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DeLonghi PrimaDonna Class

DeLonghi PrimaDonna Class

ECAM 550.55.SB, ECAM 550.75.MS
4.7 from 3 reviews · View Statistics

Reviews

4.7

3 reviews
3
(0)
2
(0)
1
(0)
  • Build Quality
    5.0 (3)
  • Value for Money
    4.0 (2)
  • Ease of Use
    4.3 (3)
  • Cleaning & Maintenance
    4.7 (3)
  • Product is used
  • Consistency
    4.3 (3)
  • Milk Frothing
    5.0 (2)
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Adie W.

Adie W.Greater Melbourne (Metropolitan), VIC

After learning how to use this - it makes the barista style coffee

published

This coffee machine takes a while to get used to using but once it's mastered it makes great, creamy coffee at the push of a few buttons. Cleaning is easy (nearly all parts go in the dishwasher).
Negatives - takes up a lot of valuable bench space.
I like a weak coffee and my husband likes a strong one - it's hard to get variance off the standard shot

Purchased in January 2019 at Myer for $2,199.00.

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Value for Money
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Love this coffee machine

published

I was a committed stovetop mocha girl until I was gifted this coffee machine. Works like a dream - and no nasty wasteful pods. It grinds your beans and makes excellent quality coffee. Simple to use and simple to clean. Seriously love it!

Purchased in September 2018.

Build Quality
Ease of Use
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The reviewer stated that an incentive was offered for this review

Sean

SeanSouth East Queensland, QLD

AMAZING!

published

What a machine, So easy to use, this machine makes coffee so quickly and so easily,
The heat of the coffee is so much hotter than my old Delonghi,
It took me a few goes to set it up but that's my fault because I don't read manuals. lol

Purchased in March 2019 for $1,349.00.

Build Quality
Value for Money
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Questions & Answers

Erhan O.

Erhan O.asked

PrimaDonna Class ECAM 550.75.MS

How does the cup warmer works on the top ?

1 answer
DeLonghi
DelonghiDeLonghi

Hi Erhan O,
The machine has a heating element at the top of the machine that will warm up when on, this is great in winter when you can leave cups upside down on the cup warmer tray and the cups will warm up helping to keep a hot coffee

Jo Ho

Jo Hoasked

PrimaDonna Class

We keep getting messages to add beans which are in it! We have done everything as said for cleaning and still no luck! We have been using Starbucks coffees ...are the beans too oily? Very frustrating after three days of NO cappuccino!!!

1 answer
DeLonghi
CherylDeLonghi

Hi Jo Ho, When cleaning the machine have you cleaned inside the bean container near the grinder. There is a sensor in there that if using particularly oily beans it may be stopping it from working.
After turning the machine off completely and emptying the machine of beans wipe out the bean container with paper towel particularly near the grinder area. Also make sure the pre ground funnel is clean as well. check out page 16 of this manual to see the best way to clean the funnel https://www.delonghi.com/Global/InstructionManuals/AU/EN-DeLonghi-PrimaDonna-Class-ECAM55055SB-Instruction-Manual.pdf
Also ensure the removable brewing unit(infuser inside the machine) is cleaned and the machine is not on pre ground mode.
If you have done all this and still need help please direct message us your name and phone number so we can organise the customer service team to help you further.

wsc

wscasked

PrimaDonna Class ECAM 550.75.MS

I just bought a refurbished machine from a retailer. Received the machine tonight. General warning sign upon turning on the machine, looked at manual which indicated general warning sign means very dirty internally. I took all the insides of the machine out and everything looks clean to me. The warning sign is still on amd I cant use the machine. The retailer's not interested in troubleshooting. Hoping to get some help from delonghi here.

2 answers
Adie W.
Adie W.

I’ve had mine for 3 years and not ever had that warning sign come up sorry, I’d be returning it. Good luck!

DeLonghi
DelonghiDeLonghi

Hi wsc, did you buy a new machine or was this second-hand? A new machine should not be giving warning lights saying the machine is dirty?
Have you taken the brewing unit out to clean? This is located behind the water tank.

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DeLonghi PrimaDonna Class

Details

Compare both DeLonghi PrimaDonna Class
CategoryFully Automatic Coffee MachinesFully Automatic Coffee Machines
Price (RRP) $1,599.00$1,849.00
Pump Pressure19 bar19 bar
Input Power1,450 W1,450 W
Dishwasher Safe PartsYesYes
Water Tank Capacity1.8 L1.8 L
Colour / FinishBlackSilver
Dimensions 361 x 260 x 469 mm361 x 260 x 469 mm
Weight11.9 kg11.9 kg
FeaturesDisplay PanelDisplay Panel
Milk FrotherIntegratedIntegrated
Bean GrinderIntegrated Burr GrinderIntegrated Burr Grinder
Coffee Bean Capacity360 g360 g
Manufacturer Warranty2 year(s)2 year(s)
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