DeLonghi Icona KBO2001

Looks great in my kitchen – Very nice looking kettle that compliments my kitchen well. I got the black version, I believe it also comes in silver and red Easy to clean. Boils very quickly. Lid is removable, not hinged. Show details

Beautiful & quiet kettle – This is our second Delonghi kettle and it’s even better than the first one, we upgraded for a refresh. It boils quickly and quietly and looks beautiful and sleek in our kitchen. Show details

Solid Kettle – Kettle has an aesthetically pleasing appearance. The lid is metal with no plastic on the inside. The water level is easy to read. The kettle boils relatively quickly, although similar to other kettles we have owned. This kettle is quite. There is a small light to indicate it is boiling but this is sufficient. The lid can be hard to remove and put… Read more

back in completely. There are some small scratches after six months of use appearing on the interface between the lid and the rim. Overall decent kettle, so far so good.

Disappointing – Spout filter fell off within a year. Water gauge became inaccurate (kettle would be full but gauge would indicate it was empty). Short time later the kettle just completely stopped working. Looked nice though!! Show details

Stay away from Delonghi – Purchased this kettle in Metallics Azure Blue. Looks great but is so noisy when boiling water. Lid is difficult to pull off and replace after filling kettle with water. Would not recommend this kettle. Purchased matching 4 slice toaster which is terrible as well. Don’t buy Delonghi. Show details

Great product, beautiful design but very loud – We purchased this kettle in 2017 with matching 4 slice toaster. We loved the design and how it compliments other Delonghi appliances (coffee machine). It has served us well for nearly 4 years, however, it is very loud. Aside from that, functioned well and served its purpose: boil water and look nice in the kitchen. Show details

Love the colour! – Looks great. Works well.. and I make about 20 cups of tea per day, so I'm pretty tough on kettles. I've had it a few months now, and it's still going strong. Yeah, the price was a bit high, but still lower than everywhere else. Show details

SOOO NOISY ! WAY TO LOUD – It's a kettle, looks good and works well however it's SO loud you have to stop talking / turn the tv right up when it's on. Definately would not buy another one. My mum also has one with exactly the same issue. Get this kettle is you are deaf lol

Stylish, noisy, slow, rusty and dangerous – The noisiest kettle I have ever owned. Can’t hear the tv or hold a conversation. Cannot use if someone is sleeping! Takes too long to boil. Bottom of the kettle has a black rust within months. Water tastes burned. Difficult to refill. Stiff lid is a struggle. Measure is useless, allowing over boil. Dangerously hot to touch! Cannot believe… Read more

the price! $139 from Myer and I thought it reflected quality! It’s THE WORST kettle I have ever owned. The $20 from Kmart before I owned this one was also coloured red and functioned better.

Matching toaster is terrible too.

Chic looks, fragile design – We bought this in red along with a matching DeLonghi toaster as they were quite stylish but it proved be a big mistake. I'll discuss aesthetics firstly, and the good looks didn't last long before the chrome ring around the lower section began peeling off. Then the black vent on the lid simply cracked in half with one side simply falling off… Read more

exposing bare rusted metal to conveniently burn yourself on every time you try to remove the lid to refill. And that is quite an effort too. It is stubborn to take off and put back on again, as someone else referred to. The water level indicator running along the back is pointless as it never accurately displays the true volume of water leading to more hand burning as I'm left to remove the broken top to check the level.

Apart from the fact that the chrome and plastic (or is it Bakelite?) lid broke, this is one of the noisiest kettles I've ever heard, or owned. I have to turn it off to hear conversation from someone talking to me in the same room, and I have to turn the volume on the TV in the next room up to continue hearing any show I'm watching until the kettle boils and turns itself off.

I could not recommend this kettle to anyone, and I'll be staying away from DeLonghi in future. I guess that'll teach me for choosing design over function (but to be fair, I couldn't do a sound check in the store).

RUSTY AFTER A MONTH – It has taken 2 weeks to get rid of the very tinny taste. Also 3 weeks later the inside has rusted . Taking it back to good guys today as not happy. I absolutely love the look of it and was so excited to buy it but very dissappointed! Going for a different brand. I thought $100 for a kettle was steep and it is if it rusts within the month. Show details

Wouldn’t buy a new one – Loud, very loud for a premium kettle, taste is fine. It’s slower than most, but that’s because of the 1.7l volume, which is larger than most. Had this kettle now for 5 yrs now, average 3 boils a day, but it disappointed me from the very first year for what you would be touting the looks. The chrome started peeling the first year and asked if something could be done about, the staff at the good guys said it wasn’t an issue that could be resolved. Show details

Worst kettle design possible – The lid is very difficult to come off or get back in. When it does come off, the residual moisture trapped in the lid gets everywhere. The water meter does not reflects the actual water level. The last bit of water would never come out without spilling everywhere. The worst is that it takes like 3 times the time to boil the same amount of water with other kettles. The worst possible kettle ever. Show details

Poor quality – My first kettle lasted about 2 yrs then stopped working so we bought another one and same thing happened after 2 yrs stopped working , expected more for the price these sell for. Wouldn’t buy another one Show details

