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84 listings

Bank Australia

Bank Australia · includes 2 listings

4.2 from 695 reviews

Latest review: We've recently switched to Bank Australia from one of the 'big four' banks, as part of the protest against investment in fossil fuels, since we were needing a new loan anyway. Bank Australia's

  • Transparency
    4.6 (213)
  • TopicsNew Account (159) · General Transactions (103) · Loan Application (100) · Credit Card Application (38) · ATM Experience (16) · Business Banking (11)
  • Customer Service
    4.6 (266)
Auswide Bank
  • Award Winner 2018

Auswide Bank · includes 2 listings

4.4 from 164 reviews

Latest review: As a customer it feels like recently Auswide have made a big effort to put customers first. Their communication and service has improved substantially in recent months. Keep it

  • Transparency
    3.3 (13)
  • TopicsLoan Application (10) · New Account (4) · General Transactions (3) · Credit Card Application (1) · Business Banking (1)
  • Customer Service
    3.1 (15)
Qudos Bank

Qudos Bank · includes 2 listings

3.6 from 107 reviews

Latest review: The team spirit is comforting, and we never feel like a just a NUMBER. Staff are knowledgeable, helpful & friendly - nothing is ever any trouble. Keep up the excellent work

  • Transparency
    4.6 (64)
  • TopicsGeneral Transactions (38) · Loan Application (28) · New Account (13) · Credit Card Application (8) · Business Banking (7) · ATM Experience (4)
  • Customer Service
    4.5 (72)
Up Bank

Up Bank

3.8 from 33 reviews

Latest review: Use bank for 3 months. Bank is not reliable is you jailbreak. Customer service just told me to restart my phone and that did nothing. Time to change banks

  • Transparency
    4.0 (27)
  • TopicsGeneral Transactions (20) · New Account (20) · ATM Experience (3) · Business Banking (2)
  • Customer Service
    3.8 (26)
Volt Bank

Volt Bank

4.3 from 16 reviews

Latest review: I sent an email requesting an increase in daily transfer to clean out my account, (after being notified of a big reduction in interest rate in 2 days time) ,before they opened on day 1 and then 3

  • Transparency
    4.7 (15)
  • TopicsNew Account (12) · General Transactions (4)
  • Customer Service
    4.8 (12)
ING

ING

2.7 from 571 reviews

Latest review: I've had about four personal loans now. Always paid them out without issue and always been good with saving and managing credit. I spent two weeks reviewing personal loans and decided I'd go with ING

  • Transparency
    2.3 (91)
  • TopicsGeneral Transactions (51) · New Account (28) · Loan Application (25) · Business Banking (11) · ATM Experience (8) · Credit Card Application (6)
  • Customer Service
    2.1 (94)
Beyond Bank

Beyond Bank · includes 2 listings

2.6 from 74 reviews

Latest review: I have been with beyond bank approx 40 years and must admit I slowly but surely watched their service for backwards they have so many fees for all sorts of stupid things

  • Transparency
    3.5 (18)
  • TopicsLoan Application (14) · General Transactions (12) · New Account (4) · Credit Card Application (1)
  • Customer Service
    3.0 (23)
Xinja

Xinja

3.5 from 14 reviews

Latest review: I was hesitant about joining a bank that didn't have much publicity, but I did some research into how the bank came about and the CEO of the company and that gained my trust to start up an account.

  • Transparency
    4.6 (9)
  • TopicsNew Account (8) · General Transactions (5) · ATM Experience (1)
  • Customer Service
    3.8 (10)
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 262 reviews

Latest review: Withholding my emergency payment during this corona virus pandemic, it's been four days so far and that's not legal, pointing the finger at others to take the blame off

  • Transparency
    1.9 (42)
  • TopicsGeneral Transactions (39) · Business Banking (9) · Loan Application (9) · New Account (7) · Credit Card Application (6) · ATM Experience (5)
  • Customer Service
    1.8 (46)
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 653 reviews

Latest review: They don't pass on all the interest rate cuts. When they decide to pass them on they always keep some for themselves. I pay $400 a year in fees for this rip off as well! Very unhappy with them

  • Transparency
    2.5 (75)
  • TopicsGeneral Transactions (72) · Loan Application (31) · New Account (19) · Credit Card Application (11) · ATM Experience (10) · Business Banking (5)
  • Customer Service
    2.4 (106)
Heritage Bank

Heritage Bank · includes 2 listings

2.0 from 142 reviews

Latest review: Our broker suggested heritage for a reno refinance of our home. It was only an 80% lend and our servicing was great. After jumping through all their hoops for months and providing every document

