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Best Banks
85 listings
- Award Winner 2021
Bank Australia · includes 2 listings
Latest review: We recently refinanced with Bank Australia after being treated poorly for being a loyal customer with Me bank. What I thought would be a daunting process ended up being relatively hassle free.
- Review Summary
- Transparency 4.7 (446)
- Customer Service4.7 (504)
- TopicsLoan Application (245), New Account (243), General Transactions (170), Credit Card Application (57), Business Banking (22) and ATM Experience (18)
- Award Winner 2021
Qudos Bank · includes 2 listings
Latest review: Customer for 10 years, Qudos Bank provide great customer service. They are always improving their services and go above and beyond to ensure there customers are served and their needs are met.
- Review Summary
- Transparency 4.7 (212)
- Customer Service4.7 (237)
- TopicsGeneral Transactions (132), Loan Application (66), New Account (47), Business Banking (20), Credit Card Application (14) and ATM Experience (8)
Auswide Bank · includes 2 listings
Latest review: Never apply for a home loan with this bank. They wasted our time and took weeks to get back to us. We met every criteria to get our first home loan and they kept making up excuse after excuse, even
- Review Summary
- Transparency 3.9 (39)
- Customer Service3.9 (43)
- TopicsLoan Application (26), General Transactions (16), New Account (10), Credit Card Application (2) and Business Banking (2)
Queensland Country Bank · includes 2 listings
Latest review: I have been a member of Qld Country Bank since around May 2020 and really love the online access from the mobile app living interstate, as I am not able to personally go into any Qld Country bank
- Review Summary
- Transparency 4.6 (97)
- Customer Service4.6 (106)
- TopicsGeneral Transactions (85), Loan Application (32), ATM Experience (25), New Account (19), Credit Card Application (10) and Business Banking (10)
Judo Bank
Latest review: I've got $250,000 to put into a term deposit. I rang Judo bank today at about 12.05 pm Friday 6 Nov.2020 to ask some questions. Waited on hold for nearly one hour, listening to their recorded
- Review Summary
- Specifications
- Transparency 4.0 (53)
- Customer Service3.9 (57)
- TopicsNew Account (38), General Transactions (14), Business Banking (3) and Loan Application (1)
Up Bank
Latest review: Best banking app ever used. Easy to categories and tag transactions. Now I can see where all my money is going. Fantastic app. Only downside is the ever changing interest
- Review Summary
- Transparency 3.4 (56)
- Customer Service3.3 (56)
- TopicsGeneral Transactions (38), New Account (36), ATM Experience (8), Business Banking (4), Credit Card Application (1) and Loan Application (1)
Volt Bank
Latest review: Quite disappointing as Volt really hasn't kept up with the other neobanks. Very limited features and I don't think there have been many updates since I joined. I can't believe I need to enter payee
- Review Summary
- Transparency 4.7 (15)
- Customer Service4.8 (12)
- TopicsNew Account (11) and General Transactions (5)
ING
Latest review: Been baking with ING more than 3 years. Direct debit and internet banking are a mess. So unreliable. Strong attitude customer service! Refused to solve the problem. Not willing to investigate
- Review Summary
- Transparency 2.2 (148)
- Customer Service2.1 (150)
- TopicsGeneral Transactions (85), Loan Application (41), New Account (40), Business Banking (14), ATM Experience (10) and Credit Card Application (9)
Xinja
Latest review: I have been with xinja just few months very good app and products I don’t know about customer service but good luck for future to everyone enjoy xinja ninja thank you ❤
- Review Summary
- Transparency 4.5 (13)
- Customer Service3.8 (13)
- TopicsNew Account (12), General Transactions (7) and ATM Experience (1)
Beyond Bank · includes 2 listings
Latest review: We joined United Credit 40 years ago. They were fantastic - personable, helpful and LOYALTY meant something to them. What has happened? They now do not listen, their staff are sarcastic and
- Review Summary
- Transparency 3.1 (27)
- Customer Service2.9 (32)
- TopicsLoan Application (17), General Transactions (16), New Account (4), Business Banking (2) and Credit Card Application (1)
86 400
