DeLonghi Magnifica Start ECAM220.63.B
VerifiedMPNs: 0132250034 and ECAM220.63.B2 reviews
- Daily
I've owned this machine for a couple of months now. And I hate it, hate it with a passion. It's loud, noisy, spends all of it's time wanting to be filled with water, which it then uses every time it needs to do anything to clean itself. Then you just fill it up again. The sensor for the grounds hopper is in the wrong space, so you make 3 coffees and it moans the hopper is full. It's not, they just made a poorly designed hopper and put the sensor in the wrong place. It doesn't really make anything useful other than an espresso shot. It was cheap, it shows every trait of being cheap. I would quite happily go back to my Nespresso machine.
Purchased in at The Good Guys Online store for $475.
- Product is used: Daily
We were getting tired of our pod machine, both the taste of the coffee & the environmental waste of pods. We decided to go for a fully automatic bean to cup machine: no manual frothing of the milk for us! The DeLonghi Magnifica Start fit the bill. We pour beans into the hopper on top of the machine, fill & attach the milk container, choose our coffee: Cappuccino, Espresso or Long Black & press start. Out comes the most delicious coffee! The Cappuccino has a beautiful fine silky froth. We've never had better. We love it!
The Magnifica Start is what its name implies. It is the bottom of the range of fully automatic machines. This means it was just affordable for us at around $770 from The Good Guys. However, it is built down to a price. The only metal we can see in the machine is the cup tray & there is no Latte option.
Good points: great tasting freshly ground & brewed coffee at the touch of a button; 3 strengths of coffee; facility to use pre-ground coffee (e.g. decaf); adjustable grind size; adjustable cup size; absolutely beautiful froth; facility to use more than one milk container (e.g. one for oat, one for ordinary milk)...
Bad points: no Latte option; it's fiddly cleaning & assembling the milk container (though you get used to this); milk container holds only enough for 3 Cappuccinos; the entire process takes quite a time, so not convenient if you are making coffee for more than 3-4 people; obviously built down to a price - our machine makes a squeak every coffee we make!
Overall, we love our Magnifica Start & love having our morning coffee at the touch of a button. Oh, and our garden is benefiting from the coffee grounds!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Hello Ryan, Thank you for your honest and detailed feedback. We are genuinely sorry to hear that your experience with the machine has been so frustrating.
From what you have described, it is clear the design and functionality have not met your expectations. Constant refilling, excessive cleaning cycles, and a poorly placed grounds hopper sensor can make what should be an enjoyable coffee routine feel like a chore. That is not the experience we want for our customers, and we understand how disappointing it must be, especially if you were hoping for a convenient, versatile machine.
We also hear your point about the machine delivering mostly espresso shots and not much beyond that in a satisfying way. While some models are designed with a more compact or entry level feature set, this should not come at the expense of practicality or basic usability, and we regret that it feels that way for you.
Your comparison to the Nespresso machine is noted, and it is understandable that you would consider switching back to something that offered more simplicity and reliability for your needs.
We truly appreciate you taking the time to share this feedback. It helps us better understand where our products are falling short and where we need to focus to improve future designs.
Kind regards, DeLonghi Customer Experience Team