2Crazy Domains

Crazy Domains

  • Verified company
3.3

1,055 reviews · Statistics

PositivevsNegative
58% · 612429 · 41%
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Rates and Fees
1.7 (87)
See the Best Web Hosting Providers in 2023 as rated by Australians on ProductReview.com.au.

Reviews

1,055 reviews
Fitzpatrick
Fitzpatrick

Very speedy customer service!

Jaselle was extremely fast and knowledgeable and I am very appreciative of the assistance today. Thank you!

TGIF
TGIF · 13 posts

Dodgy as. Have been charging me for services I never wanted or used

I gather as part of falling for registering for an .au domain in addition to the .com.au domain I have, they have cunningly subscribed me to website hosting as part of that set up.process. Have been slugged many $49,95 3 months renewals for a product I have never used or was even aware of and of course their online chat doesn't work.

Crazy Domains
Crazy Domains · 
Julia Y.
Julia Y.

Crazy Domains locked transfer a domain, customer cannot leave

Crazy Domains
Crazy Domains · 
Allen
Allen

Server Issues - Major Business Disruption

We are a small business and like everyone, rely on the reliability of servers. We have experienced nearly 2 weeks of constant disruptions with our emails where we have lost all previous correspondence and sub folders with information, all calender meetings and have also lost any contacts that have been added to Outlook.
After speaking to them every day, we are just being advised there is a known outage with their servers and that they are working on the problem. This is not good enough, we are missing emails and purchase orders from our customers and not able to contact some customers due to contacts missing.
We are now looking to move to another company.

Crazy Domains
Crazy Domains · 
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James W.
James W. Sydney, NSW

This Company is the lowest form of life. Bait Switch Subscription marketing, " Coward digital Marketing "

Random P.
Random P. Sydney, NSW

Great Support, however worst DNS servers on the planet

The problem with Crazydomains is their DNS servers are painfully slow, if you use any other ISP such as Ventra DNS changes begin going through in like 2 minutes, with Crazy domains, it seems they hold them and send them in bursts , so setting up 365 Credential on any other platform takes 15 minutes, whereas by her time all dns entries have started to propagate in Crazy, its a few hours gone by. Otherwise its a good basic budget product with excellent chat support

Crazy Domains
Crazy Domains · 
S. Hanna
S. Hanna Sydney, NSW · 2 posts

Can't trust

They just canceled the plan because I lost the ABN as I had to cancel it recently.

They didn't accept to transfer the payment to another plan,

I had to move to another provider way much cheaper, easy to setup and started in 5 minutes and I can trust

Crazy Domains
Crazy Domains · 
MarcusJ
MarcusJ · 10 posts
 · Verified

Horrendous support - staff lazy, dishonest and incompetent

Crazy Domains have to be the worst hosting provider out there - anybody who hosts with them has clearly not done their research.

Staff are lazy, incompetent and downright dishonest. Ive been lied to, rudely spoken to, hung up and disconnected on chat - multiple times. Despite me never being aggressive or rude.

If their support team find something to hard or complicated - they simply hang up or disconnect the chat. Combined with their lack of knowledge and dishonesty, good luck EVER getting something resolved.

There are dozens - if not hundreds of similar complaints on this review site and others too.

Do not go anywhere near these guys.

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Crazy Domains
Crazy Domains · 
MarcusJ
MarcusJ · 
Jess S.
Jess S. South-Eastern Region, NSW · 3 posts

Don't waste your time

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Crazy Domains
Crazy Domains · 
Jess S.
Jess S. · 

Thank you very much, I have not yet been refunded, I will update you when I am. Appreciate the customer care

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Amy
Amy

Quick assistance on problem updating DNS

Today i used the Live Chat feature and was assisted by Jaselle.
1. Live chat was answered within a few secconds.
2. Jaselle was quick to undesrtand my enquiry.
3. It was resolved quickly.

Great customer service, friendly and efficient. Five Stars!

Dan
Dan Greater Melbourne (Outer), VIC · 3 posts

Kyle K is Amazing!

Very impressed with the service I received from Kyle K! I asked for help with several domain names which was attended to very fast!

MAH
MAH Sydney, NSW · 3 posts

they hung up on me on a live chat

I was patiently waiting, asked for clarification on a simple matter, was not rude in any way, I was kept waiting when they were taking their time answering, not acknowledging they even received my request, then when I asked her to clarify some details she terminated the conversation. I am now looking for new hosting. I was asking why they were creating such a sense of urgency for a subscription to be paid 89 days ahead of time. It was causing anxiety as I was continually thinking the domain would expire.

Rates and Fees
Crazy Domains
Crazy Domains · 
MAH
MAH · 

Hi Von, I have emailed you, kind regards

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Glenn
Glenn Hunter Region, NSW

Upselling email to small businesses $600 pa

Absolutely a rip off charged $600 pa for a single email service oh and only 1 email in use
All folders now have no content
Tried contacting the Salesperson Kevin and now he won’t speak to me
My fault they played on my ignorance in technology and I fell for it
And there is nothing I can do

Crazy Domains
Crazy Domains · 
GIANNI
GIANNI Metropolitan Adelaide, SA

Ive given up on Crazy Domain

4 months ago I was contacted by CD to upgrade my email hosting from their free site to mail.premium.exchange...After $2500 and four month of contacting Crazy Domain Im no closer to having my emails appear on Outlook. Worse decision ever to stick with these guys they are a waste of time. Limited assistance and conflicting advice. Proceed with caution.

Crazy Domains
Crazy Domains · 
noname
noname

Easy and helpful

Jaselle was my reviewer and helped me sort out two unrelated problems quickly and efficiently.

Questions & Answers

shredder2
shredder2 · 

Despite following CDs published procedure, (which may only be for desktop?) I can't seem to delete expired credit cards via my android phone as there is no delete option. I've also read a complaint elsewhere that there is allegedly no such option, and even falsifying valid card details didn't stop an auto renew. Is that correct?

query_the_lot
query_the_lot · 

Best to do on desktop

Guest
george abdulnour
george abdulnour · 

why do people have to wait for an hour and a half and still nothing

george abdulnour
george abdulnour · 

yes that's me and it should of been four an half hours on hold an absolute joke

Argentino F.
Argentino F. · 

do yourself a favour and move, they will never change and despite what they tell the world they do not care.

Guest
Sam K.
Sam K. · 

Hi, how long should an email migration to a new server take.

Guest

Get an answer from our members and Crazy Domains representatives

Details

About Crazy Domains

Established in 2000, Crazy Domains is a domain name registrar that operates in Australia, Europe, India, and the Middle East.

It has a business platform that lets you manage cloud web hosting, email hosting, online marketing services, and more.

CategoryWeb Hosting Providers
ServicesIT Support, SEO , Web Design and Web Hosting
Visit official website

Contact info for Crazy Domains

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  • ABN: 95851604390

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