Latest review: Have had 3 accounts since June. App is easy to use & never had issues with transfers to & from. Recent drop from $100k / account limit to $50k / account limit for bonus interest gives it 4 stars
- Review Summary
- Transparency 3.8 (12)
- Customer Service3.5 (12)
- TopicsGeneral Transactions (11), New Account (8), ATM Experience (2), Business Banking (1) and Loan Application (1)
Bendigo Bank · includes 2 listings
Latest review: Joined Bendigo bank in 2016 and had nothing but trouble. Incorrect paperwork sent and signed then told us incorrect forms sent have to redo 3 days before settlement on property. Then was told by
- Review Summary
- Transparency 2.0 (75)
- Customer Service2.0 (81)
- TopicsGeneral Transactions (60), Business Banking (15), Loan Application (15), New Account (10), ATM Experience (8) and Credit Card Application (7)
ME (Members Equity) Bank
Latest review: NEVER, NEVER AGAIN!! Never have I ever been so stressed in my life. I called to get a payout figure and pay the personal loan out as a requirement of my mortgage. I explained this to ME Bank during
- Review Summary
- Transparency 2.3 (151)
- Customer Service2.2 (182)
- TopicsGeneral Transactions (107), Loan Application (54), New Account (35), ATM Experience (18), Credit Card Application (17) and Business Banking (9)
Heritage Bank · includes 2 listings
Latest review: Unauthorized money was taken out from my credit card just under $3000, filed a dispute they tell me not to pay the amount and that they will get it sorted. A month later they call me to tell me
- Review Summary
- Transparency 2.2 (45)
- Customer Service2.0 (53)
- TopicsGeneral Transactions (30), Loan Application (21), New Account (11), Business Banking (8), Credit Card Application (5) and ATM Experience (4)
People's Choice Credit Union · includes 2 listings
Latest review: I have been with People's Choice for 5 years, from dealing with my local branch in Ballarat to their online services I honestly can't fault them. Staff members are always friendly and helpful. I
- Review Summary
- Transparency 2.3 (30)
- Customer Service2.0 (38)
- TopicsLoan Application (27), General Transactions (13), Business Banking (4), New Account (4), Credit Card Application (3) and ATM Experience (2)
Greater Bank · includes 2 listings
Latest review: Absolutely terrible customer service. I made a small mistake logging in to Internet Banking and because I am disabled I called using NRS and they refused to help over the phone. "O" literally hung up
- Review Summary
- Transparency 1.6 (17)
- Customer Service1.6 (20)
- TopicsGeneral Transactions (11), Loan Application (8), New Account (3), Credit Card Application (2), Business Banking (2) and ATM Experience (1)
MOVE Bank
Latest review: We found MOVE bank by searching online for a car loan with the best interest rate. After a lot of research we steered clear of so many online companies as they had hidden fees and their loan
- Review Summary
- Transparency 2.9 (9)
- Customer Service3.0 (10)
- TopicsLoan Application (7), New Account (3), ATM Experience (1) and General Transactions (1)
Police Bank · includes 2 listings
Latest review: we just did a debt consolidation loan with police bank I must say Robert G member service officer did an excellent job, loan only took 2 days to approve. everything straightforward no surprises way
- Review Summary
- Transparency 3.8 (12)
- Customer Service3.5 (13)
- TopicsLoan Application (12), General Transactions (6) and Business Banking (1)
BankSA · includes 2 listings
Latest review: I have been 10 years with this bank. I had Retirement account, because the interest rate was the lowest of all banks, I wanted to open Incentive Saver account for higher interest rate. I went to a
- Review Summary
- Transparency 1.8 (19)
- Customer Service2.3 (24)
- TopicsGeneral Transactions (11), Loan Application (10), New Account (6), Credit Card Application (5), Business Banking (5) and ATM Experience (3)
UBank
Latest review: To update your details, you need to print a form and send it to them to receive an email back. Or have something sent in the mail. I'm surprised they don't still use carrier pigeons. Archaic and
- Review Summary
- Transparency 2.0 (128)
- Customer Service1.5 (141)
- TopicsGeneral Transactions (77), Loan Application (55), New Account (36), Business Banking (7), ATM Experience (4) and Credit Card Application (1)