. Not seen any of the staff over there showing the minimum courtesy of even smiling to customers.

Customer Service
Value for Money
Product Quality
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harpbelle

harpbelleSydney

  • 7 reviews
  • 5 likes

Great on quantity, meh on variety

published
Alonso Y

Alonso YSydney

  • 3 reviews
  • 3 likes

Worst ever Black Forest Cake. No fresh cream taste. Sour Cherry jam not enough. Weird Chocolate cake

published

As titled worst Black Forest Cake I ever had. Typical American style. Buy this for your party and your guest will be very disappointed at you for being cheap and the cake on the plates will not be finished.

My background: Dessert Lover who love Fresh cream. Real ingredient. Correct Taste. Right texture. Fresh smell. I don't care about price, as long as it makes me satisfy.

Sunny

SunnySydney

  • 2 reviews
  • 2 likes

I'd say membership value is terrible value

published

So, there are two types of products at Costco. Products you can get elsewhere and products exclusive to Costco. The products you can get elsewhere, are usually cheaper elsewhere and are in more manageable quantities. So if you don't need 4L of mayo, get it from ALDI for half the price per. It's better valued and you don't need an extension on your house to store it.
The second type, are Costco exclusives, like their Kirkland brand stuff. It's pretty top shelf quality generally, but not cheaper.

So, if you want to save on groceries, go to Aldi. If you want Kirklands and can afford to pay more for things in general and have that house extension, get membership.

Jazz

JazzSutherland Shire

Not sure - on the fence

published

Not sure if I am a fan of Costco or not yet, I get that you can buy in bulk but I really don’t see it that much cheaper as people make out to be and the brands aren’t as great as you would get in Coles or Woolworths.

Paul

PaulGranville

A Car Battery Order

published

Quite disappointed with a car battery order - just an Exide 50D20LMF for a Mazda 3. Called 3 times. No-one can give me an answer. No-one called back either. It's over two weeks now (1 Dec 2018)! (The Star was only put in as it's mandatory!)

SONIAF

SONIAFAU

  • 4 reviews

WEEKLY SHOPPER AT COSTCO

published

Im a weekly shopper at Costco! Love the bargains and especialy the variety and ease to shop. I can buy my vegetables to office supplies for my business and especially my baking supplies.

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Amayzingone

AmayzingoneSydney, NSW

  • 71 reviews
  • 47 likes

Costco Wetsuits Passing Off Big name Brands (Adrenalin & Seadoo) but are total Rubbish!

published
Jacob H

Jacob HBankstown

  • 2 reviews

Always excellent

published

Always a good shopping experience, staff are friendly and helpful, the entire complex is always so clean from the carpark to the eating area to the toilets and the main shopping area. And the food there is just too good to be true. Can’t go past there $1.99 hot dog and drink but if you want something really special try their mouth watering cheeseburger. The meat pattie on this burger is so thick and juicy, fresh crisp lettuce and tomato, yummy cheese and the sauce will have you licking your lips for more, and the milk bun is always perfect for $6.99 it’s pretty good.

The staff is very rude

published

There is a felmale staff at the customer service counter was so rude,don’t want to go to there anymore, Costco should has a complain function on their website .

Cash Grab Atm Lidcombe Costco....

published
Mohsen

MohsenSydney

  • 2 reviews
  • 2 likes

Organic products

published

Costco is the best place to buy organic products with reasonable prices in Australia. I hope they increase the variety of organic products.

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Questions & Answers

Shohreh M.

Shohreh M.asked

NSW, Auburn

I want to know do you have catalogue online, or do you have app for Costco of Auburn, because it is too big and I am new ,and I have baby that doesn’t let me to searc, so I want to know the place of everything before going to shop

1 answer
Fired Up
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