  • Transparency
    1.8 (19)
  • TopicsGeneral Transactions (14) · Loan Application (8) · New Account (8) · Business Banking (6) · ATM Experience (4) · Credit Card Application (3)
  • Customer Service
    1.9 (26)
Greater Bank

Greater Bank · includes 2 listings

2.3 from 48 reviews

Latest review: In ten years I have had my home loan with this institution I have always been in advance on my loan and never bothered them with anything. I called once to ask why my interest rates remained higher

  • Transparency
    1.5 (12)
  • TopicsGeneral Transactions (7) · Loan Application (6) · New Account (2) · Credit Card Application (1) · Business Banking (1)
  • Customer Service
    1.9 (15)
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 140 reviews

Latest review: I am a disabled pensioner, I tried to help the bank by telling them about a site, after opening a visa dispute, only to be told I am going to be charged $30. I really am getting fed up with the way

  • Transparency
    2.1 (17)
  • TopicsLoan Application (18) · General Transactions (7) · Credit Card Application (2) · Business Banking (2) · New Account (2) · ATM Experience (1)
  • Customer Service
    1.7 (25)
UBank

UBank

1.9 from 161 reviews

Latest review: Currently going through the process of a loan refinance. The process is probably taking a little longer than expected. Communication could be improved, some departments don't answer your email when

  • Transparency
    2.1 (84)
  • TopicsGeneral Transactions (47) · Loan Application (41) · New Account (27) · ATM Experience (3) · Business Banking (3) · Credit Card Application (1)
  • Customer Service
    1.6 (94)
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.7 from 1,292 reviews

Latest review: Been with them on and off for over 20 years. Was on hold for 2 hours then phone died. Recharged phone and I am still on hold its been another 2 hours so to fill I time I'm writing this review. Very

  • Transparency
    1.8 (206)
  • TopicsGeneral Transactions (132) · Loan Application (55) · Business Banking (40) · Credit Card Application (32) · New Account (29) · ATM Experience (26)
  • Customer Service
    1.8 (232)
BankSA

BankSA · includes 2 listings

1.9 from 76 reviews

Latest review: Been with the bank for twenty years. Always behind the times. No phone pay on android for debit cards. Customer service is always slow and unhelpful. The phone app is limited in features. How about

  • Transparency
    1.7 (9)
  • TopicsGeneral Transactions (6) · Loan Application (6) · New Account (6) · Credit Card Application (4) · Business Banking (4) · ATM Experience (2)
  • Customer Service
    2.0 (14)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.6 from 863 reviews

Latest review: Have been with NAB since 2015 when I first came to Australia. Last year they decided to close most of my accounts and two visa cards without giving any reasons. Then this year they placed a block on

  • Transparency
    1.5 (126)
  • TopicsGeneral Transactions (63) · Loan Application (38) · Business Banking (30) · New Account (18) · Credit Card Application (12) · ATM Experience (9)
  • Customer Service
    1.5 (132)
Bank of Melbourne

Bank of Melbourne · includes 2 listings

1.6 from 129 reviews

Latest review: Applied to refinance my home loan, after asking 3 different people if a guarantor home loan was eligible for their current offer and reading the fine print/terms and conditions. My dad and I both had

  • Transparency
    1.7 (18)
  • TopicsLoan Application (11) · Credit Card Application (5) · General Transactions (4) · New Account (3) · Business Banking (2) · ATM Experience (1)
  • Customer Service
    2.0 (24)
St.George

St.George · includes 2 listings

1.5 from 478 reviews

Latest review: I understand we are going through corona virus but I have been on hold for nearly 2 hrs. When I 1st got on the phone it said around about an hour but 2 hrs in and I don't know where I am in the que

  • Transparency
    1.4 (66)
  • TopicsGeneral Transactions (50) · Credit Card Application (30) · Loan Application (23) · Business Banking (13) · New Account (10) · ATM Experience (6)
  • Customer Service
    1.6 (79)
BankWest

BankWest · includes 2 listings

1.5 from 555 reviews

Latest review: The stuffs never disappoint me every time I walked into the branch. They provide good customer services and give me very useful suggestions. That is something I cannot figure it out myself if I

  • Transparency
    1.6 (58)
  • TopicsGeneral Transactions (37) · Credit Card Application (22) · New Account (18) · Business Banking (13) · Loan Application (11) · ATM Experience (3)
  • Customer Service
    1.5 (72)
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