Bank Australia

I'm a new member of Bank Australia and staff have been very helpful in setting up my new account. Any questions have been answered over the phone or through the handy app.

I'm an American with family in Australia. I wanted a bank to be able to easily transfer money here in AU. This is the only community owned bank in Austrailia, which means that they really care about the people. Yes, it's that good! The staff are super friendly and they don't make you feel like you're not important (unlike most other banks). Let's make this the #1 bank in Australia!

The staff at the Canberra branch have made our transition to Bank Australia very easy. We have moved our mortgage and everyday accounts and have appreciated the flexible and helpful service.

Been with the bank for 5 years
Very reliable
Very very good, it was the most stress free thing i have ever done, super easy and great customer service was given to me

I have had home loans with Bank Australia for the last ten years and they are amazing. You speak to a single customer representative who remembers you and your case, and they do everything they can to help. The ethical stuff is the main reason I chose Bank Australia, but the great interest rates and service really help too. Fantastic bank.

I've always been quite impressed with the Consideration & Understanding of the Staff , Even when I've done something in the wrong way (ie): When I forget to place enough Money into a particular Account to cover a particular payment etc. , No Harsh Phone Calls , Merely Reminders...!

The most stress free loan experience ever, the bank was always there to help no questions went unanswered.
Great banking experience- other banks should take some advice from this bank!!

We applied for a car loan with Bank Australia as my sister recommended them. Mariah was the lending consultant who assisted us. It was great having one contact throughout the whole process. Mariah was excellent with communication and answered all the questions we had. We would highly recommend getting a loan through Bank Australia and Mariah.

We’ve just refinanced our mortgage to BA. We weren’t happy with our previous banks attitude to the environment. We did our homework and are so satisfied with the move to BA, we’d recommend everyone make the change. That’s how society betters itself.

A friend recommended this bank for Term Deposits as the rates were excellent.
As we have only joined the bank we found the service by the Customer Service Officer was excellent, explaining the services the bank provided and going that extra yard to help us.

We had an initial discussion about about joining BA and she provided all the information we needed. It was efficient and friendly. We have opened accounts for the whole family

I only very recently joined the Bank Australia and it was after seeing their recent marketing material and doing some research that I was convinced that they are indeed trying to change the banking sector by approaching this tainted industry with an ethical, proactive and communal approach.

Further to this, their customer service was astounding. Receiving a welcoming call that at no moment felt like a sales pitch was fantastic.

Australia Bank has provided me with great service. They are a bank that values integrity, social responsibility, and community. I would heartily recommend Australia Bank to any person who values our natural environment.

My partner and I visited Bank Australia Kew for the first time today and we had a wonderful experience. We were looked after by Manjeet, who was friendly and efficient in helping us to open multiple accounts. His knowledge of which accounts were most suitable of us was extremely useful. This was a great start for us as new bank Australia customers!

I just got the Bonus Saver account for now. Didn't have any issues opening the account or using it. I like the responsible banking bit.
In the future I want to switch all my banking to Bank Australia.

I recently joined Bank Australia and I'm extremely impressed so far.
The service is amazing and the people are very friendly. It feels like a bank run by empathetic humans.
I'm now considering moving my everyday banking and savings accounts across.