??!
2 photos
David Jones Storecard

David Jones Storecard Questions & Answers

1.7 from 210 reviews

19 questions from our users

sally nasr

sally nasrasked

Can I activate my card on line

2 answers
Elizabeth
Elizabeth

David Jones would like everyone to use an AMEX card, these cards cost $90 a year and I continued with my store card. This year I found it impossible to activate, I have not had trouble before and I was so annoyed that I cancelled my account after 36 years. Good luck.

wolemai S.
wolemai S.

Many years ago I was asked to be part of a market research group meeting where David Jones asked us about different types of card. A very dominating man flashed his black Americam Express Card around and virtually took over the meeting. Several of us stated firmly that we did NOT want American Express cards because they are very unpopular with countless stores because of the outrageous fees they charge the retailers.
A number of us at the group made it clear we did not want David Jones to adopt the Amex Card, but for some strange reason the woman running the group kept coming back to the loud American Express Card owner and it was obvious that she was listening to him and not to us.
When David Jones adpoted the Amex Card we were pressured every time we shopped there to change our card from the old store card to the Amex Card. We finally told them to stop hounding us or we would stop coming to their store!
Our old store card used to give us:
a discount on the purchase of products
an extended warranty on electrical products.
Both of these benefits were dropped some years ago.
Now the store card gives us virtually nothing except some obscure point system that offers little.
We gain far more from our Myer One card which regularly gives us $10 or $20 gift cards.
To cut a long story short - I have have had a David Jones Card since university days, many years ago! It had great benefits which have long gone.
I will NOT use Amex. I found it far too embarrasing to find store after store politely tell me they did not accept it, though most now have a prominent sign on their front desk telling customers that the Amex Card is either not accpeted or will cost noticeably more to use.
David Jones has gone downhill fast. Their service is alsmost non existent due to staff cutbacks and their store card is useless. It is obvious in fact that they are phasing out the Store Card in favour of the Amex Card.
So bye bye DJ's! Someone at the top has NO idea how to run a department store and NO idea how to keep loyal customers.

Jill

Jillasked

How do I find out my balance online

No answers
Lorna F

Lorna Fasked

How do I activate my Storecard?

No answers
Barbara Rochaix

Barbara Rochaixasked

How do I activate my David Jones Store Card

No answers
Carolyn

Carolynasked

How to activate my David Jones store card

No answers
Margaret C Dickson

Margaret C Dicksonasked

How do I activate my card

No answers
maud f

maud fasked

can i log in to my DJ'S store card A/c online ??

3 answers
george
george

you can try weather it works or not is another thing

Fired Up
Fired Up

I don’t understand why you have not tried already.

Mila
Mila

yes but what you can do online is limited. your outstanding amount is also misleading if you have interest free purchases so beware.

Marly

Marlyasked

Have tried to talk to DJsregarding credit owing to me[from paying off interest free account]now I have been told they are putting it the debt over to collection agency i cannot get any sense out of their staff if I am lucky enough to get the call answered.Then I explain for half an hour my situation.tThen I am told they will get it sorted hold on while we transfer you.After waiting 45 mins I hung up.The call came from Manilla.So what is the next step????

1 answer
Piglet
Piglet

I would try Consumer Affairs

Dalin leng

Dalin lengasked

I want cancel my card, how can I do that?

1 answer
Diana
Diana

I would pay my balance so there is nothing owing on your David Jones store card and then cut up your card. However, tge storecard is very jphand if you live in tge country because the post is free. I believe that David Jones want to pass out their store cards in a couple of years ( no fee card) and have only David Jones American Express card (with an annual fee)
Hope this helps.

Julie B

Julie Basked

I want to activate my store card please

No answers
Klm07

Klm07asked

Can I use the store card to withdraw money from an atm?

No answers
Poss

Possasked

I just want to activate a new David Jones store card, any help please?

2 answers
Krisnor
Krisnor

After lots of tries I was able to activate my store card by going through the store card site. Saying that have not tried to use the card as yet

kevin
kevin

Kevin Gustav Karlson

Ian P

Ian Pasked

I have tried to activate my David Jones/ American Express card but could not do it, any help?

No answers
Judith

Judithasked

I want to activate my card ? Where please?

2 answers
Silverfox
Silverfox

RingDavid Jones Help number, 1300368341 and it can be done.

Peter
Peter

I also rang the David Jones number printed on the card.
No problem here!

Carolyn

Carolynasked

Still trying to activate my card without success is there a secret to this?

1 answer
Fred
Fred

you can't

Beryl C.

Beryl C.asked

How can I activate my and my wife's cards quickly?

1 answer
M.R.
M.R.

I rang this no. listed as a David Jones help line and was able to activate 1300368341

P. I. Tonkin

P. I. Tonkinasked

How do I activate my new store card?

2 answers
P. I. Tonkin
P. I. Tonkin

Phone the number supplied on your store card and you'll received immediate attention. Ignore the net address if you wish to save time and double visits to the site.

YVONNE LOW
YVONNE LOW

i have to activate my david jones store card. but, getting no where with it.

Paul Beaumont

Paul Beaumontasked

How do I activate my new David Jones store card?

1 answer
Judith
Judith

My advice would be -ignore the on-line option and go straight to the phone-it will save you a lot of heartache and angst.

MR T C GLOVER

MR T C GLOVERasked

I tried to activate my David Jones Storecard today. I googled "davidjones.com.au/activate" but couldn't find a Page exclusive to the Storecard so that I could activate my card.

What do I do? HELP!!!!!!!!

1 answer
barry turvey
barry turvey

do you mean submit your question--if we knew the answer we would not be asking how to activate our card--barry turvey ph 0418715759

Get an answer from our members

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.