Best kettle I’ve ever owned – This is definitely the best kettle I’ve ever owned. The pouring spout is perfect, never spills a drop, it doesn’t leak when boiling, and the water tastes great. It wasn’t cheap, but definitely worth the extra money, plus it looks great in my kitchen (I got the dark blue), doesn’t even show finger marks like most other kettles do. Highly recommend!! Show details

Quality kettle – A quality product with a stylish look and great colour. Works well and gives that extra look to our kitchen.Just bought another kettle along with the matching toaster as backup, incase DeLonghi changes the design. Love the look. November 14th 2019 Update: Great design Had this kettle for three years now and have just bought a back up one as… Read more

Delonghi seem to be changing there design and I wanted to keep the look in our kitchen. The quality is top notch and this little work horse never misses a beat. Good quality finish as well. Would definitely recommend.

lasts – This kettle has lasted me 4 years!!! And I have tea around 3 times a day. Very impressed with it, except only recently it has started to leak when I tip it to pour water into my mug. Otherwise.. i think it lasted pretty well for a kettle that gets used so much.

Don't judge toaster and kettle by its cover!! – I have always admired De Longhi products but they were a little out of my price range. Last year one of the major supermarkets offered a De Longhi package deal which I could afford. Well, I was really impressed with their beautiful pastel colours instead of traditional silver or black and I thought how well the pale blue toaster and kettle would… Read more

look in my kitchen, so I bought them on the spot!

Here's the judging by cover part; I have always thought that De Longhi was a good brand, unfortunately, the products I purchased quickly turned to disappointment! The kettle spout is too narrow to allow a stream of water to fill up the kettle. I started to use this way to fill the kettle after the lid kept falling into my cup! The lid requires a resounding bang for it stay on.

The 4 slice toaster though is the big disappointment; there are 6 browning settings on the toaster and turning the somewhat tinny knob to 4.5 setting it will still only toast one side and barely the other; I don't know how many times I have to toast the bread twice to get a decent colour.

I have had a $10 jug in the past, the same with a toaster, and, even though they were as cheap as chips, I had more bang for my buck as the expression goes!

Looks nice but noisy – Love the look of this kettle!! The lid is a little hard to remove when filling and the water level feature is hiding under the handle which makes it a little hard to see. The element is hidden but it is noisy when boiling. But it looks smart with its glossy finish. Show details

No complaints – Kettle and toaster were bought secondhand from a friend moving abroad. Both are used several times a day and the kettle in particular has heavy use. No rust, no spills, pours beautifully and is perfectly weighted. Cannot see what all the fuss is about as we really love ours. Show details

Faulty. The worst customer service. Zero stars – We usually love De Longhi products. Have always bought them with no issues. Until we bought the de longhi black icona kettle. From day one it has been a hazard: splatters everywhere! Once the water has boiled. We’ve burned our hands, our two year old and made a mess after every pour. I went to return the kettle, within warranty time, at the… Read more

Harvey Norman it was purchased at however, even with proof of our purchase they did not return or replace our product because they couldn’t see the fault we took video evidence of.

We have also tried to contact the ‘customer service’ and complaints for de longhi with zero resolution. The woman we spoke to on the phone was incredible rude and defensive. The behaviour was unbelievable.

Our next step is going through consumer affairs out of principle.

We will never buy de longhi products again because this entire replacement process has been one huge stress and headache.

Not a safe product. Outer shell gets very hot – Outside gets very hot despite doble “insulared” shells! Cannot clearly see level of water. I got burnt touching the outer shell. We bought matching RED toaster. Look good but that’s all about Show details

Pretty but rusting from 6 months on – The kettle spout rusted at its base and the brown peeled around the lid from 6 months onwards. I have continued to use it (18 months) and it leaks water everywhere when I fill a pot. Also there is often a significant pool of water at the base following boiling. Need to chuck it as it’s unsafe. Will go back to trusty Russell Hobbs - in my… Read more

experience their kettles lasted 5+ years. I change the filter, descale etc so it’s not misuse/abuse just poor design and workmanship.

Water level indicator is opaque – Having unboxed the kettle from Goodguys, and topped up water for first time , the plastic water level tube is opaque and my elderly parents want to know idiot would make it like that. :) Fair comment from people who have seen a few kettles come and go over 85 years. I think this one is going to go because of that annoying issue...  Show details

11 years of loyal service – we have had the Delonghi Icona in red for 10+ years and it has been faultless - it's a handsome looking kettle and often visitors often make enquiries - we always recommend it highly and advise that they can buy with confidence. We're are purchasing exactly the same model now  Show details

I can’t get in touch with the company? – Not happy, product just over 12 months old - expensive. Obviously high price does not equal quality. The on and off switch does not work. Tried to call someone- no contact numbers - all on line. All I want is a replacement or a person to talk to but it seems no one will take responsibility for an item that is clearly faulty.  Show details

Love my kettle – I love my kettle as it looks Amazing in my kitchen with my matching toaster. I use my kettle everyday to make tea, my children lunches for school it is very easy to use. I recommend everyone to buy this kettle if you love the vintage look! I picked a black colour one to match my kitchen theme. Thanks Delonghi, Shirley Marjanovic  Show details

Very difficult to see Water Level and would have to be the loudest kettle on the planet, even the water spout is bad Show details

Unhappy – Two years old and the kettle wouldn’t work after paying $99, no wonder they discontinued the product Show details