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85 listings

Bank Australia

Bank Australia · includes 2 listings

4.3 from 787 reviews

Latest review: Keira was very helpful and friendly. Some slight hiccups along the way meant she went out of her way to make sure everything came together at the end. Appreciated the personalised

  • Transparency
    4.6 (301)
  • TopicsNew Account (187) · Loan Application (155) · General Transactions (129) · Credit Card Application (43) · Business Banking (17) · ATM Experience (16)
  • Customer Service
    4.6 (355)
Auswide Bank
  • Award Winner 2018

Auswide Bank · includes 2 listings

4.4 from 180 reviews

Latest review: Jess Shuttlewood at Mackay was extremely helpful and patient assisting myself and elderly father chase up archived records. Jess called multiple times keeping me up to date and the records came ahead

  • Transparency
    3.8 (27)
  • TopicsLoan Application (16) · General Transactions (12) · New Account (8) · Business Banking (2) · Credit Card Application (1)
  • Customer Service
    3.8 (30)
Qudos Bank

Qudos Bank · includes 2 listings

4.1 from 183 reviews

Latest review: - I have been a customer of Qudos Bank for less than a month and I was so impressed with their over the phone customer service. All my requests were addressed over the phone within 10 mins (that

  • Transparency
    4.6 (122)
  • TopicsGeneral Transactions (79) · Loan Application (37) · New Account (34) · Business Banking (12) · Credit Card Application (11) · ATM Experience (6)
  • Customer Service
    4.6 (138)
Up Bank

Up Bank

3.5 from 48 reviews

Latest review: Great app, extremely quick and easy to use. Payments are made instantly and very easy to track whether you have completely the necessary steps to receive the bonus interest on savings

  • Transparency
    3.5 (42)
  • TopicsNew Account (29) · General Transactions (28) · ATM Experience (4) · Business Banking (2)
  • Customer Service
    3.3 (41)
Volt Bank

Volt Bank

4.3 from 16 reviews

Latest review: I found withdrawing fund from Volt is a breeze. I can do it with the apps in 2 minutes. People accusing Volt of lack of transparency on withdrawal limit is, in my view, unfair. Most banks have

  • Transparency
    4.7 (15)
  • TopicsNew Account (11) · General Transactions (5)
  • Customer Service
    4.8 (12)
ING

ING

2.7 from 599 reviews

Latest review: We have been with ING for over 5 years and they have always been good until recently. There were no issues with having a loan approved. Having said this, their communication was worse than poor the

  • Transparency
    2.3 (116)
  • TopicsGeneral Transactions (64) · Loan Application (35) · New Account (35) · Business Banking (12) · ATM Experience (9) · Credit Card Application (6)
  • Customer Service
    2.2 (118)
Beyond Bank

Beyond Bank · includes 2 listings

2.5 from 79 reviews

Latest review: Beyond Bank is a bank that adds stress to your life. If you want a bank that you are able to pay accounts stress free then Don't use Beyond Bank. I have only been with them for about 12 months. But

  • Transparency
    3.2 (23)
  • TopicsLoan Application (16) · General Transactions (14) · New Account (4) · Credit Card Application (1)
  • Customer Service
    2.9 (28)
Xinja

Xinja

3.4 from 16 reviews

Latest review: Opened an account last year due to their better interest rate on deposits, as that’s what they promoted as setting them apart from the other banks, being totally online. Last week they heavily r

  • Transparency
    4.4 (11)
  • TopicsNew Account (9) · General Transactions (6) · ATM Experience (1)
  • Customer Service
    3.7 (12)
Bendigo Bank

Bendigo Bank · includes 2 listings

2.1 from 279 reviews

Latest review: I have been with the Bendigo Bank for 12 Years. The Banks Business service is non existent. Zero care given. every interaction I have with them lately seems to be an uphill battle. The branch, phone

  • Transparency
    2.0 (56)
  • TopicsGeneral Transactions (50) · Business Banking (10) · Loan Application (10) · New Account (9) · Credit Card Application (6) · ATM Experience (6)
  • Customer Service
    2.0 (62)
Heritage Bank

Heritage Bank · includes 2 listings

2.1 from 150 reviews

Latest review: My partner and I have had dealings with Heritage for many years. After taking their advise to secure us what was sold as almost a guaranteed loan. Providing all the information twice as they decided

  • Transparency
    2.3 (26)
  • TopicsGeneral Transactions (19) · Loan Application (12) · New Account (8) · Business Banking (6) · ATM Experience (4) · Credit Card Application (3)
  • Customer Service
    2.2 (33)
Judo Bank

