I've been with Crazy Domains for at least 10 years and the customer service is always exceptional. I've had web developers try to get me to change providers that are apparently faster and cheaper but the stress when there's an issue just isn't worth it. (I feel my anxiety increase just thinking about interactions I've had with similar companies). Crazy Domains staff are knowledgeable, understanding, patient, helpful and so polite. They have even helped me with technical issues that aren't even in their scope! They have a 24/7 online chat service which is also very helpful. It's sad that quality customer service isn't the norm in many industries these days, but it is with the team at Crazy Domains. I highly recommend them for peace of mind.

Their live chat facility process should you require assistance to solve an issue isn't always perfect but to Crazy Domain's credit their staff are always polite and they do persevere to resolve any issues.

I just had an online chat with customer care Adonis, he is really helpful, handled my case in a timely manner, and professional. feeling nice and easy to communicate with the online help service.

Terrible product that is slightly cheaper than any other service and it is extremely slow clunky and soooo undersized.
Stay away at all cost. There are so many better options out there.

A RIP OFF - NEVER USE CRAZYDOMAINS. So many issues, friendly customer team but they cannot resolve much. Impossible to escalate to senior technicians. You will have to explain your issue to different people every time you call. No-one will really own the issues. Things that should take minutes to solve take DAYS. I gave up. Moving hosting & SSL to a new provider. But even that, it is been a nightmare, they will use nasty tactics to make it almost impossible to move away, will send you invalid files. I just cannot afford to keep losing more visits and customers. It is been a nightmare and hours wasted on emails and calls.

My webhosting was up for renewal and the sales person [Name Removed} sold me a cheaper option but did not tell me that my emails will be down for 24 hours and that my website will be down for more than 24 hours. My website www.lovethatenergy.com.au is still down since my renewal on the 9th. I was never advised of this, and I may have lost clients due to this. I requested to speak to a supervisor yesterday and no one has bothered to call but the technical support although they took time fixed my emails.

Service was fantastic, I was given step-by-step guidance by Adonis through the chat function which allowed me to quickly point my domain at a new website with very little effort.

Adonis solved my DNS setting issues very quickly. Great service thank you crazy domains.
This was done through the chat line and the reaction time was instant.
Would recommend crazy domains for sure.

The technical support from Adonis at Crazy Domains was of great assistance to our business;

Casa Nostra Motel Mackay
30 Nebo Rd, Mackay QLD 4740
(07) 4951 1288

Thanks again for the prompt support Crazy domains.

As someone new to topics like C Names , DNS, A Records I was so relieved to get help from Crazy's Support. My support guy Adonis was fast , effective, patient and courteous.

Thanks for the fast support getting my emails back online and working, all done for me with out the hassle of me doing anything as I am not very tec savy.

Had problems to transfer my domain. With the expert advice and assistance Crazy domains had fixed my problems. They knew exactly what the issue was and gave excellent advice. Thanks for all you help.

I needed some instructions on how to change some profile details, and as it turned out it wasn't anywhere as difficult as I thought. Adonis on chat set me straight, easy as falling off a log. Thank you chat support

Absolutely appalling Crazy Domains believes it has the right to auto renewal charges on a company account that is no longer trading. The previous employee that set up the functionality, logged in on their email address, we have evidence they no longer work for the firm, the firm has been closed and new administrator’s have been appointed.

However when I explained the situation they refuse to listen, they refused to assist and hide behind their generic email reply’s.

I highly recommend you NEVER use Crazy Domain who are quick to take your money for services null and void. Other providers such a namecheap were more understanding and refunded charges immediately.

Great customer service I highly recommend Jaselle - she was very patient and informative she answered all of my questions and solved how I could reset my password and buy and expiring domain I own. Crazy Domains they have great prices great services.

Jaselle responded promptly and was able to assist with the setup of my website very effectively. She provided very good support. Crazy Domains provide an easy to use service, would reccomend.

Tech Support team at Crazy Domains have always been great to deal with - Jaselle had my questions and issues answered/resolved in minutes! Always 10/10 support and I've experienced alot of providers!

a quick live chat with Adonis and my email was set up on my iphone. Didn't expect it sorted so quickly & am extremely pleased with the service. Will definitely use live chat again