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Judo Bank

Judo Bank

 Verified🏆 2026www.judo.bank
Judo Bank
4.8

2,352 reviews

Positive vs Negative
96%4%
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Transparency ?
4.6
Customer Service
4.6

 AI reviews summary 

Judo Bank receives overwhelmingly positive feedback, primarily for its Term Deposit products which are consistently described as offering market-leading interest rates. Customers value the simplicity of the digital-first approach combined with high-quality, Australian-based phone support when needed. The bank is widely regarded as a reliable alternative to the "Big 4" banks, particularly for retirees and SMSF investors.

Pros
Competitive Rates & Loyalty Bonuses: Interest rates are frequently cited as being among the highest in the Australian market, further enhanced by a "loyalty bonus" for customers who roll over their term deposits.
Streamlined Digital Experience: The online application process is described as fast, intuitive, and "hassle-free," typically taking only minutes to complete for both new accounts and reinvestments.
Accessible Local Support: Despite being an online-focused bank, the Australian-based customer service team is highly praised for short wait times and knowledgeable, professional staff.
Security & Trust: Users frequently mention the peace of mind provided by the $250,000 Australian Government deposit guarantee and the bank's transparent communication regarding maturity dates.
Cons
Functional Limitations: The savings accounts lack common features such as Osko/NPP for instant transfers, debit cards, or the ability to perform internal transfers between Judo accounts.
Strict Account Requirements: Some users reported difficulties opening joint accounts due to rigid requirements for independent mobile numbers and email addresses for each applicant.
Technical Friction: Occasional reports of technical issues during the sign-up process, including Salesforce integration errors and limitations in the mobile app's registration functionality.
Reporting Gaps: SMSF investors have noted that obtaining comprehensive Term Deposit certificates for audit purposes can be difficult and that documentation could be improved.
Verdict

Judo Bank is an excellent choice for investors seeking high-yield Term Deposits and straightforward savings products without the overhead of traditional banking. While it lacks "everyday banking" features like instant transfers or ATM access, its combination of superior rates, government security, and accessible local support makes it a top-tier option for fixed-term investments.

2,352 reviews
5 Julie M  · A great service with an easy on line application. The rates are always competitive, safe and returned on time at maturity. Everything is easy.
5 Snow  · High term deposit rate and good services, Excellence and reliable
5 Peter H B.  · Wrote my review via Google. No worries at all and money was safe. Very easy setup. I compared interest online and read conditions. Rolled over as well.
5 PJM  · Have been with Judo for several years. Always top term deposit rates and easy to use website
5 Steven  · Great online bank fast & efficient, great rates, on red tape like the big banks
5 Shane  · Very good rate of interest on term deposits and easy to do.

Reviews with attachments

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Carmen A.
Carmen A.WA
  Verified

Reliable, Secure, and Competitive Rates I have been a customer of Judo Bank for many years and continue to stay with them because of the consistently high rates they offer. Their services are straightforward, easy to deal with, and I’ve always found the platform secure and reliable. The customer service has been professional and responsive… Read more

whenever I’ve needed assistance. Overall, Judo Bank stands out for combining competitive returns with peace of mind, which makes them a trusted choice for long‑term banking.

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David Thelander
David ThelanderQLD3 posts
  Verified

Judo Bank is a professional Bank that will cater for all your retirement needs. I won't look back! Show details

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sam b.
sam b.
  Verified

Very rewarding experience – Fantastic interest rates and loyalty program. Easy to roll over

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Jaqui N.
Jaqui N.2 posts
  Verified

Reliable and rewarding banking – I have been with Judo bank for a little over 3 years now, I found it easy to open and maintain an account with Judo Bank, I have enjoyed using the online banking services and I am considering opening a second term deposit account in the very near future. I would recommend this service to family and friends. Show details

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Not Happy229
Not Happy2294 posts
  Verified

Very good experience – Very good service and response.- very friendly and helpful customer service.

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Beware
BewareQLD2 posts
 

Beware, Judo Bank are very sneaky with their loyalty bonus on the term deposit. Firstly you have to hold a term deposit, then reinvest it 2 times for the loyalty bonus to be honoured. They include the loyalty rate in the calculations for the first reinvestment period, but it's only paid if you reinvest it again (thereby locking in your "loyalty").… Read more

Also, their website sates that their loyalty bonus is 0.05, but term and conditions on the website has it as 0.1 (page 9 of version 4 - 9 April 2025). Sneaky operators

Judo Bank
Judo Bank    

Thank you for taking the time to share your feedback. … Read more (+1 reply)

Latest follow-ups

Jamie C.
Jamie C.7 posts
 

We had a RBA rate hike and they did not pass it on to the savings accounts. Profits before customers.