Judo Bank

3.1 from 16 reviews

Latest review: Been here 4 months, have 2 deposits. No complaints, my account matured the right interest was paid, if I had an issue when making a deposit I could call and get through quickly. They sorted me out

  • Transparency
    3.2 (12)
  • TopicsNew Account (12) · Business Banking (2) · General Transactions (1)
  • Customer Service
    3.1 (14)
ME (Members Equity) Bank

ME (Members Equity) Bank

2.0 from 701 reviews

Latest review: Lucky there’s no option to do 0 stars. I’ve been with this bank for over 5 years now, the entire time it has been a horrible experience. It is an online only bank with no branches so you would exp

  • Transparency
    2.3 (118)
  • TopicsGeneral Transactions (93) · Loan Application (43) · New Account (24) · Credit Card Application (14) · ATM Experience (14) · Business Banking (6)
  • Customer Service
    2.3 (148)
Greater Bank

Greater Bank · includes 2 listings

2.2 from 49 reviews

Latest review: I have been with this bank for over 10 years and have a home loan with them. I phoned them twice for help during this covid-19 problem, they where suppose to reduce my loan to interest only for 3

  • Transparency
    1.5 (13)
  • TopicsGeneral Transactions (8) · Loan Application (6) · New Account (2) · Credit Card Application (1) · Business Banking (1)
  • Customer Service
    1.8 (16)
People's Choice Credit Union

People's Choice Credit Union · includes 2 listings

2.0 from 145 reviews

Latest review: I was a member of this bank for 13 years and have had 2 really poor loan application experiences with them. One for a mortgage which they made quite difficult, and in the end I walked into another

  • Transparency
    1.8 (22)
  • TopicsLoan Application (21) · General Transactions (9) · Credit Card Application (3) · Business Banking (2) · New Account (2) · ATM Experience (1)
  • Customer Service
    1.7 (30)
UBank

UBank

1.8 from 180 reviews

Latest review: UBank offers better savings rates than most, and its banking app is pretty good functionally. It was my main bank for about 5 years. They even support GarminPay, which is unusual and great for

  • Transparency
    2.0 (98)
  • TopicsGeneral Transactions (58) · Loan Application (45) · New Account (31) · Business Banking (5) · ATM Experience (4) · Credit Card Application (1)
  • Customer Service
    1.6 (110)
BankSA

BankSA · includes 2 listings

1.9 from 85 reviews

Latest review: We had 2 home loans with the Bank SA and I found out a year later, that the annual fee is $395. They flooded us all the “fee free” stuff and listed the annual fee once that we missed among all the FEE

  • Transparency
    1.8 (18)
  • TopicsGeneral Transactions (11) · Loan Application (10) · New Account (6) · Credit Card Application (5) · Business Banking (5) · ATM Experience (3)
  • Customer Service
    2.3 (23)
Commonwealth Bank

Commonwealth Bank · includes 2 listings

1.7 from 1,362 reviews

Latest review: I’ve been with CBA for 8years,never had issues.I use online banking and occasionally go into the branch.But now I will NEVER use this bank again after the repeatedly TERRIBLE interactions I’ve had at

  • Transparency
    1.7 (259)
  • TopicsGeneral Transactions (166) · Loan Application (76) · Business Banking (47) · Credit Card Application (34) · New Account (32) · ATM Experience (27)
  • Customer Service
    1.8 (289)
MOVE Bank

MOVE Bank

3.1 from 10 reviews

Latest review: I have not gone to banking ombudsman yet. Still trying MOVE. I cannot access my account on line. They have blocked it. They refuse to unblock it unless I answer their 15 min survey with such

  • Transparency
    2.9 (7)
  • TopicsLoan Application (6) · New Account (2)
  • Customer Service
    3.0 (8)
Police Bank

Police Bank · includes 2 listings

2.2 from 22 reviews

Latest review: Police Bank customer of more than 20 years. I have just bought a new home and sourced the mortgage from Police Bank. Both the product and the service have been beyond compare. I also applied via

  • Transparency
    3.8 (9)
  • TopicsLoan Application (9) · General Transactions (6) · Business Banking (1)
  • Customer Service
    3.4 (10)
NAB (National Australia Bank)

NAB (National Australia Bank) · includes 2 listings

1.5 from 910 reviews

Latest review: I lost my job my Dad died used Nab assist have been lied to about redraw facility Cannot redraw $500 on a redraw loan computer says no .Grubs lies manager smirks at Booragoon branch staff incompetent

  • Transparency
    1.6 (167)
  • TopicsGeneral Transactions (92) · Loan Application (46) · Business Banking (35) · New Account (22) · Credit Card Application (14) · ATM Experience (9)
  • Customer Service
    1.5 (177)
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