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Costco NSW, Auburn

Costco NSW, Auburn

2.6 from 77 reviews · View Statistics
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Reviews

  • Value for Money
    2.4 (16)
  • Product Quality
    2.6 (15)
  • Return Claim MadeYes (1) · No (11)
  • Customer Service
    2.3 (14)
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Payton K.
Payton K.Sydney, NSW

Poor customer service

published

Myself and my partner were not allowed in as apparently 1 person can shop at a time even thou lady had regularly let family's and couples regularly walk in together without question poor customer service!!!!

Value for Money
1/5
Product Quality
1/5
SherryMiyano
SherryMiyanoSydney
  • 52 reviews
  • 27 likes

Not to be compared with the major supermarkets

published
Value for Money
5/5
Product Quality
4/5

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0.0
(1,234)
S. Ferlauto
S. Ferlauto
  • 5 reviews

The BEST place to shop!

published

Costco have such a huge variety of goods, its so well organised and so many products. In addition to the alcohol is much better prices then others.

Value for Money
5/5
Product Quality
5/5
Anne
AnneSydney
  • 5 reviews
  • 2 likes

Bread that doesn’t taste like Aussie bread

published

Bread that doesn’t taste like Aussie bread
Bought a big bag of small bread rolls
Very disappointing
Horrible taste ! Baker needs to change ingredients

Incentivised Review No
Return Claim MadeNo
Store LocationAuburn
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wato
watoSydney, NSW
  • 14 reviews
  • 11 likes

cheaper at dan murphys

published

I always compare prices before buying at Costco, yet again its quicker and cheaper for me to go to dan murphys and buy a bottle of jack Daniels or vodka than Costco. Whatever happened to Costco having lower prices? I thought that's why I pay a $60 annual fee! And to top it off you can't email them to complain. How convenient!

Value for Money
1/5
Incentivised Review No
Store Locationauburn

Products on special were out of stock

published

I went there this afternoon for some products on special on the coupon 28.01-31.01.But they were all sold out, and new stock will come next Monday or Tuesday.What's the point for the special but no stock?It really wasted my time,I am very disappointed.

Incentivised Review No
Ronald
RonaldSydney, NSW
  • 7 reviews
  • 6 likes

They changed the chicken no issues since

published

I put a review previously about the chicken thigh always being off from the steggle brand you have swapped to lillydale chicken and i have bought chicken twice now no issues you can tell its much fresher bright pink chicken the steggles one was always discouloured and off.

So thanks for taking my feedback on board no issues anymore

Value for Money
5/5
Product Quality
5/5
Cecilia
CeciliaNew South Wales

Poor quality control

published

Very poor quality. I found some blue rubber glove material inside the food and also two puncture holes on outside.

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Value for Money
3/5
Product Quality
1/5

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Suraj M.
Suraj M.Sydney, NSW
  • 12 reviews
  • 3 likes

Poor support

published

I purchased Mug Set from costco online only to get half of them damaged. There was no proper filling and no mention of fragile content in package. I got this on special so I was expecting to get replaced but they want me to return and repurchase them which is at higher price now.
I didn't find their after sale team even try to help. They just repeat their return policy again and again. Just a waste of time and effort. I wouldn't recommend anyone to buy anything through online.

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Value for Money
2/5
Product Quality
4/5
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Thomas
Thomas
  • 3 reviews

Good products. Hard to find a staff member to get help

published

Good products. I always buy salmon from here it's the cheapest I could find. Kirkland brand nuts and laundry solutions are of good quality but not cheap.
Special products may not be good in quality, bought an adidas shoe and it broke within a month.
Easy returns if you have the bill.

Value for Money
3/5
Product Quality
3/5
Sam G.
Sam G.
  • 4 reviews
  • 1 like

Poor Quality

published

The Kirkland 'Golden Sweet Pineapple Chunk' is far from sweet. It's white in colour, not golden! The core is not removed from the flesh as well! These chunks are better cooked with sugar added.

Value for Money
1/5
Product Quality
1/5

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Michael M
Michael MSydney, NSW

Cooked chicken

published

Hi I have bought more then 13 chickens and more then 9 have been raw and blood through them and I have contacted Costco every time and they say they are sorry and they will work on fixing them but nothing has changed since my first chicken in January.

Value for Money
3/5
Product Quality
1/5
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just another User
just another UserSydney, NSW
  • 5 reviews
  • 7 likes

Best warranty

published

best warranty you can get on any gadget or appliance.
never buying anything from JB hifi again.
best deals
best prices
best sales

the food as also good
so is the pizza
also i like the samples

Value for Money
5/5
Product Quality
5/5
Ne chua
Ne chuaSydney, NSW
  • 2 reviews

Employees do not have hygiene concept

published

I saw two employees handling food without wear gloves. One islander like , she wiped her sweat with her bare hand and touch food.
Another Indian lady at check out does not call my ticket number instead called out food and she touched my food with bare hand. How disgusting these are.
Should not the manager or supervisor educate their employee on food safety rules

I am not coming back not unless you ensure food safety are followed by your staffs.

Value for Money
1/5
Product Quality
1/5
Uka B.
Uka B.
  • 2 reviews

Disgusting taste - forrest cake

published

We bought forrest cake on 30th of dec 2019. Taste was awful. I don’t think it was fresh. Sponge of the cake tasted like bread. Even fresh bread tastes better than Costco’s forrest cake. Waste of money. Never purchase again.

Value for Money
1/5
Product Quality
1/5
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Questions & Answers

Shohreh M.
Shohreh M.asked
NSW, Auburn

I want to know do you have catalogue online, or do you have app for Costco of Auburn, because it is too big and I am new ,and I have baby that doesn’t let me to searc, so I want to know the place of everything before going to shop

1 answer
Fired Up
Fired Up

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Costco NSW, Auburn

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