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DeLonghi HCX9124E
- 2 reviews
Gives error code more than it works
When it works it is great. But unfortunately it spends most of the time beeping loudly until you turn it off at the wall. It is a design flaw in the safety system. The metal that the feet screw into is so flimsy that it bends, making the feet unstable. This then triggers the safety shut off (error 1.9) as it thinks it has tipped over. Without even touching it, it will stop heating and beep, then maybe go back to heating, maybe not.
Very poor design for an expensive heater.
CONS:
-Doesn't work consistently
-error beep is very loud
-thinks it has tipped over even when standing perfectly upright
PROS:...
Read more-Looks nice -saves energy by working less than half the time you have it switched on and want it to work. -will never burn down a house because it only heats for a maximum of a few minutes at a time... if you are lucky- Build Quality
- Value for Money
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- 2 reviews
Same issue
Was a good heater for the 30 hours that it lasted. Same problem as others. Unit decides to turn off mid heating and the control panel just shows a flashing red plug signal. Nothing can be done to turn the heater back on. Utterly useless. Out of warranty due to age but hardly used.
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- 28 reviews
- 34 likes
Same as others, flashing and beeping
Got heater about 1 week ago from Amazon as it seemed the best model for our needs. Worked perfectly for the first week. Heats the room we have it in extremely well and you can feel the heat within minutes. Unfortunately it seems to have met with the same end as others here have mentioned. Just starts to beep and display turns on and then immediately turns off, then turns on and off and on and off until you disconnect from the wall.
Even leaving it disconnected for a long time and turning back on results in same fault. Seems like this product has a design fault and should be removed from market. Will be returning it. At this price point for a basic panel heater, I expected a lot more.
Purchased in for $199.
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- Value for Money
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- 2 reviews
- 2 likes
Not that great ...especially for the price
This heater is incredibly quiet however it feels like it doesn't put out heat as it just seems to radiate rather than blast out warmth which is what you want when you are freezing!
Purchased in at Appliances Online for $369.
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Find out how DeLonghi HCX9124E compares to other Electric Heaters
Know better, choose better.
- 6 reviews
- 4 likes
Love this heater, saved us this winter!!
We bought this heater half way through winter this year as our main gas heater had broken down. It was the best thing we did. It warms up a medium size standard room in no time and maintains the temperature as required. It has an economy feature, is slimline and looks great. Couldn't ask for a better heater; highly recommended. We bought it through Appliances Online which offers really great prices, free delivery and takes any old items away for you. :)
Purchased in at Appliances Online for $446.
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- 2 reviews
- 2 likes
Not what you would expect from De Longhi.
Very temperamental heater, cord gets warm and the electricity trips. Not at all safe. Will be returning as we bought it in April! Thank goodness the mountain is covered in snow
Purchased in at The Good Guys for $285.
- Value for Money
- Safety
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- 2 reviews
- Verified
Don't buy this heater
I wish I had read these reviews before buying this piece of junk. We have it in a large room and it constantly switches off and it's not because the thermostat reached the desired temperature. It sounds like its a known fault and can't be fixed so let see how good their customer service is when I ask for a refund. It looks nice but there's not much to it.
Purchased in at The Good Guys for $299.
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Related Articles
- 3 reviews
Terrible experience!
We had purchased this heater in 2018. After about a year, it started malfunctioning, so we returned it to the shop for repairs; we were told that it cannot be fixed, and offered a replacement product, which was only made available to us after several months. When we started using the new heater, it wasn't working properly. Went through the same process again, to be told we would be given a replacement. This was right in the middle of one of the coldest winters ever! For this replacement, we were mucked around for over a month - whereby, they ke...
Read morept saying it was being sent today/tomorrow and so on, but it was over 4 weeks until we finally received it. We had to go and collect it ourselves from the service centre, as we were so desperate by then, and didn't want to waste more days waiting for the courier service. More than the faulty product, it's the customer service that's been terrible - wouldn't recommend Delonghi to anyone. Wish we'd read these reviews before buying!!Purchased in at The Good Guys for $399.
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- Value for Money
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- 9 reviews
- 7 likes
Nice design and works fine
Bought it for my living area (45 sqm) and it works fine. Of course it's an electric heater so as soon as you turn it off the heat goes, but that's normal.
