- Sign in
- Write a review
Mr WhippyGreater Melbourne (Metropolitan), VIC
TERRIBLE !!!!!
Foolishly , and after we were warned of [name removed] from a leading senior Professional, we approached [name removed] at the Delphi Dandenong branch for a Home Loan refinance nearly 9 months ago now, and we learnt the hard way, that was a wrong turn. [name removed], the branch manager, strung us out with constant reasons relating to the delays we're experiencing, until finally our application just fizzled out. We no longer hear from him, after we were assured, on numerous occasions, that it's been approved. An awfully disappointing experienc...Read more
e, and would not dare recommend him for any banking whatsoever. After 7 appointments at his office, lost time, stress and anxiety, and having to listen to an abundance of sales talk, this was the worst most unprofessional service ever, and would never recommend him, nor the Delphi bank for any loan whatsoever. STAY AWAY !!!Similar opinion? Write a review on ProductReview.com.au!
Happy CustomerGreater Melbourne (Metropolitan), VIC
- 2 reviews
Very, Very Poor Service!
Had the very unfortunate dealing with the relationship manager [Name Removed] from Delphi (Dandenong Branch) where I'm still waiting for a valuation to be done (since October 2017!) its now August 2019. 1.25 Million Dollars was about to be invested with Delphi Bank and did not get any feedback, follow-up phone calls or emails. After numerous times trying to meet with him (most were cancelled by him due to him being late, etc etc) I gave up! Honestly Delphi, you need to lift your game. I've since moved on and given NAB my business. If you do go to Delphi Dandenong, expect very little sympathy or service.
Similar opinion? Write a review on ProductReview.com.au!
Seelan NavaGreater Melbourne (Outer), VIC
Great people and amazing bank!
I have been with Delphi Bank for 6 years and haven't had any problems. They did my home loans with the banker Andrew. He gave me great deals that other banks could do for me. Two years ago he helped me get an investment loan and Andrew also helped me get another investment loan a few months ago. Andrew is an amazing guy, great customer service and I highly recommend him to anyone looking to get a home loan.
Similar opinion? Write a review on ProductReview.com.au!
Find out how Delphi Bank compares to other Banks
Know better, choose better.
SkewesyMelbourne
- 2 reviews
- 2 likes
Don't waste your time, because they are more than happy to waste it!!!
Delphi Bank is an absolute disgrace; in fact I actually thought the service at the mainstream banks was terrible until I had the misfortune of dealing with them. They strung me out for almost 6-months on a home loan and then told me that they couldn't help, even after I had completed all of the paperwork and was told it was approved. The process involved roughly 8-10 meetings at least 5-7 of which Andrew Yerolemou (Relationship Manager!!!) either cancelled at late notice or arrived late. Andrew then promised he would look after my daughters on ...Read more
their home loans as some sort of compensation for their horrendous service and all of my time that had been wasted. He promised he would send me an email that day, that was over a month ago!!! I have since contacted Bill, who is apparently Andrew's manager at Delphi and he said he would get back to me, again, that was about a month ago and I have not heard from him, so it seems you can expect bad service from all levels. Finally, all of this occurred soon after my wife had passed away so I was an emotional wreck, which is a point I make just to highlight that they obviously have no compassion for who they burn. Do yourself a huge favour and go elsewhere.Similar opinion? Write a review on ProductReview.com.au!
Great Bank Great Service
I like this bank service they treat you great
they have great intrest rates better than some bigger banks
been with then a few years and very happy i recommend them as
i have recommended all family and friends that also bank with them
very good people work there talk good to me friendly everytime
i like friendly service and excellent intrest rates with loans for house
Similar opinion? Write a review on ProductReview.com.au!
lebron720Sydney Surrounds, NSW
- 60 reviews
- 26 likes
Excellent
I have been with this bank for some years now. I use the Burwood branch in Sydney and you get treated as a person, not a number. My home loan is with them and the rates are very good. One happy customer.
Personalised service. Good interest rates
Similar opinion? Write a review on ProductReview.com.au!
Questions & Answers
Sorry, there are no questions yet.
Other Banks
Bank Australia
4.3(913)Qudos Bank
4.3(266)Auswide Bank
4.3(191)Judo Bank
3.9(50)Volt Bank
4.2(17)Xinja
3.7(18)Queensland Country Bank
3.9(46)86 400
3.6(14)Border Bank
5.0(1)TSB Bank
4.0(1)Other Banks
Bank Australia
4.3(913)Qudos Bank
4.3(266)Auswide Bank
4.3(191)Judo Bank
3.9(50)Volt Bank
4.2(17)
Related Articles
Best Super Funds in 2020!
A good super fund can make a substanial difference to the amount you retire with. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020!
Wendy Z.Nov 07, 2019Best Credit Cards in 2020!
Whether it's the sign up bonus, rates and fees, or reliable customer service that you look for in a credit card, a credit card is often used everyday, so it's important you choose one that meets your needs and that you're happy with. These are the best credit cards this year, as decided by ProductReview.com.au reviewers.
Wendy Z.Nov 19, 2019What Is Peer-To-Peer Lending?
Peer-to-peer lending is quickly gaining popularity among Australian borrowers and investors. If you've never heard of it before, this 2 minute read will give you a quick rundown so you can decide if P2P lending is right for you.
Nathan S.Nov 14, 2019
Brand Manager for Delphi Bank?
Register now and take advantage of ProductReview's Brand Management Platform!
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.