A quality product with a stylish look and great colour. Works well and gives that extra look to our kitchen.Just bought another kettle along with the matching toaster as backup, incase DeLonghi changes the design. Love the look.
November 14th 2019 Update: Great design
Had this kettle for three years now and have just bought a back up one as Delonghi seem to be changing there design and I wanted to keep the look in our kitchen.
The quality is top notch and this little work horse never misses a beat.
Good quality finish as well.
Would definitely recommend.
Looks good. Bought from Myers.
Water tastes fine, level hard to see. Speed of boiling okay. Colour very nice. Downhill from here. Lid is very tinny and ill fitting. The worst fault is how quickly the inside base discolours. Every couple of days I boil a couple of cut lemons in it to remove the stains. Even this doesn't work 100% each time. My old cheap red Kmart kettle leaves this expensive one for dead. Glad I didn't throw it out!
Purchased in April 2019 at Myers.
Don't judge toaster and kettle by its cover!!
I have always admired De Longhi products but they were a little out of my price range. Last year one of the major supermarkets offered a De Longhi package deal which I could afford. Well, I was really impressed with their beautiful pastel colours instead of traditional silver or black and I thought how well the pale blue toaster and kettle would look in my kitchen, so I bought them on the spot!
Here's the judging by cover part; I have always thought that De Longhi was a good brand, unfortunately, the products I purchased quickly turned to disa...ppointment! The kettle spout is too narrow to allow a stream of water to fill up the kettle. I started to use this way to fill the kettle after the lid kept falling into my cup! The lid requires a resounding bang for it stay on. The 4 slice toaster though is the big disappointment; there are 6 browning settings on the toaster and turning the somewhat tinny knob to 4.5 setting it will still only toast one side and barely the other; I don't know how many times I have to toast the bread twice to get a decent colour. I have had a $10 jug in the past, the same with a toaster, and, even though they were as cheap as chips, I had more bang for my buck as the expression goes!
Purchased for $130.00.
- Verified purchase
Looks nice but noisy
Love the look of this kettle!! The lid is a little hard to remove when filling and the water level feature is hiding under the handle which makes it a little hard to see. The element is hidden but it is noisy when boiling. But it looks smart with its glossy finish.
Purchased in June 2019 at Qantas store for $120.00.
Slow but reliable
Reliable, stylish and easy to use. I bought the red and the colour is great, I also bought matching toaster.
It doesn't taint the water, scale doesn't build up and it works fine with tank water.
Lost a star as it takes quite a while to boil. Linger than my previous cheapo supermarket brand, but apart from that I am happy.
It certainly looks nice on the bench!
Kettle and toaster were bought secondhand from a friend moving abroad. Both are used several times a day and the kettle in particular has heavy use. No rust, no spills, pours beautifully and is perfectly weighted. Cannot see what all the fuss is about as we really love ours.
Purchased in September 2018.
Faulty. The worst customer service. Zero stars.
We usually love De Longhi products. Have always bought them with no issues. Until we bought the de longhi black icona kettle.
From day one it has been a hazard: splatters everywhere! Once the water has boiled. We’ve burned our hands, our two year old and made a mess after every pour.
I went to return the kettle, within warranty time, at the Harvey Norman it was purchased at however, even with proof of our purchase they did not return or replace our product because they couldn’t see the fault we took video evidence of.
We have also tried to...contact the ‘customer service’ and complaints for de longhi with zero resolution. The woman we spoke to on the phone was incredible rude and defensive. The behaviour was unbelievable. Our next step is going through consumer affairs out of principle. We will never buy de longhi products again because this entire replacement process has been one huge stress and headache.
Not a safe product. Outer shell gets very hot.
Outside gets very hot despite doble “insulared” shells! Cannot clearly see level of water. I got burnt touching the outer shell. We bought matching RED toaster.
Look good but that’s all about
Purchased in January 2017.
Pretty but rusting from 6 months on
The kettle spout rusted at its base and the brown peeled around the lid from 6 months onwards. I have continued to use it (18 months) and it leaks water everywhere when I fill a pot. Also there is often a significant pool of water at the base following boiling. Need to chuck it as it’s unsafe. Will go back to trusty Russell Hobbs - in my experience their kettles lasted 5+ years. I change the filter, descale etc so it’s not misuse/abuse just poor design and workmanship.
Water level indicator is opaque
Having unboxed the kettle from Goodguys, and topped up water for first time , the plastic water level tube is opaque and my elderly parents want to know idiot would make it like that. :)
Fair comment from people who have seen a few kettles come and go over 85 years. I think this one is going to go because of that annoying issue...