 Follow-up  · Herd back from them and they said there rate is good and was not passing it on. So just purely greed like all banks.

Judo Bank
Judo Bank    

Hi Jamie, Thank you for taking the time to share your… Read more

Iain
Iain
  Verified

Better than most Banks! – Judo Bank is so much better than the standard banks Show details

 Follow-up  · I have found that since my review in 2024 that JUDO Bank has consistently offered better interest rates than banks with their term deposits. Customer service has been great as there is no need to line up in queues as in banks, but all done on the internet. An excellent alternative to Banks!

Jim
JimWA10 posts
  Verified

A PLEASENT BANK EXPERIENCE – Very easy to deal with, great rate and had no issues as I have had with other banks Show details

 Follow-up  · Had only positive experience with bank. I have since bought shares in the company.

Positive reviews

Kay
Kay6 posts
  Fair Incentive Verified

Highly recommend Judo Bank. Always available by phone to talk to. Was very easy to open the account online and the rollover bonus makes an already high rate even better. Show details

Anna L.
Anna L.NSW
  Verified

The rate of return are competitive, However my actual maturity instructions were not followed. I had requested some funds to be credited to a different account & they were credited to my previous instruction details.

Chris D.
Chris D.2 posts
  Verified

Judo bank is great value, easy to deal with and has a great App for information and applications. I have been with them around four years and find them very reliable.

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Negative reviews

Ben
BenVictoria12 posts
 

No in-app signup functionality. Website doesn't work as Salesforce SAML SSO fails, so won't be signing up if they can't get the basic front door technology working, it leaves other technology in doubt. Show details

Judo Bank
Judo Bank    

Hi Ben, We’re sorry to hear about the issues you… Read more

Outbobby
Outbobby3 posts
 

I have been with Judo Bank for 3 years. The monthly interest are always prompt. Although this might suggest a high review score it does not. The system is set up for hackers and scammers to attack clients. There is a reluctance for Judo Bank to… Read more

assist with clients that are subject to criminal activity. How? Simply by not providing an option for clients to get safe throughput of their term deposit. Also, the telephone access is another weakness. Having only one telephone number for contact, it is easy for hackers to transfer calls to a secondary destination. Thus obtaining an illegal contact where all sorts of information can be collected for the hackers to use.

I have a specific experience of these complaints and am currently attempting to ward off a hacker group from stealing my term deposit. How? The hackers control the access to Judo Bank and utilise Judo Bank's reluctance to develop safeguards for clients, thus creating problems for the client to prove they have not received their funds when ending their term deposit. The reality being Judo Bank has become a tacit conspirator of the funds they profess to secure!!

I would suggest looking elsewhere for a term deposit where there is a better interaction between the client and the bank.

 Follow-up  · All I can comment upon are my experiences. My access to Judo Bank has never been satisfactory. This is due to the hackers sitting on my telephone connection. These hackers are able to interfere with phone connection. To circumvent this problem I have attempted contact using a different phone. This only made matters worse! And I was treated as… Read more

Judo Bank
Judo Bank    

Hi Outbobby, Thank you for your business and for taking… Read more (+4 replies)

BobS
BobSNSW21 posts
 

Over the years I have opened term deposit accounts (TDA) with a number of Banks. It is interesting perhaps to compare the level of service offered by the respective oragnisations. My wife and myself have a SMSF with a corporate trustee. We are the directors of the trustree company and the only two memebers of the fund. I recently opened three (3)… Read more

TDAs for the SMSF. I found the experience relatively easy but would have to say Judo has very poor documentation. To obtain a TD certificate which shows ALL the relevant details seem to be well nigh impossible. Judo seems to foregt that SMSF's are subkect to an audit procedure.

OK movcing on then. We also attempted to open a joint TDA in our own names, quite separate from the SMSF. Sorry, no can do. My wife does not have an active Mobile telephone account. It seems that unless you have two independent mobile phone, and email accounts Judo will not open a TDA in joint names. No issues in opening accounts for the SMSF, but impossible to open accounts in joint names. I did spend some time speaking to a Judo Bank customer service officer. It was very evident that the lady in question clearly had little or no knowledge about Judo's procedures. I just think that Judo needs to smarten up a bit. I classify myself as a prcatical person and like to deal with Banks that do not impose ridiculous rules.

