Dan turned up on time, gave me his years of knowledge and explained exactly what he was doing and why. I probably asked a few too many questions but he was more than happy to answer them. Dan was cost effective and didn't try and sell me stuff that I didn't need. The hot water services was fixed in an hour and he only charged me $100!!! Would highly recommend Dan's Plumbing and Gas (0438932380) in Woodcroft as your plumber!