Erratic beeping will drive you insane
This heater looks fantastic and when it works heats up an area well. However, there is a serious flaw. There is an annoying erratic and sporadic beeping. The instruction manual does not address it. I have two, which for no reason, will switch on and off and beep incessantly. My parents also bought one, which has the same problem. I would not recommend this product, unless you have enormous patience.
Purchased in June 2018.
We were quite happy with this heater with no issues, but after a couple of months it clearly has a problem. It keeps tripping the circuit and we have tried it on multiple power boards and power points and it keeps blowing our power. I'm off to return it today, and go back to another brand of panel heater
Bought our first HCX9124E 3 years ago. When it works it is a great heater, but..... Last year it started playing up (as per previous reviews), beeping flashing and turning off. Took it to our local repair agent who replaced the motherboard. Brought it home and plugged it in - failed!!! Took it back to the repair agent again. Delonghi replaced the heater under warranty. That was 2 months ago. The new HCX9124E has now succumbed to the same problem. This heater will go on the tip, and we will move to another brand with a lifetime warranty!! Very disappointing!! Waste of money!!
Overpriced, Plagued with design flaws and doesn't even WORK!
Works for a short time (sometimes 2 minutes later, sometimes 2 hours later) then suddenly shuts off and beeps until you switch it off at the wall. Switched off and on at the wall to start again, which sometimes works for a small time then cuts off and the beeping starts again and goes on and on and heater never starts again. Tried plugging into other power points around the house, but same issue. Then repeat the same whole story the next day. At $400nzd this was the second most expensive in the store (after the Dyson hot/cold fans). You would e...xpect that at the very least it would be able to operate as a normal heater. But unfortunately, this is the WORST heater ever, do not waste your money on this crap that has the same convection technology and heating power as a cheap $30 convector heater from Bunnings. The only difference? The Delonghi looks 'pretty', but sadly doesn't even run for more than 2 minutes/hours (depending on it's mood that day).
2nd yr June. Started having the same issue as "Heater not working as described " found the timer being the issue. As the buttons are hard to see at night they may have been pushed. Delayed start and Delayed stop were adjusted and this stopped the multi icons coming up
Now running as it was. Heats a large room. Happy with the fam as this quickly warms up the air then you can cut it back to maintain temp.
Worst heater ever
Works for a small time then starts to turn off and the beep drives you insane. Switched off at power point to start again, works for a small time then cuts off and the beep starts again and goes on and on and heater never starts again.
About to throw it out at a council clean up.
Would never buy DeLonghi again.
- Verified purchase
Heater not working as described
Bought Friday (2 June) tested heater in store. Set up lounge / dining worked well 1st night temp @ 27/28 with fan for some of time. 2 nights later heater keeps cutting off with multiple beeps & flashing of all panel so switch off @ power point as the off button not responding. Unplugged & left for a while then plugged back in restarted & it happened again. Not happy. Have taken heater to HN (9 June) they have 'tested' in the store and can find no fault, H Norman saying it could be the power point that it's plugged into. Now i have to collec...t my heater and take home and if fault happens again i am to video with my phone! Disappointing as i have an older column heater which i was updating with this one and the column heater works fine works fine from this power point. Whatever happened to the customer is usually right. The HN ppl keep telling me that the 'testing' they have done shows it's fine and if they refund me they (HN) will send back to Delongi and if heater tests OK with them HN will not get their money back! something i didn't need to know. Ah yes the over sharing is a sign of the times.
Good but beeps are too loud
Good quiet heater does the job very well but if you want it to turn itself off of delay start the beep is so loud. Really annoying and you cannot turn it down or off . So if that’s not a problem then you’ll love it . If you don’t like noise then avoid
- Verified purchase
Suits our requirements perfectly.
We chose this heater for a bedroom and while it is large for a 3x3 room, it operates so quietly with minimal power use that we were pleasantly surprised. Also keeps the room at an even temperature.. On a higher setting it heats our open plan living room. The heater is light, well designed and sturdy. We are delighted!
Very good electric heater
Very good electric heater bought to heat large living room during winter so as not to operate reversible air conditioner for sake of few hours, ceramic technology and easy to use controls, is very safe around young children and pet animals who cannot be easily burnt accidentally. Very good design and produces warmth very quickly.