Judo Bank
Judo Bank    

Dear BobS, Thank you for sharing your experience with… Read more

Recent reviews

Anne
AnneWestern Australia
  Verified

The process to set up a Term Deposit and subsequently roll over the account is simple and easy to follow. The Rates are excellent and comparable to the best rates available. If you need to talk to staff they are polite, knowledgeable and very helpful. I would recommend Judo Bank. Show details

Michael Britton
Michael BrittonQLD
  Verified

From the first contact with Judo bank the staff have been very helpful and professional aiding me through the initial setup of a Term Deposit account. This is my second TD with Judo bank and see no reason why this will not continue. Show details

Ave M.
Ave M.NSW24 posts
 

Term Deposit funding from Judo Saver Account Now that Judo offers saver accounts it should be easier to fund a Judo Term Deposit from there without the imposed $20K daily limit making it hard to do so. I can accept the transfer will not be instant and go via BECS but having to call and ask to approve and push a transfer for me (still goes via… Read more

BECS) is not something one would expect from a system based on a modern platform. Internal transfers to own accounts with Judo (savers and TDs) should be unrestricted.

Gaye V
Gaye V
  Fair Incentive Verified

Judo Bank is usually the top of the interest rates being promoted. Very easy to deal with. Been with them for Term Deposits for about 5 years now. Very reliable and easy to deal with. They offer a bonus interest by way of a loyalty bonus. Very good and back by the Federal Government guarantee.

Josie
JosieWA
  Verified

I keep rolling over my Term Deposit with Judo Bank because of the competitive return, the extra loyalty bonus and the ease of the on-line process to manage my Term Deposit.

Goran Damceski
Goran DamceskiNSW3 posts
  Verified

I recently opened a term deposit with Judo Bank and was impressed from start to finish. The application process was straightforward and hassle-free, and their internet banking platform is clean and easy to navigate. On top of that, their rates are among the most competitive I came across. Overall, a great experience and I wouldn't hesitate to recommend Judo Bank to anyone looking for a reliable term deposit option.

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Jan
JanQLD5 posts
  Verified

I have had term deposit with Judo Bank for the last three years. I find their interest rate is very comparable. I can renew online but I can talk to someone if I need to. Show details

John
JohnNSW
 

Judo Bank is…for me very trustworthy and supportive. It is easy to register for a term deposit. I have created deposits over 3 years now and have been delighted with the exchange rate as well as the ease of changing decisions of reinvestment or withdrawal. Thankyou Judo.

Irene
IreneVIC
  Verified

This was my first time dealing with Judo Bank and quite honestly, I couldn't have been more impressed. The whole process was so straightforward and easy to understand and when I needed to speak to someone, my call was answered without a long wait. Furthermore, I ended up to talking to a real person, and locally! When it came to the end of the… Read more

term deposit, I had no reason to look elsewhere. Rolling it over was quick, super easy and the bonus loyalty interest rate didn't go unnoticed!

Kadbury
KadburyVIC3 posts
  Verified

Chose a Term deposit with best rates found at that time. supremely fast and easy. All done online without any difficulty. It was paid out accurately into different bank on time exactly as requested … Show details

kristinemddx666
kristinemddx6667 posts
  Verified

I recently opened a term deposit with Judo Bank and found the entire process smooth, transparent, and efficient. The rate offered was highly competitive, and the documentation was clear, making it easy to understand the terms. I appreciated the straightforward setup and the confidence provided by the government deposit guarantee up to $250,000.… Read more

Overall, Judo Bank delivered a reliable and positive investment experience, and I would consider using them again for future fixed‑term deposits.

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Susan Cooke
Susan CookeNSW2 posts
  Verified

If you need to find a reliable and safe bank to put your money into, you can’t go past Judo Bank. After doing a fair amount of research, I found out this bank is Australian government backed and the online application process was super easy. I have now had several term deposits in the last few years with this company and I couldn’t be happier.… Read more

Their rates are always better than the big 4 and I always had the option to rollover the whole amount OR just rollover the original deposit and take the interest OR take the whole amount - original deposit and interest made. I have now opened a savings account with Judo Bank and I only have to deposit $300 a month with no extra spending to achieve a great interest rate. Also, if you do need to speak to a service consultant with Judo Bank, someone always answers directly within minutes. So all good!

Jacqualyn
Jacqualyn
  Verified

Rates better than most other banks no problem changing the advised rate when the term rolled over as in the 14 day period you offered a better rate which we took ty Show details

Helen R
Helen R3 posts
  Verified

I have been with Judo for my term deposit 3yrs and have no desire to shop around for a better option. Customer service has always been clear and concise with any area I was requiring further clarification, in relation regarding my term deposit. Plus the loyalty bonus is beyond an exceptional incentive for me to remain a loyal customer

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