Bank Australia

Bank Australia

4.6

2,228 reviews · Statistics

PositivevsNegative
90% · 2,004197 · 9%
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4.8 (1,510)
Customer Service
4.8 (1,662)

As of the 17th of August 2015, Mecu rebranded to Bank Australia.

Reviews

2,228 reviews
effectivealtruismmelbour
effectivealtruismmelbour
 · Verified

Very efficient and friendly staff

Branches

Callum was very efficient and friendly. It only took 45 mins to change business signatories, set up two peraon authentication, and set up a term deposit.

Collected in partnership with Bank Australia

K Trutwein
K Trutwein Kaleen 2617, ACT
 · Verified

Prompt, friendly and efficient service

Branches

Collected in partnership with Bank Australia

Mike
Mike · 2 posts
 · Verified

Angelo at Canberra branch

Branches

Collected in partnership with Bank Australia

Phil
Phil Sydney, NSW

Glad I made the switch.

Online
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Carol
Carol

Bank Australia

Branches
Happy customers
Happy customers

Carina Evan’s - lender

Bank Australia
Lynn
Lynn
 · Verified

Excellent service.

Branches

Collected in partnership with Bank Australia

Chris
Chris South East Queensland, QLD

Many hurdles and poor customer service

Online
Transparency
Customer Service
Oscar
Oscar
 · Verified

Excellent service

Branches

Collected in partnership with Bank Australia

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Ella C.
Ella C.

Aileen was so helpful! Thank you

Branches
Cynthia
Cynthia Richmond-Tweed, NSW · 4 posts

I am beyond impressed with the seamless experience I had while applying for a personal loan

Online

I am beyond impressed with the seamless experience I had while applying for a personal loan. Alana Bremner made the entire process remarkably easy, and I couldn't be more pleased with the efficiency of the customer service provided. From start to finish, I was assisted promptly, and every query was addressed with utmost care. I highly commend the team for their swift and efficient service in facilitating my loan. Thank you for making this process hassle-free and delivering outstanding customer support!

Marilou
Marilou
 · Verified

Perfect service

Branches

Leila was perfect ! Thanks again for her help and her time

Collected in partnership with Bank Australia

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robert
robert
 · Verified

Account review

Branches

Collected in partnership with Bank Australia

Sara n
Sara n
 · Verified

Opened my kids first bank account. It was a dream!

Branches

Collected in partnership with Bank Australia

Amelia Tomiki
Amelia Tomiki Sydney, NSW · 2 posts

Excellent Service, Quality and Standards

Branches

Questions & Answers

tigre
tigre ·  · Bank Australia

Can anyone recommend an Australian bank that is Australian owned and not 'woke'? With a good rating on productreview, hopefully?

Cambo
Cambo · 

Good banks are all ethical (woke as you’d put it)

tigre
tigre · 

No, I would strongly disagree that woke is the same as ethical. Thanks for taking the time to virtue signal though.

Guest
Dan
Dan ·  · Bank Australia

can I open a current account from the UK?

Bank Australia
Bank Australia · 

Hi Dan, To open a Bank Australia account, you will need 2 forms of ID – choose from your Australian driver’s licence, Australian passport or Medicare card.

You will also need to be 18 years or older, an Australian resident and not a foreign tax resident. Learn more here: https://www.bankaust.com.au/join - Jade

Guest
L.Ray
L.Ray ·  · Bank Australia

What did you get an award for in 2023
and any other awards?

Bank Australia
Bank Australia · 

Hi L.Ray, we were recently awarded Mozo.com.au 2023 People's Choice Award winners for Highly Trusted Bank and Most Recommended Bank and Finder Green Bank of the Year! :) - Jade

Guest

Get an answer from our members and Bank Australia representatives

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Bank Australia

Details

Services provided

For individual banking this includes: transaction accounts, savings accounts, credit cards, foreign exchange, and providing access to Apple and Android Pay and other digital wallets.

Bank Australia also offers home loans, personal loans and car loans, home insurance, travel insurance, and motor and pleasure craft insurance.

For businesses Bank Australia provides: transaction accounts, credit cards, savings accounts, term deposits, business loans, business overdrafts, car loans, and bank guarantees.

Online banking is available for both individuals and businesses.

Community initiatives

Bank Australia runs a number of ethical initiatives, and is a certified B Corp. For a bank, its commitment to being instigator of positive change is admirable.

Along with allocating 4% of after-tax profits to Impact Fund, which supports charitable causes nominated by members, Bank Australia also partakes in the following measures to help the planet and those living in it:

  • ‘Divestment’ - refusing to invest in the fossil fuel industry
  • Choosing not to lend to live animal exporters or intensive farming industries in support of animal welfare.

It also partakes in active measures for social and environmental change, including:

  • All branches and offices running on 100% renewable energy and being certified carbon neutral
  • Running a Conservation Reserve for land and wildlife conservation
  • Lending $120 million to the affordable housing sector.
Visit official website

Contact info for Bank Australia

Mon8:00 am - 8:00 pm
Tue8:00 am - 8:00 pm
Wed8:00 am - 8:00 pm
Thu8:00 am - 8:00 pm
Fri8:00 am - 8:00 pm
Sat9:00 am - 2:00 pm
SunClosed
  • ABN: 21087651607

Extra Information

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