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Crystal Pools

Crystal Pools

 Verified
Crystal Pools
4.6

6 reviews

Positive vs Negative
84%16%
Warranty Claim MadeYes · No
Value for Money
4.5
Cleaning & Maintenance
4.8
6 reviews
customer_first_namec
customer_first_namecNSW3 posts
 

Supervisors from Crystal pool ( Paul Seaton and Tony Korkis ) helped us a lot from the very first begining of the pool construction to the end well finished. They are kind and patience to answer all questions and fix any issues during the construction in professional way. Show details

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NES
NES2 posts
  Verified

Excellent company, came in on budget and on time. Even assisted with things they usually would not be required too. Their team went above and beyond for me and I would highly recommend them. Show details

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cecilia l.
cecilia l.
 

I love my new pool. Now I love to sit in my backyard admiring my new pool view. The process was smooth and the crystal pool team guided me all the way. With such big project, I would say it was hassle free. Thank you crystal pool.

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Daniel O.
Daniel O.NSW
 

Happy with pool construction – Overall a good experience. Communication with site supervisor was good and workmanship is good. Be careful of items that are mentioned by the sales consultant but not listed in your contract. Also plan for significant non itemised price increases for those doing delayed builds due to KDR. Show details

David
David2 posts
 

Wonderful experience from start to finish – The Crystal Pools team were wonderful to work with from the start to the finish of our brand new pool project. They used their experience to help us plan the entire outdoor area (not just the pool area), and were super communicative and helpful throughout the entire process. The entire process was handled with care and professionalism and that went above and beyond right up to the handover. So happy and would recommend them entirely. Show details

cylauleung
cylauleung35 posts
 

very bad experience and 10 months delay – Finished 10 months late, always asked for a lot of extra money on top of the contract and as soon as I found too much and refused any more, there was nearly no communication at all and hence the delay. While asking for "liquidation damages for delay" according to the contract, they refused to pay and even saying the delay is caused by me !

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