11 years of loyal service
we have had the Delonghi Icona in red for 10+ years and it has been faultless - it's a handsome looking kettle and often visitors often make enquiries - we always recommend it highly and advise that they can buy with confidence. We're are purchasing exactly the same model now
- Verified purchase
I can’t get in touch with the company?
Not happy, product just over 12 months old - expensive. Obviously high price does not equal quality. The on and off switch does not work. Tried to call someone- no contact numbers - all on line. All I want is a replacement or a person to talk to but it seems no one will take responsibility for an item that is clearly faulty.
Love my kettle
I love my kettle as it looks Amazing in my kitchen with my matching toaster. I use my kettle everyday to make tea, my children lunches for school it is very easy to use. I recommend everyone to buy this kettle if you love the vintage look! I picked a black colour one to match my kitchen theme.
Manufacture Date wanted
The kettle no longer boils water properly & will not boil again for sometime until after it cools down. Can anyone tell me when it was manufactured as I was told I purchased it in 2013 which I feel is not correct. I did purchase extra warranty however this was after another brand of kettle started to leak and was returned to supplier.
- Verified purchase
Element burned out after 18 months
The element in the kettle burnt out after 18 months of light use, being turned on a couple of times a day. Delonghi don't care either, hard to recommend a product when the company that makes them don't stand behind their product. Go buy a sunbeam instead still working after 8 years and cost a whole lot less then this piece of junk.
December 21st 2017 Update: Element died after 14 months of use
Used a couple of times a day, the kettle only lasted for 14 months before the element went in it. For a kettle that costs $100 the quality of the k...ettle was questionable. The retailer I bought it from no longer exists and DeLonghi weren't interested in it. Have replaced with a similarly priced sunbeam kettle, hopefully this one lasts a but longer.
terrible product and warranty
I purchased the kettle in March 2017 from Harvey Norman and used it more than once every day. Within 4 months, the kettle has rusted inside and outside. When contacted the manufacturer under the warranty, I was given the run around - to take to an agent who will forward the product to the Delonghi and wait for their decision. You have to live without a kettle during that time. What a terrible product and what a terrible service. Please don't buy this product. I will not buy any of their product in my life time.
- Verified purchase
Reliable, quality kettle
We purchased 20 Icona kettles for our boutique hotel. We were initially concerned about this specific model after reading some bad reviews about the product, but our retailer gave us a written assurance that we would be covered if anything went wrong, so we went ahead and invested in 20 of them because the look really suited our room design and colour scheme. We have had these kettles in the hotel rooms for over two years now and not had any problems with any of them. I am aware some people think their kettle is rusting on the inside. We though...t we had that problem with our last kettle model until we realized that it was a brown discoloration of the stainless steel caused by people boiling the kettle with very little water in it. The stainless steel overheats and turns rusty brown. Our housekeepers now ensure that all the kettles have at least three cups of water in them each day and so we have not had any problems with discoloration of the stainless steel with the Icona kettle. None of them are showing any paint peeling either, so I am am not sure why one of the other reviewers experienced that. After two years of extensive use by many people, all of our kettles still look good and we get quite a few positive comments about their attractive design.
Icons vintage kettles
After two years kettle started to pack up as when boiling the water it cuts out as the switch is faulty and no parts to fix the problem just another throw away and buy a new one then the winge about land fill but as I say no spare parts for these kettles
Paint is peeling
The kettle works fine, but the paint is peeling and the the plastic top of the lid is cracked soon after purchase. There is scale on outside of the kettle, but we don't know how to remove it without removing the paint with it. Doesn't look good any more. Expensive kettle, but the quality is disappointing.
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Questions & Answers
Is the kettle noisy? I currently have a Bosch kettle and it's really noisy any advise?
I have a delonghi kettle kb02001r I would like to clean it on the inside as it almost look like a cooper colour inside.I bought a kettle cleaner and the instructions on the bottle says not to use it on aluminium or magnesium alloy kettles. What is the interior of this kettle and what do you recomend to clean the kettle interior with?
Thanking you in anticipation for your reply.
I've never used a "kettle cleaner" as such. What I have done in the past is cut up a lemon into chunks, pop them in the kettle with water level at MAX and boil twice. Empty out the lemon and water. Refill with clean water and boil. Rinse and repeat. Good to go. I've done this with all of my kettles over the years, whether they be metal or plastic and have had no issues. Mum and Nan passed this down to me :)
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