Excellent service and product
Our new Thermalite plantation shutters bring a new atmosphere to the room. Service from the initial phone enquiry to on site quote, order confirmation through to check measurement and ultimate installation day was flawless. We were kept informed and installation was 20 workdays from acceptance of quote and deposit. The product is Australian made and quality is first class. We strongly recommend this Australian company and its staff, services and quality products. Thank you Decor Blinds.
Our experience with Decor has been a very positive one. The staff were very friendly and informative, and we loved the fact that the company was local and Australian.
Kept us informed, and the installer turned up on time.
We are very please with the outcome - our rooms have been transformed.
Thank you Decor.
Thermalite Plantation Shutters - Great Product
Needed some window dressings to address unwanted heat issue in bedrooms. Investigated and decided on Décor Blinds Thermalite Plantation Shutters. Has made a world of difference. Rooms are heaps cooler and added benefit of controlling light into the rooms. Product is absolute quality. Whole process and communication with Décor Blinds was excellent. Installers did a professional neat install. Highly recommend this company and product.
Excellent Thermalite Shutters
Great service from my first contact with the Office to being measured within a couple of days then check measured by Steve and the installation by Steve a few weeks later. They were so reliable and friendly and explained everything in detail. Would highly recommend Decor Blinds by anyone considering Shutters
Plantation Shutters - Good service and installation
Looking for plantation shutters we got recommendations for different companies. One of them was Decor Blinds.
Immediately after we contacted them via e-mail we got a call back arranging for someone to come to our property for advice and measurements for a quote. It turned out that Frank, the owner of the company and the factory of the Thermalite shutters, himself gave us a very comprehensive advice on the possibilities we had for the windows of our unit. He was very accommodating and answered all our questions to our satisfacti...on. Within 2 hours after he left we received the detailed quote for each of our windows. The decision Although quotes from other contractors were lower we went for Décor Blinds for the following reasons:
Great product and very professional service
Quote, measuring and installation were done on the exact times stated and great care was taken with the installation to ensure everything fitted properly.
Quality Product & Service
Great Service and top quality product which is made locally in Brisbane. The whole process went smoothly from initial consult to install. I am very happy with the shutters and would highly recommend Decor Blinds.
Slow after sales service
I have used this company twice. The first time was pretty good.
A few months ago I ordered a pair louvres for an ensuite. It was measured by two different people on different days. I was personally not here on installation day. One of the louvres was sagging badly, and had two dent marks. I also felt they were hung on the wrong way around. This made opening them difficult. I called on the day of istallation. I expected very quick service. However, it took two weeks for them to come out. They took the louvres away to rectify them are were bac...
Decor Blinds have been very professional throughout. From the initial quote to installation they have kept me informed and turned up at stated times. The blinds look fantastic and the staff were helpful and respectful.
Last year Decor installed blinds, curtain and sheers in my villa. The consultant was helpful and tried to meet my requirements, but when the roller blinds were installed they didnt fit within the window recess and consequently the mechanisation for the roller chain protuded well beyond the window rebate. I had sheers installed so the issue was concealed from view. I really think I should've been advised that they would stick out like the proverbial and I wouldve been prepared to install a different product. However, after a visit from the insta...ller to rectify a placement issue, I let it go-I am a bit of a perfectionist after all. The blockout curatins worked a treat and the sheers (a quality linen blend )looked really lovely... that is, until I washed them. I followed the care instructions and carefully washed them in tepid water with wool wash and line dried them. THEY SHRANK. A good three inches!!! On the care label it warns that shrinkage could be up to 3%. (I assumed this was for the dry cleaning option.) Yup. 3% was three inches off the drop. Fortunately I only washed the ones in my bedroom and the 'harry highpants' look is out of view most of the time. I am so disappointed, and when I rang (to get a replacement rail clip,) and mentioned the shrinkage they suggested I probably tumble dired them. Which I didnt! I dont even possess a tumble drier. The installer who called by to fit the clip was shocked by the shrinkage. Said he hadnt ever seen that before (again he asked if i had tumble dried them) Doesnt anyone ever wash their sheers? They smelt so dusty when they were installed. If the shrinkage is a dead certainty, why don't they add the three % to the length. OR change the care label to reflect the reality? I won't recommend Decor to anyone; even though the products were expensive and generally well made the 'short long pants' look in my bedroom is a reminder to be super careful in believing product care labels.
Fast and Honest
Great service and advice. We used Décor Blinds the second time. This time we installed Thermalite Shutters in our bedrooms. Brett (Sales) and Steve (Installation) did an awesome job. Could not be happier with the result. Price was very good compared to other big players. Happy to support a local business who is friendly and customer focused. Timely communication throughout the process. Would not go anywhere else.
Enjoyed using Décor Blinds excellent service from office staff, Sales rep and very professional installer. My Blinds and shutters look fantastic.
Thank you - We love the product!!
Thank you to the Decor Blinds team for assisting us with getting shutters and roller blinds throughout our house. We had great service from the beginning right through to the install and we couldn't be happier. Love the look and the impact it has had on our house - VERY happy customers and wouldn't hesitate to recommend them.
Great service, great product!
In January we had plantation shutters installed in most of the house. They look great and we are very happy with the outcome. The company has been so professional and reliable to deal with. It has been a pleasure to deal with. Furthermore the shutters are made here in Brisbane, just another positive about this product/company.
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