Ok but not suitable for large areas
This heater performs well, but doesn't heat up large open areas well, such as living room. This is to be expected. Also, I found the controls not very easy to use as they're the same colour as the panel, hence it's easy to press the wrong control without having a good look especially if the room is dark. Plain simple buttons in a lighter colour (i.e. colour different to the control panel itself) would have been better.
- Verified purchase
Performs well, only minor issues
This heater is easy to setup and use. We use it to heat our 20sqm bedroom, which it does quite well. It is completely silent and does have a fan setting. One of the issues that i have is with the thermostat. I have a room thermometer which indicates the room is at the temperature set on the heater, however the heater will still be pumping out heat constantly on the highest setting. The only way I can get around this is if I switch on the 'eco' setting, which as expected immediately brings the heater down to the lowest setting or sometimes switc...hes the heating off. The other problem being that the buttons are impossible to see at night, and because they are the indented touch type, you can't just run your finger down them and count to see which one you need as you will end up pushing all of them. Still a descent heater and would defiantly recommend.
I was a bit sceptical before purchasing this as the claims seemed off. I reluctantly purchased it and was not disappointed with the functionality. It seems to heat up the room relatively quickly but I also noticed the power drain to be quite mediocre compared to its competitors. Despite this, it's a great product.
This is WOW product
It is look Pannel heater but! has fan inside!
First day..I feel was soso hum...cuz any oil or ceramic heater could smell one day...
From 2nd day! OMG!
This product really quiet that I need to double check it has been turn on properly!
And super fast heat up the room.
Actually I hav one of this in my living room ..of course the sellers recommend that this size won't be enough to heat up big living room. But I need it for my son's play area in the morning. It heat up well enough! cuz where I'm living has not that cold except morning. for ...me didnt have to I feel hot just abit warm air in a big living room ~ this is the product for me and son! And Hav one more in the room~ of course warm enough and dont have to wait even 5min to feel warm! Perfect so far! (wanna see next few yrs also but, manufacturers' warranty is 7yrs. It says on the box)
Heats up the bedroom extremely well. Thermostat works well though it seems to heat the room itself to a greater temperature than is selected, probably because heat rises and the heater is on the floor. Good looking unit. Easy to assemble, easy to use and very quiet. Does a great job. The fan is nice and warm.
It's a good product. It's very quiet and good when watching tv or in the bedroom. It's asthetically pleasing and works really well. I love the settings for it and it's very user friendly. It's a beautiful heater and keeps the room nice and warm all day and night long.
Great for kids room
We bought this heater for use in our toddlers room as our house is freezing at night. We've been able to keep the temperature consistent without the air getting to dry or fear of burnt little fingers. It makes it much easier to figure out how to dress our boy overnight.
Best Heater ever purchased
Very quiet and silent operation.
Safe for kids, not very expensive and has 2 years warranty with it. The body of the heater looks elegant and looks good in the living room.
Beautiful heater, it is very convenient and warm during winter. Worth the money to buy for this heater. I was told by my friend to buy this and I wouldn't agree more to recommend it to others.
We bought this heater to go in the nursery- it is very quiet and keeps the room nice and toasty overnight. The panel is also very safe to touch- no burns here!. The electronic controls are a great feature aesthetically although I doubt they are as sensitive as the digital display likes to suggest- be aware that the display casts a significant amount of light, so if you want a totally dark room then get a model with manual dials instead. Lastly, the digital touch buttons will please some with their ease of use but may annoy others because it can be very difficult to see the buttons in a dark room.
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Questions & Answers
2 years old occasionally turns itself off and screen flashes with odd numbers try to touch timer button twice ( as per instruction book ) nothing happens. Turn off at wall on again nothing changes. Then just as suddenly turns back to normal. not blocked not fallen over not touched > What can I do ?
The beeping has become erratic. Sometimes it starts as I turn the heater on. Other times it’s after a couple of hours. How do I address this?
Hi i see above others have had issues with it turning off and beeping with the panel lights flashing, some times it does this within a couple of minutes other times it can last 2 hours, has anybody found out the issue?
I believe it's a faulty tip over switch and appears to be common on many units based on reviews I've read. If you intentionally lay the unit over during operation, it will cut out with the same flashing dot on the screen and beeping sound. Mine has good days and bad days and I've been struggling with it for a few year. I'm going to figure out how to bypass the tip over switch to hopefully fix it (and make the unit more dangerous in the meantime).
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