Desiderate

Bought a ruby ring, when it arrived, I was disappointed it looked nothing like the ones they show on social media, it looked cheap and cracked. Im a gem stone collector, its a very low quality ruby worth $30 they sell for $250. Returned the ring and asked for a refund. Ignored my emails then rejected my refund request, only store credit was… Read more

offered! and deleted my comments on Instagram and blocked me ,,, this is pathetic! I just want my money this is [Content Removed] ! I will escalate further.

I bought a silver bangle. The quality is beautiful, the packaging really nice and the customer service excellent. Show details

I love my ring! Great quality and fantastic customer service. They helped me size my ring correctly and I couldn’t happier. The packaging was perfect and I got my order fast. Great local small business! Show details ·  1

Anniversary gift is a winner ! – I really love wearing my new Peridot Earrings. Reason for my purchase: I needed a light-weight medium length drop earring and the pair I bought, are exactly what I was after. They had to match a ring, that I had received as a gift. The hours I spent, trawling the net, bought me to Desiderate. (I've bookedmarked the site because I really do like… Read more ·  1

your collections.) Delivery: Fast !! -ordered 5th Dec received on the 9th Dec, 2024 Pricing: average and I feel thst I've received good value. Quality: nicely made with no solder joins showing. Well polished, no scatches. The peridots are closely matched in size and colour. Other information: They sit well in the ear, but I've added silicone backs, just so I don't lose them. I'm older, so the holes in my ears are larger. Packaging: really lovely. White and silver is very eyecatching.

Waste of money, terrible quality – Beautiful ring, but tarnished beyond wear after 6 months. I’ve sadly only had the opportunity to wear it once and it was stored in the packaging as per the care instructions. Disappointed because this was quite a pricey purchase and I was expecting a decent quality that would last. I emailed the store directly and they ignore me. I posted a… Read more

review on their website which they didn’t approve and then sent me some standard cut and paste email that explains that a bad batch of packaging was tarnishing the jewellery and I could either get a free polishing cloth or send to them and they’d polish for me. I’ve had lots of jewellery over the years and never any look like this within months. Even cheaper pieces. Won’t be buying there again.

Beautiful jewellery that fits well and is beautifully crafted – Desiderate has beautiful jewellery. It's well made, affordable and it's an Australian company. I love buying from Desiderate because I can trust them: everything arrives quickly and the staff are always helpful. I just made my first ever return (I selected the wrong size) and the Desiderate team made it easy. Such a pleasure to deal with. Show reply