AI reviews summary
Pros
Verdict
Strapify is highly regarded for its exceptional customer support and efficient exchange process, which effectively manages frequent user sizing errors. The products are noted for their comfort and durability across a wide range of watch models. With fast shipping and a user-friendly website, the overall experience is consistently positive.
Recently purchased 2 straps for my Garmin Venu 2s. Both straps were well priced and arrived quickly. The straps were a fantastic quality and packaged well. Unfortunately, 1 of the straps were too big which required me to utilise the exchange policy. The Strapify team made this process simple and were quick in response. Overall 10/10 - quality, cost and customer service :-) Will definitely be buying through Strapify again.
Ordered from this site 2 times and really happy with both the straps ordered. Made an error with my second order and customer service was very quick to respond and help Show details
I started my journey on straps with help from Strapify and then recently, I was updating my first vintage watch! I had so many options but with Sam’s help (and quite a bit of time to spare) he patiently helped me as I worked my way down potential options to place on this watch to give to a lovely lady who’s just overcome a huge hurdle in her life.… Read more
This time though, we can now see the straps on the watch that we’re trying to match. This was amazing and made things go so much faster! Over time I have referred many people to stratify, especially when they have an odd or different question to ask. I, personally, have always found Strapify and staff to be helpful and understanding of the questions I have. They are exceptionally well priced making new straps more achievable for those of us on a budget. I highly recommend them and am thankful for all their help!
Reviews with attachments
I’m extremely happy with my purchase from Strapify! The product quality is outstanding, It is sturdy, stylish, and clearly made to last. It looks even better in person than I expected. What really stood out to me was their excellent customer service. They are very responsive, friendly, and professional throughout the entire process. They made sure… Read more
everything went smoothly from order to delivery. Highly recommended for anyone looking for quality products and a brand that truly cares about its customers. We’ll definitely order again.
The first time the shipment came to Italy something went wrong and it was sent back by the Italian post office. I informed Strapify and, once the first shipment returned to Australia, they sent promptly the item back. The second shipment arrived regularly and the item was in perfect conditions. The strap, a mesh bracelet for my Omega, is very good… Read more
material and I'm overall impressed how gorgeous it looks. So, thank you Strapify team for your kindness.
Rose gold linked band. Easy change over. Just doesn't suit the orchid colour Garmin watch face. Great customer service help to exchange.
Years ago I purchased a strap and case from strapify, unfortunately due to heavy use the case cracked and I lost it overboard on a boat! So its time for an upgrade. Cannot recommend strapify more! I get so many compliments on my watch and it has done an amazing job protecting it all these years. Cant wait for my new one!
Strap arrived in great condition, unfortunately ordered the wrong size through fault of my own. I contacted strapify and they responded quickly and offered a replacement. Very happy with the service and look forward to receiving the right strap for my watch.
The strap I bought was exactly as pictured however was a bit too big for my wrist. The returns process has been super easy though and I have been able to swap for a smaller band. Easy returns always provides confidence when purchasing online.
Great service and quality products. Would recommend and will order again.
Easy to use website, fast delivery, good products and good customer service, would recommend.
Arrived on time. Great quility, fashionable, and comfortable watch band.
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I've bought 3 Milanese bands with matching face protectors for my Samsung watch 7 over the passed year. Products are great and delivery speedy. My favourite is attached. Definitely recommended. Show details
Great product cant wait to use it on my watch
Great quality, value and fast and helpful customer service. Have just ordered another band for my wife!
The vibrant yellow color looks great on my Garmin matching my expectations. The material feels high quality— firmer and sturdier than silicone, but still nicely flexible. I have quite thin wrists, so the strap was a bit too long when used with the adapters to get a tight fit. However, Strapify’s customer service was outstanding— fast response and they sorted out my issue right away. Very happy with the overall experience! Show details
Quick processing and delivery. Great and no hassle custom service and prompt reply to queries re exchange.
Ordered 2 straps with ease, but got a strap with the wrong width. Contacted customer service via a form that's easy to fill, and they were extremely helpful based on their response, offering a hassle-free exchange. Put a "[Quick Release] GridLock FKM Rubber - Navy Blue" onto my Citizen Fugu and it looks stunning. Overall great experience, 10/10 would buy from Strapify again.
Latest follow-ups
Very quick delivery. Very efficient response from support team when I ordered the wrong size by mistake. Very good quality watch band.
Follow-up · Very comfortable and easily adjustable with the magnetic clip. Feels strong and durable as if it will last and continue to look like new.
service lacks – Strapify have a wide variety of watch straps and also watch face protectors. They are super easy to swap out, and re-connect and good prices. unfortunately i ordered a strap which doesn't fit, as the strap i was after didnt have an alternative size,… Read more
i reluctantly chose a different strap, which also didn't fit my wrist. this is two straps that didn't fit and when i requested a refund was told they don't offer that as an option, instead want to send me a third strap. Not happy with this service, i thought after two different straps not fitting it was a reasonable request for a refund. Will not purchase from this site.
Follow-up · strap didnt fit. he wouldnt refund argued and hid behind consumer afairs clearly it happens regulary. i threw straps in the bin. and now im constantly spammed with email eventhough i removed my self from list and blocked them.