Consumption is good and it looks really nice in the house
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Find out how DeLonghi HCX9124E compares to other Electric Heaters
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- 3 reviews
- 1 like
Same problem - flashing lights
After a period (could be 1 minute or 1 hour) it starts flashing and beeping and has to shut off at the wall. I have 2 of these, both with the same issue. 2 years old from Appliances online. 7 year warranty but need to take some distance for repair as no repairer anywhere close to me. Update: refunded by Delonghi, so 10 out of 10 for service.
Purchased in for $299.
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Zero stars if I could
3.1 code. The flashing and beeping and not turning on reminds me of a temperamental little baby. Doesn’t work often enough and will never ever buy this lemon brand again.
Purchased in .
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- 5 reviews
- 3 likes
Got a day out of it
Made the mistake of not reading the reviews here before buying it from Good Guys. Got one day of use before it stopped working. Beeping, won't turn on again... Going to return for a refund as won't bother wasting my time with getting other faulty replacements.
Purchased in at The Good Guys for $299.
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Find out how DeLonghi HCX9124E compares to other Electric Heaters
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Temperamental
When it works it terrific . Like all the the other reviews it goes into error all controls flashing and erratic beeping. Sometimes turn it iff at the wall for a while and it starts again other times it will not. This is the second heater as I returned the last one under warranty. Note they have a 7 year manufactures warranty so I’m just going to keep taking it back. paid $ 350 at HN.
Purchased for $350.
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- Value for Money
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Poorly performing and expensive mistake
It doesn’t work.
Warranty not honoured and even the replacement has failed.
Shuts down randomly.
There has been no product support from DeLonghi.
The retailer does not accept responsibility.
Save yourself Money and trouble.
Look elsewhere for a better alternative.
Purchased in for $399.
- Build Quality
- Value for Money
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Heater stops working
I have bought two of these Delonghi electric panel heaters and both of them now have stopped regularly sometimes within a minute of turning on. It feels like dust/fluff blockages in which case it is a poor design. Thoroughly disappointed. Would love my too much money back
Purchased in at Harvey Norman for $350.
- Incentivised Review No
- Room Type Living/Dining Area
Questions & Answers
Where can I buy a remote control for a Delonghi con vector heater Model number : HCX9124E
Serial number : 54323
Delonghi HCX9124E error 1.9
Hi, my Delonghi heater is broken. It goes to start up when I press power but then the screen starts blipping quick quickly and then all the screen lights up and it shows the number 1.9 ?
These heaters actually appear to have terrible reviews that detail this as a common occurrence and malfunction. Do you know what this could be, and whether it is worth trying to fix the issue?
Thanks,
Lucy
Lucy, save yourself the heartache and dump it. As we had received 2 equally dud replacements with neither manufacturer nor retailer giving satisfaction I took mine apart to look close up at the cheap ...
Read morecrappy parts inside then happily binned the lot. I then got a Kogan brand replacement delivered to my door within 48hours which is better and at $120 approx., a third of the price. So long DeLonghi - never again!hahahahah! oki, cheers Bazza. I'm glad you have some reliable warmth now :)
This is a really old question, but these are still available for sale, so in case anyone is looking for the answer: error 1.9 is that the heater isn't on a flat surface. It has an automatic shut off i...
Read moref it gets tipped over. This sounds fantastic... but where the feet screw into the bottom of the heater is so flimsy that the first bump will bend the metal. From then on it isn't exactly upright and you will get error 1.9 going on and off repeatedly.Can I fix my heater. It’s winter again and just out of storage. Back to the same old problem of error messages and random shut downs.
Dump it?
This is a warranty replacement already. It took ages and many phone calls and persistent trips up the Parramatta Road to get the first one changed.
Unhappy.
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Details
Category | Electric Heaters |
---|---|
Price (RRP) | $449.00 |
Heater Type | Convector & Panel and Portable |
Dimensions | 550 x 820 x 75 mm |
Weight | 6.95 kg |
Features | Energy Saving Mode, Thermostat and Timer |
Additional Features | Anti-Frost Function, Thermal Cut-Off and Tip Over Protection |
Power | 2,400 W |
Manufacturer Warranty | 7 year(s) |
Colour / Finish | White |
- GTIN13: 8004399131118
- MPN: HCX9124E
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