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Costco QLD

Costco QLD

North Lakes, Ipswich
2.9 from 83 reviews

Reviews

2.9

83 reviews
5
(26)
4
(7)
3
(9)
2
(12)
1
(29)
  • Value for Money
    2.9 (22)
  • Product Quality
    2.8 (22)
  • Return Claim MadeYes (3) · No (22)
  • Customer Service
    2.6 (25)
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Jose santana

Jose santana

  • 2 reviews

Problem with Panasonic guaranteed

published
Return Claim MadeYes
Store LocationIpswich QLD
Robyn E

Robyn ESouth East Queensland, QLD

  • 2 reviews

Can you give us any update on stocks available?

published

I have to travel to get there. I'm not trying to hoard, just usual shopping, but I'm not sure if the shelves are stocked. Can Costco or another customer help?

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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jiminoz

jiminozDarling Downs, QLD

  • 62 reviews
  • 1 like

Convenient, well stocked, affordable.

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco Ipswich
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Kapinka

KapinkaBrisbane

  • 20 reviews

Botched cake

published

Devasted when I went to collect my daughters bday cake, they accidentally put the wrong name. No special cake for our party. So sad, too late to get another cake.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
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Is what it is

published

Been member 6 month now
You have to buy I’m bulk but why not your saving a lot and you don’t run out at home
All these people winging about undercooked chicken
Would you rather the falling apart chicken that’s so over cooked from most supermarkets
If it’s a little pink it’s fine and cooked perfectly
It’s nice to try some American products to some are just great some are not
I live alone and still buy bulk the things I use
I go every month always will

Customer Service
Value for Money
Product Quality
Store LocationIpswich
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Problem with a BBQ chicken

published

We bought a chicken today early for our dinner tonight and happened that was uncooked and very pinky colour. I took pictures of it if you need it. Is only a chicken but it cost us our dinner.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
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Kirkland mix nuts

published

We have been buying this product for Several years and always been very pleased they have recently changed to having it packaged in Vietnam and the nuts are not the same . We feel that they are of a much poorer Quality , and they are now tasting stale. We will miss this treat very much!! Very sorry to see this change .....

Ton S.

Ton S.

  • 5 reviews

Rude employees shouldn't be there

published

I was a member for the past 5 years, but decided not to renew my membership, because of the rude attitude of this particular employee in the food section. He is a male, probably between 45 = 50 years of age. Costco should look into this, otherwise you'll lose your members

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
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Guan

GuanSouth East Queensland, QLD

  • 2 reviews

Aggressive staff at Ipswich fuel station

published

Teela is a very aggressive Ipswich Costco staff at their fuel station. She was not around to help when spill happened, but in time to come around loudly accusing customers who used and returned the towel from spill station stealing, while there is no sign saying customer can not touch the towels when they experiencing a fuel spill! Costco certainly need to train their staff on how to show basic respect without bias!

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich Costco
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Mum

MumSouth Australia

Meat very very expensive

published

Meats to expensive for average families they look good quality but dont really know as to expensive to purchase to test. Avocados not cheap a lot of groceries arent affordable

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth lakes
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Lou

Lou

  • 2 reviews

Appalling Customer Service

published

Tried to enter the store to look around before deciding if we wanted to join. Spoken to very rudely by the older, short blond woman guarding the entrance. We were not aware you had to be a member just to get a foot in the door, then when I turned to walk away and told my husband we needed to leave she accused me of 'getting my back up'. I am a manager in retail and if a staff member spoke to any customer like that they would be disciplined. If we had been thinking of joining, her attitude put us right off that idea.

Customer Service
Return Claim MadeNo
Jima545

Jima545South East Queensland, QLD

Poor customer service dont care for disabled family members

published
Customer Service
Value for Money
Product Quality
Return Claim MadeYes
Store LocationNorth lakes
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Nerida Howell

Nerida HowellSouth East Queensland, QLD

the absolute best I've ever used

published

HARPIC FRESH POWER tropical blossom toilet cleaner.
Works like magic and smells pleasant. Very easy to spot
on the shelf. Look for the bright pink bottle. I will buy it again.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationCostco North Lakes
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Delilah

DelilahSouth East Queensland, QLD

Love this shop

published

My family and friends love this shop have saved much money meat is great prices and hot chooks are always welcome with your great salads. And seafood is great prices. Loving saving money with petrol and having more in my wallet. Buying alot of xmas things from costo bumdamba before December. There is always something different to see and try love the free samples. Staff friendly. Always leave happy.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationBundamba
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Jamed Mason

Jamed MasonSouth East Queensland, QLD

  • 7 reviews

Never use the Optical Service

published

Paid over $600 for a pair of glasses, They constantly come loose and fall off my head. I have had them fixed constantly, and they were sent to the factory to be repaired. Still they are not usable.
Extremely disappointed.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorth Lakes
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Gina

GinaSouth East Queensland, QLD

22th September, 3:00pm. Extremely rude staff

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationNorthlakes
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Mel

MelQueensland

The staff are so rude

published

I would like to report one of your workers. On Saturday 7th September 12 noon ish, while checking out, my 2 year old son touched the receipt machine. My husband immediately told my son to not touch the machine. The operator, your employee, Dillon said to my son “I’ll cut your finger off!”. Dillon then paused realising what he had said and apologised. I don’t think this is appropriate behaviour or language for an employee of Costco to direct towards a 2 year old child. I would like a representative of your store to contact me via phone as soon as possible to discuss the matter further and provide me with feedback regarding your actions to rectify this behaviour in your staff. Kind regards, Melissa 0417979545

Customer Service
Return Claim MadeNo
Loz

LozSouth East Queensland, QLD

  • 6 reviews
  • 9 likes

They dont answer their phone ???

published

Just trying to call them to ask a few quick questions, but they dont even answer their phone, same with the Ipswich store. Must be company policy to be arrogant, as usual with companies like these.

Customer Service
Value for Money
Product Quality
Return Claim MadeNo
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Not happy

published

Bought a cooked chicken great price but not cooked properly red in near the bones of the legs and wings and pink still on the breast staff need to learn to cook them properly

Return Claim MadeNo
Store LocationCostco Ipswich
Jason T.

Jason T.South East Queensland, QLD

Could be great but too much friction in too many ways

published
Customer Service
Value for Money
Product Quality
Return Claim MadeNo
Store LocationIpswich
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