Received my watch band within 3 days of ordering. I ordered the wrong color band which didn’t suit my watch. The exchange process was so simple and strapify organized a replacement straight away. The watch band itself was very good quality, … Read more
easy to fit and remove, and will look amazing once the replacement arrives. Wouldn’t hesitate purchasing from these guys again in the future.
Follow-up · Replacement band arrived quickly and it’s perfect. The clasp is magnetic and so easy to adjust to the perfect size. Very happy with purchase.
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Positive reviews
Really pretty band (Pearce) for my Samsung 9 watch. Definitely long enough for an extra large wrist. When other bands ordered were incorrect. the team organised replacements with just some basic information as the band was supplied for the incorrect watch type. Replacements are on their way. Show details
The watch strap we ordered arrived very quickly and was great quality. When I realised I had accidentally ordered the wrong strap width, the team at Strapify were so helpful and responsive, and organised for us to get the right one with no hassles at all. Would highly recommend.
Great company to deal with. I stupidly ordered the incorrect size watch band. I lodged the exchange the day I received it and was contacted the same day. Would recommend!
Negative reviews
The product looks nice, not awesome but nice enough however I got it as a gift and it came in a clear plastic bag, no box, no branding, nothing...very disappointed of the packaging and attention to details...
The straps were in great condition, only problem was they were too wide for the watch I currently have. The staff at strapify were really kind and delivered exceptional customer service. Can’t wait to swap the straps and use them soon.
After ordering with the dropdown box selection, only having one option shown (which was, what I needed) and all photos and videos on the website showed the right fitting and even saying the QuickFit is not available for this band, I still got sent the wrong one. I did supply my watch make and model in the comment box when I ordered and was and am… Read more
certain I ordered the right one as there was no option to select anything else and therefore disregarded the email that said: disregard if you have done all the steps (that I have just mentioned above). Shipping was a bit in the slow side, that’s ok for a small business. What is NOT ok is that after contacting them, I was blamed for not responding to the email. I explained why I did not respond to the email (because I had done everything they stated in that email that if you had done that, you don’t need to do anything). I explained this twice after contacting them that I got the wrong band. No solution offered other than: we’ll send you the right one for free if you leave a positive review. Fishing for reviews that way is not on. And having read through reviews, I am not the only one! No response after another email explaining why I disregarded the email and questioning their data submission as I also had a weird failure message during payment (not gone through apparently but it had been taken out of my account). I said I won’t send the band back and do the formal exchange and/ or refund as I am certain I ordered the right band. I tried to order on different devices after the first contact email about the wrong band and always end up having the right fit and right size in my cart (obviously not going any further, I wasted enough money). To the band I got: very poor quality and the pin is super thin and flimsy. Wouldn’t put that on a rather expensive watch!
Recent reviews
I ordered two different straps for my Seiko Alpinist SPB121. The order was fulfilled and delivered promptly. The prices seem reasonable and the quality so far seems good. There is a wide range of choices on the website (nearly too many!) Textured Militex Velcro Straps: Unfortunately, the dimensions of the strap lengths on the website weren't… Read more
accurate (or I misunderstood them) and even though I ordered Small which was described as 230mm long, and my wrist measures 190mm, it was still too small. The length of the strap in entirety is 242mm, but because you loose some length with the Velcro-style when you fold it back on itself, it actually ends up being far too small for my wrist. Tbf, it does fit (just, tightly) if I don't feed the watch piece through, but that's obviously pointless - that's to say, it would (nearly) work if the size didn't have to accommodate the height of a time piece and needing to be fed through it. Honestly, it's partly my fault because I thought the "strap length" was referring to how big my wrist was... If the website specified sizes for different wrists rather than different strap lengths, maybe this could have been avoided?
My second grievance is that the colours of the strap didn't match the website. I get that different screen displays will render colours differently etc, but some continuity from Strapify's end would also be good. Because on the same monitor, the two straps I chose look like different colours, specifically, the Velcro one looks much more sandy/beige. But when they arrived the two straps look nearly identical shades of green which impeded the variety I was aiming for with my selections.
Thankfully, Strapify were gracious enough to send me a larger one free of charge, which I greatly appreciate, and I've requested they send a different colour, too, so both my straps aren't nearly the exact same.
I ordered: 1) https://www.strapify.com.au/products/textured-militex-velcro?variant=43234125217866 2) https://www.strapify.com.au/products/quick-release-cross-nato-army-green-red?variant=39403631149130
I recently purchased a Garmin Venu 3s and initially stuck with the band it came with, hoping it wouldn’t irritate my skin like similar silicone bands often do. Unfortunately, that wasn’t the case — so I started looking for a better option and came across Strapify. Strapify is extremely well-priced compared to official Garmin straps, and the… Read more
website is very user-friendly. Throughout the ordering process, there are clear prompts and guides to help ensure you’re selecting the correct strap and size. The feature that allows you to simply start typing your watch model and have it recognised immediately made the whole process incredibly smooth and confidence-boosting.
My order was dispatched quickly after purchase and arrived in Brisbane, QLD within just three days using standard post — which was a great surprise.
Communication with the Strapify team was also excellent. Despite the reminders on the site, I forgot to request my free pins when placing the order. After emailing them, I received a response within minutes from a team member confirming the pins would be included — outstanding service.
I’m really happy with the quality, price, and overall experience. The wide variety of straps makes it easy to switch depending on the occasion or activity. I’ll definitely be shopping with Strapify again.
Thanks, Team Strapify!